Latest / Beyond Fulfillment Podcast / He Was a Millionaire at 25. Then One Phone Call Wiped Him Out.
Transcript
- 0:00a lot of times you you hear these young guys like,
- 0:02Hey, I'm gonna go out and get like twenty million dollars of investor capital.
- 0:05Great, but maybe you should slow down a little bit because twenty million dollars
- 0:08doesn't mean you're bringing in twenty million dollars.
- 0:10and very wealthy people know how to keep their money and you're not quite there yet,
- 0:15you know, so slow down and make sure that you don't get the short end
- 0:18of the stick type of thing.
- 0:25All right, Michael Sandorovich,
- 0:27welcome to Beyond Fulfillment.
- 0:29Thank you for having me.
- 0:31Yes, sir. Thank you for being here.
- 0:32so Michael, you have been an entrepreneur basically your whole adult life,
- 0:37and you've had quite a a roller coaster of a journey,
- 0:42I guess you could say. ~ so some high highs,
- 0:45some low lows, and then completely reinvented yourself in a brand new industry.
- 0:49so a lot of value I think you can provide to our audience.
- 0:53~ but just to set the stage, can you talk about your backstory and how
- 0:57you became an entrepreneur?
- 0:59Yeah, I guess you know, I don't know if it was a smart decision
- 1:02or a foolish decision looking back on it.
- 1:04You know, I I think it was kind of a foolish decision to go into business
- 1:07on my own at twenty one. Not necessarily on my own.
- 1:10I had a business partner at the time,
- 1:11but it was a very short lived business partnership.
- 1:13it's been a long journey and it's been a a crazy journey.
- 1:16And ~ luckily, thank God now, like things have stabilized.
- 1:19~ only
- 1:20probably within the last like five to six years have have really stabilized.
- 1:24So it's been it's been a lot. You know,
- 1:25I just a couple of a few days ago actually I turned forty so
- 1:29we had this conversation with a lot of different people that are in my community.
- 1:33It's like, hey, what what kind of wisdom do you have so far?
- 1:35And I'm thinking like, I don't know,
- 1:37you know, I guess I gotta kinda sit down.
- 1:39I'm sure ~ all the stories that I've I've had with everything that's happened
- 1:43in business, th maybe there's some wisdom there.
- 1:45You know, I kind of
- 1:47I hope there is. ~ this is like I guess the time for me to apply
- 1:50the wisdom according to all the the village elders that I was talking to.
- 1:54Okay. All right. Yeah. So you started,
- 1:56like you said, you had a short lived business partnership.
- 1:58that ended pretty quickly and then you had some massive success early on
- 2:03in the debt collection industry and you basically became a millionaire
- 2:07at at age twenty five. Can you just talk about how that all unfolded?
- 2:12Yeah, so I got into the debt collection industry just just sort of by accident.
- 2:17You know, I was in college and I I needed a job.
- 2:19I was working for a ~ timeshare company and I was always in sales.
- 2:23~ and I'm I'm really good at it,
- 2:25you know, I'm sure you could tell I like to talk a lot.
- 2:27So ~ you know, in sales, talking's not a bad thing and
- 2:31My one of my best friends at the time we went to high school together,
- 2:34was working for this company, said,
- 2:35Hey, you know, I I can get you a job.
- 2:36~ so I interviewed and I interviewed as a debt collector initially
- 2:40and the business owner was a very smart guy and said,
- 2:43You're absolutely not doing this,
- 2:44you're gonna be terrible at it,
- 2:45but I'm gonna put you on sales.
- 2:47And that's what I did. I did that for a few years and we got some really great
- 2:51contracts for the business. And then I kind of thought about it and I said,
- 2:54listen, like it I think it's maybe time for me to transition out.
- 2:57And if I could do this for someone,
- 2:58I could do this for someone else.
- 2:59or for myself rather. And that's what we did.
- 3:02You know, I started in a janitor's closet in a small office building which belonged
- 3:06to my friend.
- 3:08And after a few months we got in some clients and it was it was a slow grind,
- 3:13a very, very slow grind for about a year.
- 3:15You know, just the kind of the ego of hey,
- 3:17why aren't people calling me? You know,
- 3:20I had we had no like foundation in the business whatsoever.
