Latest / Omni Talk Retail / Is Google About To Own The Future Of Commerce? | Fast Five Shorts
Transcript
- 0:00Google
- 0:00launched
- 0:00its
- 0:00Universal
- 0:01cart
- 0:01at
- 0:02Google
- 0:02IO
- 0:022026,
- 0:04a
- 0:04cross
- 0:04retailer
- 0:05AI
- 0:05powered
- 0:05shopping
- 0:06hub
- 0:06that
- 0:06lets
- 0:07consumers
- 0:07add
- 0:07items
- 0:08from
- 0:08search,
- 0:08Gemini,
- 0:09YouTube
- 0:09and
- 0:09Gmail
- 0:10into
- 0:10a
- 0:11single
- 0:11persistent
- 0:12cart
- 0:12and
- 0:12check
- 0:13out
- 0:13with
- 0:13Google
- 0:13One
- 0:14Pay
- 0:14or
- 0:15with
- 0:15one
- 0:15Google
- 0:16Pay
- 0:16transaction
- 0:17across
- 0:17multiple
- 0:18retailers
- 0:18simultaneously,
- 0:20according
- 0:20to
- 0:20retail
- 0:21dive.
- 0:21Shoppers
- 0:21can
- 0:21add
- 0:22products
- 0:22to
- 0:22the
- 0:22Universal
- 0:23Cart
- 0:23while
- 0:23browsing
- 0:23search
- 0:24or
- 0:24chatting
- 0:24with
- 0:24Gemini
- 0:25and
- 0:25the
- 0:26cart
- 0:26will
- 0:26search
- 0:26for
- 0:26discounts,
- 0:27aggregate
- 0:27price
- 0:28history
- 0:28and
- 0:28notify
- 0:29shoppers
- 0:29when
- 0:29out
- 0:29of
- 0:29stock
- 0:30items
- 0:30become
- 0:30available
- 0:31again.
- 0:32Compatible
- 0:32retailers
- 0:33already
- 0:33on
- 0:33board
- 0:34include
- 0:34Walmart,
- 0:35Shopify,
- 0:36Wayfair,
- 0:36Nike
- 0:37and
- 0:37Target.
- 0:37That's
- 0:38a
- 0:38pretty
- 0:38good
- 0:38list
- 0:38with
- 0:39checkout
- 0:39powered
- 0:40by
- 0:40Google
- 0:40Pay
- 0:40or
- 0:40the
- 0:41option
- 0:41to
- 0:41transfer
- 0:42items
- 0:42to
- 0:42a
- 0:42merchant's
- 0:43own
- 0:43site.
- 0:44Universal
- 0:44Cart
- 0:44is
- 0:45rolling
- 0:45out
- 0:45across
- 0:45search
- 0:46and
- 0:46the
- 0:46Gemini
- 0:46app
- 0:47in
- 0:47the
- 0:47US
- 0:47this
- 0:47summer
- 0:48with
- 0:48YouTube
- 0:48and
- 0:48Gmail
- 0:49to
- 0:49follow.
- 0:49The
- 0:50feature
- 0:50is
- 0:50built
- 0:51on
- 0:51Google's
- 0:51Universal
- 0:52Commerce
- 0:52Protocol
- 0:53or
- 0:53its
- 0:53UCP
- 0:54and
- 0:54an
- 0:54open
- 0:54standard
- 0:55co
- 0:55developed
- 0:55with
- 0:56retail
- 0:56partners.
- 0:57Google
- 0:57also
- 0:58teased
- 0:58updates
- 0:59to
- 0:59its
- 0:59Agent
- 1:00Payments
- 1:00protocol,
- 1:01which
- 1:01lets
- 1:02AI
- 1:02agents
- 1:02make
- 1:03secure
- 1:03purchases
- 1:03on
- 1:04a
- 1:04shopper's
- 1:04behalf
- 1:05with
- 1:05user
- 1:06defined
- 1:06guardrails.
- 1:07Shelley,
- 1:09coming
- 1:09in
- 1:09hot
- 1:09on
- 1:10this
- 1:10one.
- 1:10Buy
- 1:10or
- 1:11sell
- 1:11the
- 1:12idea
- 1:12that
- 1:12Google's
- 1:13Universal
- 1:13Cart
- 1:13is
- 1:14a
- 1:14more
- 1:14significant
- 1:14long
- 1:15term
- 1:15threat
- 1:15to
- 1:15Amazon's
- 1:16E
- 1:16commerce
- 1:17dominance
- 1:17than
- 1:18anything
- 1:18Apple,
- 1:19TikTok
- 1:19or
- 1:19Walmart
- 1:20has
- 1:20ever
- 1:20thrown
- 1:20at
- 1:21Amazon
- 1:21to
- 1:21date.
