Latest / Ctrl-Alt-Speech / Generous to a Default
Transcript
- 0:00Ben Whitelaw: Come on then, Mike, tell me what fun you've had or seen on the internet this week
- 0:05Mike Masnick: Well, here's a fun one.
- 0:06Mike Masnick: the NBA championships, I don't know if you're a basketball fan at all.
- 0:09Mike Masnick: Are you?
- 0:09Mike Masnick: Do you, do
- 0:11Ben Whitelaw: I wish I was a, I wish I was a basketball fan.
- 0:13Ben Whitelaw: I'm not.
- 0:15Mike Masnick: Okay.
- 0:16Ben Whitelaw: Te- teach me.
- 0:17Ben Whitelaw: School me on b- what I need to
- 0:19Mike Masnick: basket, the, finals, the NBA championship finals began last night.
- 0:24Mike Masnick: and the New York Knicks, which are my team from growing up, but who literally the last time they won a championship was the year before I was born, are in the finals, which is a little bit exciting because, when I was a kid they were okay, and they had a few good years, but, uh, it's been 20 something years since they were even remotely good.
- 0:47Mike Masnick: I mean, I guess last year they were all right.
- 0:49Mike Masnick: But they're in the finals, so I'm actually a little excited about it.
- 0:51Mike Masnick: But...
- 0:52Ben Whitelaw: what's happened?
- 0:52Ben Whitelaw: What's the special, the special sauce?
- 0:54Ben Whitelaw: What have they done?
- 0:54Mike Masnick: Uh, they're just getting good players.
- 0:56Mike Masnick: I mean, that's, that's the trick.
- 1:00Ben Whitelaw: That old thing
- 1:02Mike Masnick: but the thing that I found this week online, which is perfect for the NBA championships, is a site called 82 and 0, 82-0.com.
- 1:11Mike Masnick: There are 82 games in a season in the NBA, and the idea is that you sort of spin a wheel, and it presents you a team and an era.
- 1:20Mike Masnick: So some decades, you know, going back to I think the'60s.
- 1:24Mike Masnick: I don't know how far back it goes.
- 1:25Mike Masnick: and you have to pick one player from that team and that era and build out a team, and they have some system that will determine if it can go 82 and 0.
- 1:34Mike Masnick: So the goal is to try and build a team that would win every game.
- 1:38Ben Whitelaw: Nice
- 1:39Mike Masnick: it is difficult, and I have not gotten a team.
- 1:42Mike Masnick: gotten teams that were, you know, good, but I've not gotten a team that is close to 82 and 0, I do not have that much s- free time.
- 1:51Mike Masnick: But I am spending a lot of time trying to build a good all-time basketball team.
- 1:57Ben Whitelaw: That sounds like an incredibly valuable use of anyone's time.
- 2:00Ben Whitelaw: Um, do you need to know about basketball?
- 2:03Ben Whitelaw: Can, can I have a go?
- 2:04Ben Whitelaw: Do you think I could
- 2:05Mike Masnick: could go, you could go.
- 2:06Mike Masnick: You can figure out, I mean, you can figure out the basics pretty quickly.
- 2:09Mike Masnick: I mean, you want a team that scores a lot of points, but you have to be able to match positions.
- 2:13Mike Masnick: So, like, I was playing with it earlier and, you know, certain positions tend to score more points.
- 2:18Mike Masnick: So if you get someone who's kind of good, you put them in.
- 2:20Mike Masnick: But if you fill that spot, you can't fill it again later.
- 2:23Mike Masnick: So Shaquille O'Neal being a very famous basketball player, so I...
- 2:28Mike Masnick: But he's a center, and I just got him, the, you know, the period when he was great, except I'd already filled the center position with a less good player and could not use Shaquille O'Neal.
- 2:38Mike Masnick: It was very disappointing.
- 2:40Ben Whitelaw: uh, I'm into, I'm into fantasy football games, so that will be, that'll be up my street.
- 2:44Mike Masnick: There you go.
- 2:45Mike Masnick: Check it out.
- 2:46Ben Whitelaw: I will.
- 2:46Ben Whitelaw: I mean, am I, I can, can't confess to have been doing anything as quite as kind of analytical as that, but I did find a video that brought me immense joy this week.
- 2:54Ben Whitelaw: obviously now being a father, you get served all kinds of stuff on all kinds of platforms, and the, video that I got kind of sent on Instagram, it's actually, on my kind of for you page, my, my recommended page, was a toddler in a silent disco.
- 3:11Ben Whitelaw: Have you ever seen a toddler in a silent disco?
- 3:15Ben Whitelaw: it's the purest amount of joy you could ever see.
- 3:18Ben Whitelaw: and when I say silent disco, I mean, you know, this is a two-year-old wearing his dad's kind of running headphones and being played some sort of like Disney classics.
- 3:28Ben Whitelaw: the kind of whirling of the arms, the pumping of the body, it's, it's honestly something kind of quite mesmerizing and
- 3:37Mike Masnick: you sent this to me a couple minutes ago, and I will say, this kid is getting down.
- 3:41Mike Masnick: I mean, this kid is, is really feeling the music.
- 3:45Ben Whitelaw: Yeah.
- 3:46Ben Whitelaw: It's flowing through every single sinew of his body, and he's completely kind of immersed in it, and obviously no one can hear, you know, what he's listening to, and he's completely kind of incommunicado with, with his parents.
- 3:58Ben Whitelaw: So yeah, I think we should take that energy into today's podcast,
- 4:01Mike Masnick: Absolutely.
- 4:01Ben Whitelaw: basically.
- 4:03Ben Whitelaw: and, uh, yeah, let's see how it goes.
- 4:13Ben Whitelaw: Hello, and welcome to Control Alt Speech, the podcast where we make sense of the major debates shaping online speech, platform power, content moderation, and the future of the internet.
- 4:22Ben Whitelaw: It's June the 4th, 2026, and this week we're talking about Meta marking its own homework on teen safety, what the Bricks and Minifigs story says about online speech, and for our Patreon subscribers, internet despotification and what to do about it.
- 4:37Ben Whitelaw: have a drink before you say that one.
- 4:38Ben Whitelaw: Uh, Control Alt Speech is the weekly therapy session of Mike Masnick, editor and founder of Techdirt, and me, Ben Whitelaw, founder and editor of Everything in Moderation.
