Latest / The Inspired Stories Podcast / Never, Never, Never Give Up: Karl Schledwitz's Billion-Dollar Journey Through Adversity | Manufacturing Series
Transcript
- 0:04Welcome to another edition of the Inspired Stories podcast,
- 0:08where leaders share their experiences so we can learn from
- 0:11their successes and be inspired by how they've overcome
- 0:14adversity. My name is Anthony Kotaspodi and
- 0:16today's guest is Carl Sledwitz, Chairman and CEO of Monogram
- 0:21Foods. Founded in 2004, Monogram Foods
- 0:25is a Memphis based company dedicated to manufacturing high
- 0:28quality protein snacks, corn dogs, precooked bacon and other
- 0:33ready to eat products. They focus on innovation and a
- 0:36people first culture aiming to deliver continuous growth for
- 0:40customers, team members and communities.
- 0:43Under Carl's guidance, Monogram Foods expanded operations to 12
- 0:48plants across 7 states, grew its workforce to over 4000 employees
- 0:53and reached a run rate of more than $1 billion in annual
- 0:57revenue. In 2004, Carl Co founded
- 1:01Monogram with five employees in the purchase of two local brands
- 1:04from Sara Lee. Over the past 20 years, Monogram
- 1:07has enjoyed 30% compounded annual growth.
- 1:11Before Co founding Monogram, he gained extensive leadership
- 1:14experience in various entrepreneurial ventures.
- 1:18Carl has started three different companies that have made the Inc
- 1:21500 fastest Growing Private Companies list.
- 1:25His commitment to strategic growth and employee well-being
- 1:28has helped garner recognition for Monogram as one of the
- 1:31fastest growing private companies in America.
- 1:34Now before we get into all that good stuff, today's episode is
- 1:38brought to you by my company, Add Back Benefits Agency, where
- 1:41we offer very specific and unique employee benefits that
- 1:44are both great for your team and fiscally optimized for your
- 1:47bottom line. One recent client was able to
- 1:50add over $900 per employee per year in extra cash flow by
- 1:54implementing one of our innovative programs.
- 1:57Results vary for each company and some organizations may not
- 2:00be eligible. To find out if your company
- 2:02qualifies, contact us today at Add Back benefits.com.
- 2:06Now back to our guest today, the Co founder and Chairman of the
- 2:08Board of Monogram Foods. Carl, I appreciate you making
- 2:11the time to Share your story today.
- 2:13Glad to be on. All right, so before we talk
- 2:18about present day, I'd like to hear a little bit about your
- 2:20path before Monogram. Went to college, got a law
- 2:24degree and a license to practice law all the way back in 1978.
- 2:28When did the entrepreneurial bug first bite you?
- 2:33Well, the entrepreneurial bug hit me when I was a a teenager
- 2:39and and my father who passed when I was 18, was an
- 2:45entrepreneur himself. And so I think that might have
- 2:49been part of the jeans that he passed on.
- 2:51But I mean, I remember when I was in Boy Scouts, I would, the
- 2:56first time I went to scout camp, everybody wished they had candy
- 3:01bars and stuff, which they didn't sell at the commissary.
- 3:05So the next year I, I took a locker box full of candy and set
- 3:10up a sign and sold candy, you know, to the fellow.
- 3:15And I had a captivated audience to the fellow troopers and would
- 3:19not be going and doing all the stuff because I was running my
- 3:23camp hour tip, tip, tip hours and made tons of money.
- 3:26And when, when I was in high school, I'm so much older than
- 3:30probably most of your audience. But when integration hit in the
- 3:34late 60s, public schools here in Memphis, they stopped allowing
- 3:41schools to have school spent sponsored Proms and homecomings,
- 3:47you know, and obviously the fear was that my God, a black man
- 3:51might dance with a white woman or vice versa.
- 3:53So they, they just banned having school sponsored dances.
- 3:57So a friend of mine and IA woman classmate, we started a company
- 4:04and we would go to the schools and, and independently,
- 4:08obviously not without, not with school sanctions.
- 4:10And we would throw school dances and and homecomings and and
- 4:16charge admissions and made money.
- 4:18And both she and I paid our first year of college from the
- 4:23money we made for two years running Proms and and and dances
- 4:28and stuff for other schools, including our own.
- 4:30So, so I, I've been an entrepreneur a long time.
- 4:35I worked through college and through law school, not so much
- 4:42more entrepreneurial, but I work full time through both because
- 4:45as I said earlier, my father passed when I was a freshman in
- 4:50college. So part of it was out of
- 4:52necessity, but so that's interesting.
- 4:55Always been just. Yeah, you spot, you spot an
- 4:59opportunity and you go for IT. People who wanted candy bars,
- 5:02you brought candy bars the next year.
- 5:04That's right. They're they're high school kids
- 5:06who still want dances. You guys put on the dances and
- 5:09you charge admission. Did you get any blowback from
- 5:11the school or the community in setting those up?
- 5:14Yes, we were a little aggressive at the time.
- 5:19Liquor by the drink was had just come into passage and it was
- 5:25the, the, the legal age at that time was 18.
- 5:29And so we had, we made more money on our bars than we did
- 5:34admissions. And I don't think there was a
- 5:37lot of checking IDs at the time. So the blowback was really from
- 5:42parents receiving their kids coming home inebriated.
- 5:48So that was how we got through that without any liability is
- 5:52amazing. But I guess all the statues have
- 5:55run for 50 years so. We're free to talk about it now.
- 6:00OK, so when did you start? I'm going to call it sort of
- 6:03your first big boy business post college, or maybe it was even
- 6:08during college. No, it would have been post
- 6:15college. I I worked full time through law
- 6:21school. I actually ran political
- 6:22campaigns and worked in presidential campaigns and
- 6:29statewide campaigns. And I did that for a few years,
- 6:33including my first year out of law school.
- 6:36And then I started a law practice and didn't really ever
- 6:41want to be a lawyer, but didn't know what else to do.
- 6:44And so I started in my law practice syndicating properties
- 6:54because I didn't have any money and I so I, I didn't have any
- 6:58credit, but I would see a piece of property and I would go get
- 7:0410 people to put up 1000 a piece or 2000 a piece and, and
- 7:08syndicate it and manage it. So I started doing real estate
- 7:12deals, which I still to this day do.
