Latest / CLEAR Performance Coaching / Podcast #17 - CLEAR Performance Coaching - GET PEOPLE UNSTUCK - The Freedom State - Full Version (Audio)

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Podcast #17 - CLEAR Performance Coaching - GET PEOPLE UNSTUCK - The Freedom State - Full Version (Audio) · CLEAR Performance Coaching

0:21
SPEAKER_01: This is where leadership leads performance practical.
0:31
SPEAKER_01: So you can step in and show up on purpose every day.
0:55
SPEAKER_00: Hi, we want to welcome you to the next podcast for Clear Performance Coaching.
1:01
SPEAKER_00: This week we're going to talk about getting people unstuck, specifically the Freedoms Day.
1:05
SPEAKER_00: But first let's introduce ourselves.
1:07
SPEAKER_00: I'm Kent Vaughn.
1:09
SPEAKER_03: I'm Sam Bracken.
1:11
SPEAKER_00: And I'm Rick Timlick.
1:13
SPEAKER_00: So we're so excited to be with you for another round of Clear Performance Coaching.
1:19
SPEAKER_00: If you're wondering what we're doing here, what we're trying to do here is help ordinary people like you and us become extraordinary coaches who create tremendous results and outcomes for their organization.
1:29
SPEAKER_00: So that's really why we're doing what we're doing.
1:31
SPEAKER_00: Because frankly, most people don't know how to coach effectively.
1:34
SPEAKER_00: And that's what we've been talking about in all these podcasts.
1:36
SPEAKER_00: So today, again, we're talking about the freedom state.
1:40
SPEAKER_00: It's the last card in getting people unstuck.
1:43
SPEAKER_00: And frankly, it's one of my two favorite categories.
1:47
SPEAKER_00: My favorite is perhaps improved performance because everybody wants to.
1:50
SPEAKER_00: And then when you think about improved performance, a lot of times people feel stuck.
1:53
SPEAKER_00: So how do we help them get unstuck so they can achieve the goals and the results and the outcomes they want?
2:00
SPEAKER_00: Frankly, no one's doing this stuff just to be doing it.
2:02
SPEAKER_00: They want to get better, they want to do better, they want to help their team members get better.
2:06
SPEAKER_00: And so, as we've talked in the last few weeks about the identifying the current state, what's their desired future state?
2:13
SPEAKER_00: We've uncovered barriers and challenges that are holding people back and looked at different alternatives.
2:19
SPEAKER_00: We've prototyped and pretotyped.
2:21
SPEAKER_00: Sam loves to talk about that a lot.
2:23
SPEAKER_00: What are the possible possibilities for us?
2:25
SPEAKER_00: And and now it's where the rubber meets the road.
2:27
SPEAKER_00: How do you actually do something about all your work and execute on those plans, on your goals?
2:33
SPEAKER_00: Sam, what would you say about this as we kick this off?
2:38
SPEAKER_03: Well, you've done the hard work, you figured out where you're at, you figured out where you want to be, you have identified the barriers, and then you've done the wonderful inspirational work of prototyping to find the best solution.
2:53
SPEAKER_03: Your energy should be high.
2:55
SPEAKER_03: Now's the time to execute.
2:58
SPEAKER_03: Right?
2:59
SPEAKER_03: Now's the time to go do it.
3:01
SPEAKER_03: Make a commitment and go do it.
3:03
SPEAKER_03: And you really have cleared the path.
3:05
SPEAKER_03: So you can do the first four steps to get unstuck.
3:08
SPEAKER_03: And if you don't do the fifth step, you won't get unstuck.
3:11
SPEAKER_03: So it needs it needs to move you to inspired activated action.
3:15
SPEAKER_03: And you've done all your homework.
3:17
SPEAKER_03: Now we just got to do the work, right?
3:19
SPEAKER_03: Now, now we just got to pay the price.
3:21
SPEAKER_03: We got to grind it out.
3:23
SPEAKER_03: But it's them that are grinding it out, not you.
3:26
SPEAKER_03: As the coach, you've you've walked them through this process.
3:29
SPEAKER_03: Well, now they got to make take some action.
3:32
SPEAKER_03: And we like to use this acronym CLEAR to improve performance, right?
3:36
SPEAKER_03: What's the goal?
3:37
SPEAKER_03: What's the lever?
3:38
SPEAKER_03: Are they all in?
3:39
SPEAKER_03: Are they tracking their progress?
3:42
SPEAKER_03: And in the end, are they winning?
3:44
SPEAKER_03: Right?
3:44
SPEAKER_03: Do they get the result they wanted?
3:46
SPEAKER_03: So this is a great state.
3:48
SPEAKER_03: And if we've done the first four stages right, then this thing will just take off.
3:53
SPEAKER_03: It'll launch them into success.
3:58
SPEAKER_02: Yeah, I love that.
3:59
SPEAKER_02: I would add, you know, I agree what you said.
4:01
SPEAKER_02: Clear, you know, to me, my words are that's kind of the operating system that we're talking about.