- 4:51Ben Whitelaw: Y- you seem to like that one, Mike, weekly therapy.
- 4:53Ben Whitelaw: Yeah.
- 4:54Mike Masnick: a good one
- 4:55Ben Whitelaw: I think that hits the nail on the head
- 4:57Mike Masnick: A- absolutely.
- 4:59Ben Whitelaw: Yeah, I've, I think there's more, more to say on that.
- 5:01Ben Whitelaw: yeah, before we jump in, big love for our, uh, Patreon subscribers who have been both kind of keeping the lights on and, also you know, supporting us in the early stages of this new experiment we've been running.
- 5:12Ben Whitelaw: we've, been running our Patreon for five or six weeks now, and we have supporters who pay$10 a month to get extended episodes of our dulcet tones and occasionally some analysis as well.
- 5:24Ben Whitelaw: And our founders who, for this weekend only actually, will get the honor of being one of our earliest supporters, plus they get the chance to have a direct line to us and send us stories that we can cover on the podcast.
- 5:36Ben Whitelaw: After this weekend, that founder tier will go slightly up in price and will become something a bit different.
- 5:44Ben Whitelaw: So if you are interested in supporting the podcast, if you've been listening a long time, now's your chance to, to
- 5:50Mike Masnick: chance.
- 5:51Ben Whitelaw: ac- to claim that founder supporter title.
- 5:55Ben Whitelaw: I've heard it gets you into a lot of very exclusive clubs and venues, Mike, if you say that you're a founding Patreon supporter of Control Alt Speech.
- 6:02Ben Whitelaw: I haven't
- 6:02Mike Masnick: need,
- 6:03Ben Whitelaw: that myself
- 6:03Mike Masnick: we need to have a special handshake, which we'll, test out at Trust Con this year.
- 6:08Ben Whitelaw: Yeah.
- 6:09Ben Whitelaw: Yeah, exactly.
- 6:10Ben Whitelaw: I'll, I'll let you do that one first.
- 6:11Ben Whitelaw: Uh, and it goes without saying that if you're an organization or an institution who wants to reach our, very attractive and clever audience, um, by sponsoring an episode or three perhaps, you can go to ctrlaltspeech.com, find out more about our sponsorship offering, which, is one of the best out there, I'd say.
- 6:31Ben Whitelaw: or by reaching out to Mike and I via our, uh, podcast@ctrlaltspeech.com email address.
- 6:38Ben Whitelaw: How's things this week, Mike?
- 6:39Ben Whitelaw: What, what's, what's new in your world from kind of being quite nervous about basketball, it sounds like?
- 6:45Mike Masnick: Well, the Knicks won last night, so I'm happy about that.
- 6:48Ben Whitelaw: Yeah, what was it like before they won though?
- 6:50Ben Whitelaw: Probably
- 6:50Mike Masnick: oh, it was, it was a little nerve-wracking'cause they were, they were down by a lot and they, they came back and, and won.
- 6:56Mike Masnick: Uh, but this is not a basketball podcast, so we're not, we're not gonna, we're not gonna go there.
- 7:01Mike Masnick: But, uh, no, it's been a busy week.
- 7:03Mike Masnick: we'll talk about it later, but I, published a big piece this week, which has been making the rounds and getting plenty of attention, and I'm, I'm glad that that's out'cause I put a lot of time into that.
- 7:12Mike Masnick: and so that was big, and then there's a whole bunch of other stories going on, some of which we'll be talking about.
- 7:17Mike Masnick: And so it has been-- I mean, it's always a busy week, but this one feels particularly crazy.
- 7:22Mike Masnick: So how about you?
- 7:24Ben Whitelaw: Yeah, yeah, it's been good.
- 7:25Ben Whitelaw: I, been kind of running around, went to a couple of events here in London, which really interesting to speak to folks who are, you know, deeply in the weeds on this stuff.
- 7:33Ben Whitelaw: and I think, yeah, you're, you're gonna talk us through some pretty high-profile dramas, storylines that have been, taking place this week that have a speech element, which is always fun.
- 7:42Ben Whitelaw: I like it when those, our quite kind of quirky, nebulous world of online speech and internet regulation breaks out a little bit and reaches new audiences as, as we'll discuss.
- 7:51Ben Whitelaw: we should get straight into it'cause we've got lots to discuss and, we're gonna start, Mike, by talking a bit about product defaults, and that is not a reason for our listeners to switch off.
- 8:05Mike Masnick: audience gets it.
- 8:06Mike Masnick: I don't think you have to give that sort of, you know, caveat.
- 8:10Ben Whitelaw: No.
- 8:10Ben Whitelaw: Maybe not.
- 8:11Ben Whitelaw: Maybe not.
- 8:11Ben Whitelaw: But I mean, I, I'm very fascinated by product defaults.
- 8:13Ben Whitelaw: I think they are, you know, everyone thinks about, uh, internet speech and safety as about content moderation, about, as about policy, and product defaults are, you know, obviously one of the kind of blanket ways, one of the, kind of most impactful ways that you can change the way that a platform works and the way people be- behave on, platforms.
- 8:33Ben Whitelaw: And I'm gonna talk a bit about Meta.
- 8:35Ben Whitelaw: Do you remember last year when, Meta announced some changes to how they were doing teen defaults?
- 8:39Ben Whitelaw: we talked a bit about it on
- 8:40Mike Masnick: Yes, we did
- 8:42Ben Whitelaw: and this was a fairly big story at the time.
- 8:45Ben Whitelaw: they essentially rolled out, plans to, have a new teen experience that meant that content was more suitable for, teen users, users between kind of 13 and 18.
- 8:56Ben Whitelaw: And they were, piloting this in the UK and, the US, Australia, and Canada.
- 9:00Ben Whitelaw: this was a time when there was loads going on about teen safety.
- 9:03Ben Whitelaw: you had the Australia social media ban had been announced but not kind of enacted.
- 9:08Ben Whitelaw: That was gonna happen in, December, a few months later.
- 9:10Ben Whitelaw: The Online Safety Act was being enforced, and there was a big focus on, harming of children.
- 9:16Ben Whitelaw: You also had, our good friend Jonathan Haidt doing many, many interviews in the media about his book,"Anxious Generation." And so there was this kind of cacophony of, noise and pressure around child safety and particularly kind of Instagram's role in that, which has been long documented.