- 7:16And I actually found a niche that is really kind of the basis
- 7:24of what we built Monogram on 30 years later, which is I would go
- 7:28to the banks and and deal with their troubled loans.
- 7:35It it's funny how banks have an apartment that they call special
- 7:39assets and special assets are troubled loans and would try to
- 7:46identify workout situations where I could come in and, and
- 7:53take over a troubled loan and, and work it out.
- 7:56So I started doing that contemporaneous with my law
- 8:00practice. And those were specifically for
- 8:04real estate or was it to take over like an entire business?
- 8:08Well, both I I did better on real estate.
- 8:12I took over a couple of convenience stores, one time a
- 8:16liquor store, one time a beer distributorship, most of which
- 8:22didn't work to be candid. But I later on I just laser
- 8:29focused on real estate. But in the beginning I did a
- 8:32peripheral stuff. The the banks will give away
- 8:35problems. The the the issue is can you
- 8:38solve the problems which I didn't really have the operation
- 8:42experience to do what I was doing and and it bit me.
- 8:48And you said that this was something then that you sort of
- 8:52this idea that you relied on 30 years later to start Monogram.
- 8:55Were you buying distressed businesses at that point or was
- 8:58that you're still sort of leveraging it to buy real estate
- 9:01that you used to so? When, when, when we were when we
- 9:05started Monogram 21 years ago, we were buying what we said
- 9:14somebody else's problems. And so we built the company the
- 9:191st 10 years buying underutilized assets, which in
- 9:23this case were manufacturing facilities that weren't full.
- 9:28So when I was raising money, I used my real estate background
- 9:33and I remember I took up a picture of a strip shopping
- 9:37center that was 2/3 vacant, all vacant signs up.
- 9:42And then I photoshopped and said, OK, if you turn those
- 9:45vacancies into tenants, grocery store, credit union, Barber
- 9:51shop, nail salon, whatever, you take that exact same piece of
- 9:56real estate. If it's full of vacancies, you
- 10:00can't hypothecate, you can't borrow against it.
- 10:03It's it, it's got a negative value.
- 10:06You fill it up with creditworthy tenants and instantaneously it's
- 10:11worth exponentially amount more. So we were going in the 1st 10
- 10:19maybe a little bit longer than that, going and buying factories
- 10:25that were 50% or more vacant. And the parallel that I would
- 10:33talk about is the tenants that we would go get would be our Co
- 10:38manufacturing partners are our major retailers that we were
- 10:42doing private label for whether it be Kroger or Walmart or the
- 10:46Conagras or Tysons of the world. And just like when you're
- 10:52redoing a shopping center to take a vacancy and attract A
- 10:58tenant, you typically do tenant improvements.
- 11:01You, you change the facade, you, you, you finish it out and you
- 11:06make it attractive for someone to come and want to lease that
- 11:10space. Well, what we would do is in
- 11:12these factories that were over half vacant that when they're
- 11:17over half vacant, they have the the overhead is greater than
- 11:22their revenue and so they're losing money typically and you
- 11:27fill that plan up and it changes.
- 11:31But the tenant improvements we would do is go buy new
- 11:35equipment, automate an equipment that would allow us to go get a
- 11:41private label or retail customer because we could be competitive.
- 11:45It was the latest greatest way to make corn dogs or to assemble
- 11:50sandwiches or or sliced bacon. And so our tenant improvements
- 11:57was was the equipment and. And so was it hard for you to
- 12:02get the clients then that to to sort of fill this new capacity?
- 12:07Well sure it wasn't easy. I Co founded this company with a
- 12:13gentleman named Wes Jackson. Who he's younger than I by about
- 12:1710 years, but he had spent his entire career in the the food
- 12:24industry. So he had a very good Rolodex
- 12:28and a very good reputation that opened a lot of doors.
- 12:33And that's, you know, half the people we hired early on were
- 12:38people that he had dealt with earlier in his career.
- 12:43And so that's how we got a lot of doors open.
- 12:48So this is Monogram's the third company that you've had on the
- 12:53Ink 500 list, right? What were the other two?
- 12:56How did those come about? Well, the first one was a chain
- 13:01of pawn shops I had in my legal career.
- 13:10I had a client that owned a pawn shop and he called me one day.
- 13:17He said I got, I got to sell the pawn shop and I need you to get
- 13:21it, get it out of my name. And I said why?
- 13:23And he said, well, I'm a, I'm applying for a, I'm part of a
- 13:30group that's starting a new bank and we got an application to the
- 13:33FDIC for approval. And I think it'll look bad for
- 13:38me to have had a pawn shop own a pawn shop while I'm applying to
- 13:42for a new bank charter. And I said, well, OK, let me see
- 13:46if I can help you sell it. And I said, when, when do you
- 13:49when do you have to do it? He said by Friday.
- 13:53And this was like on a Tuesday. I said, well, you know, we don't
- 13:56have a book together. We can't sell it that quick.
- 13:59He said. He said, well, I want you to buy
- 14:01it. I said, well, you know, I don't
- 14:02have any money so well, I'll finance you.
- 14:05So within three days I owned a pawn shop and I later sold it to
- 14:14a public company. There was actually three public
- 14:17companies at the time that owned pawn shops, New York Stock
- 14:22Exchange companies. And I met a young guy that was
- 14:2630 years old that was an accountant by training that had
- 14:31been an auditor on the, the pawn shops.
- 14:35And then he'd gone to work for this chain.
- 14:37And I was so impressed with him and, and he, he is an
- 14:41entrepreneur extraordinaire. His name is John Thetford.
- 14:45He's written several books and is a a speaker.
- 14:51He's now started 5 different chains.
- 14:54But I was so impressed with him and he said, hey, I've got a
- 14:58dream of replicating and I could do it better than this company
- 15:02I'm working for and start pawn shops.
- 15:05And, and I said, well, I could raise the money.
- 15:07That's what I did was raising the money.