4:06
SPEAKER_02: I think freedom is kind of like a state everybody thinks they want, but nobody defines what it actually is.
4:13
SPEAKER_02: And this is where we move forward on that action, right?
4:16
SPEAKER_02: The card zone language, the fortitude to do, the courage to be.
4:20
SPEAKER_02: You know, freedom has a doing side and a being side, and both of those together, what I really love about that, because most leaders only coach the doing side.
4:29
SPEAKER_02: And yet the being side is where we get so much richness from each of our people that work with us.
4:36
SPEAKER_00: This reminds me of I saw a leader take over a large organization a few years ago, and I was doing some work with him, and he walked in and actually been there a few weeks, he said, we are great at setting goals, we're not great at achieving the goals.
4:50
SPEAKER_00: And ultimately, what was going on is people thought, I set a goal to do X, Y, and Z, and then that wow, I set that goal.
4:56
SPEAKER_00: And then they forgot all about it and really didn't do much about it.
4:59
SPEAKER_00: And that is the difference between the freedom state and everything else.
5:03
SPEAKER_00: We're not only going to identify the goal, be really clear about what we want to achieve.
5:07
SPEAKER_00: I loved what Sam said about identifying the levers that I can pull.
5:10
SPEAKER_00: What are the things I'm going to do?
5:12
SPEAKER_00: What are the root cause behaviors and activities that I'm going to apply, that I'm going to do to get that goal, to achieve that goal?
5:20
SPEAKER_00: And am I really all in?
5:22
SPEAKER_00: And finally, let me a finally, but is I'm keeping score.
5:26
SPEAKER_00: It's not just someone else keeping score, it's me keeping score about how I'm doing.
5:31
SPEAKER_00: And if I'm relying on someone else to keep score exclusively, and I don't own that, I don't have that kind of accountability, who knows what I'm really going to do.
5:38
SPEAKER_00: And ultimately the question then becomes, does it help us get results or not?
5:41
SPEAKER_00: Right?
5:41
SPEAKER_00: But now you have a plan.
5:42
SPEAKER_00: That's why we call it the freedom state.
5:44
SPEAKER_00: You have a plan that you can go operate and do something about.
5:48
SPEAKER_03: What I would say about the freedom state is that when you live in a free country, it comes with responsibility to take action.
5:56
SPEAKER_03: Freedom is not free.
5:59
SPEAKER_03: Freedom is not free.
6:01
SPEAKER_03: So in the freedom state, you know, you've done the hard work.
6:04
SPEAKER_03: Now it's time to take some action.
6:06
SPEAKER_03: And this is where your habits, your routines, you know, doing hard things, this is where it comes to a head.
6:13
SPEAKER_03: You're either going to do it or you're not.
6:15
SPEAKER_03: Resolve, tenacity, resiliency, this is where it matters, right?
6:20
SPEAKER_03: And and people inevitably, when they are stuck, they have to choose to get unstuck.
6:28
SPEAKER_03: And that's going to require some resilience, some tenacity, and some initiative.
6:34
SPEAKER_03: And if they don't take that initiative, they're not going to get unstuck.
6:38
SPEAKER_03: So this is again a very sensitive kind of thing where we need to create this environment where they choose to activate themselves to take the action they need to make the adjustments.
6:50
SPEAKER_03: But because we've done all this work before in these other states, it should be easier and more clear.
7:01
SPEAKER_02: You know what I love about what you said, Sam, and it ties into your new book coming out around is Joko Wilnik, one of my favorite podcasts.
7:09
SPEAKER_02: Freedom equals discipline or discipline equals freedom.
7:12
SPEAKER_02: And what he says is all the protocols he has, you know, he gets up at 4 a.m., he works out, he does his thing, but that gives him the freedom throughout the day to chase the pursuits he's fond of and he's passionate about.
7:25
SPEAKER_02: But that discipline part first equals the um, you know, and I and I think that's the part we when I tie back to resilience, it's do we have the resilience to do the necessary work to give us the freedom we're seeking?
7:38
SPEAKER_02: And and I think of anything of a coach, what I'm looking for is people that want to have that freedom state, but recognize there's going to be a little bit of grind to go with it to get that freedom state.
7:51
SPEAKER_02: Am I just to help them, you know, not disappear as a coach, but stay with them as they're co-creating what that freedom state looks like?
7:58
SPEAKER_03: Well, I think what happens is people, when they take initiative, they'll do something and they won't see an immediate benefit, right?
8:08
SPEAKER_03: They won't see an immediate benefit.
8:09
SPEAKER_03: And I think this is the clear principle where you're tracking your progress and you have your goal and then you have your lever.
8:17
SPEAKER_03: It's really important because people need to see the impact of their effort and they need to have quick wins.
8:23
SPEAKER_03: Quick wins here are really an important element of the freedom state.
8:28
SPEAKER_03: So take the initiative, make sure you can see the impact of the effort with quick wins so that you can keep going.
