
AI Talk: Proactive Customer Success - using AI to scale customer coverage
This is the audio-only version of our weekly AI talk show. Join us weekly for free by visiting www.business-reporter.co.uk/ai-talk
AI Talk: Proactive Customer Success - using AI to scale customer coverage
How AI is changing what "proactive" Customer Success actually looks like
Where AI creates leverage and where human judgment still matters most
What leading teams are learning as they balance automation, personalization, and customer outcomes
This episode is hosted by Martin Miller
https://www.linkedin.com/in/martinemiller/
Natalia Piaggio, Senior Customer Success Director, Leah
James Dalley…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.