Latest / MC Fireside Chats, an Outdoor Hospitality Podcast / MC Fireside Chats - June 15th, 2022

Transcript

MC Fireside Chats - June 15th, 2022 · MC Fireside Chats, an Outdoor Hospitality Podcast

• 0:51
  Welcome
• 0:51
  everybody
• 0:52
  to
• 0:52
  another
• 0:52
  episode
• 0:53
  of
• 0:53
  MC
• 0:53
  Fireside
• 0:53
  Chats.
• 0:54
  My
• 0:54
  name's
• 0:54
  Brian
• 0:54
  Searl
• 0:55
  with
• 0:55
  Insider
• 0:55
  Perks
• 0:56
  here
• 0:56
  as
• 0:56
  always
• 0:56
  with
• 0:56
  car
• 0:57
  Csizmadia
• 0:57
  from
• 0:57
  the
• 0:57
  Canadian
• 0:58
  Camping
• 0:59
  and
• 0:59
  RV
• 0:59
  council.
• 1:00
  We've
• 1:00
  got
• 1:00
  our
• 1:00
  regular
• 1:01
  kind
• 1:01
  of
• 1:01
  Campground
• 1:02
  owner
• 1:02
  focused
• 1:02
  show
• 1:03
  happening
• 1:04
  again
• 1:04
  today.
• 1:04
  So
• 1:04
  we're
• 1:05
  pleased
• 1:05
  to
• 1:05
  welcome
• 1:05
  back
• 1:05
  Mr.
• 1:06
  Mike
• 1:06
  Harrison
• 1:06
  from
• 1:06
  C
• 1:07
  lifestyle
• 1:08
  as
• 1:08
  well
• 1:08
  as
• 1:09
  dunk
• 1:09
  Winship
• 1:09
  from
• 1:09
  poo
• 1:10
  pond.
• 1:11
  I
• 1:11
  believe
• 1:11
  we
• 1:11
  might
• 1:11
  be
• 1:11
  joined
• 1:12
  by
• 1:12
  Joe
• 1:12
  deg
• 1:12
  from
• 1:13
  that
• 1:13
  in
• 1:13
  my
• 1:13
  community.
• 1:13
  I'm
• 1:13
  not
• 1:14
  sure
• 1:14
  if
• 1:14
  he's
• 1:14
  just
• 1:14
  got
• 1:14
  busy
• 1:15
  and
• 1:15
  has
• 1:15
  other
• 1:15
  commitments
• 1:16
  or
• 1:16
  things
• 1:16
  like
• 1:16
  that,
• 1:16
  but
• 1:16
  hopefully
• 1:17
  he'll
• 1:17
  be
• 1:17
  joining
• 1:17
  us
• 1:17
  a
• 1:17
  little
• 1:17
  bit
• 1:18
  later
• 1:18
  in
• 1:18
  the
• 1:18
  show.
• 1:18
  And
• 1:18
  then
• 1:18
  we've
• 1:18
  got
• 1:19
  two
• 1:19
  special
• 1:19
  guests
• 1:20
  here
• 1:20
  with
• 1:20
  us
• 1:20
  today.
• 1:21
  We've
• 1:21
  got
• 1:21
  Nick
• 1:21
  Perlow
• 1:22
  the
• 1:22
  business
• 1:23
  development
• 1:23
  consultant
• 1:24
  from
• 1:25
  tech,
• 1:25
  who
• 1:25
  is
• 1:25
  a
• 1:26
  consulting
• 1:26
  firm
• 1:27
  in
• 1:27
  the
• 1:27
  UK,
• 1:27
  Nick
• 1:28
  that
• 1:28
  is
• 1:28
  moving
• 1:28
  and
• 1:28
  expanding
• 1:29
  into
• 1:29
  all
• 1:29
  other
• 1:30
  kinds
• 1:30
  of
• 1:30
  places.
• 1:30
  That's
• 1:31
  I'll
• 1:31
  give
• 1:32
  you
• 1:32
  a
• 1:32
  chance
• 1:32
  to,
• 1:32
  I'll
• 1:32
  give
• 1:32
  you
• 1:32
  a
• 1:33
  chance
• 1:33
  to
• 1:33
  introduce
• 1:33
  yourself
• 1:33
  in
• 1:33
  one
• 1:34
  second.
• 1:34
  And
• 1:34
  then
• 1:34
  we've
• 1:34
  got
• 1:34
  Kevin
• 1:35
  and
• 1:35
  Isaac
• 1:35
  rains
• 1:36
  here
• 1:36
  who
• 1:36
  are
• 1:36
  the
• 1:36
  owners
• 1:37
  of
• 1:37
  dappled
• 1:37
  light
• 1:38
  adventures.
• 1:38
  They
• 1:39
  have
• 1:39
  glamping
• 1:39
  rentals
• 1:40
  that
• 1:40
  are
• 1:40
  located
• 1:40
  on
• 1:40
  50
• 1:41
  acres
• 1:41
  of
• 1:41
  privately
• 1:42
  owned
• 1:42
  property
• 1:42
  in
• 1:43
  Daniel
• 1:43
  Boone,
• 1:43
  national
• 1:44
  forest
• 1:45
  in
• 1:45
  Kentucky,
• 1:46
  super
• 1:46
  excited
• 1:46
  to
• 1:46
  talk
• 1:47
  to
• 1:47
  them.
• 1:47
  So
• 1:47
  I
• 1:47
  think
• 1:47
  the
• 1:47
  conversation
• 1:48
  may
• 1:48
  end
• 1:49
  up
• 1:49
  veering
• 1:49
  a
• 1:49
  little
• 1:49
  bit
• 1:49
  towards
• 1:50
  glamping,
• 1:51
  which
• 1:52
  we
• 1:52
  were
• 1:52
  having
• 1:52
  an
• 1:52
  interesting
• 1:53
  discussion
• 1:53
  before
• 1:53
  we
• 1:53
  got
• 1:53
  started,
• 1:54
  what
• 1:55
  it
• 1:55
  is
• 1:55
  and
• 1:55
  whether.
• 1:56
  Anyone
• 1:57
  here,
• 1:57
  qualifies
• 1:58
  Duncan,
• 1:58
  Mike,
• 1:59
  me,
• 1:59
  whoever
• 2:00
  else,
• 2:00
  cabins,
• 2:01
  whatever
• 2:01
  else.
• 2:01
  So
• 2:01
  we'll
• 2:01
  dive
• 2:02
  into
• 2:02
  those
• 2:02
  kinds
• 2:03
  of
• 2:03
  conversations
• 2:03
  and
• 2:03
  things
• 2:04
  like
• 2:04
  that.
• 2:04
  So
• 2:05
  just
• 2:05
  super
• 2:05
  excited
• 2:05
  to
• 2:05
  be
• 2:05
  here
• 2:06
  for
• 2:06
  another
• 2:06
  show.
• 2:06
  What's
• 2:06
  on
• 2:07
  the
• 2:07
  minds
• 2:07
  of
• 2:07
  let's
• 2:08
  start
• 2:08
  by
• 2:08
  introducing
• 2:09
  yourselves.
• 2:09
  Nick,
• 2:10
  just
• 2:10
  tell
• 2:10
  us
• 2:10
  a
• 2:10
  little
• 2:10
  bit
• 2:11
  about
• 2:11
  what
• 2:11
  GL
• 2:11
  tech
• 2:12
  is
• 2:12
  briefly,
• 2:12
  and
• 2:12
  then
• 2:12
  we'll
• 2:13
  give
• 2:13
  Kevin
• 2:13
  and
• 2:13
  Isaac
• 2:14
  the
• 2:14
  similar
• 2:14
  opportunity.
• 2:15
  Hey.
• 2:16
  Yeah.
• 2:16
  Thanks
• 2:16
  for
• 2:17
  on
• 2:17
  Brian
• 2:17
  Searl.
• 2:17
  I'm
• 2:18
  Nick,
• 2:18
  I
• 2:18
  work
• 2:19
  for
• 2:19
  glam
• 2:19
  tech,
• 2:20
  which
• 2:20
  at
• 2:20
  the
• 2:20
  minute
• 2:20
  is
• 2:20
  a
• 2:20
  UK
• 2:21
  company
• 2:21
  which
• 2:22
  was
• 2:22
  started
• 2:22
  in
• 2:22
  2019.
• 2:23
  And
• 2:23
  essentially
• 2:24
  we
• 2:24
  help
• 2:24
  people
• 2:24
  start
• 2:25
  their
• 2:25
  own
• 2:25
  glamping
• 2:25
  businesses
• 2:26
  and
• 2:26
  whatever
• 2:27
  form
• 2:27
  that
• 2:27
  may
• 2:27
  take.
• 2:27
  We
• 2:28
  started
• 2:28
  in
• 2:28
  2019
• 2:29
  after
• 2:29
  our
• 2:29
  two
• 2:29
  founders.
• 2:30
  Canman
• 2:31
  and
• 2:31
  ally
• 2:31
  set
• 2:32
  their
• 2:32
  own
• 2:32
  glamp
• 2:32
  site
• 2:33
  in
• 2:33
  the
• 2:33
  UK,
• 2:33
  just
• 2:33
  a
• 2:33
  little
• 2:34
  little
• 2:34
  five
• 2:34
  unit
• 2:35
  glamp
• 2:35
  site
• 2:35
  on
• 2:35
  the
• 2:36
  north
• 2:36
  coast
• 2:36
  of
• 2:36
  Scotland.
• 2:37
  They've
• 2:37
  got
• 2:37
  these
• 2:37
  little
• 2:38
  glamping
• 2:38
  pods,
• 2:38
  which
• 2:38
  are
• 2:38
  like
• 2:39
  curved,
• 2:39
  timber
• 2:40
  cabin,
• 2:40
  kind
• 2:40
  of
• 2:40
  things.
• 2:41
  They're
• 2:41
  huge
• 2:41
  in
• 2:41
  the
• 2:41
  UK.
• 2:41
  And
• 2:42
  yeah,
• 2:42
  we've
• 2:42
  been
• 2:42
  going
• 2:43
  for
• 2:43
  two,
• 2:43
  three
• 2:43
  years
• 2:44
  now
• 2:44
  growing
• 2:44
  fast
• 2:45
  and
• 2:45
  we're
• 2:45
  due
• 2:45
  to
• 2:46
  expand
• 2:47
  and
• 2:47
  launch
• 2:47
  GLTE
• 2:47
  north
• 2:48
  America
• 2:48
  which
• 2:48
  I'll
• 2:49
  be
• 2:49
  heading
• 2:49
  up
• 2:49
  next
• 2:50
  month.
• 2:50
  So
• 2:51
  keep
• 2:51
  an
• 2:51
  eye
• 2:51
  on
• 2:51
  that.
• 2:51
  I'll
• 2:52
  be
• 2:52
  posting,
• 2:52
  I'll
• 2:52
  be
• 2:52
  very
• 2:53
  busy
• 2:53
  on
• 2:53
  LinkedIn
• 2:53
  and
• 2:53
  mostly
• 2:54
  talking
• 2:54
  about
• 2:55
  the
• 2:55
  us
• 2:55
  and
• 2:55
  Canadian
• 2:55
  market.
• 2:56
  Yeah,
• 2:56
  keep
• 2:56
  an
• 2:56
  eye
• 2:57
  on
• 2:57
  that.
• 2:58
  Awesome.
• 2:58
  Super
• 2:58
  excited
• 2:59
  to
• 2:59
  dive
• 2:59
  into
• 2:59
  that
• 2:59
  with
• 2:59
  you
• 3:00
  in
• 3:00
  a
• 3:00
  little
• 3:00
  bit
• 3:00
  here,
• 3:01
  Kevin
• 3:01
  and
• 3:01
  Isaac
• 3:01
  with
• 3:02
  a
• 3:02
  Z
• 3:02
  who
• 3:02
  we
• 3:02
  misspelled
• 3:03
  in
• 3:03
  the
• 3:03
  Facebook
• 3:04
  post.
• 3:04
  Totally
• 3:04
  my
• 3:05
  fault.
• 3:06
  No
• 3:07
  worries.
• 3:07
  It
• 3:07
  happens
• 3:07
  all
• 3:08
  the
• 3:08
  time.
• 3:09
  So
• 3:09
  I'm
• 3:09
  Kevin
• 3:10
  I'm
• 3:10
  dad.
• 3:11
  And
• 3:11
  we
• 3:11
  bought
• 3:12
  a
• 3:12
  property.
• 3:12
  Our
• 3:13
  family
• 3:13
  did
• 3:13
  about
• 3:13
  17
• 3:14
  years
• 3:14
  ago
• 3:15
  and
• 3:16
  the
• 3:16
  whole
• 3:16
  get
• 3:17
  my
• 3:17
  family
• 3:17
  outside.
• 3:18
  We
• 3:18
  lived
• 3:18
  in
• 3:18
  a
• 3:19
  pretty
• 3:19
  urban
• 3:19
  area.
• 3:20
  So
• 3:20
  I
• 3:20
  wanted
• 3:20
  to
• 3:20
  get
• 3:20
  sick
• 3:21
  and
• 3:21
  his
• 3:21
  two
• 3:21
  sisters
• 3:22
  outside
• 3:22
  on
• 3:23
  weekends
• 3:24
  and
• 3:24
  over
• 3:24
  spring
• 3:24
  break
• 3:25
  and
• 3:25
  that
• 3:25
  kind
• 3:26
  of
• 3:26
  thing.
• 3:26
  It
• 3:26
  just
• 3:26
  was
• 3:27
  a
• 3:28
  50
• 3:28
  acres
• 3:28
  of
• 3:29
  raw
• 3:29
  land
• 3:29
  and
• 3:29
  had
• 3:29
  a
• 3:29
  driveway
• 3:30
  on
• 3:30
  it.
• 3:30
  And
• 3:31
  we
• 3:31
  just
• 3:31
  started
• 3:31
  cutting
• 3:31
  trails
• 3:32
  and
• 3:32
  Isaac
• 3:33
  and
• 3:33
  I
• 3:33
  haul
• 3:33
  firewood
• 3:34
  out
• 3:34
  of
• 3:34
  the
• 3:34
  woods.
• 3:35
  And
• 3:35
  when
• 3:35
  he
• 3:35
  was
• 3:36
  eight
• 3:36
  and
• 3:36
  nine
• 3:36
  just
• 3:36
  do
• 3:36
  little
• 3:37
  projects
• 3:37
  around
• 3:37
  the
• 3:38
  property
• 3:38
  Creek
• 3:38
  fire
• 3:39
  rings
• 3:39
  and
• 3:39
  that
• 3:39
  kind
• 3:39
  of
• 3:40
  thing.
• 3:40
  Over
• 3:40
  time,
• 3:41
  it
• 3:41
  went
• 3:41
  from
• 3:41
  tent,
• 3:41
  Camping
• 3:43
  to
• 3:43
  a
• 3:43
  trailer,
• 3:44
  to
• 3:44
  a
• 3:44
  yard,
• 3:45
  to
• 3:45
  a
• 3:45
  cabin.
• 3:46
  And
• 3:46
  then
• 3:46
  over
• 3:46
  the
• 3:46
  last
• 3:47
  year,
• 3:47
  Isaac
• 3:47
  has
• 3:47
  developed
• 3:48
  it
• 3:48
  into
• 3:48
  a
• 3:48
  full-fledged
• 3:50
  glamping
• 3:50
  business
• 3:50
  that
• 3:50
  has
• 3:51
  seven
• 3:51
  structures
• 3:52
  on
• 3:52
  the
• 3:52
  property.
• 3:52
  Now.
• 3:54
  Awesome.
• 3:55
  Congratulations.
• 3:56
  That's
• 3:56
  pretty
• 3:56
  cool.
• 3:56
  I
• 3:57
  was
• 3:57
  telling
• 3:57
  you
• 3:57
  before
• 3:57
  the
• 3:57
  show,
• 3:58
  I
• 3:58
  think
• 3:58
  I've
• 3:58
  been
• 3:58
  to
• 3:58
  Kentucky
• 3:59
  and
• 3:59
  Daniel
• 3:59
  Bo
• 4:00
  national
• 4:00
  forest,
• 4:00
  and
• 4:00
  driven
• 4:01
  all
• 4:01
  through
• 4:01
  the
• 4:01
  state
• 4:01
  parks
• 4:02
  there.
• 4:02
  And
• 4:02
  in
• 4:02
  addition
• 4:03
  to
• 4:03
  having
• 4:03
  a
• 4:03
  beautiful
• 4:03
  state
• 4:04
  park
• 4:04
  system
• 4:04
  it's
• 4:04
  just
• 4:04
  a
• 4:04
  beautiful
• 4:05
  state
• 4:05
  to
• 4:05
  be
• 4:06
  in
• 4:06
  and
• 4:06
  be
• 4:06
  a
• 4:06
  part
• 4:06
  of.
• 4:06
  So
• 4:07
  super
• 4:07
  excited.
• 4:07
  Maybe
• 4:07
  you
• 4:07
  can
• 4:07
  share
• 4:08
  some
• 4:08
  pictures
• 4:08
  with
• 4:08
  us
• 4:08
  a
• 4:08
  little
• 4:08
  bit
• 4:09
  later.
• 4:09
  We'd
• 4:09
  love
• 4:09
  to
• 4:09
  visualize
• 4:10
  that
• 4:10
  in
• 4:10
  addition
• 4:10
  to
• 4:10
  chatting
• 4:11
  with
• 4:11
  you.
• 4:11
  But
• 4:11
  before
• 4:11
  we
• 4:11
  get
• 4:11
  into
• 4:12
  these
• 4:12
  gentlemen's
• 4:12
  stories
• 4:13
  from
• 4:13
  GL
• 4:13
  tech
• 4:13
  and
• 4:13
  Kevin
• 4:14
  and
• 4:14
  Isaac's
• 4:14
  story
• 4:14
  Duncan,
• 4:15
  Mike,
• 4:15
  is
• 4:15
  there
• 4:16
  anything
• 4:16
  that's
• 4:16
  come
• 4:16
  across
• 4:17
  your
• 4:17
  desk
• 4:17
  in
• 4:17
  the
• 4:17
  last
• 4:18
  month,
• 4:18
  since
• 4:18
  we've
• 4:18
  had
• 4:18
  you
• 4:18
  on
• 4:19
  the
• 4:19
  show
• 4:19
  from
• 4:19
  a
• 4:20
  Campground
• 4:20
  perspective
• 4:21
  that
• 4:21
  you
• 4:21
  think
• 4:21
  we
• 4:21
  should
• 4:21
  be
• 4:22
  paying
• 4:22
  attention
• 4:22
  to?
• 4:23
  Certainly
• 4:23
  from
• 4:23
  our
• 4:23
  perspective
• 4:24
  is
• 4:25
  forecast
• 4:26
  perhaps,
• 4:27
  short
• 4:27
  term,
• 4:27
  what
• 4:28
  is,
• 4:28
  what
• 4:28
  does
• 4:28
  it
• 4:28
  look
• 4:29
  like?
• 4:29
  I'm
• 4:29
  on
• 4:29
  mark
• 4:30
  KES,
• 4:30
  forum
• 4:30
  as
• 4:30
  well.
• 4:31
  And,
• 4:31
  as.
• 4:32
  Across
• 4:32
  the
• 4:33
  country,
• 4:33
  based
• 4:33
  on
• 4:33
  the
• 4:34
  gas
• 4:34
  prices
• 4:34
  and
• 4:34
  inflation
• 4:35
  and,
• 4:35
  it
• 4:36
  seems
• 4:37
  universally
• 4:38
  everyone
• 4:39
  in
• 4:39
  that
• 4:39
  forum
• 4:39
  posted
• 4:40
  they're
• 4:40
  down.
• 4:40
  Doesn't
• 4:41
  mean
• 4:41
  they're
• 4:41
  down,
• 4:41
  from
• 4:41
  two
• 4:42
  years
• 4:42
  ago,
• 4:42
  but
• 4:42
  certainly
• 4:43
  the
• 4:43
  pace
• 4:43
  has
• 4:43
  slowed
• 4:44
  a
• 4:44
  little
• 4:44
  bit
• 4:44
  the
• 4:44
  on
• 4:45
  fire,
• 4:45
  nature
• 4:46
  of
• 4:46
  what
• 4:46
  the
• 4:47
  Camping
• 4:48
  industry
• 4:48
  has
• 4:48
  seen,
• 4:49
  certainly
• 4:49
  in
• 4:49
  the
• 4:49
  short
• 4:49
  term
• 4:50
  anyway,
• 4:50
  seems
• 4:50
  a
• 4:50
  little
• 4:50
  bit
• 4:50
  slower.