8:35
SPEAKER_03: Now, another thing that can help here a lot is having a distinct purpose and a why behind the change and behind what you need to do.
8:44
SPEAKER_03: Because the why acts as fuel to do the actions that are hard.
8:51
SPEAKER_02: Can I give you a funny personal example of this?
8:55
SPEAKER_02: So my son is 16.
8:57
SPEAKER_02: He's, you know, we want him fund school, so we we give him a vehicle too.
9:01
SPEAKER_02: So he's he's got some, you know, to get around, and and he's got this, you know, lovely girlfriend that he's dating, and of course, he wants to go on dates.
9:08
SPEAKER_02: Now we have a similar expression in our home where responsibility equals freedom.
9:13
SPEAKER_02: So you you maintain and keep your responsibilities and you get all the freedom.
9:17
SPEAKER_02: And I say as a dad, I want to give you all the freedom your heart desires.
9:23
SPEAKER_02: You have to fulfill your responsibilities to get that.
9:26
SPEAKER_02: And so at the start of this year, we talked about his grades.
9:29
SPEAKER_02: You know, last year was not so stellar.
9:31
SPEAKER_02: So we said, Hey, this year you need to buckle down.
9:34
SPEAKER_02: You want the car, you want to go on dates, you want to enjoy your time with your friends, the grades need to be there.
9:41
SPEAKER_02: Now, in his brain, you'll laugh at this, what he translated it as if I don't get straight A's, I can't date my girlfriend.
9:51
SPEAKER_02: And he told this poor young lady such.
9:54
SPEAKER_02: So she worried about his grades.
9:57
SPEAKER_02: And so when he shared that with us, we had to back up a little bit using that clear framework to say, no, no, let's talk about what our actual clear goals are.
10:07
SPEAKER_02: I'm just looking at the card right now, right?
10:08
SPEAKER_02: Let's get a clarity around what we mean by that, what we mean by effort and grades like that, and and what are the behaviors that go with that?
10:17
SPEAKER_02: And so when I say if your grades are dropping, what I mean is you're gonna have to put in extra work, maybe on a Friday or Saturday, where you wish you were out.
10:28
SPEAKER_02: But once you do that extra work and your grades go up with that, you have all the freedom you want.
10:33
SPEAKER_02: And it was just funny, the initial conversation, I thought I was communicating, hey, get all the freedom you want, just fulfill your responsibilities, but the translation wasn't that clear.
10:45
SPEAKER_02: And so I had to go back and actually use our clear acronym to make sure that he understood and he was checking in.
10:52
SPEAKER_02: And now we're trending the right direction.
10:54
SPEAKER_00: I love that.
10:55
SPEAKER_00: I think so often people misunderstand the goal, right?
10:59
SPEAKER_00: And that's why it's important that they're creating the goal and putting in the parameters.
11:03
SPEAKER_00: What does success look like, right?
11:04
SPEAKER_00: Because success can mean so many different things to so many different people.
11:07
SPEAKER_00: And I love the idea of identifying what are the small and simple things I can do consistently.
11:14
SPEAKER_00: My boys and I read a book called The Ultra Marathon Man by Dean Carnotze.
11:18
SPEAKER_00: All right, I'm not sure I'm saying his last name right, several years ago.
11:21
SPEAKER_00: And he talks about this idea of that you know, every run starts with a little, a little piece, right?
11:26
SPEAKER_00: Just get out the door, get your shoes on, get out the door, and get going.
11:28
SPEAKER_00: And so often people want to go run a marathon, a proverbial marathon, and the goal.
11:32
SPEAKER_00: And what we'd say is you're a lot better off to look at the small and simple and consistent behaviors you can do.
11:38
SPEAKER_00: I'm making so many calls, I'm doing so many follow-ups, I'm doing whatever it is, I'm spending an hour a day reviewing the work.
11:45
SPEAKER_00: It's interesting.
11:46
SPEAKER_00: Decades ago, I knew a college professor and I hadn't gone to college yet, I was in the military, and he said, You know what I found the key to success in college is?
11:52
SPEAKER_00: And he said, I said, What is it?
11:53
SPEAKER_00: And he said, It's every day after every class, review all the notes you took.
11:57
SPEAKER_00: And at the end of the week, review all the notes from that week from that class.
12:00
SPEAKER_00: And he said, if you will do that, you'll get to the final exam and remember what you learned and not have to cram because you reviewed every single day.
12:07
SPEAKER_00: And I found that that was so hard to do, but made so much sense when you just reviewed the notes every day from every class.
12:14
SPEAKER_00: Every note you took that day, review them before you go to bed that night.
12:17
SPEAKER_00: If you do that every day, wow, you get to the end of the week, you've looked at all of those notes at least once, right?
12:23
SPEAKER_00: And you're so much better prepared.
12:25
SPEAKER_00: And so often people think that and have been successful with the cram method.
12:29
SPEAKER_00: I wait till the end, I cram, cram, cram, do all kinds of things, right?