- 3:24We had no presence, we were nobodies really.
- 3:26Yes, like I was a salesperson at a company for a few years,
- 3:29but that didn't really mean anything.
- 3:30You know, I couldn't go back and I wouldn't go back to get those clients that
- 3:34I brought in. ~ you know, I do have some ethics.
- 3:37~
- 3:38So things ~ moved very slowly,
- 3:40and then all of a sudden we just kind of figured it out.
- 3:43Something clicked where there was a particular industry that we wanted to target,
- 3:46and that industry was payday loans,
- 3:49auto-tital loans, basically ~ you know,
- 3:51high-risk loans. And we started targeting those industries because there
- 3:55was a lot of volume there. So we kind of switched things up,
- 4:00and finally we were getting some traction and some cash flow.
- 4:03And I took that cash flow and reinvested it into salespeople.
- 4:07And those salespeople started calling on larger and larger leads,
- 4:10and we ended up landing some very,
- 4:12very large contracts, pretty much throughout the country.
- 4:15And that's when things really took off.
- 4:17And ~ right before that, I knew that the writing was kind of on the wall.
- 4:21I needed to separate from my business partner because he was essentially an absent,
- 4:25you know, kind of business partner.
- 4:27He would kind of just check in and collect his check.
- 4:28~ and he wasn't supposed to be like that.
- 4:31He was supposed to be someone that was supposed to help me,
- 4:33you know, it was a 50-50 partnership.
- 4:36and on the on his end, like he he was really knowledgeable about
- 4:40the actual operational side of the business,
- 4:42whereas I was just knowledgeable on how to,
- 4:44you know, do set up a marketing campaign and set up sales.
- 4:47So the writing was on the wall,
- 4:49like I said, and I called an attorney and we were able to,
- 4:52you know, cut a check for him and we amicably walked away from each other,
- 4:57and that was essentially it, you know,
- 4:59with ~ my business relationship with him.
- 5:01And then
- 5:01Within like three months, we a landed just even more you know crazy,
- 5:07just crazy for us contracts. I mean these are multi-million dollar a year contracts.
- 5:10And then you know we we bought ourselves out of the lease that we were in.
- 5:16least a a large kind of like mixed industrial space.
- 5:19I was into the you know mixed industrial look with the open like roofs
- 5:24and and the HVAC and all that stuff.
- 5:25You know, it was very kind of trendy and and fashionable at that point.
- 5:28So I was like, wow, this is a great space.
- 5:30We built it out. We had a wonderful ~ call center there and and great offices and
- 5:35the ball just you know it was like an avalanche,
- 5:37you know, within months we were just raking in a lot of,
- 5:41a lot of money. And on paper, yeah,
- 5:43you know, I was a millionaire.
- 5:44And ~ then things kind of progressed and we were doing really,
- 5:48really well. And apparently we were doing a little too well for one
- 5:50of our largest cli actually the largest client.
- 5:53We didn't know that on the back end they were actually looking to sell
- 5:56the business off. And they were looking to stabilize their book of debt
- 6:00and that was actually a strategy of a very smart strategy of theirs
- 6:04to get more money for the business.
- 6:06So all of a sudden, you know, we're working and we've got a lot
- 6:09of placements and we've got a lot of people on payroll.
- 6:11And we get an email. Hey, you know,
- 6:14hang hang tight. You know, we're not gonna do any placements for you.
- 6:16And debt collection is an interesting business where you get just like large bits
- 6:20of data, and that data is those people that owe money to ~ the the client.
- 6:24And ~ you know, from there things kind of just got a little messy.
- 6:28It was like
- 6:29Three weeks, four weeks go by,
- 6:30then a couple of months, then three months,
- 6:32then six months goes by and we're like I'm calling the client going,
- 6:35Hey, what's going on? What did we do wrong?
- 6:36What what is it what's the problem?
- 6:38And you we're not getting any placements from you anymore.
- 6:40And they are like, No, you're doing great.
- 6:43We're just we're just trying to figure some things out.
- 6:44We'll we'll get back to you. Everything's just well thank you
- 6:47for everything that you've done so far.