• 4:51
  So
• 4:51
  that's
• 4:51
  something
• 4:51
  we're
• 4:52
  monitoring,
• 4:52
  is
• 4:52
  it
• 4:52
  just
• 4:53
  a
• 4:53
  30,
• 4:53
  60
• 4:54
  day
• 4:54
  where
• 4:54
  people
• 4:54
  see
• 4:54
  what
• 4:54
  happens
• 4:55
  with
• 4:55
  gas
• 4:55
  prices
• 4:55
  and
• 4:56
  inflation,
• 4:56
  cuz
• 4:56
  our
• 4:57
  pace
• 4:57
  for
• 4:57
  next
• 4:57
  year's
• 4:57
  still
• 4:58
  booking.
• 4:58
  But
• 4:58
  certainly
• 4:59
  slow
• 4:59
  down
• 4:59
  a
• 4:59
  little
• 4:59
  bit.
• 4:59
  So
• 4:59
  that's
• 5:00
  something
• 5:00
  we're
• 5:00
  keeping
• 5:00
  a
• 5:00
  very
• 5:01
  close
• 5:01
  eye
• 5:01
  on.
• 5:02
  Yeah,
• 5:02
  I'm
• 5:03
  doing
• 5:03
  the
• 5:03
  same
• 5:03
  thing
• 5:03
  Mike
• 5:04
  and
• 5:04
  I've
• 5:04
  had
• 5:04
  calls
• 5:04
  with
• 5:05
  you
• 5:05
  and
• 5:05
  some
• 5:05
  of
• 5:05
  our
• 5:05
  other
• 5:06
  clients
• 5:06
  at
• 5:06
  Insider
• 5:07
  Brooks
• 5:07
  I'm
• 5:07
  actually
• 5:07
  pulling
• 5:08
  up
• 5:08
  right
• 5:08
  now.
• 5:08
  I
• 5:08
  just
• 5:08
  wanted
• 5:09
  to
• 5:09
  see,
• 5:09
  cause
• 5:09
  I
• 5:09
  think
• 5:09
  the
• 5:09
  fed
• 5:10
  was
• 5:10
  gonna
• 5:10
  reannounce
• 5:10
  their
• 5:11
  announcement
• 5:11
  right
• 5:11
  now,
• 5:11
  right?
• 5:13
  Like
• 5:13
  literally
• 5:13
  at
• 5:13
  the
• 5:13
  same
• 5:14
  time.
• 5:14
  Yep.
• 5:15
  Increase
• 5:15
  the
• 5:15
  interest
• 5:15
  rate
• 5:16
  by
• 5:16
  three
• 5:16
  quarters
• 5:16
  of
• 5:17
  percentage
• 5:17
  point.
• 5:18
  so
• 5:18
  they
• 5:19
  just
• 5:19
  did
• 5:19
  that
• 5:19
  five
• 5:20
  minutes
• 5:20
  ago.
• 5:20
  So
• 5:20
  that
• 5:21
  was
• 5:21
  expected
• 5:21
  in
• 5:21
  the
• 5:21
  market,
• 5:22
  but
• 5:22
  yeah
• 5:22
  inflation's
• 5:23
  definitely
• 5:23
  a
• 5:23
  big
• 5:23
  topic
• 5:24
  and
• 5:24
  it's
• 5:24
  really
• 5:24
  interesting,
• 5:25
  kind
• 5:25
  of
• 5:25
  some
• 5:25
  of
• 5:25
  the
• 5:25
  things
• 5:25
  we're
• 5:25
  seeing
• 5:26
  we
• 5:26
  discussed
• 5:26
  on
• 5:26
  the
• 5:26
  show
• 5:26
  previously,
• 5:27
  I
• 5:27
  don't
• 5:27
  know
• 5:27
  how
• 5:27
  far
• 5:27
  we
• 5:28
  wanna
• 5:28
  deep
• 5:28
  dive
• 5:28
  into
• 5:29
  it,
• 5:29
  but
• 5:30
  one,
• 5:30
  one
• 5:30
  thing
• 5:31
  that
• 5:31
  we've
• 5:31
  noticed
• 5:32
  up
• 5:32
  here
• 5:32
  in
• 5:32
  new
• 5:32
  England
• 5:33
  is
• 5:33
  that
• 5:33
  we've
• 5:33
  actually
• 5:33
  seen
• 5:34
  people
• 5:35
  park
• 5:35
  the
• 5:35
  trailer
• 5:36
  or
• 5:36
  looking
• 5:36
  to,
• 5:37
  keep
• 5:37
  it
• 5:37
  parked
• 5:37
  or
• 5:38
  have
• 5:38
  gone
• 5:38
  back
• 5:38
  to
• 5:39
  the
• 5:39
  classic
• 5:39
  tents.
• 5:40
  Like
• 5:40
  end
• 5:40
  booking
• 5:41
  is
• 5:41
  up
• 5:42
  quite
• 5:42
  a
• 5:42
  bit
• 5:44
  over
• 5:44
  previous
• 5:45
  years
• 5:45
  than
• 5:45
  we've
• 5:45
  seen
• 5:45
  in
• 5:46
  the
• 5:46
  past.
• 5:46
  It
• 5:46
  was
• 5:46
  definitely
• 5:47
  RV
• 5:47
  driven
• 5:48
  last
• 5:48
  year
• 5:49
  and
• 5:49
  the
• 5:49
  year
• 5:49
  before,
• 5:49
  but
• 5:50
  now
• 5:50
  we're
• 5:50
  seeing
• 5:51
  people
• 5:51
  bringing
• 5:52
  and
• 5:52
  packing
• 5:52
  out
• 5:52
  the
• 5:52
  canvas
• 5:53
  again,
• 5:53
  which
• 5:53
  is
• 5:54
  fascinating
• 5:54
  and
• 5:56
  brings
• 5:56
  a
• 5:56
  different
• 5:56
  kind
• 5:57
  of
• 5:57
  style
• 5:58
  of
• 5:58
  Camping.
• 5:58
  It
• 5:58
  puts
• 5:58
  a
• 5:59
  lot
• 5:59
  more
• 5:59
  demand
• 5:59
  on
• 6:00
  some
• 6:00
  of
• 6:00
  your
• 6:00
  other
• 6:00
  amenities
• 6:01
  when
• 6:02
  you
• 6:02
  have
• 6:02
  a
• 6:02
  lot
• 6:02
  of
• 6:02
  tents
• 6:02
  in
• 6:03
  the
• 6:03
  park,
• 6:03
  definitely
• 6:04
  puts
• 6:04
  a
• 6:04
  lot
• 6:04
  more
• 6:04
  use
• 6:04
  on
• 6:04
  the
• 6:05
  bathhouses.
• 6:06
  Put
• 6:06
  a
• 6:06
  lot
• 6:06
  more
• 6:06
  use
• 6:07
  of
• 6:07
  so
• 6:07
  you
• 6:07
  gotta
• 6:07
  make
• 6:07
  sure
• 6:07
  you
• 6:07
  keep
• 6:08
  on
• 6:08
  top
• 6:08
  of
• 6:08
  some
• 6:08
  of
• 6:08
  those
• 6:08
  amenities,
• 6:09
  that
• 6:09
  kind
• 6:09
  of
• 6:09
  thing.
• 6:10
  So
• 6:10
  it's
• 6:10
  still
• 6:10
  it's
• 6:10
  still
• 6:10
  looking
• 6:11
  like
• 6:11
  it's
• 6:11
  gonna
• 6:11
  be
• 6:11
  a
• 6:11
  great
• 6:12
  summer,
• 6:12
  but
• 6:13
  the
• 6:13
  clientele
• 6:14
  that
• 6:14
  we
• 6:14
  may
• 6:14
  see
• 6:15
  may
• 6:15
  be
• 6:15
  a
• 6:15
  little
• 6:15
  amorphic
• 6:16
  than
• 6:16
  what
• 6:16
  we've
• 6:16
  seen
• 6:17
  in
• 6:17
  the
• 6:17
  last
• 6:17
  two
• 6:17
  CDs.
• 6:18
  I'm
• 6:19
  I
• 6:19
  think,
• 6:20
  go
• 6:20
  ahead,
• 6:20
  Cara.
• 6:20
  Sorry.
• 6:21
  I'm
• 6:21
  sorry.
• 6:22
  I
• 6:22
  was
• 6:22
  just
• 6:22
  going
• 6:22
  to
• 6:23
  speculate,
• 6:24
  about
• 6:25
  after
• 6:25
  last
• 6:25
  year
• 6:26
  and
• 6:26
  everyone
• 6:26
  having
• 6:26
  these
• 6:27
  really
• 6:27
  difficult
• 6:28
  time
• 6:29
  cons
• 6:29
  like.
• 6:31
  Really
• 6:31
  busy
• 6:32
  and
• 6:32
  nowhere
• 6:33
  near
• 6:33
  enough
• 6:33
  staff
• 6:34
  does
• 6:34
  this
• 6:35
  will,
• 6:35
  do
• 6:36
  we
• 6:36
  feel
• 6:36
  like
• 6:36
  this
• 6:36
  will
• 6:36
  translate
• 6:37
  to
• 6:37
  a
• 6:37
  little
• 6:38
  bit
• 6:38
  less
• 6:38
  pressure
• 6:39
  on
• 6:39
  the
• 6:39
  staffing
• 6:39
  side
• 6:40
  for
• 6:40
  this
• 6:40
  summer?
• 6:41
  That
• 6:41
  will
• 6:41
  alleviate
• 6:41
  some
• 6:42
  of
• 6:42
  that
• 6:42
  or?
• 6:43
  Nope.
• 6:43
  Nope.
• 6:44
  can't
• 6:45
  even,
• 6:45
  Nope.
• 6:46
  Dead
• 6:46
  hands
• 6:46
  down.
• 6:46
  No,
• 6:47
  there's
• 6:47
  just
• 6:47
  still
• 6:48
  not
• 6:48
  enough
• 6:49
  staff,
• 6:49
  not
• 6:50
  enough
• 6:50
  people,
• 6:50
  not
• 6:50
  enough
• 6:51
  will
• 6:51
  not
• 6:51
  yet.
• 6:51
  Last
• 6:52
  month
• 6:52
  there
• 6:52
  was
• 6:52
  there,
• 6:53
  the
• 6:53
  jobs
• 6:53
  report,
• 6:53
  there
• 6:53
  was
• 6:54
  11
• 6:54
  million
• 6:55
  open
• 6:55
  jobs
• 6:55
  and
• 6:56
  five
• 6:56
  and
• 6:56
  half
• 6:56
  million
• 6:56
  available
• 6:57
  employees.
• 6:58
  That,
• 6:58
  that,
• 6:58
  that
• 6:58
  really
• 6:58
  hasn't
• 6:59
  changed
• 6:59
  yet.
• 6:59
  Now
• 7:00
  obviously,
• 7:00
  as,
• 7:01
  things
• 7:01
  are,
• 7:01
  step
• 7:02
  process,
• 7:02
  right?
• 7:02
  So
• 7:03
  depending
• 7:03
  on
• 7:03
  what
• 7:03
  happens
• 7:03
  with
• 7:04
  the
• 7:04
  fed
• 7:04
  rate,
• 7:04
  depending
• 7:04
  on
• 7:04
  what
• 7:05
  happens,
• 7:05
  inflation,
• 7:05
  there's
• 7:06
  gonna
• 7:06
  be
• 7:07
  some
• 7:07
  kind
• 7:07
  of
• 7:07
  slow
• 7:08
  down
• 7:08
  which
• 7:08
  will
• 7:08
  clearly
• 7:09
  indicate
• 7:10
  what
• 7:10
  happens,
• 7:11
  the
• 7:11
  RV
• 7:11
  industry,
• 7:11
  isn't
• 7:12
  going
• 7:12
  to
• 7:12
  slow
• 7:12
  down
• 7:13
  to
• 7:13
  the
• 7:13
  point.
• 7:14
  Hey
• 7:14
  we're
• 7:14
  cutting
• 7:15
  staff.
• 7:15
  And
• 7:16
  it's
• 7:16
  still
• 7:16
  a
• 7:16
  very
• 7:16
  healthy
• 7:17
  industry
• 7:17
  and,
• 7:17
  we're
• 7:18
  very
• 7:18
  tied
• 7:18
  into
• 7:18
  the
• 7:18
  hotel
• 7:19
  industry.
• 7:19
  As
• 7:19
  well,
• 7:20
  and,
• 7:20
  the
• 7:21
  indicators
• 7:21
  are
• 7:21
  still
• 7:21
  good
• 7:21
  and
• 7:22
  the
• 7:22
  RV
• 7:22
  and
• 7:22
  Camping,
• 7:23
  still
• 7:23
  is
• 7:24
  the
• 7:24
  most
• 7:24
  affordable
• 7:24
  vacation
• 7:25
  people
• 7:26
  can
• 7:26
  take.
• 7:26
  Our
• 7:26
  outlook
• 7:27
  is,
• 7:27
  this
• 7:27
  is
• 7:27
  a
• 7:27
  short
• 7:28
  term.
• 7:28
  I
• 7:29
  want
• 7:29
  you
• 7:29
  to
• 7:29
  define
• 7:30
  a
• 7:30
  short
• 7:30
  term,
• 7:30
  as
• 7:30
  relative
• 7:31
  to
• 7:31
  everybody,
• 7:32
  a
• 7:32
  short
• 7:32
  term
• 7:32
  condition
• 7:33
  but
• 7:33
  still,
• 7:33
  extremely
• 7:34
  healthy
• 7:34
  industry
• 7:35
  and
• 7:35
  which
• 7:36
  means
• 7:36
  staffing.
• 7:36
  We
• 7:36
  still
• 7:37
  have
• 7:37
  challenges
• 7:37
  with
• 7:39
  Yeah.
• 7:39
  I've
• 7:39
  heard
• 7:39
  across
• 7:40
  the
• 7:40
  spectrum
• 7:40
  from
• 7:40
  different
• 7:41
  hotel
• 7:41
  operators
• 7:42
  that
• 7:42
  this
• 7:42
  is
• 7:42
  the
• 7:42
  best
• 7:42
  summer
• 7:43
  they've
• 7:43
  ever
• 7:43
  had
• 7:44
  in
• 7:44
  the
• 7:44
  history
• 7:45
  of
• 7:45
  forever.
• 7:45
  I
• 7:45
  remember
• 7:46
  Hilton
• 7:46
  corporate
• 7:46
  is
• 7:47
  saying
• 7:47
  that
• 7:47
  and
• 7:47
  some
• 7:47
  of
• 7:47
  the
• 7:47
  local
• 7:48
  people
• 7:48
  that
• 7:48
  we
• 7:48
  know
• 7:48
  that
• 7:49
  own
• 7:49
  franchises
• 7:49
  and
• 7:50
  things
• 7:50
  like
• 7:50
  that.
• 7:50
  And
• 7:50
  then
• 7:50
  I
• 7:51
  think
• 7:51
  that
• 7:51
  one
• 7:52
  thing
• 7:52
  that's
• 7:52
  important
• 7:52
  to
• 7:52
  hit
• 7:53
  on
• 7:53
  before
• 7:53
  we
• 7:53
  move
• 7:53
  on
• 7:54
  from
• 7:54
  this
• 7:54
  topic.
• 7:54
  Cause
• 7:54
  I
• 7:54
  don't
• 7:54
  wanna
• 7:54
  focus
• 7:55
  again
• 7:55
  on
• 7:55
  inflation
• 7:55
  too
• 7:56
  much
• 7:56
  cause
• 7:56
  we've
• 7:56
  touched
• 7:56
  on
• 7:56
  it
• 7:57
  in
• 7:57
  previous
• 7:57
  shows,
• 7:57
  although
• 7:58
  it
• 7:58
  is
• 7:58
  important
• 7:59
  is
• 7:59
  that
• 7:59
  you're
• 8:00
  saying
• 8:00
  that,
• 8:00
  yeah,
• 8:01
  you're
• 8:01
  down
• 8:01
  from
• 8:01
  last
• 8:02
  year,
• 8:02
  but
• 8:02
  you're
• 8:02
  up
• 8:03
  30%
• 8:03
  from
• 8:04
  2020
• 8:04
  or
• 8:05
  2019.
• 8:05
  And
• 8:06
  so
• 8:06
  in
• 8:07
  hindsight,
• 8:07
  if
• 8:07
  you
• 8:08
  cut
• 8:08
  out
• 8:08
  this
• 8:09
  chunk
• 8:09
  of
• 8:10
  time,
• 8:10
  that
• 8:10
  is
• 8:11
  really
• 8:12
  normally,
• 8:13
  hopefully
• 8:13
  never
• 8:13
  gonna
• 8:14
  repeat
• 8:14
  itself
• 8:14
  again.
• 8:15
  We're
• 8:15
  doing
• 8:15
  really
• 8:15
  good
• 8:16
  as
• 8:16
  an
• 8:16
  industry
• 8:16
  still
• 8:17
  absolutely.
• 8:17
  Okay,
• 8:17
  so
• 8:17
  let's
• 8:18
  move
• 8:18
  on
• 8:18
  from
• 8:18
  inflation
• 8:19
  real
• 8:19
  quick.
• 8:19
  And
• 8:19
  talk
• 8:19
  about
• 8:20
  I
• 8:20
  guess
• 8:20
  we
• 8:20
  should
• 8:21
  probably
• 8:21
  focus
• 8:21
  on
• 8:21
  glamping.
• 8:22
  Is
• 8:22
  there
• 8:22
  anything
• 8:22
  else
• 8:22
  Duncan
• 8:23
  that
• 8:23
  you
• 8:23
  wanted
• 8:23
  to,
• 8:23
  that
• 8:24
  came
• 8:24
  across
• 8:24
  your
• 8:24
  desk
• 8:24
  that
• 8:24
  you
• 8:24
  wanted
• 8:25
  to
• 8:25
  touch
• 8:25
  on
• 8:25
  before
• 8:25
  we
• 8:25
  kind
• 8:26
  of
• 8:26
  shift
• 8:26
  gears
• 8:26
  here?
• 8:26
  No.
• 8:27
  That's
• 8:27
  really
• 8:27
  about
• 8:28
  it.
• 8:28
  This
• 8:28
  is
• 8:28
  just
• 8:28
  the
• 8:29
  pivoting
• 8:29
  away
• 8:29
  from
• 8:30
  as
• 8:31
  many
• 8:31
  RVs
• 8:31
  and
• 8:32
  into
• 8:33
  tents.
• 8:34
  Again
• 8:34
  cabin
• 8:35
  rentals
• 8:35
  still
• 8:35
  are
• 8:35
  doing
• 8:35
  really
• 8:36
  well
• 8:36
  as
• 8:36
  we
• 8:36
  kind
• 8:36
  of
• 8:37
  pivot
• 8:37
  to
• 8:37
  talk
• 8:37
  about
• 8:38
  glamping,
• 8:38
  at
• 8:38
  least
• 8:38
  for
• 8:39
  us,
• 8:39
  but
• 8:39
  we've
• 8:40
  had
• 8:40
  cabin
• 8:40
  rentals
• 8:41
  now
• 8:41
  for
• 8:42
  close
• 8:43
  to
• 8:43
  50
• 8:43
  years.
• 8:44
  So
• 8:44
  it's
• 8:44
  definitely
• 8:45
  been
• 8:45
  something
• 8:45
  that
• 8:45
  we've
• 8:45
  had
• 8:46
  in
• 8:46
  our
• 8:46
  business
• 8:46
  model
• 8:47
  from
• 8:47
  almost
• 8:47
  the
• 8:47
  very
• 8:48
  beginning.
• 8:50
  How
• 8:50
  old
• 8:50
  are
• 8:50
  you
• 8:50
  Duncan?
• 8:54
  Way
• 8:54
  older
• 8:55
  than
• 8:55
  I
• 8:55
  am.
• 8:55
  Oh,
• 8:56
  okay.
• 8:57
  Okay.
• 8:57
  I'm
• 8:57
  just
• 8:57
  giving
• 8:58
  you,
• 8:58
  I'm
• 8:58
  just
• 8:58
  giving
• 8:58
  you
• 8:59
  a
• 8:59
  little
• 8:59
  tease
• 8:59
  there.
• 8:59
  Duning
• 9:00
  no,
• 9:00
  that's
• 9:00
  okay.
• 9:01
  Continue,
• 9:01
  please.
• 9:02
  I'm
• 9:02
  sorry.
• 9:04
  Yeah.
• 9:04
  So
• 9:05
  I
• 9:05
  think
• 9:05
  that
• 9:05
  there's
• 9:06
  still
• 9:06
  a
• 9:06
  ton
• 9:07
  of
• 9:07
  demand
• 9:07
  for
• 9:07
  that.
• 9:07
  I
• 9:07
  think
• 9:08
  some
• 9:08
  people.
• 9:09
  Have
• 9:09
  pivoted
• 9:10
  back
• 9:10
  to
• 9:10
  hotels,
• 9:11
  as
• 9:11
  you're
• 9:11
  seeing
• 9:11
  some
• 9:11
  of
• 9:11
  that
• 9:12
  hotel
• 9:12
  demand
• 9:13
  really
• 9:13
  bounce
• 9:13
  back.