- 9:30Ben Whitelaw: well, this week Meta announced a plan to roll out that teen default to a larger audience, a more global audience, but also, onto its other platforms, onto Messenger and to the main Facebook experience.
- 9:43Ben Whitelaw: So it's not something that's got loads of attention, but it's gonna impact a significant number of users' experience on those three platforms, which we know are, are very widely used.
- 9:53Ben Whitelaw: I wanted to ask, Mike, did you come across this teen default?
- 9:57Ben Whitelaw: Did your kids kind of come to you and say,"Hey, I've, my, my experience on these platforms has changed"?
- 10:02Ben Whitelaw: I've
- 10:02Mike Masnick: No, I, I had not.
- 10:03Mike Masnick: I had, had not actually realized until a little bit afterwards that, this rollout had happened.
- 10:09Mike Masnick: I will note my, kids don't really use social media that much.
- 10:12Mike Masnick: They're not as, you know, beyond YouTube.
- 10:15Mike Masnick: YouTube is the experience that they, they enjoy.
- 10:18Mike Masnick: But, they're not big Instagram...
- 10:20Mike Masnick: They're certainly not Facebook users.
- 10:22Mike Masnick: Nobody is.
- 10:22Ben Whitelaw: yeah.
- 10:24Mike Masnick: But,
- 10:24Ben Whitelaw: that ship has sailed.
- 10:25Mike Masnick: yeah, yeah.
- 10:26Mike Masnick: But they're not real Instagram users, so we didn't hear anything about it, in terms of that, that aspect
- 10:31Ben Whitelaw: Fine.
- 10:32Ben Whitelaw: I was really interested in the kind of this announcement and the justification for rolling out this new experience to so many users globally.
- 10:38Ben Whitelaw: And I'm gonna talk a bit about the stress test that basically Meta ran.
- 10:43Ben Whitelaw: says it did a study, but as we'll talk about, it's not a particularly, academic one or very robust.
- 10:49Ben Whitelaw: And then I wanna talk about what I think it, kinda says about the nature of Meta and how it thinks about teen safety at the moment.
- 10:55Ben Whitelaw: So just to give you the background, Meta ran, it calls a study, with a company called Alice.
- 11:01Ben Whitelaw: Alice is a, a well-known trust and safety vendor technology company.
- 11:05Ben Whitelaw: It used to be called Active Fence.
- 11:07Ben Whitelaw: My sense, I don't know for sure, but I think they have a long-standing relationship with Meta.
- 11:12Ben Whitelaw: They have been a, vendor of Meta's, trust and safety team for a while, is my guess.
- 11:16Ben Whitelaw: they've worked with a lot of big platforms.
- 11:18Ben Whitelaw: And anyway, Meta worked with them on this study, to validate the teen default experience and whether it actually did the job of reducing harmful content in those teen accounts' feeds, but also in search and in reels and all those other different interfaces that you have on, on Instagram,'cause it's not just the feed.
- 11:36Ben Whitelaw: The way they did that was by creating 36 different accounts as 14-year-olds.
- 11:42Ben Whitelaw: Okay?
- 11:42Ben Whitelaw: So they created 12, with the kinda new teen default experience.
- 11:47Ben Whitelaw: they created 12 with Meta's limited content experience, which is something that it rolled out as well, which allowed parents to basically take a kinda stricter view of content that the teens saw on Instagram.
- 11:58Ben Whitelaw: And then it also created 12 accounts on what it calls a competing platform, which I'm assuming is TikTok.
- 12:05Ben Whitelaw: It's not, it's not mentioned, but my guess is that
- 12:08Mike Masnick: I, yeah, I, I was scouring the details to try and find any hint of who it would be, but the list is very short of who you could consider it to be, and, TikTok is the obvious one.
- 12:20Mike Masnick: So it's almost certainly TikTok, yeah.
- 12:22Mike Masnick: and I would, I would actually argue if it's not TikTok, then it's misleading.
- 12:28Ben Whitelaw: Yeah
- 12:28Mike Masnick: because in terms of similar experiences, there's really only TikTok, and anyone else, the context would be very different
- 12:35Ben Whitelaw: Agreed.
- 12:36Ben Whitelaw: Agreed.
- 12:36Ben Whitelaw: and so, so they created these accounts, and I think what they're trying to show is that this new teen default is both safer and more robust for teens than this unnamed competitor.
- 12:46Ben Whitelaw: So the fact that they don't name it is certainly kind of undercuts the reason for doing the research, I think.
- 12:51Ben Whitelaw: But nonetheless, they, they prime these accounts, by which they mean that they, try to get them to behave in different ways.
- 12:58Ben Whitelaw: So they, they follow certain accounts and they, get the accounts to, be either a kind of normal 14-year-old who likes sports or likes books or likes food, or they get the accounts to, they prime them to kind of seek out content that is less suitable for teenagers.
- 13:15Ben Whitelaw: And they, specify those different categories, suicide and self-harming, substance abuse, risky behaviors, sexually suggestive content.
- 13:23Ben Whitelaw: And so you have these kind of cohorts of different accounts that are essentially designed to act in different ways.
- 13:29Ben Whitelaw: And the study is then on the basis of that priming to see what content comes through on the feeds and in the search results.
- 13:38Ben Whitelaw: It's essentially kind of trying to audit the, algorithmic recommendations, of these new accounts, this new account status.
- 13:45Ben Whitelaw: And they view almost 17,000 pieces of content, Mike, and they categorize that content.
- 13:50Ben Whitelaw: They label it as either potentially mature or benign.
- 13:54Ben Whitelaw: And unsurprisingly, I don't think anybody will be that shocked to hear that the kind of key finding is that the prevalence of mature content of this new teen default kind of account is much less than the competitor.
- 14:09Ben Whitelaw: basically, the change has worked in terms of reducing the likelihood that a teen will come across, more adult content, and that's even more so if the account has been put into a limited content mode, i.e., a parent has kind of said you're gonna have a more restricted experience than the default.
- 14:29Ben Whitelaw: and the numbers, you know, are impressive, 68%, 96%.
- 14:33Ben Whitelaw: And that's the basis on which they basically rolled this new teen default out globally.