12:32
SPEAKER_00: And I do well enough to do well on the test, but I didn't get an education.
12:36
SPEAKER_00: I passed the test, but I don't remember anything.
12:39
SPEAKER_00: You don't learn anything that way.
12:41
SPEAKER_00: But if you spend a little bit of time consistently, I bet everyone on this podcast can remember something they memorized, a poem they memorized, or something they memorized in middle school in seventh or eighth grade, right?
12:53
SPEAKER_00: I still remember how one starts that I have memorized in eighth grade, a bobin adameus, tribe increase, and da da da.
12:59
SPEAKER_00: I remember all of it, but I remember that.
13:00
SPEAKER_00: Why?
13:01
SPEAKER_00: Because I memorized it in eighth grade, right?
13:04
SPEAKER_00: And it took a lot of daily, daily reminding, reminding.
13:07
SPEAKER_00: And we're not trying to get people to memorize things, but what we know is consistency beats hyper intensity every time.
13:18
SPEAKER_00: Every time.
13:19
SPEAKER_00: Just consistent actions and behaviors.
13:22
SPEAKER_03: It's like there's a reason we use CLEAR as an acronym.
13:25
SPEAKER_03: It's not just a performance improvement process, but when people aren't clear on what action to take, they don't do it.
13:33
SPEAKER_03: Right?
13:33
SPEAKER_03: It doesn't inspire them.
13:35
SPEAKER_03: And when we're not clear, like Rick said, when we're not clear with someone about expectations, they misunderstand the expectation.
13:44
SPEAKER_03: And I like to say, be so clear that no one can possibly misunderstand you.
13:50
SPEAKER_03: That's difficult.
13:52
SPEAKER_03: That's difficult.
13:53
SPEAKER_03: But half the battle is getting clear on what you will do and how you will do it, and be engaged in it so that you can track it to achieve it, right?
14:06
SPEAKER_03: That's why clear.
14:08
SPEAKER_03: If there's nothing, if you don't have clarity around that, you're not going to, you're not going to achieve their goal because you'll be driving blind.
14:17
SPEAKER_03: You're driving blind.
14:19
SPEAKER_02: Yeah, and this poor young man was driving blind and driving his girlfriend crazy.
14:23
SPEAKER_00: Ah.
14:24
SPEAKER_00: Now, on the back of the card, one of my favorite things about every one of these cards are the watch outs.
14:30
SPEAKER_00: These are so helpful.
14:31
SPEAKER_00: The first watch out is the clear process, clarity, leverage, engagement, accountability, and results is easy to understand, but hard to do it.
14:39
SPEAKER_00: It really is because we want to jump to the end, the results, and not back up.
14:43
SPEAKER_00: Finding the right lever, number two, and moving it is critical to your success.
14:47
SPEAKER_00: So, what is the right lever, right?
14:49
SPEAKER_00: Let me just give you a simple example.
14:52
SPEAKER_00: Every year I'm gaining and losing 10 or 15 pounds.
14:54
SPEAKER_00: I do it every year.
14:55
SPEAKER_00: I do it every year on the holidays, I gain weight, then I lose weight.
14:58
SPEAKER_00: And you know, for me, the very best thing to lose weight is it's floss my teeth after dinner.
15:01
SPEAKER_00: It's not even brush my teeth.
15:02
SPEAKER_00: Eat dinner and then go floss my teeth immediately.
15:04
SPEAKER_00: Once I've flossed, I will not eat again.
15:07
SPEAKER_00: I don't like flossing.
15:08
SPEAKER_00: I do it every day.
15:09
SPEAKER_00: But once I floss, it doesn't matter what the commercial is on the TV or what my wife's eating, I've flossed, I'm not eating again.
15:15
SPEAKER_00: And I found that for me, that lever is the key to my success.
15:19
SPEAKER_00: If I don't floss, I might eat two more things before I go to bed tonight, right?
15:23
SPEAKER_00: Ice cream and popcorn, right?
15:25
SPEAKER_00: And so I know for me, the lever is as simple as flossing your teeth.
15:28
SPEAKER_00: Now you're probably thinking, that is ludicrous.
15:30
SPEAKER_00: That makes no sense at all.
15:31
SPEAKER_00: It's the lever that works for me.
15:33
SPEAKER_00: And so find the lever and pull the lever consistently.
15:36
SPEAKER_00: In fact, I had a call right after dinner last night with a client, and I went down and said to my wife, Hey, she said, Hey, we're going to watch that little movie we're watching.
15:43
SPEAKER_00: I said, Let me go flosh my teeth first.
15:46
SPEAKER_00: Flosh my teeth and went and watched the movie for 30 minutes before I went to bed, right?
15:49
SPEAKER_00: It's as simple as that.
15:51
SPEAKER_00: It isn't big things typically, it's those consistent small things.
15:56
SPEAKER_00: The last thing we have here is it'll take time to make it work, give yourself at least 90 days.