• 9:14
  Everyone
• 9:14
  tried
• 9:14
  Camping
• 9:15
  last
• 9:15
  year,
• 9:16
  and
• 9:16
  now
• 9:16
  they're
• 9:16
  trying
• 9:16
  hotels
• 9:17
  again
• 9:17
  this
• 9:17
  year.
• 9:18
  And
• 9:18
  then
• 9:18
  it'll
• 9:18
  be
• 9:18
  curious
• 9:19
  to
• 9:19
  see
• 9:19
  how
• 9:20
  it
• 9:20
  level
• 9:20
  back
• 9:21
  out
• 9:21
  the
• 9:21
  following
• 9:22
  year
• 9:22
  it's
• 9:22
  peaks
• 9:23
  and
• 9:23
  valleys
• 9:23
  as
• 9:23
  it
• 9:23
  goes,
• 9:26
  consumer
• 9:26
  behavior
• 9:26
  is
• 9:27
  very
• 9:27
  amorphic
• 9:27
  at
• 9:28
  the
• 9:28
  moment.
• 9:30
  Yeah.
• 9:30
  It's
• 9:30
  interesting
• 9:31
  to
• 9:31
  me.
• 9:31
  And
• 9:31
  again
• 9:31
  I
• 9:32
  really
• 9:32
  we
• 9:32
  should
• 9:32
  talk
• 9:33
  about
• 9:33
  this
• 9:33
  more.
• 9:33
  We
• 9:33
  just
• 9:34
  don't
• 9:34
  wanna
• 9:34
  focus
• 9:34
  every
• 9:35
  single
• 9:35
  show
• 9:35
  on
• 9:35
  it
• 9:35
  because
• 9:36
  it's,
• 9:36
  the
• 9:36
  behavior
• 9:37
  is
• 9:37
  really
• 9:37
  interesting
• 9:38
  to
• 9:38
  me
• 9:38
  because
• 9:38
  you
• 9:38
  would
• 9:38
  assume
• 9:39
  that
• 9:39
  just
• 9:39
  like
• 9:40
  in
• 9:40
  2008,
• 9:40
  people
• 9:41
  would
• 9:41
  take
• 9:41
  less
• 9:41
  long
• 9:42
  trips
• 9:43
  and
• 9:43
  they
• 9:43
  would
• 9:43
  stay
• 9:44
  more
• 9:44
  close
• 9:45
  to
• 9:45
  home.
• 9:45
  But
• 9:45
  the
• 9:45
  searches
• 9:46
  we've
• 9:46
  seen
• 9:46
  for
• 9:46
  people
• 9:47
  in
• 9:47
  radiuss
• 9:48
  around
• 9:48
  parks,
• 9:48
  like
• 9:48
  Campground
• 9:49
  near
• 9:49
  me,
• 9:49
  RV
• 9:50
  parks
• 9:50
  near
• 9:50
  me
• 9:50
  is
• 9:50
  actually
• 9:51
  down
• 9:52
  the
• 9:52
  last
• 9:52
  two
• 9:53
  weeks
• 9:53
  over
• 9:53
  the
• 9:53
  last
• 9:53
  two
• 9:54
  weeks
• 9:54
  in
• 9:54
  the
• 9:54
  last
• 9:54
  30
• 9:54
  days
• 9:55
  over
• 9:55
  the
• 9:55
  last
• 9:55
  30
• 9:55
  days,
• 9:56
  which
• 9:56
  is
• 9:56
  an
• 9:56
  indicator
• 9:57
  that
• 9:57
  in
• 9:57
  general,
• 9:58
  people
• 9:58
  are
• 9:58
  not
• 9:58
  looking
• 9:59
  for.
• 9:59
  Place
• 10:00
  this
• 10:00
  closer
• 10:00
  to
• 10:00
  home.
• 10:00
  And
• 10:01
  so
• 10:01
  we
• 10:01
  don't
• 10:01
  know
• 10:02
  if
• 10:02
  they're
• 10:02
  S
• 10:02
  splurging
• 10:03
  on
• 10:03
  those
• 10:03
  longer
• 10:03
  RV
• 10:04
  trips,
• 10:04
  like
• 10:04
  they're
• 10:04
  S
• 10:04
  splurging
• 10:05
  on
• 10:05
  hotel
• 10:05
  vacations.
• 10:06
  Like
• 10:06
  we're
• 10:06
  reading
• 10:06
  about
• 10:07
  if
• 10:07
  they're
• 10:07
  just
• 10:08
  not
• 10:08
  traveling
• 10:08
  at
• 10:08
  all,
• 10:09
  if
• 10:09
  they're
• 10:09
  waiting
• 10:09
  till
• 10:10
  the
• 10:10
  kids
• 10:10
  get
• 10:10
  outta
• 10:10
  school,
• 10:11
  there's
• 10:11
  so
• 10:11
  many
• 10:12
  different
• 10:12
  things
• 10:12
  that
• 10:12
  are
• 10:12
  influencing
• 10:13
  all
• 10:13
  together,
• 10:14
  and
• 10:15
  it's
• 10:15
  hard
• 10:15
  for
• 10:15
  us
• 10:15
  to
• 10:15
  discern
• 10:17
  the
• 10:17
  behavior.
• 10:18
  It's
• 10:18
  so
• 10:18
  rapidly
• 10:19
  changing
• 10:20
  well
• 10:20
  in
• 10:20
  our
• 10:20
  season,
• 10:21
  social,
• 10:23
  sorry.
• 10:24
  No,
• 10:24
  no
• 10:24
  worries.
• 10:25
  The
• 10:25
  fog
• 10:25
  or
• 10:25
  they
• 10:26
  stick
• 10:26
  upon
• 10:26
  the
• 10:26
  land.
• 10:27
  Let
• 10:27
  me
• 10:27
  write
• 10:27
  that
• 10:27
  down.
• 10:30
  Yeah.
• 10:30
  you
• 10:30
  like
• 10:30
  that
• 10:30
  little
• 10:30
  sound
• 10:31
  bite?
• 10:31
  I
• 10:31
  did.
• 10:32
  That
• 10:32
  was
• 10:32
  good.
• 10:32
  Good.
• 10:33
  Yeah,
• 10:33
  we
• 10:33
  can
• 10:33
  pull
• 10:34
  that
• 10:34
  out
• 10:34
  and
• 10:34
  put
• 10:34
  it
• 10:34
  on
• 10:34
  like
• 10:35
  a
• 10:35
  social
• 10:35
  we're
• 10:35
  talking
• 10:36
  about
• 10:36
  that.
• 10:36
  Pulling
• 10:36
  out
• 10:36
  quotes
• 10:36
  and
• 10:37
  putting
• 10:37
  it
• 10:37
  on
• 10:37
  social
• 10:37
  graphic.
• 10:38
  So
• 10:38
  that'll
• 10:38
  be
• 10:38
  our
• 10:38
  first
• 10:39
  one
• 10:40
  pick
• 10:41
  on
• 10:41
  the
• 10:41
  land.
• 10:42
  Yeah,
• 10:43
  no,
• 10:43
  for
• 10:43
  sure.
• 10:44
  I
• 10:44
  it's
• 10:44
  an
• 10:45
  interesting
• 10:45
  dynamic.
• 10:46
  I
• 10:46
  think
• 10:46
  it's
• 10:46
  all,
• 10:47
  obviously,
• 10:47
  so
• 10:48
  many
• 10:48
  gears
• 10:48
  turning
• 10:48
  in
• 10:48
  one
• 10:49
  at
• 10:49
  once
• 10:49
  in
• 10:49
  the
• 10:49
  machine
• 10:50
  and
• 10:50
  compounded
• 10:51
  by,
• 10:52
  arguably
• 10:52
  for
• 10:52
  a
• 10:52
  lot
• 10:53
  of
• 10:53
  us,
• 10:53
  a
• 10:53
  really
• 10:53
  short
• 10:54
  season.
• 10:54
  So
• 10:55
  it
• 10:55
  ends
• 10:55
  up
• 10:56
  being
• 10:56
  typically
• 10:56
  hindsight
• 10:57
  when
• 10:57
  we're
• 10:57
  assessing
• 10:58
  how
• 10:58
  things
• 10:59
  went
• 10:59
  which
• 10:59
  can
• 10:59
  be
• 11:00
  one
• 11:00
  of
• 11:00
  the
• 11:00
  biggest
• 11:00
  hurdles
• 11:01
  of
• 11:01
  this
• 11:01
  industry
• 11:02
  for.
• 11:02
  Let's
• 11:02
  pivot
• 11:02
  here
• 11:03
  in
• 11:03
  a
• 11:03
  second.
• 11:03
  Talk
• 11:03
  to,
• 11:04
  I
• 11:04
  think
• 11:04
  this
• 11:04
  is
• 11:04
  maybe
• 11:04
  a
• 11:04
  good
• 11:05
  segue,
• 11:05
  Isaac
• 11:05
  and
• 11:05
  Kevin.
• 11:06
  You
• 11:06
  told
• 11:06
  us,
• 11:06
  you
• 11:07
  interested
• 11:07
  yourself,
• 11:07
  told
• 11:07
  us
• 11:07
  a
• 11:07
  little
• 11:08
  bit
• 11:08
  about
• 11:08
  your
• 11:08
  business
• 11:08
  and
• 11:08
  I
• 11:08
  wanna
• 11:09
  learn
• 11:09
  how
• 11:09
  you
• 11:09
  got
• 11:09
  started
• 11:10
  and
• 11:10
  things
• 11:10
  like
• 11:10
  that.
• 11:10
  But
• 11:10
  very
• 11:10
  briefly,
• 11:11
  just
• 11:11
  help
• 11:12
  me
• 11:12
  with
• 11:12
  my
• 11:12
  segue
• 11:12
  here.
• 11:13
  Do
• 11:13
  you
• 11:13
  see
• 11:13
  that
• 11:14
  any
• 11:14
  of
• 11:14
  this
• 11:14
  as
• 11:15
  impacting
• 11:15
  your
• 11:16
  glamping
• 11:16
  business
• 11:17
  or
• 11:17
  the
• 11:17
  other
• 11:18
  people
• 11:18
  that
• 11:18
  you
• 11:18
  talk
• 11:18
  to,
• 11:19
  who
• 11:19
  are
• 11:20
  your
• 11:20
  colleagues
• 11:20
  that
• 11:20
  who,
• 11:21
  who
• 11:21
  do
• 11:21
  the
• 11:21
  same
• 11:21
  thing?
• 11:23
  So
• 11:24
  not
• 11:24
  yet.
• 11:24
  And
• 11:24
  the
• 11:24
  only,
• 11:25
  the
• 11:25
  main
• 11:25
  reason
• 11:25
  is
• 11:26
  because
• 11:26
  we've
• 11:27
  only
• 11:27
  been
• 11:27
  operational
• 11:28
  for
• 11:28
  one,
• 11:28
  one
• 11:29
  quarter
• 11:29
  now,
• 11:30
  so
• 11:30
  only
• 11:30
  a
• 11:30
  few
• 11:31
  months.
• 11:31
  So
• 11:31
  for
• 11:31
  us,
• 11:32
  it's
• 11:32
  hard
• 11:32
  to
• 11:32
  track
• 11:33
  any
• 11:33
  trends
• 11:33
  cuz
• 11:33
  we've
• 11:34
  only,
• 11:34
  we've
• 11:34
  just
• 11:35
  opened.
• 11:35
  So
• 11:36
  unfortunately
• 11:36
  we're
• 11:36
  not
• 11:36
  the
• 11:37
  experts
• 11:37
  yet
• 11:37
  on
• 11:37
  those
• 11:38
  types
• 11:38
  of
• 11:38
  trends,
• 11:38
  but
• 11:39
  I
• 11:39
  can
• 11:40
  say
• 11:40
  that
• 11:40
  we
• 11:41
  are
• 11:41
  well
• 11:42
  above
• 11:42
  objections
• 11:42
  and
• 11:42
  our
• 11:43
  projections
• 11:43
  were
• 11:43
  based
• 11:44
  on
• 11:45
  what's
• 11:45
  in
• 11:45
  the
• 11:45
  area
• 11:46
  and
• 11:46
  what
• 11:46
  other
• 11:46
  people
• 11:46
  are
• 11:46
  renting
• 11:47
  textures
• 11:48
  cost
• 11:49
  per
• 11:49
  night.
• 11:49
  We
• 11:49
  wanna
• 11:49
  look.
• 11:50
  Under
• 11:50
  that
• 11:51
  even,
• 11:51
  and
• 11:52
  our
• 11:52
  revenue
• 11:52
  is
• 11:52
  still
• 11:53
  above
• 11:53
  projection,
• 11:53
  so
• 11:54
  we
• 11:54
  haven't
• 11:54
  seen
• 11:55
  it
• 11:56
  just
• 11:56
  yet,
• 11:57
  but
• 11:57
  it
• 11:57
  wouldn't
• 11:57
  surprise
• 11:58
  me
• 11:58
  if
• 11:58
  it
• 11:58
  does.
• 11:58
  If
• 11:58
  there
• 11:59
  is
• 11:59
  a
• 11:59
  bit
• 11:59
  of
• 11:59
  a
• 11:59
  dip
• 12:00
  for
• 12:00
  us,
• 12:01
  there's
• 12:02
  some
• 12:02
  seasonality
• 12:02
  as
• 12:03
  well.
• 12:03
  So
• 12:04
  we're
• 12:04
  gonna
• 12:04
  get
• 12:05
  completely
• 12:06
  Bonker
• 12:06
  fall
• 12:06
  because
• 12:07
  the
• 12:07
  Eastern
• 12:08
  Woodlands
• 12:08
  have
• 12:09
  beautiful
• 12:09
  colors
• 12:10
  that
• 12:10
  come
• 12:10
  out
• 12:10
  in
• 12:10
  the
• 12:10
  fall.
• 12:11
  And
• 12:11
  then
• 12:11
  we
• 12:12
  dip
• 12:12
  a
• 12:12
  little
• 12:12
  bit
• 12:12
  in
• 12:12
  the
• 12:12
  winter
• 12:13
  drawing
• 12:14
  in
• 12:14
  the
• 12:14
  spring
• 12:15
  dip
• 12:15
  a
• 12:15
  little
• 12:15
  bit
• 12:15
  in
• 12:15
  the
• 12:15
  summer
• 12:16
  because
• 12:16
  of
• 12:16
  heat.
• 12:17
  So
• 12:17
  we're
• 12:17
  a
• 12:17
  little
• 12:17
  bit
• 12:17
  of
• 12:17
  a
• 12:17
  rollercoaster
• 12:18
  effect
• 12:19
  through
• 12:19
  the
• 12:19
  year.
• 12:20
  But
• 12:20
  as
• 12:20
  of
• 12:20
  right
• 12:20
  now
• 12:21
  not
• 12:21
  to
• 12:21
  counter
• 12:22
  anything
• 12:22
  that's
• 12:22
  been
• 12:22
  said
• 12:23
  far,
• 12:23
  but
• 12:24
  we're
• 12:24
  above
• 12:24
  projections,
• 12:25
  thankfully.
• 12:25
  That's
• 12:25
  why,
• 12:26
  I'm
• 12:26
  glad
• 12:26
  we
• 12:26
  have
• 12:26
  you
• 12:26
  guys
• 12:26
  on
• 12:27
  the
• 12:27
  call.
• 12:27
  Cause
• 12:27
  the
• 12:27
  glamping
• 12:28
  industry
• 12:28
  is
• 12:28
  one
• 12:29
  of
• 12:29
  those
• 12:29
  unique
• 12:30
  hybrid
• 12:31
  industries
• 12:32
  between
• 12:32
  hotels
• 12:33
  and
• 12:33
  between
• 12:34
  Camping.
• 12:35
  And
• 12:35
  yeah,
• 12:35
  while
• 12:35
  we're
• 12:36
  seeing
• 12:36
  hotels
• 12:37
  have
• 12:37
  blowout
• 12:37
  quarters,
• 12:38
  Campground
• 12:38
  are
• 12:38
  obviously
• 12:39
  doing
• 12:39
  very
• 12:39
  well
• 12:40
  still.
• 12:40
  There's
• 12:40
  no
• 12:40
  question
• 12:41
  about
• 12:41
  that.
• 12:41
  They're
• 12:41
  just
• 12:41
  down
• 12:42
  from
• 12:42
  21.
• 12:44
  And
• 12:44
  so
• 12:44
  it's
• 12:45
  an
• 12:45
  interesting
• 12:45
  discussion
• 12:46
  that
• 12:46
  we
• 12:46
  might
• 12:46
  be
• 12:46
  able
• 12:47
  to
• 12:47
  have
• 12:47
  here
• 12:47
  on
• 12:47
  a
• 12:48
  middle
• 12:48
  ground
• 12:48
  of,
• 12:49
  are
• 12:49
  you
• 12:49
  being,
• 12:50
  are
• 12:50
  you
• 12:50
  leaning
• 12:50
  closer
• 12:51
  to
• 12:51
  the
• 12:51
  hotel
• 12:51
  side
• 12:52
  or
• 12:52
  are
• 12:52
  you
• 12:52
  leaning
• 12:52
  closer
• 12:53
  to
• 12:53
  the
• 12:53
  Campground
• 12:53
  side
• 12:54
  or
• 12:54
  are
• 12:54
  you
• 12:54
  carving
• 12:54
  your
• 12:54
  own
• 12:54
  niche?
• 12:55
  Nick?
• 12:55
  What
• 12:55
  have
• 12:55
  you
• 12:55
  seen?
• 12:56
  I
• 12:56
  know
• 12:56
  you
• 12:56
  talked
• 12:56
  to
• 12:56
  a
• 12:56
  ton
• 12:56
  of
• 12:57
  businesses
• 12:57
  both
• 12:57
  in
• 12:58
  the
• 12:58
  UK
• 12:58
  and
• 12:59
  soon
• 12:59
  in
• 12:59
  the
• 12:59
  states.
• 12:59
  Yeah.
• 13:00
  So
• 13:00
  in
• 13:00
  terms
• 13:01
  of
• 13:01
  macro
• 13:01
  trends,
• 13:02
  I
• 13:02
  think
• 13:02
  is
• 13:02
  what
• 13:02
  you're
• 13:02
  saying
• 13:03
  earlier,
• 13:03
  Brian,
• 13:03
  in
• 13:03
  terms
• 13:04
  of
• 13:04
  the
• 13:04
  pandemic
• 13:05
  sort
• 13:05
  of
• 13:05
  launched
• 13:06
  it
• 13:06
  into
• 13:06
  the
• 13:06
  stratosphere
• 13:06
  a
• 13:06
  little
• 13:07
  bit.
• 13:07
  And
• 13:07
  there
• 13:07
  was
• 13:07
  a
• 13:08
  huge
• 13:08
  boom
• 13:08
  last
• 13:08
  summer
• 13:09
  certainly
• 13:09
  in
• 13:09
  the
• 13:09
  UK
• 13:10
  and
• 13:10
  maybe
• 13:10
  to
• 13:10
  a
• 13:10
  lesser
• 13:11
  degree
• 13:11
  this
• 13:11
  summer,
• 13:11
  but
• 13:12
  certainly
• 13:12
  the
• 13:12
  way
• 13:12
  the
• 13:13
  industry
• 13:13
  has
• 13:13
  developed.
• 13:14
  Especially
• 13:15
  in
• 13:15
  the
• 13:15
  UK
• 13:15
  sort
• 13:16
  of
• 13:16
  in
• 13:16
  that
• 13:17
  itself,
• 13:17
  into
• 13:17
  the
• 13:17
  consciousness
• 13:18
  really.
• 13:18
  And
• 13:18
  it's
• 13:19
  even
• 13:19
  though
• 13:19
  there's
• 13:19
  maybe
• 13:20
  a
• 13:20
  slight
• 13:20
  dip
• 13:20
  from
• 13:21
  last
• 13:21
  summer
• 13:21
  there's
• 13:21
  certainly
• 13:22
  a
• 13:22
  hu
• 13:22
  been
• 13:23
  a
• 13:23
  huge
• 13:23
  difference
• 13:23
  between
• 13:24
  now
• 13:24
  and
• 13:25
  two,
• 13:25
  three
• 13:25
  years
• 13:26
  ago
• 13:26
  where
• 13:26
  it
• 13:26
  was
• 13:26
  more
• 13:27
  of
• 13:27
  a
• 13:27
  niche
• 13:27
  in
• 13:27
  the
• 13:27
  us
• 13:28
  it's
• 13:29
  the
• 13:29
  us
• 13:29
  is
• 13:29
  probably
• 13:29
  2,
• 13:30
  3,
• 13:30
  4
• 13:30
  years
• 13:30
  behind
• 13:31
  the
• 13:31
  UK
• 13:31
  in
• 13:31
  terms
• 13:32
  of
• 13:32
  maturity
• 13:32
  of
• 13:32
  the
• 13:32
  glamping
• 13:33
  industry.
