Latest / The SmallBizChat with Melinda Emerson / Hit It and Quit It with Tonya Thomas, Saul Cohen, and Garrick C. Francis
Transcript
- 0:00Three, two, one, zero.
- 0:04Ignition.
- 0:06Lift off.
- 0:09Ending small business failure.
- 0:11Welcome to the Small Biz Chat podcast with the number one small business expert, Melinda
- 0:17Emerson.
- 0:18Melinda's goal is to end small business failure, and she'll give you the information
- 0:23you need to succeed and live the life you dream of.
- 0:26Now here's your host, the small biz chat lady herself, Melinda Emerson.
- 0:34Have you subscribed to the Small Biz Chat podcast?
- 0:37Well, it's time.
- 0:38Every Wednesday, we offer listeners bite sized actionable tips to start and grow a successful
- 0:45small business.
- 0:46In just twenty minutes or so a week, you can get a ton of insight and resources to propel
- 0:51your business forward.
- 0:53Be sure to subscribe to the Small Biz Chat podcast today.
- 0:58Need more help in your business, but you're not ready to hire a bigger team?
- 1:02Meet your agentic employees with cofounder.ai.
- 1:07Get AI powered support to tackle important business tasks, accelerate execution, and help
- 1:13you grow.
- 1:14Visit cofounder.ai and discover a smarter way to expand your team.
- 1:20Now it is time for our panel discussion that we like to call Hit It and Quit It.
- 1:27I'm gonna ask each of my guests to come back, with me, and I'm gonna ask each of them four
- 1:33questions.
- 1:34Now they're gonna be the same question, and each of them is only gonna have thirty seconds
- 1:39to answer.
- 1:40Now if someone takes somebody's answer, they better come up with something else because they
- 1:45still only have thirty seconds.
- 1:49So otherwise you're gonna get the cowbell and I don't wanna do that for you.
- 1:53So everybody please follow my instructions.
- 1:55So help me welcome back Tanya Thomas from Team Delegate, Saul Cohen, our expert CPA on the
- 2:04case, and Gerrick Francis, who is our legacy strategist with us today.
- 2:11Now here's our first question.
- 2:14Tanya, I'm gonna start with you, then you saw, then you, Gerrick.
- 2:18What is your favorite podcast?
- 2:21Money Moves.
- 2:22It's a financial podcast I just recently found, but I'm hooked.
- 2:26Alright.
- 2:27I love it.
- 2:27Saul, what about you?
- 2:28Favorite podcast?
- 2:29The Grown Up Business Podcast.
- 2:32It's fantastic.
- 2:33Absolutely fantastic.
- 2:34Podcast.
- 2:35Okay.
- 2:35I haven't heard of that one.
- 2:36I gotta check it out.
- 2:37Alright, Gerrick.
- 2:38What's your favorite podcast?
- 2:40I think it's social proof with David Shands, entrepreneurs trying to figure out the next
- 2:45step.
- 2:46Good stuff.
- 2:47Good stuff.
- 2:48I'm a big fan of membership.
- 2:50This is actually a podcast out there.
- 2:51If you can't saw, you would appreciate it.
- 2:53Two guys are really funny.
- 2:55They talk about all the ways you can create membership sites and subscription based
- 2:58businesses.
- 2:59Alright.
- 3:00Second question.
- 3:01This one I'm gonna come to you, Saul, first then you, Gerrick, then you, Tanya.
- 3:05What is your favorite business app?
- 3:10Audible.
- 3:12I think...
- 3:13Honestly, I I read so much as a as a business owner, and it's just got such a wealth of
- 3:18stuff.
- 3:18And I'm dyslexic, so I don't like to actually read, and listening to them is is great.
- 3:23It's audible.
- 3:24Absolutely for me.
- 3:25I'm I'm a cute audible person too.
- 3:29Yerrick, what about you?
- 3:30What's your favorite business app?
- 3:32Yeah.
- 3:33I have to be on team Sol on this one.
- 3:35Is one of those things that is just I drive up and down the road a lot, and it just...
- 3:40It become a You
- 3:41broke one of my rules, Jared.
- 3:43Couldn't do that one.
- 3:45You couldn't do that one.
- 3:46Man, just say, can I say, oh, what?
- 3:49Didn't I not explain how this works?
- 3:51Yeah.
- 3:52Yeah.
- 3:52You
- 3:52Your favorite app, man, the other one that you like.
- 3:56My favorite other one.
- 3:58You know, I'm gonna have to pull up chat GPT on that one dad, pull it up and use it for some
- 4:04advice every now and then and and a little bit of critical evaluation.
- 4:08Love it.
- 4:09Love it.
- 4:09ChatGPT is a great answer.
- 4:12Tanya, what about you?
- 4:13What's your favorite app?
- 4:15I don't know if it's Consumer Business, but the reminder app on my phone, it...
- 4:19That is lifesaver for me.
- 4:23I love it.
- 4:24I love it.
- 4:25I actually love Google Workspace.
- 4:27It's really...
- 4:28It makes us still able to use, like all of the functions of Google, but within our own
- 4:34company.
- 4:34So we're not using a Gmail contacting people and it gives us access to all of the other
- 4:39Google products.
- 4:40I really like Google Workspace.
- 4:42All right.