- 1:22Well,
- 1:22Chris,
- 1:23I
- 1:23think
- 1:23this
- 1:23is
- 1:23potentially
- 1:24one
- 1:24of
- 1:24the
- 1:24most
- 1:24important
- 1:24commerce
- 1:25announcements
- 1:26of
- 1:26the
- 1:26year.
- 1:26And
- 1:26this
- 1:27has
- 1:27been
- 1:27a
- 1:27strategy
- 1:28of
- 1:28Google's
- 1:28for
- 1:28a
- 1:28really
- 1:28long
- 1:29time.
- 1:29They've
- 1:29wanted
- 1:30to
- 1:30own
- 1:30the
- 1:30shopping
- 1:31operating
- 1:31system.
- 1:32There's
- 1:33this
- 1:33famous
- 1:33meeting
- 1:33that
- 1:34Doug
- 1:34McMillan
- 1:35had
- 1:35with
- 1:35Larry
- 1:36and
- 1:36Sergey
- 1:36where
- 1:36they're
- 1:37like,
- 1:37no,
- 1:37we'll
- 1:37just
- 1:38have
- 1:38people
- 1:38buy
- 1:38it
- 1:38through
- 1:38us
- 1:39and
- 1:39you
- 1:39can
- 1:39fulfill.
- 1:40Right?
- 1:40And
- 1:41so,
- 1:41so
- 1:41this
- 1:41has
- 1:42been
- 1:42a
- 1:42strategy
- 1:42for
- 1:42a
- 1:42long
- 1:43time.
- 1:43This
- 1:43is
- 1:43probably
- 1:44one
- 1:44of
- 1:44the
- 1:45better
- 1:45ways
- 1:45that
- 1:46they've
- 1:46tried
- 1:46to
- 1:46execute
- 1:47this.
- 1:47And
- 1:48you
- 1:48know,
- 1:48we
- 1:49have
- 1:49known
- 1:49as
- 1:50we've
- 1:50looked
- 1:50at
- 1:51retail
- 1:51for
- 1:51a
- 1:51long
- 1:52time
- 1:52that
- 1:52this
- 1:52is
- 1:53where
- 1:53it's
- 1:53moving.
- 1:53It's
- 1:53not
- 1:54going
- 1:54to
- 1:54be
- 1:54website
- 1:54versus
- 1:55website
- 1:55anymore.
- 1:56It's
- 1:56going
- 1:56to
- 1:56be
- 1:56ecosystem
- 1:57versus
- 1:57ecosystem.
- 1:58So
- 1:59where
- 1:59retailers
- 1:59own
- 2:00the
- 2:00transaction
- 2:01today,
- 2:01Google's
- 2:02trying
- 2:02to
- 2:02own
- 2:02the
- 2:02decision
- 2:03and
- 2:03there's
- 2:03a
- 2:03lot
- 2:03of
- 2:04money
- 2:04if
- 2:04they
- 2:04can
- 2:04do
- 2:05that.
- 2:05There's
- 2:05really
- 2:05high
- 2:06margins,
- 2:06a
- 2:06lot
- 2:07of
- 2:07revenue
- 2:07if
- 2:07they
- 2:07can
- 2:07do
- 2:08that.
- 2:08So
- 2:08on
- 2:08this
- 2:09one
- 2:09I
- 2:09think
- 2:09retailers
- 2:10really
- 2:10need
- 2:10to
- 2:10be
- 2:10careful.
- 2:11If
- 2:12Google
- 2:12owns
- 2:12discovery
- 2:13comparison
- 2:13cart
- 2:14payment
- 2:15agents,
- 2:16then
- 2:17retailers
- 2:17risk
- 2:17becoming
- 2:18suppliers
- 2:18to
- 2:18Google.
- 2:19So
- 2:19Shelley,
- 2:19I'm
- 2:19curious,
- 2:20like
- 2:20I
- 2:20don't
- 2:20remember,
- 2:21I
- 2:21don't
- 2:21need
- 2:21the
- 2:21exact
- 2:22date,
- 2:22but
- 2:22like
- 2:22roughly
- 2:23when
- 2:23was
- 2:23that
- 2:24conversation
- 2:24between
- 2:25Doug
- 2:25McMillan
- 2:26and
- 2:26Sergey
- 2:27and
- 2:27Larry
- 2:27of
- 2:27Google.