- 15:09And he, so he, he quit and we raised the money to start a
- 15:14chain of pawn shops and we grew it to maybe 80 or 90 and about
- 15:292/3 of them were de Novo where we would start from scratch
- 15:34Greenfield and about 1/3 were acquisitions.
- 15:39And my role was raising the money and, and helping and, and
- 15:45he too, he was the operational guy and had all the systems and,
- 15:54and knowledge. And I still talk to him
- 16:00regularly. And, and he's on his fifth.
- 16:03He has opened up and started over 500 pawn shop change since
- 16:08then. And that would have been in 1981
- 16:14when we started the first one. And you know, the, the, the
- 16:24biggest myth in pawn shops is people think that it's where
- 16:32people take stolen merchandise and, and get an advance against
- 16:38it and never come back. The, the, the, the reality is
- 16:43the pawn industry is the bank for the unbanked.
- 16:49The, the, the, the, the painter who, when he comes and gets a, a
- 16:55chance to paint your house, the first thing he does, typically
- 16:58he says, hey, I need $1000 deposit so I can go buy the
- 17:01paint and stuff and you know, up front and then you painting the
- 17:06rest at the end. Well, the reality is a lot of
- 17:08times he's taking that $1000 to go get his ladders and stuff
- 17:14that he's pawned out of Hock because he didn't have a job in
- 17:19between and he had to keep living until he got another job.
- 17:23So we used to conduct a pawn shop IQ test and we would ask 4
- 17:30questions when we were raising money to investors.
- 17:33And the first was, what do you think the average size of a loan
- 17:37is? The second question, I still
- 17:39remember this from 30 years, is what do you think the average
- 17:43interest rate that we charge is? Third is what percent of the
- 17:49merchandise do you think at a pawn shop gets identified as
- 17:53stolen? And 4th, what percent of the
- 17:57people come back and pay off the loans?
- 18:01So Mr. Podcaster here, I'm going to ask you, what do you think
- 18:06the answer to that question is what?
- 18:08What do you think the average loan price is?
- 18:11How many, how many loans are redeemed?
- 18:13How many people come back, pay them off?
- 18:16What's the interest rate? When we were raising money, we'd
- 18:19go to investors and we had four questions.
- 18:22We called it the pawn shop IQ test.
- 18:24What do you think the average loan in a pawn shop is?
- 18:28What do you think the average interest rate is?
- 18:31And what percent of the loans do you think are identified as
- 18:35stolen merchandise and redeemed by the police and force?
- 18:39What percent of people do you think pay off the loans and come
- 18:43back and redeem their property so.
- 18:47OK. So I'm going to say the average
- 18:49loan value is 200. Dollars, OK.
- 18:55I'm going to. I'm going to say the average
- 18:56interest rate is 19%. The percent reported as stolen,
- 19:03I'm going to say is 10% and the percent that's actually paid
- 19:10off, I'm going to say is 30%. All right.
- 19:15So Anthony? How they do?
- 19:17You, you, you failed miserably, but it's consistent with
- 19:22virtually everybody that took the test.
- 19:25OK. So 1st and, and some of this
- 19:29information is a little dated, but the average loan you're
- 19:33pretty close. Back 30 years ago it was 100, it
- 19:36probably is 150 or are more now. Most everything in a pawn shop
- 19:43is electronics, TV being a big part are computers or jewelry.
- 19:51And what surprises everybody is what's the interest rate and
- 19:58what's the redemption rate? The interest rate varies from
- 20:02state to state, sometimes community to community.
- 20:05But on average, it's 240%. Oh my God.
- 20:11So it's 20% a month. And so everybody says, oh,
- 20:16that's so usurious. But let me walk you through how
- 20:20it's not OK. Average loans $100.00.
- 20:24So I am a pawn shop. I take your ladders or your TVI
- 20:30have to store it, insure it. I have to send you notices.
- 20:35So the average bank will not make a loan for less than $5000
- 20:40and they will tell you that their typical cost of setting up
- 20:44a loan on the books is 50 to $100.00.
- 20:48So if I was only charging 19% which is what you said, which is
- 20:53$19.00 a year, I would be make lending you $100 loan, securing
- 20:59that and only making $1.60 a month and I'm having to send you
- 21:04notices and stuff $0.50. No, the math would never work.
- 21:09The reality though is for $20 it worked for both sides.
- 21:15You can come back and you have now made an unsecured non
- 21:22recourse loan. I mean a secure but non
- 21:24recourse. There's no recourse and you pay
- 21:28$120.00 and you can get your TV and everything back and you've
- 21:31used that $100 in the interim to make your house payment, your
- 21:35car payment or whatever in between jobs or or whatever.
- 21:39So as a result, because this is the a industry that's taking
- 21:46care of the cash constrained consumer, 80% of the people come
- 21:51back and pay off their loans, 80% And then the other thing
- 21:56that blows people's mind is less than 1/2 of 1% ends up being
- 22:02stolen. So first of all, you thought
- 22:0430%, but just think 80% of the people are coming back and
- 22:09paying off the loans. Well, if it was stolen, you
- 22:11wouldn't come back and pay it off, right?
- 22:14So now you're just talking about the 20% that default.
- 22:18But if I broke into somebody's house and I stole their TV's
- 22:23tomorrow, I could go sell it at any fleeve shop.
- 22:29I could put it on any social media site to sell.
- 22:35I could take out an ad in the newspaper and sell it with
- 22:38nothing. If I go to a pawn shop, which
- 22:41most of your listeners probably haven't.
- 22:43But when you go to a pawn shop and most locales are this way,
- 22:48you are fingerprinted your name and your ID with that TV and the
- 22:53serial number and it's turned in daily to the police.
- 22:57Well, the, the only place that I would ever have my name and
- 23:01fingerprint and ID identify with that solar merchandise is a bond
- 23:05shop. If I sell it at a flea market or
- 23:07online or whatever, I there's no tracing.
- 23:10So that's the last place I want to go.
- 23:13So as a result, it is not what the perception of what it may
- 23:19have been 40 or 50 years ago. So we've gotten way off into
- 23:23pawn shops, but I raised 10s of millions of dollars to start
- 23:28that pawn shop chain by getting people to fail the test just
- 23:33like you did. And then they get intrigued and
- 23:35then they their eyes light up and go collie at 240% APR.
