330 : Establishing Systems in Your Coffee Shop

Keys To The Shop : Equipping Coffee Shop Leaders · Feb 15, 2022 · 40m

Good intentions are nice and all, but how do you make sure that you can actually deliver on your ideals for quality, service, and beyond? The answer is systems. Unfortunately many shops are organizationally flying by the seat of their pants and delivering an inconsistent and frustrating experience. A well developed set of processes, lists, and procedures will give consistency to the standards we strive to offer our baristas and guests as well as aid us in developing a culture where people feel confident and cared for.

But how do we create, establish, and refine systems and processes so they…