017: Meet John DiJulius

Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders · Aug 19, 2020 · 37m

In this episode, world-class customer service authority and president of The DiJulius Group, John DiJulius, shares some great insights into customer experience gleaning from his remarkable years of experience and expertise.

John didn't get his success offered on a silver platter. When his dad deserted his mom and siblings, they went from being upper-middle-class to welfare overnight. He was labeled with Attention Deficit Disorder (ADD) and Learning Disability (LD) at a young age. He graduated from high school last and flunked out of college.

How did he turn all this around?

Simple. John had a…