- 23:43I'm going to make a killing. The reality is the three pawn
- 23:46shop chains that are public, they do very well, but it's not
- 23:51what you would think and. It makes more sense when, when
- 23:54you explain it like that Carl alone has what I'm going to call
- 23:58a significant amount of sort of fixed cost in it, right.
- 24:01And that kind of gets washed out in a larger more traditional
- 24:06loan so that the interest rate doesn't seem so high.
- 24:09I think in a, in a pawn shop loan, if you were to sort of
- 24:13chunk out like the fixed fee, right and then charge like a
- 24:18more normal interest rate it it would, it would still be the
- 24:24same sort of net cost to the user, but it wouldn't seem to
- 24:27use your word so usurious. Right.
- 24:30And that's that's why the public pawn shop chains returns are
- 24:34comparable to banks because you know, the, the, the, the
- 24:38dynamics of that are what you just said.
- 24:41There's so much front end cost of putting the money out.
- 24:44So anyway, that was, that was my first major deal there.
- 24:55There was a. Hit the the Ink 500 Fastest
- 24:58Growing list and. Yeah, it it got up to number.
- 25:04Well, anyway, it was in the top 100 at one time.
- 25:07And then the I met through that John Thetford introduced me to a
- 25:15gentleman. He's now passed Ed Stanko was
- 25:19his name and he was in the rent to own business.
- 25:22So Rent-A-Center is, is Aaron's rent you would think about and
- 25:27it's the same customer many times that's in the pawn shop
- 25:32that the three CS, the cash constrained consumer.
- 25:37And so that was something else. We started, we opened up 90
- 25:45something rent to own centers along the East Coast and called
- 25:50Rent right. And we later sold it to
- 25:54Rent-A-Center, which was a public company, still is.
- 26:00And that got up to be in the fourth number four on the 8500
- 26:03list one time. And so am I seeing, is there
- 26:07sort of a pattern of Carl is the guy that knows how to raise the
- 26:10money and then he partners up with people who understand the
- 26:13operational side of that business?
- 26:16Yes, absolutely. And what made you so good at
- 26:20raising money? Good question.
- 26:27You know, perseverance is is one thing because you get told no to
- 26:34a lot. You know, we used to have a joke
- 26:37and then when we were raising money for the rent, for the
- 26:39value pawn in the beginning, I, I think we raised $5,000,000 a
- 26:45week, you know, but we used to say we, we raised 80 million.
- 26:50The, the problem is we only collected 5, you know, because
- 26:53we would get so many commitments and then they wouldn't come
- 26:56through or whatever. So, you know, you, you got to be
- 27:01persistent. You'll hear this probably
- 27:04throughout this podcast. My signature line on my emails
- 27:12to this day is still the same. It's never never never give up,
- 27:17which is a Winston Churchill quote from World War 2.
- 27:21If you look at my wall, which you can't see up on that wall,
- 27:24it's it's there. If you go to my house, they
- 27:26never never give up. You know, I modified it.
- 27:31If you go to my wine cellar in my home, it says never, never,
- 27:34never give up drinking red wine. It would just with my named by
- 27:40it because everything else is just still in the OR
- 27:43plagiarizing, not plagiarizing. It's just the Winston Churchill
- 27:48quote. So being persistent and you
- 27:53know, you know, having a good story and, and making it a
- 27:58story, you know, when you're trying to get people that have
- 28:04money to write a check, you only have their attention span for a
- 28:10short period of time and you've got to be different.
- 28:14And for me, the pawn shop IQ test was a difference for me
- 28:19that showing the picture of the vacant building and telling the
- 28:24story of how we were going to grow monogram by filling up
- 28:27stories that could relate to it and and visualize and see it.
- 28:32So having a good pitch and working it and being prepared
- 28:39for it and being. Where did you learn that?
- 28:46How did that come? You know I that's.
- 28:50You just born with it. I don't, I don't know.
- 28:54That's a good question. I mean I.
- 28:57I mean, some people like that's just how their brains are wired.
- 29:00Maybe they just they see that and it's.
- 29:03Well, my, my dad was retired from the Navy, Chief Petty
- 29:07Officer. He was a, you know, and he sold
- 29:11insurance and first he sold pianos and then he sold
- 29:15insurance and, and you know, so he, he was pretty innovative.
- 29:26I I think I've learned from him a lot.
- 29:31He was a pretty good salesman. He.
- 29:34Taught you some things before you pass.
- 29:36Like I say I I was a month shy of my 19th birthday when he
- 29:41passed away at age 48, so I didn't have a long story, long
- 29:45history with him but. Maybe some of it came about as
- 29:50just necessity. You're a young.
- 29:52Guy and you've got you've got to figure out a way to earn pretty
- 29:54quickly. Right.
- 29:57Yeah, there's some truth to that.
- 30:04So let's see. You guys purchased and
- 30:08relaunched the King Cotton and Circle B brands from Sara Lee.
- 30:15Tell me how that came about. Well, once again, when you get a
- 30:21reputation that you can raise money and you invest in
- 30:26businesses and real estate deals, you get a pipeline of
- 30:34referrals. And there was a guy that had
- 30:38started Monogram a year or so before we came along in 2004 and
- 30:47and he was actually doing something entirely different.
- 30:51It's hard to believe, but in 2004, 2003, a company like Sara
- 30:59Lee did not have a.com. You could not go online and buy
- 31:04a Sara Lee cheesecake. That was only 23 years ago, but
- 31:08it was at the forefront. And this particular entrepreneur
- 31:15had come up with an idea to take advantage of Memphis being home
- 31:23of FedEx, which at that point would not true today.
- 31:27But in 2003, if you sent a FedEx package anywhere in the world,
- 31:33it came through Memphis. And so it was a good
- 31:39distribution point. And so he went to Sara Lee and
- 31:43said, hey, let me be your distribution arm.
- 31:46And he also had a gifting idea, which once again, he was a
- 31:51little ahead of his time, but he said, OK, copying the Harry and
- 31:58David's or Omaha Steaks, he was going to have the Sara Lee
- 32:03cheesecake of the month, all kind of ways to sell Sara Lee
- 32:08products. And he was very active in some
- 32:14people call it the trinket and trash industry.
