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Latest / Early Edition with Ryan Bridge

Kate Hawkesby: Air NZ and Auckland Airport are not up to scratch

My brother travels a lot, both for work and to visit family – my nephew's studying in the US. So he’s made about three trips during the pandemic, done MIQ twice, and since MIQ was dropped he’s made about three more trips, he left again on another one yesterday. Given I’m not flying anywhere I always appreciate the update on his experiences.

Yesterday, he sends me a text from the airport, he’s mad. Mad because all the stuff he’s moaned about on all his previous trips are still not fixed or addressed, in fact he reckons it’s the worst it’s ever been. How’s that possible? Given we keep hearing…

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