- 4:43Third question.
- 4:44This time I'm coming to you first, Garik, then you, Tanya, then you, Saul.
- 4:48What is your favorite old school marketing tip?
- 4:54Favorite old school marketing tip.
- 4:59My old school marketing tip would be the customer is always right from my granddad is
- 5:05that, you know, always think from the perspective of the customer.
- 5:10Alright.
- 5:10Good stuff.
- 5:12Tanya, what about you?
- 5:14These are tough, Melinda.
- 5:15I'll say, for me, old school, I guess, is and it was on the tip of my tongue.
- 5:27Always being in touch with people every day.
- 5:30You know, doing something each day that puts you in front of people.
- 5:35That's a good one.
- 5:37Right?
- 5:37You can do that all kind of ways.
- 5:38You can do that on email.
- 5:39You can it on social.
- 5:40You can
- 5:40do it on the phone.
- 5:41I like that.
- 5:42Saul, what about you?
- 5:43Mine is absolutely the the best marketing are happy clients.
- 5:48And if you deliver good value, people recommend, and there's no better marketing than
- 5:53that.
- 5:54Right.
- 5:54Keeping your customers happy.
- 5:56I can go with that.
- 5:57My favorite old school marketing tip is pick up the phone, call people.
- 6:01We get overly dependent on email and all these other way DMing people.
- 6:07Pick up the phone.
- 6:08It's amazing.
- 6:08I believe magic happens over the phone.
- 6:11Alright.
- 6:12Last question.
- 6:13This time, Tanya, I'm a start with you, then Saul, then Garrett.
- 6:17What is the best business book you have ever read?
- 6:22Hands down for me, Michael Gerber's E Myth.
- 6:27That was just a game changer.
- 6:31I'm a big fan of that one.
- 6:32The E Myth Revisited is one of the most important business books I think was ever
- 6:36written.
- 6:37What about you, Saul?
- 6:38What's your favorite business book you ever read?
- 6:40Absolutely.
- 6:41Cracking book, but I'm gonna go with 24 assets, Daniel Priestley.
- 6:46It is incredible book in terms of just setting out the foundation of a business and the assets
- 6:54that you're actually building to build a successful business, and the two different
- 6:59types of tracks on businesses that you can be building and knowing what journey you're
- 7:04actually on because there are two different ones, and they require very different steps.
- 7:08Fantastic.
- 7:09I haven't heard of that book.
- 7:11I'm gonna have to check that out.
- 7:13Gerrick, what about you?
- 7:14Best business book you ever read?
- 7:16I'm gonna go with Alter Ego because a lot of people who are creative or a lot of people who
- 7:24are in one business have to have an alter ego to be able to do the stuff they don't like and
- 7:29the stuff they're not good at.
- 7:30So you may have to have kind of that business alter ego to do your selling and your
- 7:34marketing, and you may have to be this other person in order to actually deliver your
- 7:38services.
- 7:39So I think sometimes that alter ego is important.
- 7:43I love that.
- 7:44I haven't heard of that book, but that sounds like a really good one.
- 7:47Now my favorite book, this is a book I've been hawking for about two years, is 10X is Easier
- 7:52Than 2X by Dan Sullivan.
- 7:54This book changed my life and changed my business and I love it.
- 8:00And if you listen to the Audible version of it, Dan Sullivan and his younger co author tell
- 8:06these little stories that are not in the book, in the Audible version.
- 8:09So this is a great book.
- 8:11I've read it about three times and it's just an incredible shift.
- 8:16Like if you wanna shift to the next gear, you read something like that.
- 8:20All right, thank you all so much to my guests.
- 8:23Thank you, Tanya Thomas.
- 8:25Thank you, Saul Cohen.
- 8:27Thank you, Gerrick Francis.
- 8:28You guys have been terrific and I really appreciate your time today to share on my
- 8:35podcast.
- 8:36Thank you.
- 8:38Appreciate it.
- 8:41Now that is a wrap for this episode of the Small Biz Chat podcast.
- 8:46I hope today's conversation gave you practical ideas and fresh inspiration to help you build a
- 8:52profitable business that creates freedom, wealth, and lasting impact.
- 8:57If you've enjoyed this episode, please be sure to subscribe and give us a five star review and
- 9:03share it with another entrepreneur who could benefit from today's insights.
- 9:08For more advice and business resources and thousands of articles to help you succeed as
- 9:13your own boss, head over to smallbizladyuniversity.com for more information
- 9:18about how I support entrepreneurs each and every day.
- 9:22And remember this, you never lose in business.
- 9:25Either you win or you learn.
- 9:28Small business success doesn't happen by accident, it happens when you take consistent
- 9:33action.
- 9:34Until next time.
- 9:35I'm Melinda Emerson, the small biz lady, America's number one small business expert, and
- 9:39you have been listening to the Small Biz Chat podcast.
- 9:48Thanks for listening to the Small Biz Chat podcast with Melinda Emerson.
- 9:52Subscribe to this podcast wherever you listen to podcasts, and join us next Wednesday for
- 9:57more fantastic information and interviews.
- 10:00You can find more sources and small business success strategies by visiting Melinda's
- 10:05website, succeedasyourownboss.com.
- 10:08Thanks again for listening, and we'll see you next week.