- 32:16Others call it specialty advertising.
- 32:18But you know, when you get a baseball cap with the name of
- 32:21your insurance company or a ballpoint pen or a ruler or
- 32:25whatever. And he was big in that network
- 32:28and had Kroger's, one of his big customers and others.
- 32:32And and he came up with an idea, hence the name monogram to, to
- 32:36go to a business. What's the name of your
- 32:39insurance company again, add back, add back add back benefit.
- 32:43Go to add back benefits and say, OK Anthony, every time you sign
- 32:48up a new customer, send them a, a a thank you gift, which would
- 32:53be a box with a cheesecake in it and and it would be monogrammed,
- 33:00hence the name on the front. Dear Bill Smith car dealership,
- 33:09you know, thank you for your business.
- 33:10You know Anthony add back benefits and the box would be
- 33:15monogrammed be shipped out of Memphis FedEx next day you get
- 33:20it the business and which is going to get the specialty
- 33:25advertising people to have another thing to sell to their
- 33:29businesses beside ballpoint pens and baseball caps.
- 33:33But here's a thank you gift that you can send out every time you
- 33:37get a new business or if you're. Something a little more unusual
- 33:39Which? Gives more of an impact.
- 33:41Yeah, you can get a every time somebody buys a house from you
- 33:44or gives a listing with you. And so he had gone to Sara Lee
- 33:50and they were intrigued and they had lent him some money to get
- 33:58this business up and going because they saw the benefit of
- 34:01it and he never could raise money.
- 34:06So he came to me and I lent him a little money while I had an
- 34:10option to buy it. And I met Wes Jackson, my Co
- 34:18founder, and I thought he was the sharpest guy I'd ever met in
- 34:24as an operations guy. Coincidentally, his wife was
- 34:28from Memphis. He grew up in West Tennessee.
- 34:30He was living in in Cincinnati, where Sarah Lee's meat
- 34:35headquarters were at the time. And he too had an
- 34:39entrepreneurial event. And I said, well, I'm thinking
- 34:42about taking over this little company.
- 34:44He said, well, I don't know if all that stuff will work, but I
- 34:46will tell you, Sarah Lee is getting out of the regional
- 34:53brand business and they've got 2 brands that I used to run in
- 34:57Memphis, Circle B and King, called King Cotton at the time.
- 35:01And you can buy them on very reasonably.
- 35:04And I could come down and run them.
- 35:06And once again, I found my operator.
- 35:08And so I wouldn't raise the money to buy these.
- 35:11They weren't troubled assets, but they were heavily
- 35:14discounted. They were off strategy for Sara
- 35:17Lee. They only wanted to do national
- 35:20brands, Jimmy Dean's and and ballparks.
- 35:24And so they were getting rid of their regional brands.
- 35:29And so it was off strategy for them.
- 35:31Bought them at a discount. We started with five employees.
- 35:36We gave all of the gifting ideas.
- 35:40We didn't take Larry Malone kept that None, none of that worked
- 35:45for under his. It's, it's hard to do customized
- 35:52things like that, especially food at any sort of volume I
- 35:54would imagine, right. So now you guys had a, a
- 35:58different strategy. You had these brands that had
- 36:00some regional sway. Hey, let's put those into the
- 36:03production pipeline, use Wes's operational expertise and see
- 36:07what we can do. And then the next year we, we, I
- 36:12met the Sara Lee people from buying that that was in their
- 36:16disposition the equivalent of their special assets.
- 36:19And they had a, a factory in Chandler, MN that they had
- 36:26bought 4 years earlier intending to turn it around and get in the
- 36:32meat snack category. And they had paid 25,000,000 for
- 36:37it. They were losing money.
- 36:38They had changed their minds. It's a little side note, got a
- 36:43little bit of interest, but they were going to roll out Jimmy
- 36:46Dean's Jerky and they thought that was a good category.
- 36:53That's what they bought the plant for.
- 36:54And it was going to become a Jimmy Dean's jerky plant.
- 36:59And they did a some focus groups and studies and they decided
- 37:03instead of putting Jimmy Dean in jerky, they would put him in the
- 37:09breakfast category on steroids. They had already had the Jimmy
- 37:14Dean sausage, but they decided we're going to make him all
- 37:18breakfast and we're going to try to own the breakfast category.
- 37:21And by golly, they did. You know, you, you see all the
- 37:24Jimmy Dean egg products and you know, and to this day Jimmy Dean
- 37:29sandwiches and etcetera. And so now they had bought this
- 37:33plant that they didn't have A use for it's losing money.
- 37:37So we bought it from them. Once again the plant was less
- 37:42than half empty. It had 110 employees in it.
- 37:46This is 2006. We paid 9,000,000 for it.
- 37:52They had paid 25,000,000 for it in 20 O one and and we filled it
- 38:04up. We got other business to go into
- 38:08it, other customers and then we kept replicating that.
- 38:17Now we. Say you did that multiple times
- 38:19and each time is it like a a distressed or an undervalued
- 38:23asset that you're acquiring? Yeah, yes.
- 38:26That's your specialty. You look for something that you
- 38:28can get a deal on. That was this, that was the
- 38:31specialty for the that was the the strategy the first half of
- 38:38our 21 year journey. The last 10 years is not been
- 38:43that we have been trying to not buy distressed assets.
- 38:48They take so much time to turn around and once you get to a
- 38:52certain critical mass, it makes it hard.
- 38:57So we don't rule it out, but we don't.
- 39:01We don't really look at distressed assets anymore, but
- 39:04it bode us well. It was the right strategy for
- 39:06the time. It it was a great way to get you
- 39:09started. And.
- 39:10Now and then once you got sort of to that halfway point, you
- 39:13stopped looking for those value assets, those distressed assets.
- 39:18Were you then starting your own locations from scratch or were
- 39:23you still doing acquisitions? A combination, but more organic
- 39:29growth than acquisition growth. And so how would you describe
- 39:35the landscape of products and services that Monogram offers
- 39:38today? So we have a billion 5 revenue
- 39:46and it's divided into 3 divisions.