- 14:37Ben Whitelaw: So that, you know, you could say, Mike, th- this is, piece of work done fairly well, a company getting an external party to audit an experience before rolling it out.
- 14:48Ben Whitelaw: there's a, school of thought that says that this is Meta doing something right.
- 14:52Ben Whitelaw: Before I kind of give you my maybe more cynical take, what, what did, what is your sense on the numbers and the kind of methodology side of things?
- 15:00Mike Masnick: I mean, I, I do think it's interesting, right?
- 15:02Mike Masnick: I mean, I think, you know, one of the things that, uh, I imagine most listeners to this podcast recognize is that is not that companies don't take child safety seriously at all, that There are certainly people within these companies, there may be questions about priorities and resource allocation and all that kind of stuff, but there are people within all these companies who do look seriously at how do we, limit the potential for any harm related to children or, or for any users.
- 15:27Mike Masnick: That is the entire purpose of a trust and safety role.
- 15:31Mike Masnick: And so difficulty is in, know, some of those other questions around resource allocation and, pri-prioritization and how do these things impact other aspects, and also in the fact that it is a very complex topic area where decisions are not clear-cut and, doing one thing helps in some ways and harms another, and as we always say, includes trade-offs, right?
- 15:55Mike Masnick: So each one of these decisions includes trade-offs.
- 15:58Mike Masnick: But it's, it is interesting to me to see how the different companies think about these things and how they approach them.
- 16:04Mike Masnick: And so I found this interesting to just as a thought process and as a, a mental experiment to, like, how would you actually measure these things.
- 16:12Mike Masnick: It's interesting to see the methodology that Alice came up with and how they implemented it and tried it out.
- 16:18Mike Masnick: I am not convinced that it is the most effective or that it is, particularly telling in terms of what impact it will actually have on safety versus what safety story they can tell to regulators and to the media, which I think is sort of, kind of the overriding part of it.
- 16:38Mike Masnick: but there are interesting things in here, and I'm not s- trying to dismiss the entire study entirely.
- 16:42Mike Masnick: it's interesting to see how they went about it and the different choices that they made, but they are choices, and you would get different results if you made different choices within that process.
- 16:51Ben Whitelaw: Yeah, agreed.
- 16:52Ben Whitelaw: And, you know, there's, I guess, a world in which the report isn't published for us to read.
- 16:57Mike Masnick: Yep.
- 16:57Ben Whitelaw: maybe, the partner, in this case Alice, that they worked with isn't named, and it becomes even more of a, black box decision, w- which would not be a great thing.
- 17:06Ben Whitelaw: but yeah, I agree with you that there's those headline numbers of the, the kind of reduction in prevalence of, content in Instagram that might affect teen users is what, was kind of announced.
- 17:18Ben Whitelaw: It's what they're gonna go to the press and, and try to kind of, share as a story.
- 17:21Ben Whitelaw: It's what they're going to talk to regulators about.
- 17:23Ben Whitelaw: we did this piece of work in October last year.
- 17:25Ben Whitelaw: It's had this material impact, this third party says so.
- 17:29Ben Whitelaw: there's a couple of parts that I struggle with a little bit.
- 17:31Ben Whitelaw: One really interesting aspect, which I, I'm sure you will have thoughts on, is the movie ratings element of this study.
- 17:39Ben Whitelaw: So as well as kind of comparing, the prevalence of mature content on Instagram to this unnamed platform, it also does so to films.
- 17:49Ben Whitelaw: It, it, it kind of draws that distinction between content on social media and content in films, and it does that by scraping a lot of data and comments from IMDb.
- 17:59Ben Whitelaw: I won't go into the exact details, but it's an attempt essentially to s- say that social media content isn't really as bad or, or it's actually n- no worse than content that people are letting their children see of 13-plus films.
- 18:14Ben Whitelaw: this is something that goes back to the announcement back in October, where there was this feeling that talking about social media content in the way that we talk about films gives people a framing that they understand.
- 18:24Ben Whitelaw: Parents know that when they see a film that's 13-plus or 15 or 18 or where- whatever it is in the US, I forget, they're kind of clear on, the decisions that they're making as to whether they allow their child to watch this content.
- 18:36Ben Whitelaw: Maybe social media could do something similar and alleviate some of the pressures the platforms are, are facing.
- 18:41Ben Whitelaw: the Alice report goes back to that idea in a fairly unconvincing way, by scraping lots of data from IMDb and trying to, to kinda make that distinction again.
- 18:50Ben Whitelaw: What did you make of that?
- 18:51Ben Whitelaw: Did, how did you, how did that feel to you?
- 18:54Mike Masnick: I mean, there are a couple things.
- 18:54Mike Masnick: So one, if you remember when, when they first announced this plan, they actually used the framing of the movie rating system and called it PG-13, which is what the US rating is for, recommended that you be at least 13 to see the content.
- 19:08Mike Masnick: And the, Motion Picture Association, the MPA, got very upset about this, and there was a lot of back and forth, and eventually there was a settlement of some kind that, Meta would not use that framing of PG-13.
- 19:21Mike Masnick: And in fact, in their release on this announcement, even though they, they just talk about 13 plus, not PG-13, there is this note at the bottom that, uh, there's a lot of differences between social media and movies, and we didn't work with the MPA when updating our content settings.
- 19:37Mike Masnick: And basically like, you know, we've made it clear, like we are not associated with it, which is kind of funny.
- 19:42Mike Masnick: But I, you know, I think as we pointed out, at the time when that first came out and they used this sort of PG-13 rating, it's like that is a very different context.
- 19:50Mike Masnick: and I don't think it applies, and I think, you know, sort of going back to it here, other than to try and associate to make that connection in the minds of parents or, or media or regulators that, okay, we let teenagers see some content that is a little bit more mature because we have these movie rating systems.
- 20:10Mike Masnick: You know, other than that, it just feels really irrelevant.
- 20:13Mike Masnick: Like it's, it's such a different context and it's such different types of content that, the only purpose in sort of going back to the movie example is just to like prime people to believe like, well, we recognize that there's different kinds of content that teenagers can be able to see, even if younger people we don't think is appropriate for them.
- 20:32Mike Masnick: But other than that, like it just feels different, and it just doesn't feel like a useful comparison beyond the, the simple priming aspect of it.
- 20:41Ben Whitelaw: Yeah.