• 13:33
  But
• 13:34
  again,
• 13:35
  last,
• 13:35
  the
• 13:35
  COVID
• 13:35
  issues
• 13:36
  helped
• 13:36
  with
• 13:36
  actually
• 13:37
  into
• 13:37
  the
• 13:37
  consciousness
• 13:38
  and
• 13:39
  it's
• 13:39
  certainly
• 13:39
  got
• 13:39
  plenty
• 13:40
  of
• 13:40
  legs
• 13:40
  left
• 13:40
  to
• 13:40
  go,
• 13:40
  I
• 13:41
  think
• 13:41
  in,
• 13:41
  on
• 13:42
  sort
• 13:42
  of
• 13:42
  the
• 13:42
  overall
• 13:42
  macro
• 13:43
  trends
• 13:43
  in
• 13:43
  terms
• 13:44
  the
• 13:44
  inflation,
• 13:45
  the
• 13:45
  impact
• 13:46
  of
• 13:46
  that.
• 13:46
  I'm
• 13:46
  not
• 13:46
  so
• 13:46
  sure
• 13:47
  on
• 13:47
  that,
• 13:47
  to
• 13:47
  be
• 13:47
  honest.
• 13:47
  And
• 13:47
  you
• 13:47
  guys
• 13:48
  on
• 13:48
  the
• 13:48
  ground
• 13:48
  would
• 13:48
  better
• 13:48
  to
• 13:48
  know
• 13:49
  about
• 13:49
  that,
• 13:49
  but
• 13:50
  macro
• 13:50
  trends
• 13:50
  certainly
• 13:51
  it's
• 13:51
  continuing
• 13:52
  to
• 13:52
  grow.
• 13:52
  I'm
• 13:52
  gonna
• 13:52
  take
• 13:52
  this
• 13:52
  opportunity
• 13:53
  you
• 13:53
  gave
• 13:53
  me
• 13:54
  and
• 13:54
  pivot
• 13:54
  topics
• 13:55
  away
• 13:55
  from
• 13:55
  inflation.
• 13:55
  So
• 13:56
  let's
• 13:56
  talk
• 13:56
  about
• 13:56
  glamping
• 13:57
  in
• 13:57
  the
• 13:57
  UK
• 13:58
  first,
• 13:58
  because
• 13:58
  it
• 13:59
  interests
• 13:59
  me
• 13:59
  that
• 13:59
  you,
• 14:00
  obviously,
• 14:00
  your
• 14:00
  company
• 14:01
  started
• 14:01
  over
• 14:01
  there.
• 14:01
  You're
• 14:02
  now
• 14:02
  coming
• 14:02
  over
• 14:02
  to
• 14:02
  the
• 14:03
  states.
• 14:03
  Why
• 14:03
  do
• 14:03
  you
• 14:04
  feel
• 14:04
  like
• 14:05
  the
• 14:05
  glamping
• 14:05
  industry
• 14:06
  is
• 14:07
  more,
• 14:07
  obviously
• 14:07
  it
• 14:07
  is,
• 14:08
  I
• 14:08
  believe
• 14:08
  you,
• 14:08
  but
• 14:08
  is
• 14:08
  more
• 14:08
  established,
• 14:09
  has
• 14:09
  gotten
• 14:09
  more
• 14:10
  legs,
• 14:10
  has
• 14:10
  had
• 14:10
  more
• 14:11
  years
• 14:11
  to
• 14:11
  run
• 14:11
  in
• 14:11
  the
• 14:12
  UK
• 14:12
  and
• 14:12
  to
• 14:12
  a
• 14:12
  certain
• 14:13
  extent
• 14:13
  Europe
• 14:14
  than
• 14:14
  it
• 14:14
  has
• 14:14
  in
• 14:14
  the
• 14:14
  states.
• 14:16
  Okay.
• 14:16
  So
• 14:16
  first
• 14:17
  really
• 14:17
  just
• 14:17
  anecdotally
• 14:18
  if
• 14:18
  I,
• 14:19
  when
• 14:19
  someone
• 14:19
  asks
• 14:19
  me
• 14:19
  what
• 14:20
  I
• 14:20
  do
• 14:20
  for
• 14:20
  work,
• 14:20
  and
• 14:21
  I'll
• 14:21
  say
• 14:21
  the
• 14:21
  first
• 14:21
  question
• 14:21
  I'll
• 14:22
  say
• 14:22
  is,
• 14:22
  do
• 14:22
  you
• 14:22
  know
• 14:22
  what
• 14:22
  glamping
• 14:23
  is?
• 14:23
  And
• 14:23
  almost
• 14:24
  everyone
• 14:24
  in
• 14:24
  the
• 14:24
  UK
• 14:25
  says,
• 14:25
  yeah,
• 14:25
  I
• 14:25
  know
• 14:25
  what
• 14:25
  Lanine
• 14:26
  is.
• 14:26
  I
• 14:26
  asked
• 14:27
  the
• 14:27
  same
• 14:27
  question
• 14:27
  in
• 14:27
  the
• 14:28
  us.
• 14:29
  And
• 14:29
  it's
• 14:29
  a
• 14:29
  lot
• 14:29
  more
• 14:30
  hit
• 14:30
  and
• 14:30
  miss.
• 14:30
  So
• 14:30
  I
• 14:30
  was
• 14:31
  literally
• 14:31
  speaking
• 14:31
  today
• 14:31
  to
• 14:32
  some
• 14:32
  insurance
• 14:32
  providers
• 14:33
  who
• 14:33
  looking
• 14:34
  to
• 14:34
  get
• 14:34
  some
• 14:34
  professional
• 14:34
  liability
• 14:35
  insurance
• 14:35
  for
• 14:36
  when
• 14:36
  we
• 14:36
  launch.
• 14:36
  And
• 14:37
  I
• 14:37
  said
• 14:37
  to
• 14:37
  two
• 14:37
  different
• 14:38
  providers,
• 14:38
  you
• 14:38
  what
• 14:38
  glamping
• 14:38
  is.
• 14:39
  And
• 14:39
  they
• 14:39
  said,
• 14:39
  no,
• 14:39
  not
• 14:40
  really.
• 14:40
  So
• 14:40
  just
• 14:40
  on
• 14:41
  this
• 14:41
  sort
• 14:41
  of
• 14:41
  national
• 14:42
  consciousness,
• 14:42
  it's
• 14:43
  less
• 14:43
  of
• 14:43
  a
• 14:43
  thing.
• 14:43
  And
• 14:44
  also
• 14:45
  just
• 14:45
  the
• 14:45
  number
• 14:45
  of
• 14:46
  people
• 14:46
  wanting
• 14:46
  to
• 14:46
  start
• 14:46
  their
• 14:47
  own
• 14:47
  site.
• 14:47
  It's
• 14:47
  it's
• 14:48
  there
• 14:48
  was
• 14:48
  a
• 14:48
  big
• 14:48
  boom
• 14:49
  a
• 14:49
  couple
• 14:49
  years
• 14:49
  ago
• 14:49
  in
• 14:49
  the
• 14:49
  UK
• 14:50
  and
• 14:50
  you
• 14:50
  hear
• 14:50
  more
• 14:51
  and
• 14:51
  more
• 14:51
  people
• 14:51
  saying,
• 14:51
  there's
• 14:52
  more
• 14:52
  and
• 14:52
  more
• 14:52
  people
• 14:52
  getting
• 14:52
  into
• 14:53
  it
• 14:53
  in
• 14:53
  the
• 14:53
  us,
• 14:54
  but
• 14:54
  just
• 14:54
  probably
• 14:55
  to
• 14:55
  a
• 14:55
  lesser
• 14:55
  degree
• 14:56
  than
• 14:56
  the
• 14:56
  UK
• 14:57
  currently.
• 14:57
  But
• 14:57
  if
• 14:57
  you
• 14:57
  look
• 14:58
  at
• 14:58
  the
• 14:58
  research
• 14:58
  that's
• 14:59
  been
• 14:59
  done
• 14:59
  by,
• 14:59
  these
• 15:00
  research
• 15:00
  companies
• 15:01
  it's
• 15:01
  projected
• 15:01
  to
• 15:01
  just
• 15:01
  go
• 15:02
  and
• 15:02
  go
• 15:02
  and
• 15:02
  go
• 15:02
  for
• 15:03
  a
• 15:03
  minimum
• 15:03
  of
• 15:03
  the
• 15:03
  next
• 15:04
  decade.
• 15:04
  How
• 15:04
  do
• 15:04
  you
• 15:04
  define
• 15:05
  glamping?
• 15:05
  I'm
• 15:05
  gonna
• 15:05
  put
• 15:05
  you
• 15:06
  on
• 15:06
  the
• 15:06
  spot.
• 15:06
  How
• 15:06
  does
• 15:06
  Nick
• 15:07
  define
• 15:07
  glamping?
• 15:08
  Me
• 15:08
  personally.
• 15:09
  I
• 15:09
  think
• 15:09
  it,
• 15:09
  it
• 15:10
  deserves
• 15:10
  a,
• 15:11
  quite
• 15:11
  a
• 15:11
  broad
• 15:11
  interpretation.
• 15:12
  It
• 15:12
  means
• 15:13
  glamorous
• 15:13
  Camping.
• 15:14
  That's
• 15:14
  what
• 15:14
  the
• 15:14
  word
• 15:14
  means.
• 15:15
  And
• 15:15
  for,
• 15:16
  to
• 15:16
  me
• 15:17
  that
• 15:17
  means
• 15:18
  anything
• 15:18
  really
• 15:19
  where
• 15:19
  you
• 15:19
  don't
• 15:19
  have
• 15:19
  to
• 15:19
  pitch
• 15:20
  your
• 15:20
  own
• 15:20
  tent
• 15:20
  and
• 15:20
  there's
• 15:21
  a
• 15:21
  relative
• 15:21
  degree
• 15:22
  of
• 15:22
  luxury.
• 15:22
  Some
• 15:23
  will
• 15:23
  say,
• 15:23
  it
• 15:23
  should
• 15:24
  only
• 15:24
  be
• 15:24
  tented
• 15:24
  structures
• 15:25
  no
• 15:25
  canvas
• 15:25
  tents.
• 15:26
  I
• 15:26
  personally
• 15:26
  think
• 15:27
  it,
• 15:27
  it
• 15:27
  should
• 15:27
  incorporate
• 15:28
  things
• 15:28
  like
• 15:28
  glamping
• 15:29
  pods,
• 15:29
  which
• 15:29
  are
• 15:29
  timber
• 15:29
  structures
• 15:30
  which
• 15:30
  certainly
• 15:31
  have
• 15:31
  become
• 15:31
  proper
• 15:31
  in
• 15:31
  the
• 15:31
  UK
• 15:32
  and
• 15:32
  also
• 15:33
  ye
• 15:34
  geo
• 15:34
  domes
• 15:35
  and
• 15:35
  that
• 15:35
  kind
• 15:35
  of
• 15:35
  thing.
• 15:36
  So
• 15:36
  I
• 15:36
  think
• 15:36
  it,
• 15:36
  it
• 15:36
  deserves
• 15:37
  quite
• 15:37
  a
• 15:37
  broad
• 15:38
  interpretation
• 15:39
  and
• 15:39
  is
• 15:39
  up
• 15:39
  to,
• 15:40
  to
• 15:40
  the
• 15:40
  site
• 15:40
  owner
• 15:41
  and
• 15:41
  the
• 15:41
  guests
• 15:41
  to
• 15:41
  D.
• 15:43
  Yeah,
• 15:43
  I
• 15:43
  think
• 15:43
  I
• 15:44
  agree
• 15:44
  with
• 15:44
  that.
• 15:44
  I
• 15:44
  think
• 15:45
  that
• 15:45
  whether
• 15:45
  it
• 15:45
  includes
• 15:46
  cabins
• 15:47
  or
• 15:47
  not,
• 15:47
  that
• 15:47
  have
• 15:47
  been
• 15:47
  traditional
• 15:48
  and
• 15:48
  like
• 15:48
  Duncan
• 15:48
  was
• 15:49
  saying
• 15:49
  has
• 15:49
  been
• 15:49
  around
• 15:50
  at
• 15:50
  his
• 15:50
  property
• 15:50
  specifically
• 15:51
  for
• 15:51
  more
• 15:51
  than
• 15:51
  50
• 15:52
  years,
• 15:52
  I
• 15:52
  think
• 15:52
  is
• 15:53
  where
• 15:53
  I'm
• 15:54
  not
• 15:54
  sure.
• 15:55
  I
• 15:55
  think
• 15:55
  it
• 15:55
  very
• 15:55
  easily
• 15:56
  could,
• 15:57
  but
• 15:58
  yeah,
• 15:58
  I
• 15:58
  think
• 15:58
  it
• 15:58
  should
• 15:58
  be
• 15:58
  an
• 15:59
  all-encompassing
• 15:59
  term
• 15:59
  basically
• 16:00
  that
• 16:00
  encompasses
• 16:01
  everything
• 16:01
  outside
• 16:02
  of
• 16:02
  the
• 16:02
  RV
• 16:02
  stay.
• 16:03
  And
• 16:03
  the
• 16:03
  tent
• 16:03
  day
• 16:03
  the
• 16:03
  basic,
• 16:04
  I'm
• 16:04
  setting
• 16:05
  up
• 16:05
  a
• 16:05
  tent.
• 16:05
  I
• 16:05
  buy
• 16:05
  from
• 16:06
  Walmart
• 16:06
  to
• 16:06
  wherever
• 16:07
  stay.
• 16:07
  Yeah.
• 16:08
  I'd
• 16:08
  agree
• 16:08
  with
• 16:08
  that.
• 16:10
  OK.
• 16:10
  What
• 16:10
  do
• 16:10
  you
• 16:10
  think?
• 16:11
  Oh,
• 16:11
  go
• 16:11
  ahead,
• 16:11
  Duncan.
• 16:12
  I
• 16:12
  think
• 16:13
  that
• 16:13
  just
• 16:13
  speaks
• 16:13
  to
• 16:14
  how
• 16:15
  we
• 16:15
  set
• 16:15
  guest
• 16:15
  expectations.
• 16:16
  That's
• 16:17
  always
• 16:17
  a
• 16:17
  part
• 16:17
  of
• 16:18
  all.
• 16:18
  This
• 16:19
  is
• 16:19
  what
• 16:20
  does
• 16:20
  the
• 16:20
  guest
• 16:21
  expect
• 16:21
  when
• 16:22
  it
• 16:22
  goes
• 16:22
  to
• 16:22
  a.
• 16:24
  A
• 16:25
  glamping,
• 16:26
  either
• 16:27
  property
• 16:27
  or
• 16:27
  a
• 16:27
  glamping
• 16:28
  location
• 16:29
  inside
• 16:29
  of
• 16:29
  a
• 16:29
  larger
• 16:30
  property,
• 16:31
  what
• 16:31
  do
• 16:31
  they
• 16:31
  expect
• 16:32
  the
• 16:32
  outside
• 16:33
  to
• 16:33
  look
• 16:33
  like?
• 16:33
  What
• 16:33
  do
• 16:34
  they
• 16:34
  expect
• 16:34
  the
• 16:34
  inside
• 16:35
  to
• 16:35
  look
• 16:35
  like?
• 16:36
  And
• 16:36
  what
• 16:36
  do
• 16:37
  they
• 16:37
  expect,
• 16:37
  if
• 16:38
  any
• 16:38
  additional
• 16:39
  amenities
• 16:40
  that
• 16:40
  are
• 16:40
  specific
• 16:40
  to
• 16:41
  that?
• 16:41
  Like
• 16:41
  you
• 16:41
  have
• 16:41
  some
• 16:42
  places
• 16:43
  that
• 16:43
  do
• 16:43
  glamping
• 16:44
  where
• 16:44
  they
• 16:44
  have
• 16:44
  a
• 16:44
  guy
• 16:44
  who
• 16:45
  comes
• 16:45
  out
• 16:45
  and
• 16:45
  does
• 16:45
  a
• 16:45
  smore
• 16:46
  buffet
• 16:46
  for
• 16:46
  you
• 16:47
  at
• 16:47
  your
• 16:47
  site.
• 16:47
  Is
• 16:48
  that
• 16:48
  glamping
• 16:48
  or
• 16:49
  is
• 16:49
  that
• 16:49
  like
• 16:49
  Uber
• 16:50
  glamping?
• 16:51
  Is
• 16:51
  that
• 16:51
  just
• 16:51
  a
• 16:51
  whole
• 16:51
  other
• 16:52
  level?
• 16:52
  Beyond
• 16:53
  what
• 16:53
  we
• 16:53
  think
• 16:54
  of
• 16:54
  when
• 16:54
  we
• 16:54
  talk
• 16:54
  about
• 16:55
  glamping.
• 16:55
  And
• 16:55
  I
• 16:55
  think
• 16:55
  that
• 16:56
  I
• 16:56
  think
• 16:57
  all
• 16:58
  suffers
• 16:58
  under
• 16:58
  defining
• 16:59
  their
• 16:59
  desk
• 17:00
  expectations
• 17:01
  because
• 17:02
  of
• 17:02
  it,
• 17:02
  there's
• 17:02
  a
• 17:02
  big
• 17:02
  difference
• 17:03
  between
• 17:03
  a
• 17:03
  rich
• 17:04
  Carlton
• 17:05
  and
• 17:06
  a
• 17:06
  Hilton
• 17:06
  garden
• 17:07
  in,
• 17:07
  and
• 17:07
  they
• 17:08
  both
• 17:08
  serve
• 17:08
  different
• 17:08
  purposes,
• 17:09
  but
• 17:09
  they're
• 17:09
  both
• 17:09
  considered
• 17:10
  hotels.
• 17:12
  So
• 17:12
  we
• 17:12
  run
• 17:12
  into
• 17:12
  a
• 17:13
  similar
• 17:13
  issue
• 17:13
  with
• 17:14
  ING.
• 17:15
  Yeah.
• 17:15
  That
• 17:15
  yeah,
• 17:15
  go
• 17:15
  ahead.
• 17:15
  That's
• 17:16
  a
• 17:16
  huge
• 17:16
  thing
• 17:16
  that,
• 17:16
  so
• 17:17
  I'm
• 17:17
  currently
• 17:17
  writing
• 17:18
  a
• 17:18
  book
• 17:18
  on
• 17:18
  I've
• 17:18
  interviewed
• 17:19
  lots
• 17:19
  of
• 17:19
  GL
• 17:19
  site
• 17:19
  owners
• 17:20
  and
• 17:20
  just
• 17:20
  basically
• 17:20
  getting
• 17:21
  their
• 17:21
  words
• 17:21
  of
• 17:21
  wisdom
• 17:22
  and
• 17:22
  advice
• 17:22
  on
• 17:22
  things
• 17:23
  that
• 17:23
  people
• 17:23
  should
• 17:23
  do
• 17:23
  when
• 17:24
  they
• 17:24
  set
• 17:24
  up
• 17:24
  the
• 17:24
  site.
• 17:25
  And
• 17:25
  one
• 17:25
  common
• 17:26
  thing
• 17:26
  that
• 17:26
  I've
• 17:26
  heard
• 17:26
  from
• 17:27
  a
• 17:27
  lot
• 17:27
  of
• 17:27
  site
• 17:27
  owners
• 17:27
  is
• 17:28
  the,
• 17:29
  one
• 17:29
  of
• 17:29
  the
• 17:29
  biggest
• 17:29
  issues
• 17:30
  as
• 17:30
  say
• 17:30
  there
• 17:30
  Duncan
• 17:31
  is
• 17:31
  failing
• 17:31
  to
• 17:31
  set
• 17:32
  those
• 17:32
  expectations.
• 17:33
  So
• 17:33
  people
• 17:34
  maybe
• 17:34
  who
• 17:34
  want
• 17:34
  to
• 17:34
  try
• 17:35
  glamping
• 17:35
  for
• 17:35
  the
• 17:35
  first
• 17:36
  time
• 17:36
  are
• 17:36
  expecting,
• 17:37
  hotel,
• 17:37
  be
• 17:37
  boy
• 17:38
  level
• 17:38
  service.
• 17:39
  When
• 17:39
  a
• 17:39
  lot
• 17:39
  of
• 17:40
  the
• 17:40
  times
• 17:40
  that's
• 17:40
  not
• 17:40
  the
• 17:40
  case,
• 17:41
  it
• 17:41
  can
• 17:41
  be
• 17:41
  the
• 17:41
  case.
• 17:42
  But
• 17:42
  most
• 17:42
  sites
• 17:43
  generally
• 17:43
  a
• 17:43
  lot
• 17:43
  tends
• 17:43
  to
• 17:43
  just
• 17:44
  let
• 17:44
  you
• 17:44
  leave
• 17:45
  and
• 17:45
  enjoy
• 17:45
  the,
• 17:46
  nature
• 17:46
  and
• 17:46
  some
• 17:46
  seclusion
• 17:47
  and
• 17:48
  in,
• 17:48
  in
• 17:48
  some
• 17:48
  slightly
• 17:48
  nice
• 17:49
  accommodation.