- 39:50One is bacon, which we have two plants, 1 cooks the bellies and
- 39:57slices raw bacon. The second plant gets the
- 40:03bellies from that first plant and makes precooked bacon.
- 40:09So if you were to go into and and I've got to be careful
- 40:14because our customers don't like us telling.
- 40:19Their name but. We would recognize some of these
- 40:23brands. Yeah, if you went into one of
- 40:25these national coffee chains or food fast food chains, many
- 40:30times we're providing the precooked bacon that goes on
- 40:34their sandwiches. And if you go into a retail
- 40:41store, we might be making their private label.
- 40:46And the other thing we do is Co manufacturer.
- 40:49So we make product for other people's labels.
- 40:56So if you look at any of the public companies, and we do
- 41:04business with most of them, but if you look at the Tysons, the
- 41:08Hormel's, the Conagras, you'll see that they, depending on the
- 41:15company, they'll make anywhere from 50 to 90% of the products
- 41:20they make themselves, but they will have other people make 10
- 41:25to 50% of what they sell. Why is that?
- 41:28Why? Why?
- 41:29Why do companies use that strategy?
- 41:31Why not keep it all? Why not one extreme or the
- 41:33other? Keep it all in house or farm it
- 41:35all out. Well, there's a variety of
- 41:40reasons. 1 is let's say company A has a small amount of meat
- 41:51snack business or they're going to they're going to try to get
- 41:55in meat snack. They can't justify having a
- 41:58factory for that small amount. So they'll Co man and and
- 42:03they'll be at a factory that's got 10 other companies doing it.
- 42:09Another is speed to market. Sometimes you say, hey, we're
- 42:15going to come out with a new frozen appetizer product.
- 42:20We, we do this all the time. Well, they don't.
- 42:23It takes 18 months to build a factory.
- 42:27And so if they don't have a factory that can do it, they'll
- 42:30have somebody else do it. Speed to market, innovation,
- 42:36economies of scale. Now more and more of times
- 42:40they're doing it because they want the capital investment to
- 42:44be off their balance sheet. And so there's a variety of
- 42:49reasons, but it Co man is growing more and more of the big
- 42:53companies are having more of their portfolio Co manufactured
- 42:58by somebody else. Do they typically just do that
- 43:01when they're starting up a new product line and then if it's
- 43:04successful, they'll try to bring it back in house to get some
- 43:09more economies of scale? Not necessarily.
- 43:12Once it's running smoothly with Monogram like, let's just let
- 43:15them keep running with it. And and and they also want
- 43:19redundancy. So for example, we, we, we make
- 43:24a corn dog for, for a national brand and they have their own
- 43:28corn dog plant, but they don't want everything under one roof.
- 43:33They like the, the, the, the, the safety and security of
- 43:36having a secondary location. So that, that can sometimes be a
- 43:40benefit. And, and then it can flex too,
- 43:43you know, so if you, if you are running promotions and you've
- 43:50got more demand than your factory can handle, having a
- 43:53secondary location that can flex can be a benefit.
- 43:57And so there's there's a lot of reasons.
- 43:59Yeah, that makes sense. Carl, what is it that you guys
- 44:02are doing so well? Obviously, there are other
- 44:05companies out there that provide similar services.
- 44:07What sets you guys apart? You know, you hear this so many
- 44:16times, it it, you know, it, it, it can become cliche or pride or
- 44:19whatever, but I truly believe that culture is our secret
- 44:23sauce. We have a never give up
- 44:26attitude. We try to put the customer
- 44:30first. We try to have a reputation
- 44:35that, that of doing what we say. We, we call it candor done
- 44:40right, a kind of Southern colloquialism of, of you know.
- 44:44And so we, we, when we get with a customer, we grow with that
- 44:50customer. We got a great track record
- 44:52because they get comfortable with us.
- 44:55They can depend on us to do what we say.
- 45:00Food safety is critical in this space.
- 45:03You can imagine if you're, and I've already mentioned it, just
- 45:09so example, we don't do any Jimmy Dean products.
- 45:13So I don't want to do it. But if you if you were Tyson and
- 45:17you owned the Jimmy Dean brand, you know, it's a, you know, they
- 45:23got a, it's a billion dollar brand and they don't want just
- 45:29anybody touching that. They don't want their.
- 45:33They don't want their name associated with some sort of a,
- 45:36you know, a listeria outbreak for.
- 45:38Example correctly so food safety is critical and and and food
- 45:43quality is right up there as well and dependability and and
- 45:48so there's just you got to build a reputation up and so.
- 45:53So with so many employees, I mean you've got a few thousand
- 45:56employees spread across several different locations.
- 46:00How do you instill and build that culture across such a a a
- 46:07diverse set of workers? Yeah.
- 46:11So it's, it's something that's an everyday project.
- 46:16You know, you, you start with communications and you know,
- 46:22you, you got to have constant communications and you got to
- 46:26have an air of transparency. Your team members need to
- 46:31believe what you say. And, and we try, we have a, a
- 46:37goal not to have any secrets or surprises.
- 46:42And, and so I, you know, I tell people this isn't, you know, bad
- 46:51news is not like wine. It doesn't age well.
- 46:55You know, it's better to get the bad news out and get it over
- 46:59with and, and let everybody know because if it's held back, then
- 47:04people think, well, what else are they holding back?
- 47:07Or, and you know, it's then it becomes a surprise.
- 47:13So try to be no secrets, no surprises, constant
- 47:20communication and getting everybody to, to believe in the
- 47:27values we, we have behaviors that we value and they're,
- 47:32they're not just on placards, which they are everywhere, but
- 47:37we start meetings out a lot with them.
- 47:39You know, one of my initial shareholders still is one of my
- 47:45largest shareholders started the company Pit Hide started the
- 47:49company AutoZone and he had his grandfather had actually started
- 47:57a food distribution company and called Malone and Hyde.
