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046: The Relationship Economy (Part 1)
On this week's podcast, it is Jess Pischel, Customer Experience Consultant for The DiJulius Group and Dean of the Customer eXperience Executive Academy who interviews John DiJulius on his latest book The Relationship Economy: Building Stronger Customer Connections in the Digital Age. This is part 1 of 2 episodes.
You will learn:
Today's illiterate are those who have an inability to make a meaningful connection with others.
Technology is not the enemy; using it to eliminate the human experience is
How we are all living in the touch screen age
Why we have generations that are relationship…
The skinny
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