• 17:50
  Whereas
• 17:50
  when
• 17:50
  people
• 17:50
  don't
• 17:51
  necessarily
• 17:51
  put
• 17:51
  that
• 17:51
  on
• 17:52
  their
• 17:52
  website
• 17:52
  and
• 17:52
  in
• 17:52
  the
• 17:52
  marketing
• 17:53
  and
• 17:53
  then
• 17:53
  guests
• 17:54
  come
• 17:54
  and
• 17:54
  say
• 17:54
  where's
• 17:55
  my
• 17:55
  service
• 17:55
  and
• 17:56
  all
• 17:56
  this
• 17:56
  it
• 17:56
  can
• 17:57
  cause
• 17:57
  them
• 17:57
  problems
• 17:57
  and
• 17:57
  leads
• 17:58
  some
• 17:58
  bad
• 17:58
  reviews.
• 17:58
  So
• 17:59
  I'd
• 17:59
  certainly
• 17:59
  agree
• 17:59
  with
• 17:59
  that
• 18:00
  one.
• 18:00
  I
• 18:00
  don't
• 18:00
  know
• 18:00
  about
• 18:00
  anybody
• 18:00
  here,
• 18:01
  but
• 18:01
  I'm
• 18:01
  expecting
• 18:02
  thisor
• 18:02
  buffet
• 18:02
  everywhere
• 18:03
  I
• 18:03
  go.
• 18:03
  But
• 18:03
  I
• 18:03
  think
• 18:04
  that's
• 18:04
  part
• 18:04
  of
• 18:04
  the,
• 18:05
  glamping
• 18:05
  is
• 18:05
  a
• 18:05
  relatively
• 18:06
  new
• 18:06
  industry,
• 18:07
  right?
• 18:07
  And
• 18:07
  so
• 18:07
  education
• 18:08
  and
• 18:09
  communication
• 18:09
  and
• 18:10
  marketing,
• 18:10
  the
• 18:10
  guest
• 18:10
  is
• 18:11
  important.
• 18:11
  It's
• 18:11
  no
• 18:11
  different
• 18:12
  than
• 18:12
  when
• 18:12
  the
• 18:12
  residents
• 18:13
  in
• 18:13
  brand
• 18:13
  or
• 18:13
  an
• 18:13
  extended
• 18:14
  stay
• 18:14
  brand
• 18:14
  came
• 18:14
  out
• 18:15
  for
• 18:15
  hotels.
• 18:15
  People
• 18:15
  didn't
• 18:16
  understand
• 18:16
  what
• 18:16
  that
• 18:16
  was
• 18:17
  and
• 18:17
  that
• 18:17
  it
• 18:17
  was
• 18:17
  gonna
• 18:17
  have
• 18:17
  a
• 18:17
  kitchen.
• 18:18
  And,
• 18:18
  what
• 18:18
  did
• 18:18
  you
• 18:18
  do?
• 18:18
  I
• 18:18
  remembered,
• 18:19
  10
• 18:19
  years
• 18:20
  ago
• 18:20
  and
• 18:20
  I
• 18:20
  would
• 18:20
  go
• 18:20
  Camping
• 18:20
  and
• 18:21
  I'd
• 18:21
  have
• 18:21
  my
• 18:21
  air
• 18:21
  mattress.
• 18:22
  My
• 18:22
  Marine
• 18:22
  buddy
• 18:23
  would
• 18:23
  make
• 18:23
  fun
• 18:23
  of
• 18:23
  me
• 18:24
  and,
• 18:24
  oh,
• 18:24
  you're
• 18:24
  glamping
• 18:25
  right
• 18:25
  with
• 18:25
  my
• 18:26
  air
• 18:26
  mattress
• 18:26
  and
• 18:26
  my
• 18:26
  L
• 18:27
  E
• 18:27
  D
• 18:27
  light,
• 18:27
  not
• 18:27
  my,
• 18:28
  little,
• 18:28
  my
• 18:29
  little
• 18:29
  propane
• 18:29
  lantern.
• 18:30
  And
• 18:30
  now,
• 18:31
  depending
• 18:31
  on
• 18:31
  what,
• 18:32
  to
• 18:32
  your
• 18:32
  point,
• 18:32
  depending
• 18:32
  on
• 18:32
  what
• 18:33
  level
• 18:33
  of
• 18:33
  glamping
• 18:33
  is
• 18:34
  really
• 18:34
  is
• 18:34
  defined
• 18:34
  by
• 18:35
  the
• 18:35
  consumer.
• 18:36
  And,
• 18:36
  we've
• 18:36
  got
• 18:36
  three
• 18:37
  different
• 18:37
  glamping
• 18:37
  options
• 18:38
  on
• 18:38
  our
• 18:38
  properties,
• 18:39
  whether
• 18:39
  it's
• 18:39
  a
• 18:40
  wagon,
• 18:40
  whether
• 18:41
  it's
• 18:41
  a
• 18:41
  cover,
• 18:41
  luxury
• 18:41
  tent
• 18:42
  or
• 18:42
  whether
• 18:42
  it's
• 18:42
  a
• 18:42
  cabin
• 18:43
  so
• 18:43
  really
• 18:44
  educating
• 18:45
  and
• 18:45
  providing
• 18:45
  that
• 18:45
  information
• 18:46
  to
• 18:46
  the
• 18:46
  guest
• 18:46
  of
• 18:46
  what
• 18:46
  the
• 18:46
  experience.
• 18:47
  It's
• 18:47
  no
• 18:47
  different
• 18:47
  than
• 18:47
  an
• 18:48
  Airbnb,
• 18:48
  right?
• 18:48
  You
• 18:49
  can
• 18:49
  go
• 18:49
  to
• 18:49
  Airbnb
• 18:49
  and,
• 18:50
  what
• 18:50
  are
• 18:50
  you
• 18:50
  getting?
• 18:50
  Is
• 18:50
  there
• 18:50
  gonna
• 18:50
  be
• 18:51
  a
• 18:51
  full
• 18:51
  house?
• 18:51
  That's
• 18:51
  got
• 18:51
  six
• 18:52
  bedrooms
• 18:52
  and
• 18:52
  you
• 18:53
  got
• 18:53
  your
• 18:53
  own
• 18:53
  yard
• 18:53
  or
• 18:53
  the
• 18:53
  downstairs
• 18:55
  one
• 18:55
  bedroom
• 18:56
  studio
• 18:56
  apartment
• 18:56
  where
• 18:57
  people
• 18:57
  are,
• 18:57
  running
• 18:57
  up
• 18:58
  above
• 18:58
  you.
• 18:58
  And
• 18:58
  so
• 18:59
  I
• 18:59
  think
• 18:59
  that's
• 18:59
  key
• 18:59
  is
• 19:00
  educating
• 19:00
  what
• 19:00
  your
• 19:01
  glamping
• 19:01
  option
• 19:02
  and
• 19:02
  what
• 19:02
  you're
• 19:02
  providing.
• 19:03
  You're
• 19:03
  talking
• 19:03
  about
• 19:03
  expectations,
• 19:04
  right?
• 19:04
  There's
• 19:04
  two
• 19:04
  different
• 19:05
  types
• 19:05
  of
• 19:05
  expectations
• 19:06
  in
• 19:06
  my
• 19:06
  mind.
• 19:06
  There's
• 19:07
  the
• 19:07
  consumer
• 19:07
  expectation
• 19:08
  of
• 19:08
  what
• 19:08
  glamping
• 19:09
  is
• 19:09
  as
• 19:09
  a
• 19:09
  whole.
• 19:10
  And
• 19:11
  that's
• 19:11
  obviously
• 19:12
  still
• 19:12
  being
• 19:12
  defined
• 19:13
  and
• 19:13
  probably
• 19:13
  will
• 19:13
  be
• 19:13
  for
• 19:14
  years.
• 19:14
  And
• 19:14
  it
• 19:14
  doesn't
• 19:15
  help
• 19:15
  that
• 19:15
  we
• 19:15
  don't
• 19:15
  have
• 19:16
  the
• 19:16
  residents
• 19:17
  in
• 19:17
  the
• 19:17
  Ritz.
• 19:18
  Carltons
• 19:18
  the
• 19:19
  loft
• 19:20
  hotels,
• 19:20
  the
• 19:20
  different,
• 19:21
  the
• 19:21
  unique
• 19:21
  brands.
• 19:22
  Obviously
• 19:22
  we've
• 19:22
  got
• 19:23
  Koa
• 19:23
  and
• 19:23
  Jellystone,
• 19:24
  but
• 19:24
  we
• 19:24
  don't
• 19:24
  really
• 19:24
  have
• 19:25
  those
• 19:26
  unique
• 19:26
  individual
• 19:27
  larger
• 19:27
  developed
• 19:28
  brands
• 19:28
  yet.
• 19:29
  Maybe
• 19:29
  that
• 19:29
  comes
• 19:29
  one
• 19:30
  day.
• 19:30
  Maybe
• 19:30
  it
• 19:30
  doesn't,
• 19:30
  I
• 19:30
  don't
• 19:30
  know,
• 19:31
  but
• 19:31
  so
• 19:32
  there's
• 19:32
  that
• 19:32
  consumer
• 19:33
  expectation
• 19:34
  or
• 19:34
  perspective,
• 19:34
  just
• 19:35
  like
• 19:35
  the
• 19:35
  hotel
• 19:35
  industry
• 19:36
  drove
• 19:36
  toward
• 19:37
  online
• 19:37
  reservations
• 19:38
  and
• 19:38
  now
• 19:38
  people
• 19:38
  expect
• 19:39
  that
• 19:39
  from
• 19:39
  the
• 19:39
  Camping
• 19:39
  industry
• 19:40
  and
• 19:40
  so
• 19:40
  on
• 19:40
  and
• 19:40
  so
• 19:40
  forth
• 19:41
  they
• 19:41
  expect
• 19:41
  you
• 19:41
  to
• 19:41
  be
• 19:41
  available
• 19:42
  to
• 19:42
  answer
• 19:42
  Facebook
• 19:42
  messages,
• 19:43
  stuff
• 19:43
  like
• 19:43
  that.
• 19:43
  And
• 19:43
  then
• 19:44
  there's
• 19:44
  the
• 19:44
  brand
• 19:44
  or
• 19:44
  the
• 19:45
  expectation
• 19:45
  that
• 19:45
  you
• 19:45
  said
• 19:46
  at
• 19:46
  your
• 19:46
  property
• 19:46
  that
• 19:46
  we've
• 19:47
  talked
• 19:47
  about,
• 19:48
  which
• 19:48
  is
• 19:48
  that
• 19:49
  kind
• 19:49
  of
• 19:49
  individual
• 19:49
  branding
• 19:50
  of
• 19:50
  this
• 19:51
  is
• 19:51
  what
• 19:51
  glamping
• 19:51
  is
• 19:52
  to
• 19:52
  me
• 19:52
  at
• 19:52
  my
• 19:52
  property.
• 19:53
  And
• 19:53
  this
• 19:53
  is
• 19:53
  what
• 19:53
  you
• 19:54
  can
• 19:54
  expect.
• 19:54
  I
• 19:54
  don't
• 19:54
  know
• 19:54
  how
• 19:55
  we
• 19:55
  go
• 19:55
  ahead.
• 19:55
  Sorry.
• 19:56
  I'll
• 19:56
  be
• 19:57
  curious
• 19:57
  to
• 19:57
  see
• 19:57
  how
• 19:57
  it
• 19:57
  goes
• 19:58
  in
• 19:58
  the
• 19:58
  next
• 19:58
  couple
• 19:58
  years.
• 19:58
  Cause
• 19:59
  there's
• 19:59
  a
• 19:59
  couple
• 19:59
  of
• 19:59
  businesses
• 20:00
  out
• 20:00
  there
• 20:00
  that
• 20:00
  are
• 20:01
  really
• 20:01
  entered
• 20:01
  and
• 20:01
  are
• 20:02
  growing.
• 20:02
  I
• 20:02
  think
• 20:02
  we
• 20:03
  see
• 20:03
  Utopia's
• 20:04
  one,
• 20:05
  I
• 20:05
  think
• 20:05
  auto
• 20:05
  camp
• 20:06
  is
• 20:06
  another
• 20:06
  one.
• 20:07
  And
• 20:07
  I'm
• 20:07
  sure
• 20:07
  there's
• 20:07
  another
• 20:08
  one
• 20:08
  or
• 20:08
  two
• 20:09
  that
• 20:09
  I
• 20:09
  am
• 20:09
  missing
• 20:09
  right
• 20:10
  off
• 20:10
  the
• 20:10
  top
• 20:10
  under
• 20:11
  canvas.
• 20:11
  Yeah.
• 20:12
  There's
• 20:12
  several
• 20:12
  that
• 20:12
  are
• 20:13
  focused
• 20:14
  specifically
• 20:14
  on
• 20:14
  glamping,
• 20:15
  type
• 20:15
  businesses.
• 20:16
  And
• 20:17
  I
• 20:17
  think
• 20:17
  that's,
• 20:17
  Brian,
• 20:18
  you
• 20:18
  and
• 20:18
  I
• 20:18
  have
• 20:18
  had
• 20:18
  this
• 20:19
  conversation
• 20:19
  multiple
• 20:20
  times.
• 20:20
  That's
• 20:20
  one
• 20:20
  of
• 20:20
  the
• 20:20
  challenges
• 20:21
  that
• 20:21
  the
• 20:21
  industry
• 20:21
  has
• 20:22
  to
• 20:22
  evolve
• 20:22
  to.
• 20:22
  Is
• 20:23
  there,
• 20:23
  isn't
• 20:23
  an
• 20:23
  expedia.com
• 20:25
  you
• 20:25
  know
• 20:25
  for
• 20:26
  the
• 20:26
  Campground
• 20:26
  industry
• 20:27
  where
• 20:27
  one
• 20:27
  site
• 20:28
  where
• 20:28
  everybody
• 20:28
  goes
• 20:28
  and
• 20:28
  say,
• 20:29
  Hey,
• 20:29
  I
• 20:29
  wanna
• 20:29
  stay,
• 20:29
  there's
• 20:30
  probably
• 20:30
  50.
• 20:30
  And
• 20:31
  where
• 20:31
  do
• 20:31
  you
• 20:31
  go
• 20:31
  to
• 20:31
  choose
• 20:32
  your
• 20:32
  different
• 20:32
  options?
• 20:32
  And
• 20:32
  there's
• 20:33
  a
• 20:33
  new
• 20:33
  startup
• 20:34
  that
• 20:34
  seems
• 20:34
  every
• 20:34
  month
• 20:35
  of,
• 20:35
  now
• 20:35
  there's
• 20:35
  hip
• 20:36
  camp.
• 20:36
  And
• 20:36
  which
• 20:37
  one
• 20:37
  do
• 20:37
  you
• 20:37
  go
• 20:37
  on?
• 20:37
  So
• 20:37
  I
• 20:37
  think
• 20:38
  that.
• 20:38
  There
• 20:38
  will
• 20:38
  be
• 20:39
  an
• 20:39
  evolution.
• 20:39
  There'll
• 20:40
  be
• 20:40
  a
• 20:40
  consolidation,
• 20:41
  of
• 20:41
  the
• 20:41
  industry,
• 20:41
  especially
• 20:42
  once
• 20:42
  more
• 20:42
  institutional
• 20:43
  money
• 20:43
  comes
• 20:43
  in
• 20:44
  and
• 20:44
  starts
• 20:44
  to
• 20:44
  really,
• 20:45
  adopt
• 20:45
  and
• 20:45
  absorb,
• 20:46
  some
• 20:46
  of
• 20:46
  these
• 20:46
  other
• 20:46
  smaller
• 20:47
  startup
• 20:47
  companies
• 20:48
  that's
• 20:49
  gonna
• 20:49
  happen.
• 20:49
  For
• 20:49
  sure.
• 20:52
  Yeah.
• 20:52
  It's
• 20:52
  definitely
• 20:52
  interesting
• 20:53
  the
• 20:53
  shifts
• 20:53
  that
• 20:54
  are
• 20:54
  changing
• 20:54
  throughout
• 20:54
  the
• 20:54
  whole
• 20:55
  place.
• 20:55
  I'm
• 20:55
  really
• 20:55
  interested
• 20:56
  to
• 20:56
  see
• 20:56
  what
• 20:56
  happens
• 20:57
  and
• 20:57
  what
• 20:57
  goes
• 20:57
  on.
• 20:57
  I
• 20:57
  was
• 20:57
  gonna
• 20:57
  give
• 20:58
  Isaac
• 20:58
  and
• 20:58
  Kevin,
• 20:58
  I
• 20:58
  feel
• 20:59
  like
• 20:59
  they
• 20:59
  were
• 20:59
  trying
• 20:59
  to
• 20:59
  get
• 20:59
  our
• 21:00
  attention
• 21:01
  by
• 21:01
  jumping
• 21:01
  in
• 21:01
  and
• 21:01
  out
• 21:02
  and
• 21:02
  turning
• 21:02
  their
• 21:02
  camera
• 21:02
  sideways.
• 21:03
  Like
• 21:03
  they
• 21:03
  wanted
• 21:03
  to
• 21:04
  talk,
• 21:04
  but
• 21:05
  now
• 21:05
  they're
• 21:05
  gone.
• 21:05
  And
• 21:06
  so
• 21:06
  I
• 21:06
  can't
• 21:06
  give
• 21:06
  'em
• 21:06
  a
• 21:06
  chance
• 21:07
  to
• 21:07
  talk
• 21:07
  anymore.
• 21:07
  So
• 21:07
  hopefully
• 21:08
  they'll
• 21:08
  come
• 21:08
  back
• 21:09
  and
• 21:09
  we
• 21:09
  have
• 21:09
  a
• 21:09
  chance
• 21:10
  to
• 21:10
  talk
• 21:10
  about
• 21:10
  their
• 21:10
  property
• 21:11
  and
• 21:11
  things
• 21:11
  like
• 21:11
  that.
• 21:11
  Nick,
• 21:12
  tell
• 21:12
  us
• 21:12
  why
• 21:12
  expand
• 21:13
  into
• 21:13
  the
• 21:13
  us
• 21:13
  now?
• 21:14
  What's
• 21:14
  it
• 21:14
  is
• 21:14
  a
• 21:14
  natural
• 21:15
  next
• 21:15
  step,
• 21:15
  really?
• 21:15
  Obviously
• 21:16
  we've
• 21:16
  grown
• 21:16
  rapidly
• 21:16
  in
• 21:16
  the
• 21:17
  UK.
• 21:17
  My.
• 21:19
  Business
• 21:19
  partner
• 21:19
  now
• 21:20
  who
• 21:20
  founded
• 21:20
  the
• 21:20
  company
• 21:21
  originally
• 21:21
  is
• 21:21
  in
• 21:22
  the
• 21:22
  middle
• 21:22
  east
• 21:22
  currently.
• 21:23
  And
• 21:23
  that's
• 21:23
  a
• 21:23
  completely
• 21:24
  different
• 21:24
  market.
• 21:25
  But
• 21:25
  the
• 21:25
  us
• 21:25
  has
• 21:25
  just
• 21:25
  seemed
• 21:25
  like
• 21:25
  the
• 21:26
  natural
• 21:26
  next
• 21:26
  step.
• 21:27
  It
• 21:27
  started
• 21:27
  really
• 21:28
  quite
• 21:28
  trivially.
• 21:28
  We
• 21:29
  were
• 21:29
  at
• 21:29
  the
• 21:29
  ging
• 21:29
  show
• 21:29
  UK
• 21:30
  in
• 21:30
  September
• 21:31
  last
• 21:31
  year.
• 21:32
  And
• 21:32
  after
• 21:33
  the
• 21:33
  show
• 21:33
  we
• 21:33
  had
• 21:33
  a
• 21:33
  few
• 21:34
  drinks
• 21:34
  and
• 21:34
  I
• 21:34
  just
• 21:34
  said
• 21:34
  to
• 21:35
  him,
• 21:35
  let
• 21:35
  me
• 21:35
  crack
• 21:35
  America.
• 21:36
  So
• 21:36
  that's
• 21:36
  where
• 21:36
  it
• 21:36
  all
• 21:37
  started
• 21:37
  really.
• 21:37
  But
• 21:38
  just
• 21:38
  cuz
• 21:38
  of
• 21:38
  the
• 21:38
  way
• 21:39
  the
• 21:39
  industry's
• 21:39
  growing
• 21:39
  over
• 21:39
  here
• 21:40
  and
• 21:40
  obviously
• 21:42
  compared
• 21:42
  to
• 21:42
  the
• 21:42
  UK,
• 21:43
  everything
• 21:43
  is
• 21:43
  so
• 21:43
  much
• 21:43
  more
• 21:44
  professional
• 21:44
  and
• 21:44
  everyone
• 21:45
  seems
• 21:45
  so
• 21:45
  much
• 21:45
  more
• 21:45
  business
• 21:46
  savvy
• 21:46
  and
• 21:46
  that's
• 21:46
  not
• 21:47
  in
• 21:47
  sorting
• 21:47
  UK
• 21:48
  at
• 21:48
  all.