16:01
SPEAKER_00: Most people want instant success.
16:03
SPEAKER_00: My daughter-in-law is pregnant now, and she was talking about losing weight after she's pregnant.
16:07
SPEAKER_00: She said, the last time I had a baby, that baby's almost is 20 months old now, she said, I was complaining about my weight, and my husband, my son, said to me, You know, babe, it took you nine months to gain the weight.
16:17
SPEAKER_00: You're not going to lose it in nine days.
16:19
SPEAKER_00: It's okay.
16:20
SPEAKER_00: Give yourself a little grace here, right?
16:23
SPEAKER_00: Smart boy, right?
16:24
SPEAKER_00: We're a smart boy, right?
16:25
SPEAKER_00: So, of course, you know, anyway, you get the idea.
16:28
SPEAKER_00: Those smart shows, what would you guys add to those watch-outs, or how would you make it better than what I said?
16:33
SPEAKER_03: I like 90 days.
16:35
SPEAKER_03: I like the concept of a 90-day challenge.
16:38
SPEAKER_03: Let me tell you why.
16:40
SPEAKER_03: Because it's long enough to do something significant, and it's short enough to keep your attention, right?
16:47
SPEAKER_03: And there's something magical about 12 weeks, 90 days, right, that helps you change behavior, lock it in, establish routines, track your progress to do something significant.
17:01
SPEAKER_03: 30 days doesn't seem like it's enough.
17:03
SPEAKER_03: I've seen people make adjustments and they'll succeed in 30 days and then try to do the same thing the next month and just crap out, like just go to hell in a handbasket.
17:14
SPEAKER_03: And I'm like, but if we can carry the initiative, carry the intensity over 90 days, we can do things to really hit some milestones.
17:22
SPEAKER_03: And then a year is made up of four 90-day challenges.
17:26
SPEAKER_03: And if you really want to make monumental, drastic improvement and change in your life, set things up in 90-day challenges.
17:35
SPEAKER_03: And if you may have, you know, four goals a year, layer them, land one plate at a time in 90-day challenges.
17:42
SPEAKER_03: The likelihood of you doing that is far better than having six goals to do all throughout the year and then having it be not organized or structured around a 90-day challenge.
17:53
SPEAKER_03: The other thing a 90-day challenge does is it allows you to break it down, chunk the thing down into actionable items every month, every week, every day.
18:04
SPEAKER_03: Then you can go through the process doing committing every day to do the new things, and then a week adds up and you get a benefit.
18:14
SPEAKER_03: And then another week adds up, you get another benefit.
18:16
SPEAKER_03: And all of a sudden a month goes by and you get a bigger benefit.
18:20
SPEAKER_03: And you replicate that three times, and the benefit or the accomplishment is significant, and it's really, really a powerful concept.
18:33
SPEAKER_02: Yeah, I don't know.
18:34
SPEAKER_02: To me, motivation runs out.
18:36
SPEAKER_02: Motivation got us through the stock state.
18:39
SPEAKER_02: You know, clear really is what drives us forward, clear really helps us sustain that.
18:44
SPEAKER_02: And and I'll get it, you know, a little bit of the neuroscience.
18:47
SPEAKER_02: So if you think of habit formation, and we've heard those 30 days, we've heard you know some of those things.
18:53
SPEAKER_02: The reason that it doesn't always stick, even after 30 days, Sam, you talked about this, is early change runs in your prefrontal cortex, and that's expensive and it depletes quickly.
19:05
SPEAKER_02: Repetition starts to move it back to our basal ganglia, and that's cheap and becomes automatic.
19:11
SPEAKER_02: And we need that to move it backwards so that that repetition can solidify in our brain.
19:17
SPEAKER_02: And to me, that's the discipline of doing on this card is it's the behavioral signature that moves it back into that handoff and becomes something that our brains just wired to start doing.
19:27
SPEAKER_03: Yeah, my friend Jason Frampton, who I'm doing a series of workshops with right now, he taught us this great principle.
19:34
SPEAKER_03: He said, You know, when I started getting up at 4:30 a.m., I realized, and he started doing this years ago.
19:40
SPEAKER_03: He said, I realized I have three hours more than anybody else.
19:45
SPEAKER_03: And I can accomplish great things in that time.
19:48
SPEAKER_03: If you get up early, you have two or three hours more than anybody else.
19:52
SPEAKER_03: It's not that you're smarter or more capable, it's just that you're more focused, right?
19:58
SPEAKER_03: So this idea of a routine moving that, and this is what he said.
20:02
SPEAKER_03: When I first started getting up at 4:30, it was hard for about 30 days.
20:06
SPEAKER_03: And then it got easier as it went back, right?
20:09
SPEAKER_03: And like this is exactly what you said.
20:11
SPEAKER_03: He was describing physiologically what was happening to him, right?
20:16
SPEAKER_03: And then you do that over 30 years.
20:19
SPEAKER_03: Think about this.
20:20
SPEAKER_03: So I've read two or three books a month for 40 years.