- 6:48And at this point, you know, this this is a very,
- 6:51very large client and sustaining quite a bit
- 6:54few employees and so I had to start laying people off and telling them,
- 6:57look, as as soon as they come back on board,
- 7:00I will give you a call, please come back in.
- 7:03And that just never happened. ~ and then there was more regulation that came into
- 7:07that industry. And this is around two thousand ten.
- 7:09you have the consumer financial protection bureau that came in and
- 7:13it was burdensome, you know, for us to to to do what we needed to do
- 7:16in order to make money. And the profit margins just kept shrinking
- 7:19and shrinking and shrinking. And at that point I just the burnout was real.
- 7:22I I literally at that point I'd worked I think nonstop for four years without really
- 7:26any kind of rest, like not no weekends,
- 7:29no nothing really. ~
- 7:31You know, and as a twenty-something,
- 7:32you you kinda wanna get out there,
- 7:34you know, and you wanna see people and friends and and see the world.
- 7:37And that's not what I was living.
- 7:39I was literally going to the office at six,
- 7:41six thirty every morning and then coming back home,
- 7:44you know, probably around that same time and just eating,
- 7:47going to sleep and repeat, repeat,
- 7:48repeat, which I I saw as like this is what I need to do.
- 7:52These are the the hours that I need to put in.
- 7:54You know, I've I've gotta be the this the sweat equity guy.
- 7:58And I have to show my team that I'm the sweat equity guy so that they could
- 8:00see that, you know, we're all on the same page.
- 8:02And the burnout just started getting crazy,
- 8:05was getting really crazy anxiety,
- 8:07wasn't sleeping at night. ~ you know,
- 8:09I went to a doctor, the doctor looks at me and How old are you?
- 8:12I'm like, I'm in my you know, you have my chart.
- 8:14He's like, You know, you don't look like that.
- 8:16You look just terrible. You know,
- 8:17bags under the eyes. And he's like,
- 8:19Are you getting any sleep? Do you have kids?
- 8:20I was like, No, not yet. So something had to change,
- 8:23and ~ at that point I just decided that
- 8:26I didn't want to do it anymore,
- 8:27and we sold off whatever we could sell off.
- 8:29And I went back to school to get my MBA.
- 8:32And then ~
- 8:34You know, started doing research on the insurance industry,
- 8:37actually different industries,
- 8:38'cause I was looking at real estate and insurance and a couple
- 8:40of different industries where I could ~ get into something without much cash because
- 8:45at that point I had nothing but debt.
- 8:46There was no cash. You know, when you have a client that is like eighty percent
- 8:49of your business and then all of a sudden overnight they disappear,
- 8:52you gotta figure things out. And I was trying to peep keep people on payroll
- 8:55for as long as I possibly could.
- 8:56You know, so there was no cash left over.
- 8:59I was looking at the insurance business and ~ I saw that there is
- 9:02a
- 9:03a a really desperate need for people to come into the industry.
- 9:06For every four people that were retiring,
- 9:08only one person was coming in.
- 9:09And this was fifteen years ago,
- 9:11so it's just as bad, if maybe not worse now.
- 9:13And ~ insurance is one of those things where you can kind of
- 9:17work it like real estate. You know,
- 9:18when you bring in a client, that there's about a 90% chance that client's gonna
- 9:22renew with you. So if you keep building and building and building on that book,
- 9:25it's kind of like real estate.
- 9:26You're building a real estate portfolio.
- 9:28And I love that. And you know that's one of the ways that I transitioned into
- 9:32the in into the insurance business.
- 9:34And I don't know how much time we have but there's a you know there's story after
- 9:38story with the insurance business as well.
- 9:39So there's there's quite
- 9:40Yeah, no w
- 9:41a lot.
- 9:42we'll get into that. Let let's just go back to the debt collection because you had,
- 9:45like you said, like a really meteoric rise and then it it kind
- 9:49Yes.
- 9:49of crashed and burned. So I mean,
- 9:51when that all happened, right,
- 9:52and I appreciate all the detail because you know,
- 9:55you get out of this bad partnership,
- 9:56you reinvest the money, you're a sales guy,
- 10:00you reinvest the money, you grow,
- 10:02you go into this new industry with the high risk debt,
- 10:05you get all these clients, the money's pouring in.