• 21:48
  It's
• 21:48
  just,
• 21:49
  there's
• 21:50
  a
• 21:50
  different
• 21:50
  bus,
• 21:51
  broader
• 21:51
  business
• 21:51
  culture
• 21:52
  over
• 21:52
  here
• 21:52
  in
• 21:52
  the
• 21:52
  us.
• 21:53
  It
• 21:53
  just
• 21:53
  seemed
• 21:53
  like
• 21:53
  the
• 21:53
  natural
• 21:54
  next
• 21:54
  step
• 21:54
  and
• 21:55
  having
• 21:55
  done
• 21:55
  the
• 21:55
  research
• 21:56
  and
• 21:56
  seeing,
• 21:56
  more
• 21:57
  and
• 21:57
  more
• 21:57
  interesting
• 21:58
  glamping
• 21:58
  in
• 21:58
  the
• 21:58
  us,
• 21:59
  it
• 21:59
  just
• 21:59
  seemed,
• 21:59
  it
• 21:59
  was
• 21:59
  the
• 22:00
  UN
• 22:00
  on
• 22:00
  Canada.
• 22:00
  It
• 22:00
  was
• 22:00
  just
• 22:01
  the
• 22:01
  natural
• 22:01
  next
• 22:01
  step.
• 22:01
  Really.
• 22:02
  So
• 22:02
  I
• 22:02
  know.
• 22:02
  And
• 22:02
  I
• 22:02
  want
• 22:02
  you
• 22:03
  to
• 22:03
  talk
• 22:03
  a
• 22:03
  little
• 22:03
  bit
• 22:03
  about
• 22:04
  the
• 22:04
  need
• 22:04
  for
• 22:05
  the
• 22:05
  types
• 22:05
  of
• 22:05
  services
• 22:06
  that
• 22:06
  you
• 22:06
  offer.
• 22:07
  Cuz
• 22:07
  we've
• 22:07
  seen
• 22:07
  this
• 22:07
  in
• 22:08
  the
• 22:08
  Campground
• 22:08
  industry,
• 22:08
  especially
• 22:09
  over
• 22:09
  the
• 22:09
  last
• 22:09
  few
• 22:10
  years
• 22:10
  as
• 22:10
  new
• 22:10
  people
• 22:10
  have
• 22:11
  gotten
• 22:11
  into
• 22:11
  it
• 22:11
  and
• 22:12
  some
• 22:12
  know
• 22:12
  what
• 22:12
  they're
• 22:12
  doing.
• 22:13
  Some
• 22:13
  don't
• 22:13
  know
• 22:13
  what
• 22:13
  they're
• 22:14
  doing.
• 22:14
  Some
• 22:14
  have
• 22:14
  absolutely
• 22:15
  no
• 22:15
  clue
• 22:15
  what
• 22:15
  they're
• 22:15
  doing.
• 22:16
  I've
• 22:16
  heard
• 22:17
  stories
• 22:17
  about,
• 22:17
  I
• 22:17
  think
• 22:18
  we've
• 22:18
  talked
• 22:18
  about
• 22:18
  some
• 22:18
  time
• 22:19
  on
• 22:19
  this
• 22:19
  show.
• 22:19
  I
• 22:19
  think
• 22:20
  Sandy
• 22:20
  brought
• 22:20
  it
• 22:20
  up
• 22:20
  on
• 22:20
  one
• 22:20
  of
• 22:21
  our
• 22:21
  shows.
• 22:21
  Our
• 22:21
  first
• 22:22
  of
• 22:22
  month
• 22:22
  shows
• 22:22
  where
• 22:22
  somebody
• 22:23
  had
• 22:23
  developed
• 22:23
  a
• 22:23
  campsite
• 22:24
  that
• 22:24
  had
• 22:24
  all
• 22:24
  90
• 22:25
  degree
• 22:25
  sites.
• 22:26
  And
• 22:26
  so
• 22:26
  there's
• 22:26
  been
• 22:26
  Campground
• 22:27
  consultants
• 22:27
  that
• 22:27
  have
• 22:28
  popped
• 22:28
  up
• 22:28
  throughout
• 22:28
  the
• 22:28
  industry
• 22:29
  to
• 22:29
  offer
• 22:29
  best
• 22:30
  practices,
• 22:30
  advice.
• 22:31
  There's
• 22:31
  management
• 22:31
  groups,
• 22:32
  there's
• 22:32
  all
• 22:32
  kinds
• 22:32
  of
• 22:32
  experts
• 22:33
  that
• 22:33
  you
• 22:33
  can
• 22:33
  count
• 22:34
  on.
• 22:34
  And
• 22:34
  so
• 22:34
  in
• 22:35
  your
• 22:35
  mind,
• 22:36
  when
• 22:36
  you've
• 22:36
  got
• 22:37
  the
• 22:37
  American
• 22:37
  glamping
• 22:37
  association,
• 22:38
  when
• 22:38
  you've
• 22:38
  got
• 22:39
  glamping
• 22:39
  hub,
• 22:39
  when
• 22:39
  you've
• 22:40
  got
• 22:40
  all
• 22:40
  those
• 22:40
  kinds
• 22:41
  of
• 22:41
  different
• 22:41
  resources
• 22:41
  that
• 22:42
  are
• 22:42
  available
• 22:42
  out
• 22:42
  there
• 22:42
  to
• 22:42
  you,
• 22:43
  what
• 22:43
  is
• 22:44
  the
• 22:44
  benefit
• 22:44
  of
• 22:45
  working
• 22:45
  with
• 22:46
  a
• 22:46
  company
• 22:46
  like
• 22:47
  yours
• 22:47
  or
• 22:47
  a
• 22:48
  consultancy
• 22:49
  in
• 22:49
  general
• 22:50
  to
• 22:50
  start
• 22:51
  a
• 22:51
  glamping
• 22:51
  business.
• 22:52
  I
• 22:53
  think
• 22:53
  the
• 22:53
  first
• 22:53
  thing
• 22:53
  is
• 22:54
  it's
• 22:54
  its
• 22:54
  such
• 22:55
  a
• 22:55
  nice
• 22:55
  industry
• 22:56
  at
• 22:56
  the
• 22:56
  minute
• 22:56
  where
• 22:57
  there's
• 22:57
  very
• 22:57
  little
• 22:58
  the
• 22:58
  American
• 22:59
  ING,
• 22:59
  Association's
• 23:00
  doing
• 23:00
  a
• 23:00
  great
• 23:00
  job
• 23:00
  but
• 23:01
  there's
• 23:01
  not
• 23:01
  too
• 23:02
  much
• 23:02
  sort
• 23:02
  of
• 23:02
  culture
• 23:03
  around
• 23:03
  it.
• 23:03
  There's
• 23:03
  not
• 23:03
  too
• 23:04
  many
• 23:04
  new
• 23:04
  sites
• 23:04
  around
• 23:05
  glamping
• 23:05
  and
• 23:05
  it's
• 23:05
  hard
• 23:06
  to
• 23:06
  know
• 23:06
  where
• 23:06
  to
• 23:06
  look
• 23:06
  when
• 23:07
  you
• 23:07
  want
• 23:07
  to
• 23:07
  start.
• 23:07
  I
• 23:07
  think
• 23:08
  having
• 23:08
  someone
• 23:08
  to
• 23:08
  hold
• 23:08
  your
• 23:09
  hand
• 23:09
  as
• 23:09
  you
• 23:09
  work
• 23:09
  through
• 23:09
  the
• 23:10
  process
• 23:10
  and
• 23:10
  tell
• 23:10
  you
• 23:10
  about
• 23:11
  the
• 23:11
  different
• 23:11
  hurdles
• 23:12
  that
• 23:12
  come
• 23:12
  in
• 23:12
  place
• 23:13
  is
• 23:13
  useful.
• 23:13
  I
• 23:13
  certainly
• 23:14
  know,
• 23:14
  that
• 23:15
  the
• 23:15
  founders
• 23:15
  of
• 23:15
  GLTE
• 23:16
  UK,
• 23:16
  they
• 23:16
  were
• 23:16
  desperately
• 23:17
  crying
• 23:17
  up,
• 23:17
  something
• 23:18
  like
• 23:18
  that.
• 23:18
  When
• 23:18
  they
• 23:19
  started
• 23:19
  their
• 23:19
  business
• 23:20
  in
• 23:20
  2018
• 23:21
  and
• 23:21
  they
• 23:21
  needed,
• 23:21
  they
• 23:21
  made
• 23:22
  so
• 23:22
  many
• 23:22
  mistakes
• 23:22
  along
• 23:23
  the
• 23:23
  way
• 23:23
  for
• 23:23
  their
• 23:23
  own
• 23:23
  GL
• 23:24
  site
• 23:24
  that
• 23:24
  they
• 23:24
  would've
• 23:25
  avoided
• 23:25
  if
• 23:25
  they
• 23:25
  had
• 23:25
  someone
• 23:26
  who
• 23:26
  had
• 23:26
  been
• 23:26
  there
• 23:26
  and
• 23:26
  done
• 23:26
  it
• 23:27
  before.
• 23:27
  So
• 23:28
  I
• 23:28
  think,
• 23:28
  companies
• 23:29
  like
• 23:29
  ourselves
• 23:29
  and
• 23:29
  the
• 23:29
  American
• 23:30
  glamping
• 23:30
  association,
• 23:31
  anyone
• 23:31
  who
• 23:32
  either
• 23:32
  has
• 23:32
  done
• 23:32
  it
• 23:32
  before,
• 23:33
  or
• 23:33
  has
• 23:33
  worked,
• 23:34
  and
• 23:34
  spoken
• 23:34
  to
• 23:34
  a
• 23:34
  lot
• 23:34
  of
• 23:34
  people
• 23:35
  who
• 23:35
  have
• 23:35
  done
• 23:35
  it
• 23:35
  before
• 23:35
  can
• 23:36
  be
• 23:36
  just
• 23:36
  a
• 23:36
  really
• 23:37
  useful
• 23:37
  guides
• 23:37
  and
• 23:37
  also
• 23:38
  putting
• 23:38
  out
• 23:38
  content
• 23:39
  that
• 23:39
  can
• 23:39
  help
• 23:39
  people,
• 23:40
  even
• 23:40
  if
• 23:40
  you
• 23:40
  don't
• 23:40
  necessarily
• 23:41
  use
• 23:41
  our
• 23:41
  services,
• 23:42
  we're
• 23:42
  looking
• 23:42
  to
• 23:42
  get
• 23:42
  lots
• 23:43
  of
• 23:43
  blogs
• 23:43
  and
• 23:43
  guides
• 23:43
  out
• 23:44
  there
• 23:44
  just
• 23:44
  to,
• 23:44
  help
• 23:44
  people
• 23:45
  through
• 23:45
  the
• 23:45
  journey
• 23:45
  and
• 23:45
  just
• 23:46
  educate
• 23:46
  them
• 23:46
  a
• 23:46
  little
• 23:46
  bit
• 23:47
  more.
• 23:49
  Okay.
• 23:49
  Awesome.
• 23:49
  Mike
• 23:50
  and
• 23:50
  Duncan,
• 23:51
  I'm
• 23:51
  curious,
• 23:52
  and
• 23:52
  maybe
• 23:52
  to
• 23:52
  a
• 23:52
  less
• 23:53
  extent,
• 23:53
  Duncan,
• 23:53
  as
• 23:53
  we've
• 23:53
  already
• 23:54
  talked
• 23:54
  about,
• 23:54
  is
• 23:54
  it
• 23:54
  glamping
• 23:55
  or
• 23:55
  is
• 23:55
  it
• 23:55
  not
• 23:55
  at
• 23:55
  your
• 23:55
  property?
• 23:56
  But
• 23:56
  let's
• 23:56
  just
• 23:56
  start
• 23:57
  with
• 23:57
  Mike
• 23:57
  with
• 23:57
  your
• 23:57
  wagons
• 23:58
  and
• 23:58
  your
• 23:58
  other
• 23:59
  glamping
• 23:59
  accommodations.
• 24:00
  Do
• 24:00
  you
• 24:00
  feel
• 24:00
  like
• 24:01
  it
• 24:01
  would've
• 24:02
  been
• 24:02
  beneficial
• 24:03
  to
• 24:03
  have
• 24:03
  a
• 24:03
  consultant
• 24:04
  to
• 24:04
  work
• 24:04
  with?
• 24:04
  Did
• 24:04
  you
• 24:05
  work
• 24:05
  with
• 24:05
  a
• 24:05
  consultant
• 24:05
  that
• 24:06
  maybe
• 24:06
  I'm
• 24:06
  just
• 24:06
  not
• 24:06
  aware
• 24:07
  of
• 24:07
  how
• 24:07
  much
• 24:07
  research
• 24:08
  was
• 24:08
  involved?
• 24:09
  That
• 24:11
  so
• 24:11
  I,
• 24:12
  I.
• 24:15
  It's
• 24:15
  always
• 24:15
  beneficial
• 24:16
  to,
• 24:16
  to
• 24:16
  reach
• 24:16
  out
• 24:17
  for
• 24:17
  expertise
• 24:18
  and
• 24:18
  to,
• 24:19
  touch
• 24:19
  on
• 24:19
  people
• 24:20
  who
• 24:20
  have
• 24:20
  experience
• 24:21
  and,
• 24:21
  utilize
• 24:21
  the
• 24:21
  resources
• 24:22
  with
• 24:22
  our
• 24:23
  hospitality
• 24:24
  background
• 24:24
  and
• 24:25
  our
• 24:25
  experience
• 24:25
  already
• 24:26
  that
• 24:26
  we
• 24:26
  had
• 24:26
  with
• 24:26
  cabins,
• 24:27
  we
• 24:27
  went
• 24:27
  off
• 24:27
  on
• 24:27
  our
• 24:27
  own
• 24:28
  a
• 24:28
  little
• 24:28
  bit.
• 24:28
  And,
• 24:28
  we
• 24:29
  obviously
• 24:29
  built
• 24:29
  some
• 24:29
  financial
• 24:30
  models.
• 24:31
  I
• 24:31
  did,
• 24:31
  a
• 24:31
  lot
• 24:31
  of
• 24:31
  different
• 24:32
  resources
• 24:33
  research
• 24:33
  and
• 24:33
  looked
• 24:33
  at
• 24:33
  different
• 24:33
  resources,
• 24:34
  re
• 24:34
  resources,
• 24:35
  looked
• 24:36
  at
• 24:36
  the
• 24:36
  the
• 24:36
  glamping
• 24:37
  convention,
• 24:37
  at
• 24:38
  the
• 24:38
  different
• 24:38
  convention.
• 24:39
  And
• 24:39
  so
• 24:39
  we,
• 24:40
  we
• 24:40
  had,
• 24:40
  deep
• 24:40
  dove
• 24:41
  into
• 24:41
  various
• 24:41
  different
• 24:42
  options.
• 24:43
  And
• 24:43
  really,
• 24:43
  I
• 24:43
  think,
• 24:44
  it's
• 24:44
  funny.
• 24:44
  We
• 24:44
  were
• 24:45
  consulting
• 24:45
  with
• 24:45
  another
• 24:46
  ownership
• 24:46
  group
• 24:46
  for
• 24:46
  third
• 24:47
  party
• 24:47
  management,
• 24:48
  and
• 24:48
  they
• 24:48
  were
• 24:48
  looking
• 24:49
  at
• 24:49
  this
• 24:49
  resort
• 24:49
  and
• 24:49
  they
• 24:50
  wanted
• 24:50
  to.
• 24:50
  Gosh,
• 24:50
  I
• 24:51
  think
• 24:51
  it
• 24:51
  was
• 24:51
  250
• 24:52
  park
• 24:52
  model,
• 24:52
  all
• 24:53
  vacation
• 24:53
  rental,
• 24:54
  transient
• 24:54
  type,
• 24:55
  lodging
• 24:55
  models.
• 24:55
  And
• 24:56
  so
• 24:56
  when
• 24:56
  we
• 24:56
  were
• 24:57
  going
• 24:57
  through
• 24:57
  the
• 24:58
  performer
• 24:58
  with
• 24:58
  them,
• 24:58
  we
• 24:59
  asked
• 24:59
  them,
• 24:59
  do
• 24:59
  you
• 25:00
  have
• 25:00
  any,
• 25:00
  commercial
• 25:01
  laundry,
• 25:01
  to
• 25:01
  source.
• 25:02
  And
• 25:02
  they're
• 25:02
  like
• 25:03
  what
• 25:03
  do
• 25:03
  you
• 25:03
  mean?
• 25:03
  I'm
• 25:03
  like
• 25:03
  how
• 25:03
  are
• 25:04
  you
• 25:04
  gonna
• 25:04
  launder
• 25:04
  250?
• 25:05
  It's
• 25:05
  in
• 25:06
  essence,
• 25:06
  like
• 25:06
  think
• 25:06
  about
• 25:06
  hotel
• 25:07
  room,
• 25:07
  do
• 25:07
  you
• 25:07
  have,
• 25:08
  specs
• 25:08
  for,
• 25:08
  purchasing
• 25:09
  linen
• 25:09
  three
• 25:09
  parts
• 25:10
  of
• 25:10
  linen
• 25:10
  for
• 25:10
  250
• 25:11
  and
• 25:11
  they
• 25:12
  hadn't
• 25:12
  thought
• 25:12
  about,
• 25:13
  all
• 25:13
  the
• 25:13
  different
• 25:13
  operational
• 25:15
  constraints
• 25:16
  that
• 25:16
  happens
• 25:16
  when
• 25:17
  you
• 25:17
  add
• 25:17
  all
• 25:17
  the
• 25:17
  glamping.
• 25:17
  So
• 25:18
  I
• 25:18
  think,
• 25:18
  our
• 25:18
  hospitality
• 25:19
  background
• 25:19
  lent
• 25:20
  itself.
• 25:21
  You
• 25:21
  know
• 25:21
  what
• 25:21
  we
• 25:21
  wanted
• 25:22
  to
• 25:22
  do,
• 25:22
  and
• 25:22
  as
• 25:22
  well
• 25:22
  as
• 25:22
  our
• 25:22
  construction,
• 25:23
  our
• 25:23
  financial
• 25:23
  background,
• 25:24
  I
• 25:24
  think
• 25:24
  the
• 25:24
  only
• 25:24
  thing
• 25:25
  that
• 25:26
  perhaps
• 25:27
  we
• 25:27
  could
• 25:27
  have
• 25:27
  looked
• 25:27
  at
• 25:27
  a
• 25:27
  little
• 25:27
  bit
• 25:27
  more
• 25:28
  was,
• 25:28
  what
• 25:28
  are
• 25:28
  the
• 25:28
  different
• 25:29
  options
• 25:29
  that
• 25:29
  we
• 25:29
  could
• 25:30
  select?
• 25:30
  I
• 25:30
  think
• 25:31
  we
• 25:31
  landed
• 25:31
  perfectly
• 25:32
  on
• 25:32
  what
• 25:32
  works
• 25:32
  for
• 25:33
  us
• 25:33
  in
• 25:33
  camp
• 25:33
  Verde,
• 25:33
  which
• 25:34
  is
• 25:34
  those
• 25:34
  covered
• 25:34
  wagons
• 25:35
  and
• 25:35
  the
• 25:35
  Luxe
• 25:35
  tents.
• 25:36
  We're
• 25:36
  in
• 25:36
  Verde
• 25:36
  ranch.
• 25:37
  And
• 25:37
  so
• 25:37
  the
• 25:37
  covered
• 25:37
  wagons
• 25:38
  are
• 25:38
  just
• 25:38
  they
• 25:38
  fit
• 25:39
  as
• 25:39
  we
• 25:39
  expand
• 25:40
  into
• 25:40
  the
• 25:40
  other
• 25:40
  markets
• 25:40
  that
• 25:40
  are
• 25:41
  in
• 25:41
  different,
• 25:41
  geographical
• 25:42
  locations,
• 25:42
  perhaps,
• 25:43
  it's
• 25:43
  been
• 25:43
  pretty
• 25:44
  cool
• 25:44
  to
• 25:44
  see
• 25:44
  all
• 25:44
  the,
• 25:44
  I
• 25:44
  was
• 25:45
  looking
• 25:45
  at
• 25:45
  Nick's
• 25:45
  website
• 25:46
  earlier
• 25:46
  and
• 25:46
  seeing
• 25:47
  those
• 25:47
  curved,
• 25:47
  wooden
• 25:48
  huts,
• 25:48
  if
• 25:49
  you
• 25:49
  will.
• 25:49
  And
• 25:49
  so
• 25:49
  there's
• 25:49
  so
• 25:49
  many
• 25:50
  different
• 25:50
  kinds.
