232 The Front Desk Lady with Lisa Marie Spradley : Dentistry Uncensored with Howard Farran

Dentistry Uncensored with Howard Farran · Nov 19, 2015 · 1h 3m

•Keeping patients as the #1 Focus of front office team members •Retaining existing patients and in-office referrals •Continuing education for the front office team member Lisa Marie Spradley, FAADOM, the Front Desk Lady, has worked in the dental front office for nearly 20 years and understands the struggle to put the patient’s needs first while still taking care of the business of the front office. As a consultant and speaker, she trains the dental team to focus on the patient which leads to more production and increases in-office referrals. Recognized as one of the Top 25 Women in Dentistry…