Latest / From Stuck to Scaled: Growth Strategies for SMBs

Make Your Agency an Extension of Your Team
When growth depends on partners, structure beats hope.
Lauren Zaslansky Conner—Founder of ZAZ Business Solutions and former leader at Disney, MGA/Little Tikes, and multiple startups—explains how to integrate agencies, vendors, and reps so they operate like in-house teams. We unpack the essentials: appointing a single internal owner, setting shared goals and 3–5 meaningful metrics, building a biweekly standup cadence, and clarifying decision rights to prevent scope creep.
Lauren also breaks down red flags—vanity metrics, fuzzy accountability, defensive reporting—and offers one move you can…
The skinny
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