- 10:08You know, you you get a new space,
- 10:10right? Like you said, the trendy office building,
- 10:12I'm sure, right, expensive, but the money's coming.
- 10:15And for a young kid, right? because you hear all the stats about what
- 10:21it really takes to build a business,
- 10:23and most people take years and years,
- 10:25and it's it's usually later in life where people see the real success.
- 10:28For a young kid to like, you know,
- 10:31just be grinding and have things take off,
- 10:33like do you
- 10:34Do you think part of the problem was maybe succeeding too quickly
- 10:38and just having that mindset where like,
- 10:40wow, it's just gonna continue like this on and it it's you know,
- 10:43we're just gonna be rolling from here on out?
- 10:46A hundred percent. And also the lack of mentorship,
- 10:48because you know, when you're that young,
- 10:50the ego is is probably gonna control most of the things that you do.
- 10:53And there wasn't anyone there to say,
- 10:56like, hey, you know, maybe you should look at things a little bit differently.
- 10:58Maybe you should slow down here or have a little bit of a strategy where
- 11:02you have something to fall back on there.
- 11:03~ I didn't really surround myself with like the appropriate people.
- 11:08One of the reasons why I did that is I'm more of an introvert and I kind of just,
- 11:11you know, I put my head down and do the work.
- 11:13And it's tough for me to reach out and ask for help.
- 11:16And I think that's really important,
- 11:19is is, especially if you're a young entrepreneur,
- 11:22is to get someone that's smarter than you.
- 11:24And there are many people, there most people are probably,
- 11:27~ and I say this to kind of you know for my experience.
- 11:30And just to talk through through with them and just get you have to have
- 11:34a vision for the future. You know,
- 11:35when you're young, it it's like it's a day-by-day thing,
- 11:38you know, especially with
- 11:40buying something you're like, okay,
- 11:41I bought something and I'm really happy with that thing,
- 11:43and then the next day it's kind of like,
- 11:45okay, well, I gotta find something else to replace that thing with.
- 11:48~ and when you're looking at numbers,
- 11:51right, when it's not cold hard cash because everything was obviously digital,
- 11:54you're looking at those numbers and they're kind of up and down a little
- 11:57bit and side to side, and it's really not that big of a deal.
- 11:59But when that number really takes a dive,
- 12:02that's what really takes, a really,
- 12:03really tough person
- 12:05to handle that. And I wasn't tough.
- 12:07At that point, I definitely wasn't tough.
- 12:08That's why I wasn't sleeping. And ~ you know,
- 12:11I had these health problems. So yeah,
- 12:13I I think that, you know, slowing down is is kind of key.
- 12:16~ my wife, you know, ~ whenever I try to get ahead of myself,
- 12:19she was like, look, slow and steady wins the race.
- 12:21You know, you you're you're not the rabbit here.
- 12:23It's like, hang on.
- 13:05So when when that all, you know,
- 13:07happened too, because right, you lose your biggest client.
- 13:10and I guess they ended up they were purposely kind of doing all these placements
- 13:16and giving you so much business to basically position themselves to get acquired.
- 13:21and so it was almost kind of artificial,
- 13:24right? And maybe even feels like,
- 13:26wow, success, success, success.
- 13:28And then next thing you know,
- 13:29Out of nowhere, gone. Clients gone.
- 13:32They don't even tell you what's going on.
- 13:33Months and months go by. You probably had a bloated payroll for too long,
- 13:37right? when you finally realized what happened,
- 13:40and then kind of you're like upside down basically,
- 13:42almost overnight, like what was that internal conversation like?
- 13:46the internal conversation was this where am I right now?
- 13:49Do I like the place that I'm in?
- 13:51Do I want to be doing this for the rest of my life?
- 13:52Is this an industry that I want to stay in?
- 13:54And all the answers were no. It's look,
- 13:57the the insurance industry I love,
- 14:00and that's why I've been doing it for 15 years.
- 14:02But the financial and debt collection industry I hated.
- 14:05I just couldn't stand what I was doing.
- 14:09There was a lot of different reasons,
- 14:10And it's not just, hey, we're calling people and you're trying to be nasty
- 14:14to them to get money.
- 14:15You know, out of them. In fact,
- 14:16our approach was completely different.