- 2:28I
- 2:28think
- 2:29it
- 2:29was
- 2:29probably
- 2:302015.
- 2:32Yeah,
- 2:33it
- 2:33was
- 2:33a
- 2:33while
- 2:33ago.
- 2:33Right,
- 2:34A
- 2:34while
- 2:34ago.
- 2:35And
- 2:35Google's,
- 2:35Google's
- 2:36been
- 2:36thinking
- 2:36about
- 2:37this
- 2:37for
- 2:37a
- 2:37long
- 2:37time.
- 2:38And
- 2:38so
- 2:38given
- 2:38where
- 2:38technology
- 2:39is,
- 2:39it's
- 2:39probably
- 2:40the
- 2:40best
- 2:40time
- 2:40for
- 2:40them
- 2:41to
- 2:41lean
- 2:42in
- 2:42and
- 2:43attempt
- 2:43to
- 2:43really
- 2:43capture
- 2:44this
- 2:44top
- 2:44of
- 2:45funnel
- 2:45fully.
- 2:46Yeah.
- 2:46So
- 2:47the
- 2:47reason
- 2:47I
- 2:47asked
- 2:47that
- 2:47question
- 2:48is
- 2:48because,
- 2:48you
- 2:48know,
- 2:48I
- 2:48think
- 2:48it's
- 2:48important
- 2:49to
- 2:49highlight
- 2:49that
- 2:49Google's
- 2:50been
- 2:50trying
- 2:50to
- 2:50do
- 2:51this
- 2:51for
- 2:51a
- 2:51while.
- 2:52They've
- 2:52just
- 2:52never
- 2:52been
- 2:53able
- 2:53to
- 2:53do
- 2:53it.
- 2:53And
- 2:54now
- 2:54to
- 2:54your
- 2:54point,
- 2:54they're
- 2:55trying
- 2:55to
- 2:55take
- 2:55the
- 2:55technology
- 2:56angle
- 2:57to
- 2:57make
- 2:57it
- 2:57happen.
- 2:58But
- 2:59again,
- 2:59back
- 2:59to
- 2:59the
- 3:00question,
- 3:00Shelly.
- 3:00Do
- 3:00you
- 3:01think,
- 3:01relative
- 3:02to
- 3:02Amazon,
- 3:03that
- 3:03consumers
- 3:03are
- 3:03actually
- 3:04going
- 3:04to
- 3:05gravitate
- 3:06towards
- 3:06doing
- 3:06it
- 3:07the
- 3:07way
- 3:07this
- 3:07is
- 3:08being
- 3:08purportedly
- 3:09described?
- 3:10What's
- 3:10your
- 3:10take
- 3:10there?
- 3:11I
- 3:11think
- 3:11it
- 3:12could
- 3:12be
- 3:12interesting
- 3:13if
- 3:13Google
- 3:14is
- 3:14able
- 3:14to
- 3:14offer,
- 3:16for
- 3:16instance,
- 3:17the
- 3:17best
- 3:18place
- 3:18to
- 3:18buy
- 3:18something
- 3:19based
- 3:19on
- 3:19the
- 3:19price
- 3:20that
- 3:20it
- 3:20is.
- 3:20Like
- 3:21you
- 3:21said
- 3:21earlier,
- 3:22it's,
- 3:23it's
- 3:23looking
- 3:23at
- 3:24the
- 3:24price
- 3:24history
- 3:24of
- 3:25things.
- 3:25I
- 3:25also
- 3:26think
- 3:26it
- 3:26could
- 3:26be
- 3:26interesting
- 3:27if
- 3:27it
- 3:27pairs
- 3:28like
- 3:28depending
- 3:29on
- 3:29what
- 3:29credit
- 3:29card
- 3:30you
- 3:30usually
- 3:30use,
- 3:31what's
- 3:31the
- 3:31best
- 3:31place
- 3:31to
- 3:32buy
- 3:32something
- 3:32when
- 3:33and
- 3:33with
- 3:33your
- 3:33credit
- 3:34card
- 3:34discount.
- 3:35So
- 3:35if
- 3:35it
- 3:35can
- 3:35optimize
- 3:36all
- 3:36of
- 3:36these
- 3:36things
- 3:36for
- 3:37consumers,
- 3:37I
- 3:37think
- 3:37it
- 3:38could
- 3:38be
- 3:38very
- 3:38interesting.
