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Workday Expands Enterprise AI Strategy with New Autonomous Agents
In today's Cloud Wars Minute, I analyze how Sana is helping Workday transform from a system of record into a system of action.
Highlights
0:00 — Workday has announced two new agents: Sana for IT Service Management, or ITSM, and Sana Travel Agent. To recap, Workday acquired Sana at the end of 2025, and since then, the technology has evolved into Workday's employee AI layer, what the company describes as its "front door for work."
0:42 — Sana for ITSM automates workflows for tasks like employee onboarding, off-boarding, access changes, and standard IT requests, while the Sana Travel Agent helps…
The skinny
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