Latest / Keys To The Shop : Equipping Coffee Shop Leaders
SHIFT BREAK! Don't Rush Your Customers
In the busy cafe we tend to want to power through the work and in the process we rush the customer. The average cafe guest can feel as though they are simply being handled or herded instead of welcomed and served.
Today on Shift Break we are talking about how and why we need to fight against the urge to rush the customer and what it looks like to help them truly connect with and experience our unique offerings and hospitality.
Related episodes:
340 : Encore Episode of "10 Reasons to Love the Customer"!
Ignoring the Customer
Are You Open?
Slow is Fast?
Speed is not the Goal
HIRE KTTS…
The skinny
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