- 20:41Ben Whitelaw: Whether the Motion Picture Association keen for it or not, I don't think it works as you say, but the fact that they, they squashed it pretty quickly, I think made that, decision for them.
- 20:52Ben Whitelaw: So, so there is that element which feels odd, and I would, recommend listeners going and if they have time, digging into the methodology there.
- 20:58Ben Whitelaw: There's a lot of interesting kind of nuance.
- 21:00Ben Whitelaw: The other part was, what happens after, Alice came up with the data and, and basically figured out that there were some opportunities for Meta to improve.
- 21:09Ben Whitelaw: they highlighted essentially two areas that, Meta should address, and one of those was that there was a, a bunch of 18 plus accounts that these teen default accounts could access still.
- 21:22Ben Whitelaw: no one really understands how.
- 21:24Ben Whitelaw: Apparently it was due to a kind of model error, it was described as.
- 21:27Ben Whitelaw: And so, you know, if you're 14, you can see accounts that are 18 plus, that's obviously not good.
- 21:33Ben Whitelaw: And so Meta very quickly closed that loophole.
- 21:36Ben Whitelaw: There's also a kind of, they identified a policy gap around what's called car surfing.
- 21:41Ben Whitelaw: I never knew you could surf a car, Mike, but apparently it's, it's a big thing
- 21:45Mike Masnick: thing.
- 21:45Mike Masnick: It is a thing.
- 21:46Mike Masnick: I, I was aware of it.
- 21:49Ben Whitelaw: Are you a, you a regular car surfer?
- 21:51Mike Masnick: I, I am not.
- 21:52Mike Masnick: and I would recommend to our listeners that you do not engage in couchsurfing.
- 21:56Mike Masnick: It is a very stupid and very dangerous practice.
- 21:58Ben Whitelaw: Don't say you heard it, about it here.
- 22:00Ben Whitelaw: but, but, you know, h- having seen obviously a bunch of content being recommended to these 14-year-old accounts, Alice was able to say,"You should, you should create a policy that doesn't allow these users to see this content," and Meta quickly closed that loophole.
- 22:15Ben Whitelaw: Now, that's, again, a positive reaction from a platform in response to new information and data, and you could see it as such.
- 22:22Ben Whitelaw: However, if I was, for example, the oversight board, Mike, the, you know, Supreme Court-style, content moderation group of experts who frequently engage with Meta and who, provide recommendations on the platform, I would be pretty annoyed about the fact that Meta have made some changes in relation to their own data, but not to stuff that the oversight board have, brought to them.
- 22:45Ben Whitelaw: Similarly with other, third-party organizations like the out-of-court dispute settlement bodies, which are, part of the regulation in Europe.
- 22:55Ben Whitelaw: They're frequently saying,"Meta is not engaging with us as much as we'd like on, some of these key topics." and here we have, Meta making some very swift changes to data that they've commissioned for themselves.
- 23:08Ben Whitelaw: So I think there's a slight double standard here, Mike, when it comes to changes that Meta is making, in relation to data that they have commissioned or that, you know, these very close party vendors have brought to them, and less so with these bodies like the oversight board who are trying to make changes on the platform but struggling to, get the engagement they'd like.
- 23:26Mike Masnick: Yeah, I mean, I, I think th-this is the interesting thing, right?
- 23:29Mike Masnick: So you have the oversight board in particular, which is staffed by a bunch of human rights experts and people who have thought deeply about these things and have sort of deep philosophical, careful takes on, you know, how do we balance different interests of different people.
- 23:42Mike Masnick: That is a very different situation than Meta going out, hiring a company and saying, basically, Do this, particular safety audit to effectively say that what we're doing is, is working." and this sort of gets at one of the things in looking at this overall report that gets, to a, deeper issue where you can say,"Okay, we reduced, access to this content by X percentage or whatever." There's no indication of did that stop any actual harm?
- 24:10Mike Masnick: th-because there's a question of seeing this content, accessing this content, and the actual impact on harm, and also, like, if you're blocking this content, are you also blocking other content, right?
- 24:19Mike Masnick: I mean, the trade-off situation comes up all the time where we're talking about, the example often is with suicide-related content.
- 24:27Mike Masnick: if somebody's looking for resources, are you giving them help, or are you just cutting them off entirely, which could make situations worse?
- 24:34Mike Masnick: We have none of that sort of thoughtful analysis.
- 24:37Mike Masnick: That's the kind of thing where, outside experts could look at these things and, explore the trade-offs.
- 24:42Mike Masnick: This report doesn't do that.
- 24:43Mike Masnick: It just comes up with a,"We reduced access to this amount of content," without then any further analysis in terms of what is the actual impact of that.
- 24:52Mike Masnick: And so in that sense, when you look at it that way, you say, this report Even though there may be some impact on safety, we don't know that from this report.
- 25:00Mike Masnick: We know it reduced access to this content.
- 25:03Mike Masnick: Does that actually increase safety?
- 25:04Mike Masnick: We don't know.
- 25:06Mike Masnick: and that would be a more interesting look, and that's something where an outside body that has other types of expertise, I think would be more interesting.
- 25:14Mike Masnick: And that's why this feels like even though there, there are some interesting things here, and it could lead to a safer platform, we don't know that from this data and this report, and that's why it feels more like a PR exercise than a real safety exercise.
- 25:28Ben Whitelaw: Yeah.
- 25:29Ben Whitelaw: Agreed.
- 25:29Ben Whitelaw: And it's not even comparison to a pre-October 2025 benchmark, there's no,"We did this back in October before we launched teen defaults, and this is what it looks like now." It's comparing kind of apples with oranges in a way.
- 25:45Ben Whitelaw: It's, It's looking at the kind of prevalence of a completely different platform
- 25:49Mike Masnick: With completely different standards and again, because I don't even name the platform, again, we're sort of assuming that it's TikTok.
- 25:54Mike Masnick: But, if you wanted to goose the numbers, like pick X as the competitor platform, right?
- 26:00Mike Masnick: Like you could pick a platform to make the Meta numbers look better if you wanted to.
- 26:04Mike Masnick: And I'm not saying that they necessarily did that, but there's a limited number of platforms, and you can make choices that would impact these numbers greatly
- 26:11Ben Whitelaw: Yeah, agree.
