Latest / Punk CX: Customer Experience Insights with Adrian Swinscoe
The value of hyperpersonalization and the state of CX - Interview with Greg Kihlström of The Agile Brand
Today’s episode of the Punk CX podcast is with Greg Kihlström from The Agile Brand. Greg is a best-selling author, speaker, and entrepreneur, and serves as an advisor and consultant to top companies on marketing technology, marketing operations, and digital transformation initiatives. A couple of months ago, Greg invited me to be a guest on his show, and we took the opportunity to meet up and record the episode while he was in Scotland recently on vacation. We covered a lot of ground, including the state of customer experience, what brands get right and what they don’t and…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.