20:24
SPEAKER_03: Like we have books everywhere in my house.
20:26
SPEAKER_03: But like, it's not the fact that I read two or three books in one month that makes the difference.
20:31
SPEAKER_03: It's that I've done it for 30 years, right?
20:34
SPEAKER_03: And and and that makes all the difference because you're building knowledge, building knowledge, applying the knowledge over a time period, and then all of a sudden, then all of a sudden you're not the smartest guy in the room, but you're a hell of a lot smarter than you would have been had you not read the books or gotten up early.
20:50
SPEAKER_02: To add to that, it's not like you're saying, I'm just reading, you're a reader, like that identity-based aspect into it.
20:59
SPEAKER_02: Sam's the person that reads three books a month.
21:01
SPEAKER_02: That's part of his identity, right?
21:04
SPEAKER_03: That's correct.
21:05
SPEAKER_03: That's exactly what I do all the time.
21:07
SPEAKER_00: And it reminds me of Malcolm Galladwell's 10,000 hours, right?
21:11
SPEAKER_00: If you're willing to invest 10,000 hours, you can become an expert at anything.
21:15
SPEAKER_00: And you think about 10,000 hours, the average work year is about 2,200 hours.
21:20
SPEAKER_00: So over four years, if you did it, but you'd have to do that thing.
21:23
SPEAKER_00: That's what you did exclusively, right?
21:24
SPEAKER_00: But it's amazing that anybody can get better.
21:28
SPEAKER_00: Anybody can get better.
21:29
SPEAKER_00: I have worked over the years for a couple, one leader in particular, who wasn't particularly good in school until he got to college and restarted applying himself, but he was one of the most well-read guys I know.
21:40
SPEAKER_00: He read everything all the time, was watching, et cetera, and he made himself a great thinker and a broad mind.
21:47
SPEAKER_00: And he made himself that.
21:49
SPEAKER_00: It's not the way he came wired, but he said, I've got to get better at this.
21:52
SPEAKER_00: And I would meet with him with executives, and it didn't mean matter who the executive was, what the organization was doing, where they were from.
21:59
SPEAKER_00: He had A way to solve it, to handle it, because he'd spent all of those hours just developing that skill.
22:06
SPEAKER_00: And so we're not trying to get you to develop a specific skill, but identify what are the one or two things that you really are wanting to get after that you want to get better at.
22:14
SPEAKER_00: That's what this has been all about.
22:15
SPEAKER_00: Getting unstuck.
22:16
SPEAKER_00: What are the one or two things?
22:18
SPEAKER_00: You can't be brilliant at everything.
22:21
SPEAKER_00: But you can be brilliant at a couple of things.
22:23
SPEAKER_00: You can be a master of a few things.
22:25
SPEAKER_00: The old story, you know, what is it?
22:28
SPEAKER_00: It's not master.
22:29
SPEAKER_00: What is that?
22:30
SPEAKER_00: What is that old saying?
22:31
SPEAKER_00: Jack of all, master of none.
22:34
SPEAKER_00: For most of us, we need to be a master of some, right?
22:37
SPEAKER_00: And with the world changed in the AI the way it is now, even more so, becoming a master of a few things, right?
22:42
SPEAKER_00: That's what this, I think, is really all about.
22:45
SPEAKER_02: You know, I'll add, because I really love this card.
22:48
SPEAKER_02: And to me, the magic of this card is autonomy.
22:51
SPEAKER_02: You know, this is this is the deepest motivator in human needs, which is autonomy, right?
22:57
SPEAKER_02: And the freedom state is where we operationalize autonomy.
23:01
SPEAKER_02: People sustain what they self-govern and they abandon what's supervised.
23:05
SPEAKER_02: I've got eight children.
23:06
SPEAKER_02: I've seen that true.
23:07
SPEAKER_02: I've worked in countless organizations and I've seen that true.
23:10
SPEAKER_02: So to me, and the research holds up to say that the coach who makes themselves progressively unnecessary is doing it right because we're transferring autonomy to the coachy.
23:22
SPEAKER_02: Say what you said again, Rick, that idea that that first statement you made about so again, I go back to motivation is temporary and is expensive and depletes quickly in the brain.
23:35
SPEAKER_02: But the deepest human motivator is autonomy.
23:39
SPEAKER_02: And that freedom state that we're talking about is where we actually operationalize autonomy because we're coaching people into autonomy based on what we've now helped co-create as that freedom state.
23:51
SPEAKER_02: They're operationalizing these things, they're moving forward, they're creating actions, and because of that, they start to self-govern what they're doing, and we can step back of the supervising of their doing.
24:05
SPEAKER_02: That creates magic to me in organizations, in families, in communities.
24:12
SPEAKER_03: I think the key component here is to have a growth mindset.
24:17
SPEAKER_03: If you don't have a growth mindset, it's very difficult to take inspired activated action and make progressive improvements over time.
24:27
SPEAKER_03: You don't know everything.