- 14:17You know, the nastier that we were,
- 14:19or the nastier that my collectors were,
- 14:21the less result they had. So we kind of you know changed things up a little
- 14:25bit here and there. it's a self-realization thing that thank God I had.
- 14:29~ and I had some support for my family,
- 14:31and they said, look,
- 14:33You know what you're doing, kind of in a way.
- 14:35you're good at this, you know,
- 14:37talking and sales thing. I'm sure we're sure you can apply it in
- 14:41in a different place. And going back to school,
- 14:43you know, looking at people that were in the corporate world,
- 14:47I I still just couldn't do that.
- 14:49I couldn't, you know, do the whole climbing the corporate ladder thing,
- 14:52even though I was getting my MBA and I could have you know had the connections.
- 14:55It's just I really wanted something that I was capable of doing first first
- 15:01and foremost.
- 15:02But also something that I wouldn't hate and something that would really benefit
- 15:06people. Not to say that there's no benefit in debt collection.
- 15:09It's an absolutely necessary business.
- 15:11But here, you know, I'm solving problems and I'm helping people grow their business.
- 15:16And yes, I was helping my clients grow their business by stabilizing their debt,
- 15:20and obviously, you know, there's there's definite opinions of short-term lending.
- 15:25~ these these are not the cleanest of businesses in most ~ aspects.
- 15:29~ and there's a reason why there's a lot of regulation.
- 15:32There is predatory lending involved in in these,
- 15:35but that's you know kind of the name of the game.
- 15:37So I just didn't want to be associated with that.
- 15:39And quite frankly, the burnout of hiring people and firing people
- 15:43and all that stuff, like the turnover is crazy in debt collection.
- 15:46And most people in the debt.
- 15:48collection industry, and I say this you know with all due respect,
- 15:51especially collectors, not the most savory characters.
- 15:54You know, they tend to have a lot of problems in their personal lives
- 15:58and their own financial problems.
- 16:00And you have to basically be a master of dealing with people,
- 16:04which is not to say that's any different,
- 16:07you know, in in this business,
- 16:08but it's a little bit more labor intensive,
- 16:10I guess you could say. The HR was nuts.
- 16:13Mm. Okay. And through all that,
- 16:16what do you think's the most important lesson you took from that whole experience?
- 16:21Well, there's there's quite a lot,
- 16:23but I guess like the primary lesson would be is just to slow down
- 16:26and really think things through and not try to,
- 16:30you know, satisfy a lot of different people and I was trying to make sure that
- 16:35my employees were making more money,
- 16:36like I wanted them to drive nicer cars.
- 16:38You know, they would come in let's say on their car and I would bring them into
- 16:41a meeting and say, What can we do to make you more money so that you
- 16:43can get a better car? Not even thinking if they wanted a better car or not.
- 16:48I was just the conversation that I was having with them.
- 16:50So
- 16:51But now it's a it's a completely different approach.
- 16:54It's like how can we help people?
- 16:56But before we can help people,
- 16:57we really have to listen to what it is that they need.
- 17:00You know, our outreach, for example,
- 17:01right now is like, hey, how can we help you?
- 17:04What kind of business are you in and what kind of problems
- 17:07are you potentially looking at that we can you know how help wrap
- 17:11up with the insurance products that we have?
- 17:13All right. So let's talk about insurance.
- 17:15So you go through this kind of epiphany.
- 17:17You go back and get your MBA. You really think things through and look
- 17:21at the industry you want to be involved in.
- 17:23You settle on insurance. You you didn't really have any experience
- 17:26in that industry going in, but you obviously had a sales background.
- 17:29You were good. You understood business,
- 17:31right? So talk about what that was like getting getting this new business
- 17:35off the ground.
- 17:37Brutal, in in some ways, even more brutal than collections.
- 17:40Because ~ you know, insurance is very heavily regulated.
- 17:43You have to get your licensing done and you have to make you know
- 17:46get your bonding and your insurances,
- 17:47your own insurances in place. And unfortunately I had a really bad
- 17:51~ experience with a mentor. You know,
- 17:53at that point I was kinda like,
- 17:54okay, I I really need mentorship here.
- 17:57And I sought it out and I got connected to a gentleman that was somewhat local
- 18:01to me in the same city. LA's kind of tough because it's very spread out.