- 3:39But
- 3:39is
- 3:39that
- 3:40easily
- 3:40duplicatable
- 3:41in
- 3:41other
- 3:41places
- 3:42that
- 3:43are
- 3:43ecosystem
- 3:43driven,
- 3:44like
- 3:44a
- 3:44Walmart,
- 3:44like
- 3:45an
- 3:45Amazon?
- 3:46Those
- 3:46are
- 3:46the
- 3:46biggest
- 3:47questions.
- 3:47And
- 3:48ultimately
- 3:49Google
- 3:49doesn't
- 3:50control
- 3:50delivery,
- 3:51they
- 3:51don't
- 3:51control
- 3:52the
- 3:53fulfillment
- 3:53piece.
- 3:54And
- 3:54so,
- 3:55you
- 3:55know,
- 3:55we
- 3:56are
- 3:56seeing
- 3:56consumer
- 3:57confidence
- 3:57really
- 3:58build
- 3:58when
- 3:58they
- 3:59can
- 3:59be
- 3:59trusted
- 3:59for
- 3:59delivery
- 4:00and
- 4:00quality
- 4:01and
- 4:01all
- 4:01those
- 4:01things.
- 4:01And
- 4:02Google
- 4:02doesn't
- 4:02own
- 4:02any
- 4:03part
- 4:03of
- 4:03that
- 4:03process.
- 4:03So
- 4:04there's
- 4:04a
- 4:04high
- 4:04likelihood
- 4:05that
- 4:05things
- 4:05could
- 4:05be
- 4:05inconsistent.
- 4:07So
- 4:07I
- 4:07think
- 4:07that
- 4:07there
- 4:08are
- 4:08some
- 4:08risks
- 4:08here
- 4:08there.
- 4:08But,
- 4:09and
- 4:09again,
- 4:09this
- 4:09is
- 4:09the
- 4:10very
- 4:10beginning
- 4:10and
- 4:10I'm
- 4:10sure
- 4:10they're
- 4:11thinking
- 4:11through
- 4:11all
- 4:11of
- 4:11these
- 4:12things,
- 4:12right?
- 4:13100%.
- 4:13Yeah,
- 4:14100.
- 4:14And
- 4:14I'm
- 4:14glad
- 4:14I
- 4:15asked
- 4:15you
- 4:15that
- 4:15because.
- 4:15Yeah.
- 4:15And
- 4:16we
- 4:16talked
- 4:16about
- 4:17the
- 4:17payment
- 4:17side
- 4:17last
- 4:17week
- 4:18with
- 4:18Laura
- 4:18Kennedy
- 4:18when
- 4:18she
- 4:19was
- 4:19on
- 4:19the
- 4:19show
- 4:19with
- 4:19Klarna,
- 4:20you
- 4:20know,
- 4:20starting
- 4:20to
- 4:20integrate
- 4:21with,
- 4:21with
- 4:21these
- 4:21LLM
- 4:22tools
- 4:22too.
- 4:22But
- 4:23you
- 4:23know,
- 4:23I
- 4:23think,
- 4:24you
- 4:24know,
- 4:24my
- 4:24takeaway
- 4:25is
- 4:25like,
- 4:25I
- 4:25think,
- 4:25I
- 4:26think
- 4:26this
- 4:26is,
- 4:26this
- 4:26is
- 4:26def.
- 4:27It's
- 4:27definitely
- 4:27a
- 4:27threat
- 4:27to
- 4:28Amazon,
- 4:28to
- 4:28your
- 4:28point.
- 4:28Like,
- 4:29it's
- 4:29definitely
- 4:29a
- 4:29threat.
- 4:29It's
- 4:30something
- 4:30you
- 4:30have
- 4:30to
- 4:30take
- 4:30seriously.
- 4:31It's
- 4:32a
- 4:32pretty
- 4:32seismic
- 4:32announcement.
- 4:35But
- 4:35how
- 4:35many
- 4:35use
- 4:35cases
- 4:35are
- 4:36there
- 4:36in
- 4:36which
- 4:36I
- 4:37want
- 4:37to
- 4:37transact
- 4:38one
- 4:38time
- 4:38at
- 4:39multiple
- 4:39retailers.
- 4:40I
- 4:40don't
- 4:40know,
- 4:41but
- 4:41probably
- 4:42not
- 4:42that
- 4:42many
- 4:43but.
- 4:43And
- 4:43I
- 4:43think
- 4:44there's
- 4:44always
- 4:44a
- 4:44but.