- 26:13Ben Whitelaw: so yeah, so that, that was my big interesting story this week.
- 26:16Ben Whitelaw: I think, you know, product defaults not always interesting, not always sexy, but I think in this case, the data we have about it made it a little bit more interesting, I, think, than
- 26:24Mike Masnick: I, do think it will be worth watching, right?
- 26:26Mike Masnick: If they're rolling this out more broadly, let's find out what the actual impact is, and there should be more data going forward, and hopefully it means that also outside researchers, academic researchers at universities and elsewhere can now do some comparative, research themselves on the data that is available to people outside.
- 26:43Mike Masnick: It's a little bit more difficult obviously if you're outside.
- 26:46Mike Masnick: But we do have a sort of before and after, and maybe we'll see some other evidence show up somewhere else as well.
- 26:52Ben Whitelaw: Yeah, for sure.
- 26:53Ben Whitelaw: so we're, gonna, as with our new format, Mike, talk about, our second big story in the Patreon episode, which was, it's coming up.
- 27:01Ben Whitelaw: Before we do so, we wanted to run through a couple of eye-catching stories that we, both spotted that we found interesting.
- 27:07Ben Whitelaw: And, uh, talking of Meta, uh, you wanted you wanted to bring about, uh, a story that doesn't necessarily reflect that well on its use
- 27:14Mike Masnick: Yeah.
- 27:15Mike Masnick: Uh, so this, this story made the rounds this week.
- 27:18Mike Masnick: you know, it was sort of noticed over the weekend that a couple of high-profile Instagram accounts were hacked, including the Obama White House account, and the chief master sergeant of the US Space Force,'cause now we have a Space Force, Ben.
- 27:32Mike Masnick: and
- 27:33Ben Whitelaw: About ti- about time, I'd say.
- 27:34Mike Masnick: about time, yeah.
- 27:35Mike Masnick: and y- y- what came out was that effectively, Meta has been relying more and more on AI tools for a variety of things, and one of those is for customer support, and that's not unique.
- 27:46Mike Masnick: Lots of companies are experimenting with these things.
- 27:49Mike Masnick: But, you know, apparently they've given that, AI-powered customer service, tremendous power, and some people figured out, and it was apparently making the rounds in various hacker circles on Telegram, that you could trick the AI customer support at Meta in ways that would effectively allow you to take over an account.
- 28:09Mike Masnick: The full methods, reporters are being pretty good about hiding it.
- 28:13Mike Masnick: I've read a few different articles on it.
- 28:15Mike Masnick: The one I really liked is the KrebsOnSecurity, because I think he's always very thorough and, and thoughtful in, in his writeup on things.
- 28:22Mike Masnick: But effectively, what you do is you use a VPN to show up at an IP address that is in a similar location as that account would normally be, because apparently there is some geographical check.
- 28:35Mike Masnick: and you convince the AI through a f- a prompt injection that you need to change the email address that is associated with the account, and then you change it to one that you control, and then you can reset the password because you have the email address, and you can, take over the account that way.
- 28:53Mike Masnick: That is really bad.
- 28:56Mike Masnick: There's no two ways about it.
- 28:57Mike Masnick: and there's lots of talk about how with AI systems the big risk is prompt injection, which is, it's sort of the modern version of what used to be called social engineering, except instead of tricking a human being into doing what you want, you're tricking an AI, and there are tricks that, work.
- 29:13Mike Masnick: these are systems that are not determinative, and you can figure out ways to, effectively jailbreak their controls and get around them, and in this case, it feels like this one should be a f- fairly obvious one to make sure it's locked down, and Meta failed to do so.
- 29:29Mike Masnick: But it, you know, this certainly raises on the trust and safety angle, as people are rolling out more and more of these AI tools to do different things, figuring out how to really thoroughly lock them down and have guardrails against this stuff, you know, especially against prompt injection, within a customer service arena, becomes a bigger and bigger deal.
- 29:50Ben Whitelaw: And it's not as if those accounts are easy to get back.
- 29:53Ben Whitelaw: You know, if in, non-AI, hacking situations if you just lose your account or, you know, there's a, an old-fashioned hacker who's, who's managed to, use social engineering to get access to your account, it's really tough actually to, get your account back.
- 30:06Ben Whitelaw: It's happened to me once, and we talked about it before, Meta doesn't have a very good kind of customer support service So if it's gonna happen at a scale that we've never seen before,
- 30:16Mike Masnick: And in theory, right, I mean, that's, why the, the use of AI as customer service itself is interesting because, you know, the technology industry has never been particularly good at customer service.
- 30:26Mike Masnick: I used to joke about how Google's customer service was just like a giant white monolith.
- 30:31Mike Masnick: Like, there was no way to reach anybody there ever, if you had a problem.
- 30:35Mike Masnick: They've-- I think they've gotten much better about that over the years, but same thing, customer service has never been a focus of the, big internet companies certainly.
- 30:43Mike Masnick: And so there is a world in which you look at this and you say,"Oh, well, this is interesting," because they can effectively staff up their customer service so that customer service can actually be more responsive because the AI can take on the work that they didn't have human staffing to do before.
- 30:57Mike Masnick: But it has to work, and it has to be secure, and if you can do something that feels as obviously bad as this, it suggests that they haven't really thought through the guardrails of how the AI within the customer service realm should be working.
- 31:12Ben Whitelaw: Yeah, I agree.
- 31:13Ben Whitelaw: a little bit worrying, but yeah.
- 31:15Ben Whitelaw: part of the course right now.
- 31:17Ben Whitelaw: Everyone can have their accounts taken over at any given time.
- 31:20Ben Whitelaw: keep an eye out, everyone.
- 31:21Ben Whitelaw: I was gonna talk a bit about an FT story, Mike, but w- I wanna, I wanna jump to, probably the, big, narrative on the internet this week, I'd say.
- 31:29Ben Whitelaw: I'll include the FT story in, in the show notes.
- 31:31Ben Whitelaw: It's a kind of interesting story that builds on, on what you've been talking about, about AI.
- 31:34Ben Whitelaw: But we wanna spend a few minutes about this Lego dispute.
- 31:39Ben Whitelaw: I'll be honest, when you brought this to me, earlier today and said,"This is what I wanna talk about," I was like,"What the hell is bricks and minifigs?" I'd completely not paid attention to this whatsoever, and your-- luckily, your very long article on Techdirt helped give me some background.