24:29
SPEAKER_03: I don't care if you have you know 180 IQ.
24:32
SPEAKER_03: Like I don't, you may be, you may have been the smartest person in the room since you were 12, but you don't know everything.
24:40
SPEAKER_03: And if you can adapt a growth mind to a growth mindset, there's no end to your progress.
24:48
SPEAKER_03: This is the thing I love about the human condition is we can learn from every single solitary situation if we so choose.
24:58
SPEAKER_02: Yeah, absolutely.
24:59
SPEAKER_02: I can't tell you how many people I've worked with that have wanted to progress, but they don't want to invest in growing themselves.
25:08
SPEAKER_02: And it's like, let's stop right there.
25:10
SPEAKER_02: That's your limiter.
25:11
SPEAKER_02: Until you recognize that there's more opportunity for growth, you're not going to progress, right?
25:17
SPEAKER_02: I have this expression that I've used with some executives that they found helpful in terms of the freedom state.
25:22
SPEAKER_02: And I say to them, as a leader, are you helping or are you rescuing?
25:28
SPEAKER_02: Because if you're helping, you're keeping the freedom state where it belongs.
25:33
SPEAKER_02: If you're rescuing, you're taking away the freedom state.
25:36
SPEAKER_02: And they usually grasp that because what they're trying to do is jump down and dive in and solve the problem.
25:44
SPEAKER_02: But that's the rescue.
25:46
SPEAKER_02: And that doesn't grow people to your point, Sam.
25:49
SPEAKER_03: Yeah, rescuing creates codependency.
25:52
SPEAKER_03: And that that destroys someone's growth potential.
25:56
SPEAKER_00: Yeah, I love that.
25:58
SPEAKER_00: There are two great questions here, two powerful questions on the back of the card.
26:01
SPEAKER_00: First one is what's the most important goal you can achieve in the next 90 days?
26:05
SPEAKER_00: Now they may have multiple goals, but we want to start.
26:07
SPEAKER_00: What is the one?
26:08
SPEAKER_00: If you can only choose one, what would it be?
26:10
SPEAKER_00: If all of it, no one you couldn't get anything else done, what would be the one?
26:14
SPEAKER_00: And then have you identified the right levers for that goal, right?
26:17
SPEAKER_00: What are the levers?
26:18
SPEAKER_00: What are the actions and the behaviors that you're going to consistently focus on?
26:22
SPEAKER_00: And first of all, when you think about those actions and behaviors, we're looking for consistency of action, quantity of action.
26:30
SPEAKER_00: And over time, then you can worry about quality of action.
26:33
SPEAKER_00: How do we get better at it, right?
26:35
SPEAKER_00: But first you've got to get to be doing the quantity.
26:37
SPEAKER_00: You've got to do it in the consistency.
26:38
SPEAKER_00: I'm doing it every day or every week, whatever it is, right?
26:40
SPEAKER_00: And after you do that, get that, as you say, move from the prefrontal to the back of the brain, what's more of a habit.
26:45
SPEAKER_00: Now, how do we get better at that habit?
26:47
SPEAKER_00: And we talked in previous podcasts about James Claire book, The Atomic Habits, where he talks about what differentiates Olympic level athletes and everyone else is Olympic level athletes can do the same thing over and over again and continually refine it, continue to get better at it, continue to improve.
27:04
SPEAKER_00: It isn't just they're doing it over and over again, but they're looking for those small micro improvements.
27:08
SPEAKER_00: And it's amazing when we make those kinds of improvements and adjustments, how you just can't help but get better.
27:15
SPEAKER_00: You just can't help but get better.
27:17
SPEAKER_00: What would you say, Sam, to wrap up this card and send people off feeling good, like, hey, I can do this?
27:24
SPEAKER_03: Well, I would say that we need to be careful that it's really hard to go through the getting unstuck process if you're emotionally flooded and in a fight or flight response if you're just completely in a chronic state of chronic stress.
27:40
SPEAKER_03: So we need to pull the emotion down so we can get clarity of thought, so we can have clarity of action, so we can move forward.
27:49
SPEAKER_03: So often people try to force and jam this process of getting unstuck on people.
27:55
SPEAKER_03: It does not work.
27:57
SPEAKER_03: We need to go at their pace, right?
28:00
SPEAKER_03: Realizing that they're sentient human beings with wonderful potential and all sorts of problems, right?
28:06
SPEAKER_03: So we need to work with them through their problems and through their emotional flooding state to get them to an inspired, activated state.
28:16
SPEAKER_03: And everybody has baggage and issues.
28:18
SPEAKER_03: So this is an art.
28:20
SPEAKER_03: It's an art that you can do, and we can teach you how to do this.
28:24
SPEAKER_03: But it's very, very rewarding work.
28:27
SPEAKER_03: I spend every day of my life helping people get unstuck, and there's nothing more fulfilling.
28:33
SPEAKER_02: Yeah, I love that.
