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Building deeper, richer relationships with clients
Given the breadth of change to the nature and delivery of legal services in recent years, a lawyer's connection to clients will be the difference-maker. Practitioners who do not appreciate this, one firm managing director says, will "become extinct".
In this episode of The Lawyers Weekly Show, host Jerome Doraisamy welcomes back FCW Lawyers managing director Andrew Douglas to discuss the ever-increasing importance of prioritising connected, intimate client relationships against the backdrop of the current market conditions, what it says about where the business of law is at, and how…
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