- 31:55Ben Whitelaw: But break it down for us and talk a bit about the kind of online speech aspect.
- 31:59Mike Masnick: again, let's be clear.
- 32:00Mike Masnick: this is one of our shorter stories.
- 32:01Mike Masnick: To accurately explain all of the details here would take more than I think we've ever recorded.
- 32:09Mike Masnick: So much of the discussion is also happening in really long YouTube videos, and competing videos and different viewpoints.
- 32:16Mike Masnick: There is a huge mess here, most of which we are not going to talk about.
- 32:19Mike Masnick: So I'm going to skip over and, get past a whole bunch of things.
- 32:23Mike Masnick: There is an underlying dispute which went completely mega viral all across the internet.
- 32:29Mike Masnick: My kids are reach-- they're talking to me about it, which is like, to give you a sense of, like, how far this has spread, of a guy in Oregon who had-- his father actually had collected over a period of decades, a very large and fairly valuable collection of Star Wars Lego kits.
- 32:48Mike Masnick: and they decided to sell it off to help for the grandkids' college, and they went to a store called Bricks Minifigs, which is a franchise operation.
- 32:56Mike Masnick: There's a whole bunch of them where you can buy and sell different Lego pieces.
- 33:00Mike Masnick: I had not been aware of its existence prior to a couple weeks ago, but they have about 300 stores, around the US mainly.
- 33:07Ben Whitelaw: I'm glad it's not just me
- 33:09Mike Masnick: I'm not as big into the Lego world, I guess.
- 33:11Mike Masnick: But anyways, it's, it's a, a You know, there are series of stores and you can buy and sell your Legos, but this was a, a deal, it was a consignment deal, which is, you know, technically he still owns it, they're selling it on his behalf, and they had advertised it, and there was a whole big thing.
- 33:23Mike Masnick: There was a, big issue where the franchise owners who had signed this consignment deal wanted to get out of their store and wanted to either sell it or shut it down or whatever, and skipping over a whole bunch of, partially important details, the Bricks and Minifigs corporate showed up, took over the store with almost no notice.
- 33:44Mike Masnick: Literally showed up, kicked the people out of the store, demanded the keys, and said,"We're taking over." and caught on video, the owner says,"Well, I have this big consignment with all these Legos, and I owe this guy money.
- 33:58Mike Masnick: It's not ours.
- 33:59Mike Masnick: It's not our inventory." And they said, you know, like,"It's okay.
- 34:02Mike Masnick: We're-- We'll accept it, and we'll take on that liability," and then basically said,"No, these bricks are ours." There's a whole bunch more that has happened, and there were threats of lawsuits and this and that but basically, the, the company was trying to get away with taking the, the remaining Legos.
- 34:17Mike Masnick: Then enter another Ben, not you, but a a, a Ben named Ben Schneider, who has a YouTube account called Reckless Ben, who does these sort of crazy stunt things.
- 34:29Mike Masnick: in my mind, they're a little bit cringey, but he goes to extreme lengths to expose things, and I think his heart is in the right place.
- 34:37Mike Masnick: Uh, his brain may not be.
- 34:41Mike Masnick: And so he found out, yeah, he found out about this story, and he was just like,"I'm gonna get back these Legos," and then went to extraordinary lengths.
- 34:49Mike Masnick: I mean, th-this is where, you know, he I-I'm not gonna get into any of the details of this at all, but at one point, he registers a fake religion, sets up a lottery system, sets up multiple other companies, sets up a franchising system for his other companies, prints fake signs.
- 35:07Mike Masnick: he's based in LA, I think, or Southern California somewhere.
- 35:10Mike Masnick: He goes up to Oregon multiple times.
- 35:11Mike Masnick: He goes to Utah multiple times.
- 35:14Mike Masnick: He confronts people.
- 35:15Mike Masnick: He, sets up fake contracts.
- 35:18Mike Masnick: there are layers upon layers upon layers, all of which is too much to get into.
- 35:24Mike Masnick: So it went viral about a week ago because of his videos and it also turns out he gets arrested multiple times, he gets backed off by police, all these things.
- 35:34Mike Masnick: There are now state lawsuits in Utah mainly that have been filed.
- 35:38Mike Masnick: There've been a whole bunch of small claims lawsuits that have been filed.
- 35:40Mike Masnick: But let's get to the, the online speech component of this
- 35:44Ben Whitelaw: Okay.
- 35:45Ben Whitelaw: I'm, I'm ready for it.
- 35:45Ben Whitelaw: I'm, I'm excited
- 35:47Mike Masnick: which is...
- 35:48Mike Masnick: Well, first of all, the aspect that, something bad definitely happened here, and the guy who was the victim, the, the original owner of the Lego sets, had really no recourse, and that comes out very clearly.
- 35:59Mike Masnick: He sort of went to lawyers, and they basically said,"It would be more expensive for us to help you than y- we would get back from the company." and so the only remedy was this online speech aspect, that someone as crazy as Reckless Ben would go do reckless things, and draw attention to it.
- 36:17Mike Masnick: And that is fascinating because it's, it's a different thing that, you know, the way the world works today.
- 36:22Mike Masnick: The ability of a random, wacky, sort of cringey YouTuber to draw attention to something is fascinating, and to actually make change in the world, I think is, is really fascinating.
- 36:33Ben Whitelaw: Yeah, we're not past that point, are we?
- 36:34Ben Whitelaw: Like, I thought that was something that was kind of prevalent 15 years ago maybe on the internet, but we-- And I thought maybe it wasn't, didn't exist anymore, but, but no.
- 36:41Ben Whitelaw: But Breakfast Ben has shown us it's
- 36:43Mike Masnick: it is totally possible and, and as I was mentioning to you before, like now this has just become a, competing series of YouTube videos and my YouTube algorithm is now completely overtaken with videos about this, this account.
- 36:55Mike Masnick: Then the final point is that because the different lawsuits have been filed, there's a big one in Utah which was filed by the Bricks and Minifigs Corporate against Ben and co-conspirators.
- 37:06Mike Masnick: It's a, a RICO conspiracy case among other things.
- 37:10Mike Masnick: and they were able to get a temporary restraining order which is way too broad and clearly violates the First Amendment and it orders a bunch of things that are potentially legitimate.
