Exploring the Evolving Role of PGA Professionals with Joe Kelly - GCTUK 123
In this episode - following a catch up between Eddie & Leighton, Eddie welcomes Joe Kelly, Head of Membership Support at the Professional Golfers' Association (PGA) of Great Britain & Ireland. Joe shares valuable insights into how the role of PGA Members is expanding far beyond the traditional golf professional.
As more clubs reassess their operations and restructure their business models, Joe discusses the wide-ranging skill sets that modern PGA Members are acquiring—spanning from business management and coaching to customer service and digital engagement. He provides real-world examples of…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.