Simon Knudsen : Transcom : FLEX vs GigCX - Are The Contact Centers Getting Flexible?
Simon Knudsen is the CEO at Xzakt Kundrelation - a Transcom company. He is based in Stockholm, Sweden.
Simon heads the FLEX model Transcom has recently launched. FLEX aims to offer GigCX-style flexibility inside the traditional contact center.
Which is better? Listen to the podcast to hear Simon's view.
https://www.linkedin.com/in/simon-knudsen-03229428/
https://www.xzakt.com/
https://www.transcom.com/en
The skinny
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