• 25:51
  I
• 25:51
  think
• 25:51
  really
• 25:52
  what
• 25:52
  we've
• 25:52
  determined
• 25:53
  is
• 25:53
  what
• 25:53
  works
• 25:53
  with
• 25:53
  your
• 25:53
  infrastructure
• 25:55
  and
• 25:55
  kind
• 25:55
  of
• 25:55
  your
• 25:56
  existing.
• 25:57
  Operational
• 25:57
  load
• 25:58
  and
• 25:58
  utilities
• 25:58
  is
• 25:59
  the
• 25:59
  best
• 25:59
  fit
• 25:59
  combined
• 26:00
  with
• 26:00
  what
• 26:00
  your
• 26:00
  market
• 26:01
  demands,
• 26:01
  what
• 26:02
  is
• 26:02
  the
• 26:02
  guest,
• 26:02
  what
• 26:02
  is
• 26:03
  the
• 26:03
  guest
• 26:03
  looking
• 26:03
  for?
• 26:04
  So
• 26:04
  for
• 26:04
  example,
• 26:05
  in
• 26:05
  Coachella,
• 26:05
  you
• 26:05
  and
• 26:05
  I,
• 26:06
  we've
• 26:06
  done
• 26:06
  this
• 26:06
  deep
• 26:06
  dive
• 26:07
  of,
• 26:07
  our
• 26:07
  people
• 26:07
  searching
• 26:08
  for
• 26:08
  a
• 26:08
  cabinet
• 26:08
  cottage
• 26:09
  or
• 26:09
  vacation
• 26:09
  rental.
• 26:10
  And
• 26:10
  we
• 26:10
  determined
• 26:10
  that
• 26:11
  the
• 26:11
  number
• 26:11
  one
• 26:11
  search
• 26:11
  room
• 26:11
  was
• 26:11
  vacation
• 26:12
  rental,
• 26:12
  right?
• 26:12
  So
• 26:13
  his
• 26:13
  cabin
• 26:13
  and
• 26:13
  cottage
• 26:14
  really
• 26:14
  fit
• 26:14
  there.
• 26:14
  And
• 26:14
  so
• 26:14
  what
• 26:15
  we've
• 26:15
  landed
• 26:15
  on
• 26:15
  is,
• 26:16
  our
• 26:16
  best
• 26:16
  glamping
• 26:16
  option,
• 26:17
  there
• 26:17
  is
• 26:17
  probably
• 26:17
  an
• 26:17
  Airstream,
• 26:18
  coachella,
• 26:19
  Palm
• 26:19
  Springs.
• 26:20
  And
• 26:20
  so
• 26:20
  the
• 26:20
  covered
• 26:21
  wagons
• 26:21
  don't
• 26:22
  fit
• 26:22
  for
• 26:22
  that
• 26:23
  type
• 26:23
  of
• 26:23
  customer
• 26:23
  and
• 26:24
  market.
• 26:24
  So
• 26:24
  I
• 26:24
  think
• 26:25
  it
• 26:25
  does
• 26:25
  help.
• 26:26
  Depending
• 26:27
  on
• 26:27
  your
• 26:27
  breadth
• 26:27
  of
• 26:27
  experience
• 26:28
  to
• 26:28
  certainly
• 26:28
  use
• 26:29
  the
• 26:29
  different
• 26:29
  resources.
• 26:30
  And
• 26:30
  some
• 26:30
  of
• 26:30
  those
• 26:30
  resources
• 26:31
  are
• 26:31
  consultants
• 26:32
  and
• 26:32
  experts.
• 26:32
  But
• 26:32
  we
• 26:33
  also
• 26:33
  like
• 26:33
  to
• 26:33
  make
• 26:33
  mistakes
• 26:34
  on
• 26:34
  our
• 26:34
  own
• 26:34
  and
• 26:34
  learn
• 26:35
  as
• 26:35
  well,
• 26:35
  which
• 26:35
  we
• 26:35
  have
• 26:35
  done
• 26:36
  plenty.
• 26:36
  But
• 26:36
  I
• 26:36
  definitely
• 26:36
  reached
• 26:37
  out
• 26:37
  to
• 26:37
  several
• 26:37
  people
• 26:38
  when
• 26:38
  we
• 26:38
  were
• 26:38
  landing
• 26:38
  on
• 26:38
  what
• 26:39
  we
• 26:39
  wanted
• 26:39
  to
• 26:39
  do.
• 26:41
  Yeah.
• 26:41
  I
• 26:41
  think
• 26:41
  it's
• 26:41
  an
• 26:41
  interesting
• 26:42
  dynamic.
• 26:43
  And
• 26:43
  I'm
• 26:43
  interested
• 26:43
  to
• 26:43
  get,
• 26:43
  Duncan's
• 26:44
  take
• 26:44
  on
• 26:44
  this
• 26:44
  too.
• 26:44
  As
• 26:45
  a,
• 26:45
  as
• 26:45
  an
• 26:45
  existing
• 26:46
  Campground
• 26:46
  owner,
• 26:47
  you're
• 26:47
  right.
• 26:47
  I
• 26:47
  don't
• 26:47
  know
• 26:48
  for
• 26:48
  sure,
• 26:48
  cuz
• 26:48
  I've
• 26:48
  never
• 26:49
  owned
• 26:49
  a
• 26:49
  Campground,
• 26:49
  but
• 26:49
  you
• 26:49
  have
• 26:50
  that
• 26:50
  hospitality
• 26:50
  experience
• 26:51
  built
• 26:51
  in
• 26:52
  whether
• 26:52
  it's
• 26:52
  RV
• 26:52
  sites
• 26:53
  or
• 26:53
  whether
• 26:53
  it's
• 26:53
  cabins
• 26:54
  or
• 26:54
  tents
• 26:54
  or,
• 26:54
  decorating
• 26:55
  landscaping,
• 26:56
  organizing
• 26:56
  all
• 26:56
  the
• 26:56
  people,
• 26:57
  getting
• 26:57
  all
• 26:57
  the
• 26:58
  resources,
• 26:58
  gathering
• 26:59
  them,
• 26:59
  deploying
• 26:59
  them.
• 26:59
  And
• 27:00
  so
• 27:00
  I
• 27:00
  think
• 27:00
  that
• 27:00
  in
• 27:00
  that
• 27:00
  case,
• 27:02
  glamping
• 27:02
  is
• 27:03
  different
• 27:03
  in
• 27:03
  the
• 27:03
  type
• 27:04
  of
• 27:04
  accommodation
• 27:05
  and
• 27:05
  the
• 27:05
  logistics
• 27:06
  that
• 27:06
  you're
• 27:06
  talking
• 27:07
  about,
• 27:07
  figuring
• 27:07
  out
• 27:07
  laundry
• 27:08
  and
• 27:08
  things
• 27:08
  like
• 27:08
  that.
• 27:09
  But.
• 27:10
  other
• 27:10
  than
• 27:10
  that,
• 27:11
  if
• 27:11
  you've
• 27:11
  got
• 27:11
  that
• 27:11
  hospitality
• 27:12
  experience,
• 27:13
  I
• 27:13
  don't
• 27:13
  think
• 27:13
  it's
• 27:14
  too
• 27:14
  much
• 27:14
  of
• 27:14
  a
• 27:14
  different
• 27:15
  pivot
• 27:15
  for
• 27:15
  you.
• 27:16
  Would
• 27:16
  you
• 27:16
  agree
• 27:16
  with
• 27:16
  that
• 27:17
  Duncan
• 27:17
  or
• 27:17
  no?
• 27:17
  I
• 27:17
  would
• 27:18
  agree.
• 27:18
  I
• 27:18
  feel
• 27:18
  that
• 27:18
  if
• 27:19
  you're
• 27:19
  at
• 27:19
  least
• 27:20
  in
• 27:20
  a
• 27:21
  outdoor
• 27:22
  hospitality
• 27:22
  industry
• 27:23
  and
• 27:23
  you
• 27:23
  already
• 27:24
  have
• 27:24
  some
• 27:24
  cabins
• 27:25
  or
• 27:25
  park
• 27:25
  models
• 27:26
  or
• 27:26
  some
• 27:26
  kind
• 27:26
  of
• 27:26
  stick
• 27:27
  structure
• 27:28
  in
• 27:28
  addition
• 27:28
  to
• 27:29
  existing
• 27:29
  RV
• 27:30
  sites
• 27:30
  and
• 27:31
  existing
• 27:31
  tent
• 27:32
  sites
• 27:32
  depending
• 27:33
  on
• 27:33
  how
• 27:34
  deep
• 27:34
  you
• 27:34
  want
• 27:34
  to
• 27:34
  go
• 27:34
  into
• 27:35
  it,
• 27:35
  it's
• 27:35
  not
• 27:36
  a
• 27:36
  huge
• 27:36
  step
• 27:37
  up
• 27:37
  operationally.
• 27:38
  I
• 27:38
  think
• 27:39
  the
• 27:39
  laundry
• 27:39
  is
• 27:40
  Mike's
• 27:40
  best
• 27:41
  point
• 27:41
  that's
• 27:41
  really
• 27:42
  something
• 27:42
  that
• 27:42
  you
• 27:42
  have
• 27:42
  to
• 27:42
  take
• 27:43
  a
• 27:43
  serious
• 27:43
  look
• 27:44
  at
• 27:44
  and
• 27:45
  you
• 27:45
  have
• 27:45
  to
• 27:45
  take
• 27:45
  a
• 27:45
  serious
• 27:45
  look
• 27:46
  at
• 27:46
  it,
• 27:46
  both
• 27:46
  on
• 27:46
  the
• 27:47
  local
• 27:47
  level
• 27:47
  and
• 27:48
  state
• 27:48
  level,
• 27:48
  cuz
• 27:48
  sometimes
• 27:49
  they
• 27:49
  start
• 27:49
  getting
• 27:50
  involved
• 27:50
  when
• 27:50
  you
• 27:50
  start
• 27:51
  providing
• 27:51
  commercial
• 27:52
  laundry,
• 27:53
  public
• 27:53
  linens,
• 27:53
  that
• 27:54
  kind
• 27:54
  of
• 27:54
  thing.
• 27:54
  So
• 27:55
  there's
• 27:55
  a
• 27:55
  couple
• 27:55
  of.
• 27:56
  Little
• 27:57
  minefield
• 27:58
  items
• 27:58
  out
• 27:58
  there
• 27:58
  that
• 27:59
  can
• 27:59
  exist.
• 27:59
  But
• 28:00
  beyond
• 28:00
  that,
• 28:00
  I
• 28:00
  feel
• 28:00
  like
• 28:01
  it's
• 28:01
  something
• 28:01
  you
• 28:01
  can
• 28:01
  definitely
• 28:02
  add
• 28:02
  to
• 28:02
  your
• 28:03
  park.
• 28:03
  You
• 28:03
  could
• 28:03
  just
• 28:04
  have
• 28:04
  the
• 28:04
  rustic
• 28:04
  experience
• 28:05
  Mike
• 28:05
  at
• 28:05
  Verde,
• 28:06
  if
• 28:06
  you're
• 28:06
  doing
• 28:06
  wagons
• 28:07
  and
• 28:07
  you're
• 28:08
  going
• 28:08
  the
• 28:08
  old
• 28:08
  school
• 28:09
  route,
• 28:09
  you
• 28:09
  could
• 28:09
  just
• 28:09
  have
• 28:10
  people
• 28:10
  wash
• 28:10
  the
• 28:10
  sheets
• 28:11
  in
• 28:11
  the
• 28:11
  river.
• 28:11
  We,
• 28:11
  as
• 28:12
  part
• 28:12
  of
• 28:12
  the
• 28:12
  research
• 28:12
  that
• 28:12
  we
• 28:13
  had
• 28:13
  done
• 28:13
  is,
• 28:14
  there's
• 28:14
  a
• 28:14
  COA
• 28:15
  up
• 28:15
  there
• 28:15
  that,
• 28:16
  the
• 28:16
  beds
• 28:17
  aren't
• 28:17
  made,
• 28:17
  right?
• 28:18
  It's
• 28:18
  the
• 28:18
  bed
• 28:18
  and
• 28:18
  the
• 28:18
  bag
• 28:19
  product,
• 28:19
  and
• 28:19
  they
• 28:19
  just
• 28:19
  put
• 28:20
  it
• 28:20
  on
• 28:20
  and
• 28:20
  we
• 28:20
  had
• 28:21
  decided,
• 28:21
  we
• 28:22
  didn't
• 28:22
  wanna
• 28:22
  do
• 28:22
  that.
• 28:22
  So
• 28:23
  we
• 28:23
  specked
• 28:23
  our
• 28:23
  own
• 28:24
  linens
• 28:24
  and
• 28:24
  there's
• 28:24
  a
• 28:25
  coverlet
• 28:25
  and
• 28:26
  a
• 28:26
  runner
• 28:27
  and
• 28:27
  a
• 28:27
  wagon
• 28:27
  wheel
• 28:27
  table.
• 28:28
  And
• 28:28
  I
• 28:28
  think
• 28:30
  what
• 28:30
  mistakes
• 28:31
  can
• 28:31
  owners
• 28:32
  and
• 28:32
  operators
• 28:32
  make
• 28:33
  is
• 28:33
  if
• 28:33
  you
• 28:34
  don't
• 28:34
  understand
• 28:35
  those
• 28:35
  operational
• 28:35
  implications,
• 28:36
  it
• 28:36
  can
• 28:37
  be
• 28:37
  a
• 28:37
  significant
• 28:38
  costly.
• 28:39
  Error,
• 28:40
  because
• 28:40
  the
• 28:41
  labor
• 28:41
  that's
• 28:41
  involved,
• 28:42
  in
• 28:42
  these
• 28:42
  cabins,
• 28:43
  depending
• 28:43
  on
• 28:43
  who's
• 28:44
  staying
• 28:44
  there,
• 28:44
  is
• 28:44
  it
• 28:44
  a
• 28:44
  family
• 28:45
  of
• 28:45
  six
• 28:45
  and
• 28:45
  are
• 28:45
  they
• 28:45
  there
• 28:45
  for
• 28:46
  four
• 28:46
  weeks
• 28:46
  or
• 28:46
  is
• 28:46
  it
• 28:46
  just
• 28:47
  a
• 28:47
  couple
• 28:47
  in
• 28:47
  there
• 28:47
  for
• 28:47
  a
• 28:47
  weekend?
• 28:48
  It
• 28:48
  could
• 28:48
  take
• 28:48
  four
• 28:48
  hours
• 28:49
  to
• 28:49
  clean
• 28:49
  a
• 28:49
  cabin
• 28:50
  if
• 28:50
  you
• 28:50
  don't
• 28:50
  understand
• 28:50
  your
• 28:51
  market,
• 28:51
  all
• 28:51
  of
• 28:51
  a
• 28:51
  sudden
• 28:52
  your
• 28:52
  labor
• 28:52
  has
• 28:53
  quadrupled,
• 28:53
  from
• 28:54
  what
• 28:54
  you
• 28:54
  anticipate
• 28:55
  and
• 28:55
  then
• 28:55
  the
• 28:55
  utilities
• 28:56
  that
• 28:56
  are
• 28:56
  involved
• 28:56
  with
• 28:56
  that
• 28:56
  utilities
• 28:57
  involved
• 28:57
  with
• 28:57
  all
• 28:58
  the
• 28:58
  commercial,
• 28:58
  the
• 28:58
  chemicals,
• 28:59
  the
• 28:59
  laundry.
• 29:00
  There
• 29:00
  are
• 29:00
  so
• 29:00
  many
• 29:01
  different
• 29:01
  factors
• 29:02
  that
• 29:02
  people
• 29:03
  don't
• 29:03
  anticipate
• 29:04
  that
• 29:04
  can
• 29:05
  really
• 29:05
  impact
• 29:06
  what
• 29:06
  your
• 29:06
  projected
• 29:07
  ROI
• 29:07
  or
• 29:07
  IRR
• 29:08
  was
• 29:08
  on
• 29:08
  the
• 29:08
  project.
• 29:09
  That
• 29:09
  I
• 29:09
  think,
• 29:09
  is
• 29:10
  really
• 29:10
  key.
• 29:10
  So
• 29:10
  the
• 29:10
  hospitality
• 29:11
  thing,
• 29:11
  I
• 29:11
  think
• 29:12
  to
• 29:12
  Duncan's
• 29:12
  point,
• 29:13
  people
• 29:13
  figure
• 29:13
  out
• 29:13
  right,
• 29:14
  oh,
• 29:14
  do
• 29:14
  we
• 29:14
  wanna
• 29:14
  provide
• 29:15
  a
• 29:15
  cowboy
• 29:15
  hat
• 29:16
  with
• 29:16
  our
• 29:16
  wagon
• 29:16
  and
• 29:16
  a
• 29:16
  smores
• 29:17
  experience?
• 29:17
  And
• 29:18
  all
• 29:18
  that
• 29:18
  kind
• 29:18
  of
• 29:18
  fun
• 29:19
  stuff.
• 29:19
  People
• 29:19
  get
• 29:19
  that
• 29:20
  dial
• 29:20
  pretty
• 29:20
  quickly.
• 29:21
  It's
• 29:21
  the
• 29:21
  operational
• 29:22
  mechanisms
• 29:23
  that,
• 29:23
  that.
• 29:24
  Now
• 29:24
  I
• 29:24
  can
• 29:24
  see
• 29:25
  Mr.
• 29:25
  Rains
• 29:25
  grinning.
• 29:26
  So
• 29:26
  I
• 29:26
  think
• 29:26
  probably
• 29:27
  they've
• 29:28
  experienced
• 29:28
  that
• 29:28
  as
• 29:28
  well
• 29:29
  as
• 29:29
  they
• 29:29
  found
• 29:29
  out
• 29:29
  some
• 29:29
  of
• 29:29
  their
• 29:29
  adventures.
• 29:30
  To
• 29:30
  just
• 29:31
  find
• 29:31
  out
• 29:31
  along
• 29:31
  the
• 29:31
  way
• 29:31
  sometimes.
• 29:32
  Right.
• 29:32
  We'll
• 29:32
  give
• 29:33
  them,
• 29:33
  yeah,
• 29:33
  let's
• 29:33
  give
• 29:33
  Isaac
• 29:34
  and
• 29:34
  Kevin,
• 29:34
  a
• 29:34
  chance
• 29:35
  to
• 29:35
  pop
• 29:35
  in
• 29:35
  here.
• 29:35
  We
• 29:36
  saw
• 29:36
  you
• 29:36
  guys
• 29:36
  like
• 29:36
  flashing
• 29:37
  your
• 29:37
  camera,
• 29:37
  moving
• 29:38
  it
• 29:38
  around,
• 29:38
  trying
• 29:38
  to
• 29:38
  get
• 29:38
  our
• 29:39
  attention,
• 29:39
  like
• 29:39
  you
• 29:39
  wanted
• 29:40
  to
• 29:40
  talk.
• 29:40
  But
• 29:40
  then
• 29:40
  you
• 29:40
  disappeared
• 29:41
  every
• 29:41
  time
• 29:41
  we
• 29:41
  tried
• 29:41
  to
• 29:41
  give
• 29:42
  it
• 29:42
  to
• 29:42
  you.
• 29:42
  So
• 29:43
  that
• 29:44
  was
• 29:44
  definitely
• 29:44
  cuz
• 29:44
  we
• 29:44
  were
• 29:44
  Jones
• 29:45
  to
• 29:45
  talk,
• 29:45
  not
• 29:46
  cuz
• 29:46
  we're
• 29:46
  a
• 29:46
  bad
• 29:47
  technology
• 29:48
  or
• 29:48
  off
• 29:48
  the
• 29:48
  grid
• 29:48
  or
• 29:48
  anything
• 29:49
  like
• 29:49
  that.
• 29:49
  Yeah.
• 29:50
  Yeah.
• 29:50
  Operations
• 29:51
  stuff.
• 29:51
  I
• 29:52
  forget
• 29:52
  who
• 29:52
  mentioned,
• 29:53
  I
• 29:53
  think
• 29:53
  it
• 29:53
  might
• 29:53
  have
• 29:53
  been
• 29:53
  Mike
• 29:55
  who
• 29:55
  mentioned
• 29:55
  liking
• 29:56
  to
• 29:57
  make
• 29:57
  mistakes
• 29:58
  and
• 29:58
  and
• 29:59
  learn
• 29:59
  that
• 29:59
  way
• 30:00
  relying
• 30:00
  on
• 30:00
  mentors
• 30:01
  and
• 30:01
  that
• 30:01
  type.
• 30:01
  We
• 30:01
  have
• 30:01
  a
• 30:01
  few
• 30:02
  mentors
• 30:02
  that
• 30:02
  we,
• 30:02
  but
• 30:03
  we
• 30:03
  definitely
• 30:04
  are
• 30:04
  more
• 30:04
  on
• 30:05
  the
• 30:05
  try
• 30:05
  things,
• 30:06
  make
• 30:06
  some
• 30:06
  mistake
• 30:07
  and
• 30:07
  learn
• 30:07
  on
• 30:07
  that
• 30:08
  front
• 30:08
  and
• 30:09
  some
• 30:09
  of
• 30:09
  the
• 30:09
  operations.
