Make the 10% Shift - The MRO Show Ep. 052
Heather Sanchez wants 10%... Because, when you find the time and make the effort, that 10% shift will help you manage stressful situations more easily, help residents go from angry to appreciative faster, and create opportunities for every member of your team to be more successful. We move toward what we focus on, so let’s go get that 10 percent!
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The skinny
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