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Jordan Muela - Owning The Outcome

Season 2, Episode 2 of the Owner Occupied podcast with Peter Lohmann & special guest Jordan Muela. In this episode we discuss:

(00:00) Intro

(01:24) Jordan’s background & career

(03:15) What is it about Property Management that drew you into the industry?

(06:49) How does one coming from VC get so passionate about SMB?

(10:23) Is there a place for VC in Property Management?

(15:36) Moving closer to the customer and owning outcomes

(24:33) Thoughts on Fees & Customer Surplus

(33:46) Jordan’s Benchmarking Study

(37:43) LeadSimple

(47:10) Being able to adjust your level of involvement in your…

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