- 18:04You know, I'm in the valley, he's in the the city,
- 18:06so it
- 18:07Local is kind of a a light, light and fast term.
- 18:10so I started working kind of with him and he was sort of giving
- 18:16me some direction and then it came time to collect my commissions and he goes,
- 18:19I didn't we didn't agree to this.
- 18:20You know, I was just mentoring you.
- 18:22And it was a lot of money, especially for me,
- 18:24who didn't have any money. And ~ that was a really,
- 18:28really tough pill to swallow. But I learned enough from him to go,
- 18:32okay, I don't have to go through you,
- 18:34I can do this myself. And I started conversation.
- 18:37contacting the companies that they were working with.
- 18:39And insurance is an interesting place.
- 18:40A lot of people don't understand that it's very similar to like a grocery store,
- 18:44where we're the retail grocery store,
- 18:46but we have to get the groceries and the groceries are the products.
- 18:50We have to get the groceries from somewhere,
- 18:51right? So you either get direct ~ appointment with a carrier where
- 18:55the grocery gets sent to you directly,
- 18:57or you go through wholesalers.
- 18:59And in the business world, wholesalers are quite prevalent.
- 19:03So I started reaching out to a ton of wholesalers and getting access
- 19:07to more and more markets. And for the first you know,
- 19:09few years, I was kind of a jack of all trades.
- 19:11Hey, let me do your homeowners,
- 19:13let me do this. I mean, it was desperation,
- 19:14quite frankly. I just needed to get cash flow in.
- 19:17And then ~ as things progressed,
- 19:19my
- 19:20book started growing and I was on paper doing really well,
- 19:23but financially it was really tough because there was not much of a margin.
- 19:26There was just too many things to keep track of.
- 19:30Everything from customer service to carrier relationships to ~ hey,
- 19:35you know, I I don't like you for your auto insurance anymore,
- 19:38so I'm gonna pull my business auto insurance policy or my business whatever policy
- 19:42as well. And it just became kind of sort of
- 19:44Too political in a way, and then too just cumbersome to deal with.
- 19:48And I had the realization that specializing in business.
- 19:52Is what I really like. And honestly,
- 19:54you know, you need when you do a lot of homeowners' policies,
- 19:57it's the same thing, the same series of questions.
- 19:59Hey, when was your roof replaced?
- 20:01~ how recent is your plumbing and all that?
- 20:04And it just became very boring to me.
- 20:06and business just was never boring.
- 20:08I always kind of wanted to do more business insurance and
- 20:12I realized like, okay, you know,
- 20:13we have to pick pick certain target markets and we have to really
- 20:17put everything into those target markets,
- 20:19learn everything about them. And not necessarily specialize because specialize
- 20:24in in the insurance world is is a tough term to use because really
- 20:28the only specialists are like coverage attorneys,
- 20:30because ~ interpretation of policies is is a is a tricky subject.
- 20:35But you know, we do have ~ a certain level of knowledge in business insurance,
- 20:40and that's where we're really shining.
- 20:42And and within the last, I would say,
- 20:43like five and a half to six years,
- 20:45things really took a turn. You know,
- 20:47business became very profitable,
- 20:49and growth is very steady, somewhere between twenty-eight and thirty percent
- 20:53per year, and things are just going well.
- 20:56You know, and at this point, I can take the time to do a podcast like this,
- 21:00or I could take the time to take my kids to school,
- 21:02or you know, give my wife a break or something like that,
- 21:04because
- 21:05At this point, The portfolio is growing.
- 21:07So things are, thank God, you know,
- 21:09much better. And ~ you know, right now it's it's all about me helping
- 21:13the the team that I have to build more business.
- 21:16And you know, they're they're doing great,
- 21:18thank God.
- 21:19Okay. All right. So you get into insurance.
- 21:22It's very tough in the early going,
- 21:24right? You're doing a lot of different things and you realize that,
- 21:27you know, you need to really specialize and business is where your your mind was.
- 21:32So you niche down in business and so you've had this company fifteen years,
- 21:36but really just within the last six years or so did things really start
- 21:40to stabilize and get a strong upward trajectory.
- 21:43Is that right?
- 21:44Yes, absolutely.