- 48:03It was the second largest in the country of the world and they
- 48:09asked Pit. He was an original still around
- 48:11Mr. Hyde is and he was a founding initial board member of
- 48:17Sam's and Walmart's. And later when Walmart started
- 48:25getting into food business in the beginning there wasn't food
- 48:27in Walmart stores. Pet Hide had to resign because
- 48:32now he's a competitor and he looked at what Sam had done and
- 48:40gladly in his book said I copied his ideas, which started
- 48:46AutoZone. Because if you go back 30 years,
- 48:51the auto repairs and the auto parts stores were all mom and
- 48:57pops and it was a very fragmented industry, just like
- 49:02the pawn shop was a very fragmented industry and and and
- 49:06few chains came in with the auto parts was a very fragmented
- 49:10industry and he wanted to streamline it.
- 49:12Well, he took all of the learnings that he had from Sam's
- 49:16and including the wearing the uniforms, having the having the
- 49:21pledge and having the charge in the morning meetings.
- 49:24And so he borrowed all of that. And I've tried to borrow that
- 49:29from him and, and AutoZone and you go to our offices here in
- 49:35Memphis and we try not to ever call ourselves the headquarters.
- 49:39We call ourselves the support center.
- 49:42If you go to Autozone's office building, downtown Memphis is
- 49:47called the Store Support center. They don't want to be thought of
- 49:50as the ivory tower or the headquarters where decisions are
- 49:54being made and and shoved down into the stores around the
- 49:58country or in our case, the plants around the country.
- 50:02We wanted to think, hey, we're here to support you.
- 50:04We start our meetings out reminding everybody in the
- 50:07support center here that if it wasn't for the hard working men
- 50:11and women working in much worse conditions in in, in plants and
- 50:16temperate weather or temperate temperatures that are doing
- 50:20manual labor, we wouldn't have a job.
- 50:22We're here to support them and we want that mentality now.
- 50:26It doesn't always work that way, but you got to start that way.
- 50:30So it's constant, never ending. I like that, you know, you see
- 50:38another company that has a culture that you want to emulate
- 50:42and so you learn from them, right?
- 50:43You're not trying to recreate the wheel.
- 50:44What can, what can we borrow? What lessons can we pull from
- 50:47there that we can institute for ourselves?
- 50:52So I want to shift gears on your for a moment, Carl, and ask you
- 50:55about a serious challenge that you've overcome in your life,
- 50:59whether it's personal, professional, maybe a
- 51:01combination of the two. What was it?
- 51:04How'd you get through it and what what did you learn kind of
- 51:06coming out the other side? Well, I've had a lot.
- 51:10I I would start when I was a freshman in College in 18 and my
- 51:14dad passed away and, and my mom was not in the workforce and I
- 51:21had a sister that had just graduated from college.
- 51:24And so I had to start working to pay for college and, and, and,
- 51:30and help my mom and I learned a lot there in that quickly.
- 51:38And when I got out of law school in college, I'm once again older
- 51:48than most of your audience, but I, I was an anti war protester
- 51:53in the Vietnam War. You know, I've organized
- 51:56protests around the country and, and marched and, and more
- 52:01protest than you can shake a stick at.
- 52:03My hair was shoulder length and I was a professional protester
- 52:08is what some people would say. But I got involved in politics
- 52:13through that process, registering students to vote
- 52:16and, and getting involved in political campaigns and working
- 52:20with labor unions and, and, and the like and continue that
- 52:26through law school and manage campaigns in, in, in law school
- 52:30and, and right after and result of that in 80 when I graduated
- 52:37from law school at 78, I managed to campaign for a year and then
- 52:41started my law practice a year later.
- 52:44And one of my first clients was a, a, a, a local congressman
- 52:48here. Your viewers would recognize his
- 52:52son If you watch Fox, Harold Ford junior, because he's the
- 52:57the the the lone Democrat on on Fox News, the number one watch
- 53:01program in in America, absolute sports.
- 53:04And his father was a very prominent congressman.
- 53:09He junior obviously later succeeded him.
- 53:13And the one of the campaigns I'd run was the butcher campaign for
- 53:18governor and he lost and then later get had his banks go
- 53:24under. And I was doing legal work for
- 53:27the banks. I was doing legal work for the
- 53:28congressman and next thing you know, I get caught up and the
- 53:33congressman gets indicted and I get indicted as a Co conspirator
- 53:36because I've been his lawyer closing his loans.
- 53:40And that started in 83. First indictment.
- 53:44I was 86. One trial lasted 5 months, one
- 53:48trial lasted 3 months. I went through three trials.
- 53:51I was facing 110 years in prison.
- 53:54And so I went through some rough times.
- 53:58And then in 80, it's still going on.
- 54:03In 85, my wife gets diagnosed with a terminal disease that
- 54:08fortunately was a misdiagnosis. But we went through months of
- 54:13thinking she only had two years to live.
- 54:16So I've been through some adversity.
- 54:19You know, my mother used to say adversity builds character.
- 54:23And I, I finally told her, I said, we've got enough
- 54:25character. I don't need any more adversity.
- 54:28And so I'm literally, I took my fundraising talents, whatever I
- 54:35had them and raised money from my own legal defense.
- 54:38I mean, I, I had to spend, you know, my lawyers were on my case
- 54:4416 years. So from 83 to 99 I was fighting
- 54:50my legal problems while at the same time I was building
- 54:54businesses and in a very high profile legal situation with a
- 55:01sick wife. So never never give up was vote
- 55:08me very well. You've got some battle scars.
- 55:11I do have battle. Battle scars, yeah.
- 55:13So you're building businesses, Your wife gets a terminal
- 55:17diagnosis, fortunately later proved to be incorrect.
- 55:22But in the moment, that's what you're believing it to be.
- 55:24And your, your name's being dragged through the mud.
- 55:27Your you've got these court cases going on.
- 55:30Like any one of these things is enough to like fully consume or
- 55:35occupy or bring somebody down. What were your sources of
- 55:40strength during these times? How did you get through all of
- 55:43this chaos? Well, I I remember my father was
- 55:54a disciple of now I'm forgetting his name, Carnegie and the Power
- 56:06of Positive Thinking. And I read that book in high
- 56:12school and in college and, and my father used to take those
- 56:17motivational quotes and put on his bathroom window when he
- 56:22shaved in the morning because he, he said, I got it.