- 4:44Which
- 4:45is,
- 4:45Shelly,
- 4:45what
- 4:45I
- 4:45think
- 4:45you're
- 4:46getting
- 4:46at
- 4:46too.
- 4:46You
- 4:47have
- 4:47to
- 4:47look
- 4:47at
- 4:47the
- 4:47time
- 4:48that
- 4:48we're
- 4:48in
- 4:49and
- 4:49there's
- 4:49the
- 4:50confluence
- 4:50of
- 4:50streams
- 4:50that
- 4:51happen,
- 4:51which
- 4:51make
- 4:51things
- 4:52happen
- 4:52in
- 4:52ways
- 4:52that
- 4:53none
- 4:53of
- 4:53us
- 4:53ever
- 4:53expect.
- 4:53And
- 4:54the
- 4:54one
- 4:54thing
- 4:54that
- 4:54I'm
- 4:54thinking
- 4:55about
- 4:55right
- 4:55now
- 4:55too,
- 4:55particularly
- 4:56with
- 4:56this
- 4:56announcement,
- 4:57is
- 4:57people
- 4:58are
- 4:58really
- 4:58budget
- 4:59constrained
- 4:59in
- 4:59a
- 4:59way
- 5:00they've
- 5:00never
- 5:00been
- 5:01before.
- 5:02And
- 5:02so
- 5:02the
- 5:03pricing
- 5:03monitoring
- 5:05could
- 5:05become
- 5:05a
- 5:06really
- 5:06big
- 5:06factor
- 5:07for
- 5:07the
- 5:07adoption
- 5:08of
- 5:08a
- 5:08universal
- 5:09cart
- 5:09idea
- 5:09like
- 5:10this.
- 5:10And
- 5:10so
- 5:10I
- 5:10think
- 5:11there
- 5:11are
- 5:11real
- 5:11use
- 5:11cases
- 5:12that
- 5:12emerge.
- 5:13I've
- 5:13talked
- 5:13about
- 5:13the
- 5:14grocery
- 5:14use
- 5:14case
- 5:14before
- 5:15because
- 5:15you
- 5:15could
- 5:16save
- 5:16considerable
- 5:17money
- 5:17on
- 5:17your
- 5:17weekly
- 5:17shop
- 5:18by
- 5:19cherry
- 5:19picking
- 5:19the
- 5:20best
- 5:20priced
- 5:20items
- 5:21across
- 5:21multiple
- 5:21grocers.
- 5:22And
- 5:22if
- 5:22Google's
- 5:23going
- 5:23to
- 5:23allow
- 5:23that
- 5:24and
- 5:25publicize
- 5:26it,
- 5:26I
- 5:26think
- 5:26there's
- 5:27a
- 5:27real
- 5:27there
- 5:27there.
- 5:28And
- 5:28I
- 5:29think
- 5:29you
- 5:29could
- 5:29say
- 5:29the
- 5:29same
- 5:30things
- 5:30about
- 5:30home
- 5:30furnishings,
- 5:31you
- 5:31know,
- 5:31or
- 5:32maybe
- 5:32even
- 5:32getting
- 5:32ready
- 5:33for
- 5:33a
- 5:33night
- 5:33out
- 5:34if
- 5:34it
- 5:34marks
- 5:35markets
- 5:35to
- 5:36that
- 5:36specific
- 5:36use
- 5:37case.
- 5:37I
- 5:37think
- 5:37the
- 5:37universal
- 5:38cart
- 5:38has
- 5:39definitely,
- 5:40definitely
- 5:40some
- 5:40legs
- 5:41to
- 5:41it.
- 5:41So
- 5:41the
- 5:41answer
- 5:42I
- 5:42think
- 5:42could
- 5:42be
- 5:42yes,
- 5:43especially
- 5:43with
- 5:43just
- 5:44how
- 5:44budget
- 5:44constrained
- 5:45we
- 5:45are
- 5:46as
- 5:46Americans.
- 5:46But
- 5:46last
- 5:47words,
- 5:47Shelly,
- 5:47what
- 5:47do
- 5:47you
- 5:47think?
- 5:48I
- 5:49completely
- 5:49agree.
- 5:49There
- 5:50are
- 5:50a
- 5:50lot
- 5:50of
- 5:50possibilities
- 5:51here
- 5:51and
- 5:52I
- 5:52think
- 5:52we'll
- 5:53learn
- 5:53the
- 5:53use
- 5:54cases
- 5:54over
- 5:54time.