28:34
SPEAKER_02: You know, it reminded me what you said, Sam, of a Ted Lasso episode I saw recently.
28:40
SPEAKER_02: And I think, you know, if we're talking coaches, everybody should watch Ted Lasso as a coach.
28:44
SPEAKER_02: He's brilliant and he he follows a lot of the same principles we're talking about.
28:48
SPEAKER_02: But his assistant coach was in a very stuck state.
28:51
SPEAKER_02: And and what you were saying, Sam, right, she was very emotionally flooded and overwhelmed.
28:57
SPEAKER_02: He literally sat beside her, didn't say anything, and just started breathing, like very intentional, deep breaths.
29:05
SPEAKER_02: And you could literally see her body start to relax.
29:09
SPEAKER_02: And then he was able just to say, Hey coach, what can I do for you?
29:13
SPEAKER_02: And she's like, You just did it, thank you.
29:16
SPEAKER_02: Right?
29:17
SPEAKER_02: I I was it was just a great example of what you're describing, you know, that that intensity people come with, we can see and feel it's there.
29:26
SPEAKER_02: And if we can't help them recognize that so that we can bring it down, you know, there's no moving forward.
29:34
SPEAKER_02: We have to address that.
29:36
SPEAKER_02: The second piece I'll leave with is, you know, my view of me being a good coach is how fast I work myself out of a job.
29:43
SPEAKER_02: It's how fast can these people go through all of those stuck states to get to the freedom state themselves.
29:49
SPEAKER_02: And I want to, as a coach, to consistently be thinking, where am I helping versus rescuing?
29:56
SPEAKER_02: So, you know, my challenge for leaders today is think of some area that your people have outgrown their need for you that you're still offering support.
30:05
SPEAKER_02: And maybe take that down and watch them stand.
30:08
SPEAKER_02: That that's the freedom state to me.
30:11
SPEAKER_00: Awesome.
30:12
SPEAKER_00: You know, there's one thing, last thought that comes to my mind, you've both talked about it, is sometimes as leaders, we want people to function at the level and speed we are working at.
30:21
SPEAKER_00: And you want them to work at the level and speed that fits for them.
30:24
SPEAKER_00: I think about an example where I failed abysmally with that.
30:27
SPEAKER_00: It was my wife and I were newlyweds, and some friends of ours that joined a gym.
30:31
SPEAKER_00: We ended up joining the gym with them, and they went to this aerobis class two nights a week, and they said, Hey, why don't you go with us?
30:35
SPEAKER_00: We said, Hey, let's do that.
30:36
SPEAKER_00: Now, I had been in the military and I was very much a push, push, push, push, push guy, do it more, do it till you throw up, kind of thing, right?
30:44
SPEAKER_00: And my wife was a singer, and she wasn't that way at all.
30:47
SPEAKER_00: She would never have been an athlete.
30:49
SPEAKER_00: You know, she was tall, thin, beautiful, never had to be an athlete.
30:52
SPEAKER_00: I loved doing that.
30:53
SPEAKER_00: And so very quickly, within a few weeks, I was ready to move to the next level of class.
30:58
SPEAKER_00: And I said, okay, let's go to the next level of class.
30:59
SPEAKER_00: We went to the next level of class, and she dropped out within a couple of times.
31:03
SPEAKER_00: And I thought, I just lost my partner.
31:05
SPEAKER_00: And I realized the reason I'd done it was because I was pushing to build where the way I wanted to, and I wasn't taking her along with me, right?
31:12
SPEAKER_00: And so she ended up stopping, she never went to the gym again.
31:14
SPEAKER_00: She never went to gym, she didn't go to the gym again for a decade, probably.
31:17
SPEAKER_00: And it was 100% my fault because I because I'm just push, push, push, be better, be better, faster, stronger, da-da-da-da.
31:24
SPEAKER_00: That wasn't what she wanted to do.
31:26
SPEAKER_00: She just wanted to be there and work out a little bit and have fun with family and friends.
31:29
SPEAKER_00: And I blew it.
31:30
SPEAKER_00: It took, again, almost a decade to get her back to the gym.
31:33
SPEAKER_00: And she had to go because she ultimately wanted to.
31:35
SPEAKER_00: And we have to be really careful that as we are working with the people we're coaching, that we're not trying to make them as fast, as smart, as strong, as whatever as we are.
31:44
SPEAKER_00: Let them be their best self and grow in their own way, not what you think they should be doing.
31:51
SPEAKER_00: Awesome.
31:53
SPEAKER_00: Well, thank you for joining us with Clear Performance Coaching.
31:56
SPEAKER_00: We hope you find this podcast to be helpful and valuable and hopefully you'll share with other people again.
32:01
SPEAKER_00: We're trying to help ordinary folks like you and us become extraordinary coaches, create outstanding results, and help people rise to their true level of potential.
32:09
SPEAKER_00: Thanks for being with us.
32:10
SPEAKER_00: Thanks for investing in the time.
32:12
SPEAKER_00: Have a great day.