Latest / The UK Flooring Podcast
A Bold Step Forward With Headlam
Chris Payne, CEO of Headlam Group PLC, joins us to discuss the flooring industry’s biggest challenges and opportunities. From mobile services vs showrooms to mental health in tradespeople, this episode offers insights into the future of flooring and Headlam's approach.
What’s Inside
The evolution of customer service: mobile services vs traditional showrooms
Supporting mental health in tradespeople and fostering a positive work environment
How Headlam is simplifying operations to improve client experiences
Key Discussion
Headlam's customer-led growth strategy is transforming the UK flooring…
The skinny
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