- 56:25I got, he knew he had to knock on 10 doors for every Prudential
- 56:29life insurance sales he made, you know, and, and, and it, it,
- 56:34it, it isn't easy. He would say, coming home one
- 56:38day where you knocked on 13 and you got 13 no's.
- 56:41And so he, he was believed in the power of positive thinking
- 56:46and he preached that the Dale Carnegie and all of the, I'm,
- 56:54I'm forgetting the name Dale Carnegie courses, but also
- 56:57whoever was the author of the Power of Positive thinking.
- 57:00But so I, I would like to think that I kept my commitment to
- 57:07positive thinking throughout all of it.
- 57:10I also had a goal to never get bitter.
- 57:14You know, it would have been easy to hate the prosecutors.
- 57:19And I used to always believe that if you let bitterness sink
- 57:23in, that they had won. And so I was always trying not
- 57:32to be bitter at at those who I was going up against.
- 57:38But hey, listen, it's the power of positive thinking, and I
- 57:41think it's something that you can learn.
- 57:47I don't think it's given that it's just something you inherit.
- 57:55We all know we don't like being around negative people.
- 58:00So one of my things that I've told people is I've tried to
- 58:04build these businesses is I don't want to hire anybody with
- 58:09a negative attitude. And if I do, I want to get rid
- 58:15of him quick. The, I think it was Rick Pitino
- 58:21used to talk about building his basketball teams.
- 58:24He called it the, he called it the Brotherhood of the
- 58:26Miserable. You know, if he got a basketball
- 58:29player with a bad attitude, you know, it's like cancer, it
- 58:33grows. And so you got to cut it out.
- 58:36You've got to get rid of that person.
- 58:39So positive energy is, is, is one of the behaviors that we
- 58:45value at monogram and we we say if we got somebody with a
- 58:49negative attitude, let's get rid of them.
- 58:52Norman Vincent Peale is. The thank you very much.
- 58:56I'm sorry. My father was a Norman Vincent
- 58:58Peale disciple and actually went to New York and heard him preach
- 59:03a couple of times because he had his a church and but I I never
- 59:09heard him speak, but it Norman Vincent Peale.
- 59:11Thank you. And, and I love what you said
- 59:14there, you know, the power of positive thinking.
- 59:15It can be learned. I think sometimes we fall into
- 59:19this trap of like, oh, I'm just naturally an ornery person.
- 59:24I'm naturally, you know, pessimistic and I'm just going
- 59:27to, I'm stuck to be this way. That's that's how God made me.
- 59:32You you can't be naturally introverted.
- 59:36A lot of great leaders are introverts.
- 59:38Everybody is naturally, I think can be an introvert or
- 59:43extrovert. I think it's harder for an
- 59:44introvert to learn how to be an extrovert.
- 59:46It's almost possible for an extrovert to learn how to be an
- 59:50introvert, but to have a positive outlook, it can be
- 59:56universal. It doesn't matter whether you're
- 59:57an introvert or an extrovert. You control that whether you
- 1:00:03wake up in the morning determined to try to have a a
- 1:00:09good day. You know, one of the Boy Scouts,
- 1:00:13which I was fortunate enough to grow up Boy Scouts, is, you
- 1:00:17know, to do a good deed daily. And you know, if you have that
- 1:00:21attitude, you, you can achieve it, you know.
- 1:00:29Carl, I've just got one more question for you, but before I
- 1:00:31ask it, I want to do 2 things. First of all, everyone listening
- 1:00:34today, you love the show, you love this interview, you want
- 1:00:38more of it, go ahead and hit the follow or subscribe button on
- 1:00:40your favorite podcast app. Now, I'm also going to let you
- 1:00:43know the best way to get in touch with or follow, follow
- 1:00:46Carl Carl's story. Easy for me to say.
- 1:00:49We've got his website, whichismonogramfoods.com.
- 1:00:52Anything else you want to point folks to either as a way to get
- 1:00:56in touch with you, to get in touch with the company, to
- 1:00:58follow any of your brands or causes?
- 1:01:01No, I'm open my my e-mail is karlwithakkarl@monogramfoods.com.
- 1:01:08And I love telling the monogram story.
- 1:01:11I'm very proud of it. I'm transitioning to chairman of
- 1:01:15the board going to be announcing my successor in the in in the
- 1:01:20next week or two. What's he it happened to be a he
- 1:01:26transitions out of where he's at now.
- 1:01:28And and so I'll I'll be spending a lot less time on the
- 1:01:32day-to-day. That process already begun your
- 1:01:36monogram. But hey, you, you get a lot of
- 1:01:39pride of authorship when you start something and I'm very
- 1:01:45proud. So always happy to share.
- 1:01:48Share the story. That's great.
- 1:01:51Carl, last question for you, as you look to the future,
- 1:01:54obviously your role is going to change somewhat, but still very
- 1:01:57passionate about Monogram. What is it that you're most
- 1:02:00excited about for the future of the company?
- 1:02:05You know, I'm, I'm really excited about continuing this
- 1:02:10legacy of giving back to the communities where we live and
- 1:02:13work and being considered a great place to work.
- 1:02:18And I'm also excited about the money that the shareholders and
- 1:02:23team members that own the company are going to make.
- 1:02:26I don't mind being bashful. I, I'm a capitalist and so I
- 1:02:31enjoy making money and, and enjoy making money with and for
- 1:02:36other people. So that that excites me when we
- 1:02:40we've made a lot of money so far, we're going to make a lot
- 1:02:42more. That's great.
- 1:02:44And Carl, I want to be the first one to thank you for sharing
- 1:02:47your time and your story with us today.
- 1:02:48I really appreciate it. Well, and and I'm going to look
- 1:02:53up what add back benefits does because you know, every company
- 1:02:58can benefit from from finding little ways to make a little
- 1:03:02extra and have a competitive advantage.
- 1:03:05And it sounds to me like that's what you're offering people.
- 1:03:08So hats off to you as well. I appreciate that little plug
- 1:03:12there at the end, Carl. Thank you.
- 1:03:13Thanks. All right, folks, that's a wrap
- 1:03:15on another episode of the Inspired Stories podcast.
- 1:03:18Thanks for. Learning this today, appreciate
- 1:03:20it.