- 37:20Mike Masnick: Ben has to stay away from some of the people involved.
- 37:22Mike Masnick: He can't trespass on their properties, so all of these kinds of things.
- 37:26Mike Masnick: But it also requires him to take down all of his videos and to shut down his Patreon account.
- 37:31Mike Masnick: And so the lawyers, which is a big time law firm, Dentons, for the Bricks and Minifigs Corporate, they sent these temporary restraining orders to, I believe, YouTube and to Patreon.
- 37:43Mike Masnick: We don't know...
- 37:44Mike Masnick: The videos are still up, so clearly YouTube didn't take them down.
- 37:47Mike Masnick: But Patreon, Patreon CEO Jack Conte put out a video.
- 37:51Mike Masnick: It's a 50-second video, and it's so good that I'm gonna just, we're gonna play it right now
- 37:57CLIP: Jack Conte: Dear creator community, my name is Jack Conte, and I'm the CEO and co-founder of Patreon.
- 38:02CLIP: Jack Conte: On May 29th, Patreon received an official takedown request filed by Bricks and Minifigs for media and accounts related to Reckless Ben and an ongoing dispute regarding a local Lego consignment issue.
- 38:14CLIP: Jack Conte: This is the verified complaint with exhibits.
- 38:17CLIP: Jack Conte: This is the request for immediate content removal pursuant to temporary restraining order, and this is the motion for the temporary restraining order and preliminary injunction.
- 38:26CLIP: Jack Conte: So after an extensive review and investigation by Patreon's trust and safety team, we have in fact unfortunately determined that Bricks and Minifigs can stuff it.
- 38:37CLIP: Jack Conte: We're keeping Ben's page up, and if Bricks and Minifigs doesn't like that, they can sue us.
- 38:42CLIP: Jack Conte: Patreon out.
- 38:44Mike Masnick: so if you heard that video, that is Jack Conte, CEO of Patreon, basically saying,"Yes, we received this," and as you heard, telling Pricks and Minifigs to stuff it
- 38:54Ben Whitelaw: yeah.
- 38:55Ben Whitelaw: Go, go suck it.
- 38:56Mike Masnick: Yeah.
- 38:56Mike Masnick: I mean, it is fascinating to, one, sort of join in in the, sort of viral video aspect of this, but, like, there is a real legal thing to this, which is he's right.
- 39:06Mike Masnick: if they want Patreon to be required to take down a temporary restraining order, he's not a party to the lawsuit.
- 39:11Mike Masnick: So the only way he gets to be a party to the lawsuit is if they sue, and he tells them, like,"Yeah, you, if you wanna sue us, go ahead and sue us." and so this is why things like Section 230 exist, to say, you know, the, you're protected.
- 39:24Mike Masnick: You can't be forced to remove content unless, you're a party to the lawsuit and then other things have to happen.
- 39:29Mike Masnick: The First Amendment protects the speech, and you can't do this sort of prior restraint of saying, like,"You are required to take this down." And so despite all the other crazy things involved, at the heart of this, this is an internet speech case.
- 39:42Ben Whitelaw: Yeah.
- 39:43Ben Whitelaw: And it's good to see actually a CEO come out, and, I suppose essentially kind of back what is essentially a trust and safety decision, right?
- 39:49Ben Whitelaw: So to kind of publicly and vocally explain, maybe not explain the dec- the decision-making behind it, but at least, pin the kind of colors to the mast as to say,"We're not taking this down.
- 39:59Ben Whitelaw: This is, too broad, this is unnecessary, and we back ourselves to, that we're on the right side here." That doesn't often happen.
- 40:05Ben Whitelaw: You know, CEOs often kind of hide in the shadows when making such decisions.
- 40:09Ben Whitelaw: So, you know, fair play to the CEO of Patreon we, Mike, have come to the kind of end of the regular episode of"Controllable Speech." This episode is, will always be available to listeners on all the major podcast platforms.
- 40:23Ben Whitelaw: we are now going to segue neatly into the extended version of"Controllable Speech," the, the plus version, the, the extended part of it.
- 40:30Ben Whitelaw: And Mike and I are gonna go deep into his latest essay, which builds on a lot of his work that he's been doing over tech, over many years, and is a kind of, I would say like a kind of descendant essay of your"Platforms Not Protocols," paper that you wrote, which we can talk a bit more
- 40:45Mike Masnick: and specifically about sort of the impact on centralized systems and democracy.
- 40:50Mike Masnick: So broadening it out beyond just like the impact on social media, but rather society at large, and why the architecture of platforms matter for society and democratic values.
- 41:02Mike Masnick: And so, I think we'll, we'll have a good deeper discussion on that
- 41:05Ben Whitelaw: Yeah, and before we just, we go over to that episode, Mike, just explain how it came about, uh, think people might be interested in a bit of that
- 41:11Mike Masnick: Yeah, th-this is published on liberalism.org, which is a relatively new, you know, online website that is focused on sort of liberal values is the, is the concept.
- 41:21Mike Masnick: And they had reached out to me a few months ago and said,"Would you write something on decentralization and democracy?" Was basically the framing that they gave me.
- 41:29Mike Masnick: And I said,"Sure, I'll have something for you next week." And that was three months ago.
- 41:33Mike Masnick: it turns out that writing this piece has-- it w-was really...
- 41:38Mike Masnick: Uh, I went deep to actually write it.
- 41:40Mike Masnick: And the more that I wrote, the more I realized, like, Oh, I have a lot to say here, and it's, it's a difficult one to get out in the right way." And so I wrote it, and I rewrote it, and I wrote it again, and I...
- 41:52Mike Masnick: At one point, it was up around 5,000 words.
- 41:54Mike Masnick: The final piece is about 2,500, so I cut out a lot.
- 41:57Mike Masnick: it was a, a, struggle to get this piece into the shape that it's in, but I'm very, very proud of the end result, which I think I've been hearing from a lot of people.
- 42:05Mike Masnick: I think it's a, it's a useful way of thinking about the internet and the infrastructure that we build and what that means for our society.
- 42:13Ben Whitelaw: Okay, great.
- 42:14Ben Whitelaw: Let's get into the details.
- 42:17Announcer: That's the end of this week's free edition of Ctrl Alt Speech.
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- 42:38Announcer: Thanks for listening