- 21:46early success and then you crash and burn,
- 21:48you serious health problems, kind of soul searching thereafter,
- 21:52you settle on insurance. It's a grind getting started,
- 21:55and almost a decade goes by before you really,
- 21:58get a handle on everything, become profitable and really have a like
- 22:01a strong foundation.
- 22:02Given what you went through, what what's that feel like when you finally
- 22:06get things going in the right direction and you you start to experience this type
- 22:09of upward trajectory?
- 22:12It's like a a burden that has been removed.
- 22:14You know, the weight off my shoulders is still there or on my shoulders
- 22:17is still there. I still have a family to,
- 22:19you know, obviously provide for.
- 22:21But there's like light at the end of the tunnel.
- 22:24It's like, okay, it's working.
- 22:26Now we just have to repeat it.
- 22:28Just figuring out how to make the business work.
- 22:31That was first the first 10 years.
- 22:33And then after that
- 22:35Things just started progressing and and growing.
- 22:38And now it's just like, okay, what do we need to do to continue the growth?
- 22:43~ make sure that we're not going into places that we're not supposed to be going.
- 22:46Like for example, you know, we don't do truckers insurance.
- 22:49Been there, done that, couldn't make it profitable.
- 22:51So if I have a new producer coming in,
- 22:53hey, I really know a lot about trucking,
- 22:56I'm unfortunately not the agency for you.
- 22:58You know, go somewhere else and you'll have a lot more success there.
- 23:01So the having the ability to also say no and not having the desperation
- 23:05of trying to be you know the jack of all trades to everyone and trying
- 23:08to service all kinds of different industries,
- 23:09you know, we stick to, I would say we have like probably five primary industries.
- 23:13and ~ industries outside of that we can service,
- 23:16but sometimes and a lot of times actually we'll get a phone call and hey,
- 23:20I need you to help me with this.
- 23:21Sorry, you know, we can't we can't help you with that.
- 23:23So yeah, it it feels it feels good,
- 23:25I guess is kind of the the short answer,
- 23:27you know, here.
- 23:29Okay. And I mean, at the time too,
- 23:32with the debt collection stuff,
- 23:33right? I'm sure that was all traumatic,
- 23:35right? But then looking back at it all these years later and given what what you've
- 23:40built now, I mean, does it it is almost seemed like without that experience
- 23:45you couldn't have maybe really had this type of success you're experiencing
- 23:49now with going through that and really learning because it's one thing
- 23:52to hear about it, but really experiencing it,
- 23:54right? Do you think that really made you a much better entrepreneur
- 23:57for for where you are now?
- 24:00Yeah, just a and better person,
- 24:02I think. ~ you know, when you're dealing with so much adversity,
- 24:05~ look, you know, my it's all relative,
- 24:08right? Like I I feel like I went through a lot,
- 24:10but compared to the what people go through,
- 24:12I haven't really gone through that much.
- 24:13You know, it's it's tough starting a business,
- 24:15but you know, money comes and goes,
- 24:17you'll figure it out eventually and there's always looking for a job and
- 24:21Yeah, you'll probably be all right,
- 24:22especially someone like me, where I have an MBA,
- 24:25so I could probably get a job somewhere and with pretty decent pay.
- 24:28So yeah, I mean it's a wonderful place to be right now,
- 24:32but slowing down really was like kind of the core thing and just making sure that
- 24:36I'm not running into different directions.
- 24:38You know, focus, focus, focus.
- 24:40I kind of talked to you briefly about systems.
- 24:43Like I read the book Emith.
- 24:45~ just as I got out of actually my my MBA,
- 24:49I'd graduated and then I got the book.
- 24:51I was like, why did I even get an MBA?
- 24:53I could have just read this book,
- 24:54you know, over and over and over again and really
- 24:55Yeah.
- 24:55set up my systems. And once you get that,
- 24:58like once things finally start clicking.
- 25:01Yeah, it's it it feels really good.
- 25:03But yeah, slowing down is really important.
- 25:05Just ~ putting your ego aside and and really reaching out for help.
- 25:08one thing that I I really like doing now is when I've got younger people coming
- 25:12to me. I I did some some teaching for three years at a trade school.
- 25:16I that's kind of like my outreach and and my giving back.
- 25:19And
- 25:19a lot of times you you hear these young guys like,
- 25:21Hey, I'm gonna go out and get like twenty million dollars of investor capital.
- 25:24Great, but maybe you should slow down a little bit because twenty million dollars
- 25:28doesn't mean you're bringing in twenty million dollars.
- 25:30and very wealthy people know how to keep their money and you're not quite there yet,
- 25:35you know, so slow down and make sure that you don't get the short end
- 25:37of the stick type of thing.
- 26:15And looking back at the whole journey,
- 26:17right? The ups, the downs and kind of like the the ability to slow down
- 26:22and now having the ability to say no and be very specific about what
- 26:25you will and won't do and and sticking to that.
- 26:27what's been the best part of being an entrepreneur for you?
- 26:32Freedom. It it doesn't sound like I had much freedom because I really didn't,
- 26:36but now the freedom is there. You know,
- 26:38my wife is an attorney, she works for a wonderful firm,
- 26:40but she doesn't have the freedom that I have.
- 26:42And that is really important, especially in you know in a dual income household.
- 26:47We've got kids and we're thinking God willing gonna have more kids and
- 26:50I I we need to be able to have that flexibility.
- 26:53Unfortunately, with our parents,
- 26:55we don't have you know a big support system within the house and kids
- 26:58are pretty young. So thank God I have the ability now to do what I need to do.
- 27:02If my wife you know, being an attorney,
- 27:04especially in her line of work,
- 27:05she does real estate law, which is nuts.
- 27:07she has stayed up many a night,
- 27:10you know, 24 hours sometimes literally of just chugging along trying to make sure.
- 27:15that the the client doesn't lose everything that they have.
- 27:17And that's really, I think that's helped our marriage,
- 27:21it's helped our personal lives.
- 27:23~ But you know still to this day it's like you gotta keep trucking,
- 27:27got to keep pushing. You know,
- 27:29every time I bring in a new producer,
- 27:30it's it kind of reminds me of the early days because if I bring in a new producer,
- 27:34now I am at their back in call,
- 27:36essentially 24-7.
- 27:38Because I have to make sure that they're set up in a way where they're
- 27:41not going towards failure, they're going towards success.
- 27:44Right? So I have to give them the time that I need to give them.
- 27:47And but still, you know, that's there's a process to that,
- 27:50thankfully with emith, where I can walk through things with them pretty quickly
- 27:54and say, okay, these are the steps that you need to take.
- 27:56And once you've mastered those steps,
- 27:59you can come back to me if you have any more specific questions.
- 28:49right. And so if people want to learn more about the the insurance services
- 28:54you offer or reach out to you ~ if for for any other reason,
- 28:57what's the best way people can find you online?
- 28:59Sure, yeah, you could go to 613ins.com.
- 29:03That's our website. And if you would like a quote,
- 29:05there's a very simple process on the website.
- 29:08To ~ request a quote, whether it be workers' compensation,
- 29:11commercial auto, general liability,
- 29:12et cetera. We we have pretty much everything that you can think of when
- 29:16it comes to business insurance with the exception of benefits.
- 29:18We do not handle benefits, but we do have some great referrals that
- 29:21we can provide to our clients or even if you're not a client,
- 29:24if you just have any questions,
- 29:25and we're not licensed in every single state,
- 29:27but wherever it is that folks are calling from,
- 29:29I'm happy to take five, ten minutes,
- 29:31you know, if I put you on my calendar and go through what you have and give
- 29:34you some direction if needed.
- 29:36Okay. All right. And if people want to reach out to you for any other reason,
- 29:38~ is it LinkedIn or any anywhere else they can find you?
- 29:42my email, I'm not super active on LinkedIn.
- 29:44I do have don't have enough time to do that,
- 29:46but my email is just Michael at six one threeins.com.
- 29:50Shoot me an email, I'd be happy to you know put some time together to
- 29:53to chat with you.
- 29:54Okay. And we'll link all that in the show notes for everyone.
- 29:56All right. Well, Michael, thank you so much for taking the time to
- 29:59be here and sharing all this incredible wisdom from your journey with our listeners.
- 30:03We greatly appreciate it.
- 30:05Thank you for having me, appreciate it.