• 30:09
  Has
• 30:10
  been
• 30:10
  some
• 30:11
  big
• 30:11
  painful
• 30:12
  learnings.
• 30:13
  Stuff
• 30:13
  is
• 30:13
  talk
• 30:14
  a
• 30:14
  little
• 30:14
  bit
• 30:14
  about
• 30:14
  your,
• 30:15
  yeah.
• 30:15
  Talk
• 30:15
  a
• 30:15
  little
• 30:15
  bit
• 30:15
  about
• 30:16
  your
• 30:16
  process
• 30:16
  is
• 30:16
  what
• 30:16
  I
• 30:16
  was
• 30:16
  gonna
• 30:17
  say.
• 30:17
  And
• 30:17
  you
• 30:17
  beat
• 30:17
  me
• 30:17
  to
• 30:17
  it.
• 30:17
  So
• 30:20
  stuff
• 30:20
  is
• 30:20
  betting,
• 30:21
  like
• 30:21
  he
• 30:21
  was
• 30:21
  mentioning
• 30:22
  figuring
• 30:22
  out
• 30:23
  how
• 30:23
  to
• 30:23
  get
• 30:24
  that
• 30:24
  that
• 30:24
  amount
• 30:25
  of
• 30:25
  betting
• 30:26
  done
• 30:26
  throughout
• 30:27
  the
• 30:27
  week.
• 30:27
  If
• 30:27
  we
• 30:27
  have
• 30:27
  seven
• 30:28
  structures
• 30:28
  and
• 30:29
  people
• 30:29
  are
• 30:29
  booking
• 30:30
  throughout
• 30:31
  the
• 30:31
  week,
• 30:31
  multiple
• 30:32
  night
• 30:32
  days,
• 30:32
  and
• 30:32
  that
• 30:33
  type
• 30:33
  of
• 30:33
  thing,
• 30:33
  like
• 30:33
  that
• 30:33
  is
• 30:34
  a
• 30:34
  lot
• 30:34
  of
• 30:34
  laundry,
• 30:34
  even
• 30:35
  if
• 30:35
  we
• 30:35
  don't
• 30:35
  have
• 30:35
  250
• 30:36
  units.
• 30:36
  Finding
• 30:37
  people
• 30:38
  on
• 30:38
  the
• 30:38
  ground
• 30:38
  near
• 30:39
  us
• 30:39
  has
• 30:39
  been
• 30:40
  probably
• 30:40
  the
• 30:40
  biggest
• 30:41
  biggest
• 30:41
  thing
• 30:41
  for
• 30:42
  us,
• 30:42
  especially
• 30:42
  since
• 30:42
  we
• 30:43
  manage
• 30:43
  pretty
• 30:44
  remotely
• 30:44
  the
• 30:45
  stuff
• 30:46
  that
• 30:46
  That
• 30:47
  we've
• 30:47
  learned
• 30:48
  from
• 30:48
  the
• 30:48
  biggest
• 30:48
  thing
• 30:49
  has
• 30:49
  been
• 30:49
  cleaning,
• 30:50
  I
• 30:50
  think
• 30:51
  the
• 30:51
  cleaning
• 30:51
  side
• 30:52
  of
• 30:52
  things.
• 30:52
  Again,
• 30:53
  it
• 30:53
  comes
• 30:53
  down
• 30:53
  to
• 30:54
  having
• 30:54
  a
• 30:54
  team
• 30:54
  that
• 30:54
  was,
• 30:55
  and
• 30:55
  we
• 30:55
  really
• 30:55
  like
• 30:56
  in
• 30:56
  our
• 30:56
  area
• 30:57
  who
• 30:57
  just
• 30:57
  takes
• 30:57
  good
• 30:58
  care
• 30:58
  of
• 30:58
  us
• 30:58
  and
• 30:59
  then
• 30:59
  making
• 30:59
  sure
• 30:59
  that
• 30:59
  I
• 31:01
  have
• 31:01
  all
• 31:02
  of
• 31:02
  my
• 31:02
  checklists
• 31:03
  lined
• 31:03
  up.
• 31:03
  And
• 31:03
  I'm
• 31:04
  ticking
• 31:04
  down
• 31:04
  on
• 31:05
  those.
• 31:05
  I
• 31:05
  lost
• 31:06
  the
• 31:06
  plot
• 31:06
  a
• 31:06
  little
• 31:06
  bit.
• 31:07
  You
• 31:07
  wanna
• 31:08
  add
• 31:08
  time
• 31:08
  to
• 31:08
  that?
• 31:08
  No,
• 31:09
  I
• 31:09
  think
• 31:09
  you
• 31:09
  nailed
• 31:09
  it.
• 31:09
  For
• 31:09
  us,
• 31:10
  it's
• 31:10
  it
• 31:10
  feels
• 31:10
  like
• 31:11
  the
• 31:11
  perial
• 31:11
  building
• 31:12
  the
• 31:12
  plane
• 31:12
  while
• 31:13
  in
• 31:13
  moment.
• 31:14
  Cause
• 31:14
  we're
• 31:14
  right
• 31:14
  in
• 31:14
  the
• 31:14
  beginning
• 31:15
  stages
• 31:15
  and
• 31:16
  we've
• 31:16
  had
• 31:16
  some
• 31:16
  misses.
• 31:17
  So
• 31:18
  while
• 31:18
  we're
• 31:18
  working
• 31:19
  on
• 31:19
  our
• 31:19
  barn,
• 31:19
  we
• 31:19
  had
• 31:20
  to
• 31:20
  park
• 31:20
  some
• 31:20
  of
• 31:21
  our
• 31:21
  ATVs
• 31:22
  and
• 31:22
  UTVs
• 31:23
  outside
• 31:24
  and
• 31:24
  a
• 31:24
  horror
• 31:25
  story.
• 31:25
  One
• 31:25
  of
• 31:25
  our
• 31:26
  guests
• 31:27
  found
• 31:27
  the
• 31:27
  keys,
• 31:27
  even
• 31:28
  though
• 31:28
  we
• 31:28
  get
• 31:28
  thought
• 31:28
  really
• 31:29
  well,
• 31:30
  got
• 31:30
  the
• 31:30
  UTV,
• 31:31
  went
• 31:31
  on
• 31:31
  a
• 31:31
  joy
• 31:32
  ride,
• 31:33
  rolled
• 31:33
  the
• 31:34
  UTV.
• 31:34
  That
• 31:34
  was
• 31:34
  within
• 31:34
  our
• 31:35
  first
• 31:35
  month
• 31:35
  of
• 31:36
  operation.
• 31:37
  So
• 31:38
  learning
• 31:38
  some
• 31:38
  things
• 31:39
  about
• 31:39
  like
• 31:41
  security,
• 31:41
  hiding
• 31:42
  keys,
• 31:43
  screening
• 31:43
  gas
• 31:44
  better.
• 31:44
  Again,
• 31:44
  real
• 31:45
  simple
• 31:45
  thing
• 31:45
  was
• 31:46
  we
• 31:46
  had
• 31:46
  five
• 31:46
  single
• 31:47
  beds
• 31:47
  in
• 31:47
  our
• 31:48
  cabin.
• 31:48
  So
• 31:48
  we
• 31:48
  have
• 31:48
  one
• 31:49
  cabin
• 31:49
  and
• 31:50
  five
• 31:50
  lamp
• 31:50
  sites
• 31:51
  the
• 31:51
  cabin,
• 31:52
  we
• 31:52
  had
• 31:52
  five
• 31:52
  single
• 31:53
  beds
• 31:53
  in
• 31:53
  it.
• 31:53
  And
• 31:54
  so
• 31:54
  there
• 31:54
  was
• 31:55
  young
• 31:55
  men
• 31:55
  in
• 31:55
  their,
• 31:56
  late
• 31:56
  teens,
• 31:56
  early
• 31:56
  twenties
• 31:57
  renting
• 31:58
  the
• 31:58
  cabin
• 31:58
  and
• 31:59
  splitting
• 31:59
  that
• 31:59
  cost
• 32:00
  amongst
• 32:00
  them.
• 32:01
  But
• 32:01
  that
• 32:01
  lent
• 32:01
  itself
• 32:02
  to
• 32:02
  a
• 32:02
  lot
• 32:02
  of
• 32:02
  party.
• 32:03
  So
• 32:03
  we,
• 32:03
  when
• 32:04
  we
• 32:04
  figured
• 32:04
  out
• 32:05
  we
• 32:05
  put
• 32:05
  a
• 32:05
  queen
• 32:06
  size
• 32:06
  bed
• 32:06
  in
• 32:07
  there
• 32:07
  and
• 32:07
  a
• 32:07
  cup
• 32:09
  for
• 32:09
  people's
• 32:09
  children,
• 32:10
  just
• 32:11
  by
• 32:11
  changing
• 32:11
  the
• 32:11
  structure
• 32:12
  up,
• 32:13
  it
• 32:13
  allowed
• 32:13
  us
• 32:13
  like
• 32:13
  more
• 32:14
  families
• 32:14
  and
• 32:14
  couples.
• 32:15
  How
• 32:15
  do
• 32:15
  you
• 32:16
  get,
• 32:16
  how
• 32:16
  do
• 32:16
  you
• 32:16
  get
• 32:16
  started
• 32:17
  in
• 32:17
  Daniel
• 32:17
  Boone
• 32:18
  national
• 32:18
  forest?
• 32:19
  I
• 32:19
  can
• 32:19
  imagine
• 32:19
  that
• 32:20
  there
• 32:20
  are
• 32:20
  all
• 32:20
  these
• 32:20
  people
• 32:21
  and
• 32:21
  I've
• 32:21
  seen
• 32:21
  them
• 32:22
  on
• 32:22
  the
• 32:22
  American
• 32:22
  glamping
• 32:22
  association
• 32:23
  calls
• 32:23
  and
• 32:23
  talked
• 32:24
  to
• 32:24
  them
• 32:24
  in
• 32:24
  various
• 32:24
  other
• 32:24
  places
• 32:25
  who
• 32:26
  are
• 32:26
  starting
• 32:26
  these
• 32:27
  glamping
• 32:27
  businesses.
• 32:27
  And
• 32:27
  they
• 32:28
  would
• 32:28
  love
• 32:28
  to
• 32:28
  have
• 32:29
  sure.
• 32:29
  Throw
• 32:30
  me
• 32:30
  in
• 32:30
  Daniel
• 32:30
  Boone
• 32:30
  national
• 32:31
  forest.
• 32:31
  That's
• 32:31
  an
• 32:31
  amazing
• 32:32
  landscape.
• 32:32
  So
• 32:33
  how
• 32:33
  do
• 32:33
  you,
• 32:34
  are,
• 32:34
  were
• 32:35
  you
• 32:35
  lucky
• 32:35
  enough
• 32:35
  to
• 32:35
  get
• 32:36
  that
• 32:36
  one?
• 32:36
  But
• 32:36
  two,
• 32:37
  how
• 32:37
  do
• 32:37
  you
• 32:37
  decide
• 32:38
  to
• 32:38
  do
• 32:39
  it
• 32:39
  right
• 32:39
  there?
• 32:42
  Yeah,
• 32:42
  for
• 32:42
  us,
• 32:43
  again,
• 32:43
  it
• 32:43
  was
• 32:43
  a
• 32:43
  happy
• 32:43
  accident.
• 32:44
  In
• 32:44
  many
• 32:44
  ways
• 32:44
  we
• 32:45
  bought
• 32:45
  the
• 32:45
  property
• 32:46
  17
• 32:46
  years
• 32:47
  ago.
• 32:47
  We
• 32:47
  bought
• 32:48
  50
• 32:48
  acres
• 32:48
  for
• 32:48
  $50,000.
• 32:50
  It
• 32:50
  was
• 32:50
  a
• 32:50
  thousand
• 32:51
  dollars,
• 32:51
  an
• 32:51
  acre,
• 32:52
  which
• 32:52
  in
• 32:52
  this
• 32:52
  territory
• 32:53
  now
• 32:53
  it's
• 32:53
  probably
• 32:54
  six
• 32:54
  or
• 32:54
  7,000,
• 32:55
  an
• 32:55
  acre
• 32:55
  minimum
• 32:56
  with
• 32:56
  major
• 32:57
  development
• 32:58
  and
• 32:58
  restaurants
• 32:58
  coming
• 32:59
  in
• 32:59
  around
• 32:59
  us.
• 33:00
  So
• 33:00
  we
• 33:01
  landed
• 33:01
  in
• 33:01
  the
• 33:01
  right
• 33:01
  spot
• 33:02
  before
• 33:03
  the
• 33:03
  development,
• 33:03
  and
• 33:04
  then
• 33:04
  we
• 33:04
  bid
• 33:04
  things
• 33:05
  around
• 33:05
  us.
• 33:05
  So
• 33:06
  there's
• 33:06
  zip
• 33:07
  lines
• 33:07
  and
• 33:07
  kayaking
• 33:08
  and
• 33:08
  re.
• 33:09
  Come
• 33:10
  over
• 33:10
  the
• 33:10
  last,
• 33:11
  probably
• 33:11
  eight
• 33:12
  to
• 33:12
  10,
• 33:12
  10
• 33:13
  years.
• 33:13
  So
• 33:13
  for,
• 33:14
  we
• 33:14
  just
• 33:14
  saw
• 33:14
  the
• 33:14
  opportunity
• 33:15
  to
• 33:15
  launch
• 33:16
  in,
• 33:17
  I
• 33:17
  was
• 33:17
  I
• 33:17
  had
• 33:17
  five
• 33:18
  auto
• 33:18
  body
• 33:18
  shops.
• 33:19
  We
• 33:19
  would
• 33:19
  pitch
• 33:20
  wreck
• 33:20
  cars.
• 33:20
  I
• 33:20
  did
• 33:21
  that
• 33:21
  for
• 33:21
  about
• 33:21
  18
• 33:22
  years.
• 33:22
  Had
• 33:22
  a
• 33:22
  staff
• 33:23
  of
• 33:23
  75
• 33:24
  people.
• 33:25
  A
• 33:25
  competitor
• 33:25
  came
• 33:26
  in,
• 33:26
  bought
• 33:26
  me
• 33:26
  out
• 33:27
  and
• 33:27
  Isaac
• 33:28
  and
• 33:28
  I
• 33:28
  looked
• 33:28
  at
• 33:28
  each
• 33:28
  other
• 33:28
  and
• 33:29
  said,
• 33:29
  Hey,
• 33:29
  we
• 33:29
  have
• 33:30
  this
• 33:30
  raw
• 33:30
  land
• 33:31
  and
• 33:31
  a
• 33:31
  ton
• 33:31
  of
• 33:31
  resources.
• 33:33
  Why
• 33:33
  don't
• 33:33
  we
• 33:33
  launch
• 33:33
  something
• 33:34
  new?
• 33:34
  So
• 33:35
  here
• 33:35
  we
• 33:35
  are,
• 33:36
  month
• 33:36
  three.
• 33:37
  And
• 33:37
  we
• 33:37
  are,
• 33:38
  we're
• 33:38
  figuring
• 33:38
  it
• 33:38
  out
• 33:38
  as
• 33:38
  we
• 33:39
  go.
• 33:39
  So
• 33:39
  hopefully
• 33:40
  we'll
• 33:40
  have
• 33:40
  better
• 33:41
  stories
• 33:41
  and
• 33:41
  better
• 33:42
  answers
• 33:42
  a
• 33:42
  year
• 33:42
  from
• 33:42
  now.
• 33:43
  But
• 33:43
  right
• 33:43
  now
• 33:44
  we
• 33:44
  are
• 33:44
  just
• 33:45
  thrilled
• 33:45
  to
• 33:45
  be
• 33:46
  in
• 33:46
  this
• 33:46
  together
• 33:46
  as
• 33:47
  father
• 33:47
  and
• 33:47
  son.
• 33:48
  Yeah.
• 33:48
  I've
• 33:49
  been
• 33:49
  at
• 33:49
  this
• 33:49
  for
• 33:49
  13
• 33:50
  years
• 33:50
  and
• 33:50
  I
• 33:50
  still
• 33:51
  am
• 33:51
  learning
• 33:52
  things
• 33:52
  as
• 33:53
  I
• 33:53
  go.
• 33:53
  Yeah,
• 33:54
  it
• 33:54
  never
• 33:54
  stops,
• 33:54
  but
• 33:54
  it's
• 33:55
  always
• 33:55
  an
• 33:55
  interesting
• 33:55
  process.
• 33:56
  I
• 33:56
  think
• 33:56
  really
• 33:57
  quick,
• 33:57
  I
• 33:57
  wanna
• 33:57
  add
• 33:57
  to
• 33:58
  what
• 33:58
  he
• 33:58
  was
• 33:58
  saying.
• 33:59
  Sorry
• 34:00
  about
• 34:00
  that.
• 34:00
  I
• 34:00
  just
• 34:00
  wanted
• 34:00
  to
• 34:00
  say
• 34:01
  in
• 34:02
  terms
• 34:02
  of
• 34:02
  the,
• 34:03
  how
• 34:03
  do
• 34:03
  you
• 34:03
  decide
• 34:04
  where
• 34:04
  to
• 34:04
  go?
• 34:05
  Obviously,
• 34:06
  our
• 34:06
  decision
• 34:06
  was
• 34:06
  made
• 34:07
  for
• 34:07
  us
• 34:07
  in
• 34:07
  some
• 34:08
  ways.
• 34:08
  But
• 34:09
  as
• 34:09
  we've
• 34:09
  looked
• 34:10
  for
• 34:10
  future
• 34:11
  opportunities
• 34:11
  and
• 34:11
  are
• 34:11
  trying
• 34:12
  to
• 34:12
  think
• 34:13
  plan
• 34:14
  we
• 34:14
  love
• 34:15
  the
• 34:15
  fact
• 34:15
  that
• 34:15
  where
• 34:16
  we
• 34:16
  are
• 34:16
  right
• 34:16
  now,
• 34:16
  we're
• 34:17
  situated
• 34:18
  really
• 34:18
  close
• 34:18
  to
• 34:19
  red
• 34:19
  river
• 34:19
  Gorge,
• 34:20
  Kentucky,
• 34:22
  which
• 34:22
  is
• 34:22
  like
• 34:23
  some
• 34:23
  of
• 34:23
  the
• 34:23
  world
• 34:23
  class
• 34:24
  climbing
• 34:24
  hiking
• 34:25
  views,
• 34:26
  all
• 34:26
  that
• 34:26
  type
• 34:27
  of
• 34:27
  stuff.
• 34:27
  So
• 34:29
  I
• 34:29
  think
• 34:30
  that
• 34:30
  like
• 34:31
  area
• 34:32
  is
• 34:32
  huge.
• 34:32
  If
• 34:33
  you
• 34:33
  find
• 34:33
  a
• 34:33
  place
• 34:34
  that
• 34:34
  has
• 34:34
  some
• 34:34
  sort
• 34:35
  of
• 34:36
  attraction,
• 34:37
  whatever
• 34:37
  that
• 34:37
  might
• 34:38
  be
• 34:38
  or
• 34:39
  some
• 34:39
  pool
• 34:40
  to
• 34:41
  the
• 34:42
  pool
• 34:42
  and
• 34:42
  surrounding
• 34:42
  states,
• 34:44
  obviously
• 34:44
  that.
• 34:45
  Seems
• 34:46
  pretty
• 34:46
  obvious,
• 34:47
  but
• 34:47
  it's
• 34:47
  been
• 34:48
  huge
• 34:49
  in
• 34:49
  our
• 34:49
  first
• 34:50
  quarter
• 34:50
  of
• 34:52
  it's
• 34:52
  been
• 34:52
  huge
• 34:53
  in
• 34:53
  giving
• 34:53
  us
• 34:53
  a
• 34:53
  successful
• 34:54
  first
• 34:54
  quarter
• 34:55
  so
• 34:55
  far.
• 34:56
  Like
• 34:56
  I'm
• 34:56
  confident
• 34:57
  that
• 34:57
  our
• 34:57
  location
• 34:58
  has
• 34:58
  a
• 34:58
  huge
• 34:59
  impact
• 34:59
  on
• 35:01
  why
• 35:01
  people
• 35:01
  have
• 35:01
  not
• 35:02
  been
• 35:03
  scared
• 35:03
  to
• 35:03
  come
• 35:03
  out
• 35:03
  and
• 35:03
  stay
• 35:04
  with
• 35:04
  us.
• 35:05
  It's
• 35:05
  been
• 35:05
  the
• 35:05
  wind
• 35:05
  in
• 35:06
  the
• 35:06
  sale.
• 35:08
  Yeah,
• 35:08
  no
• 35:08
  doubt.
• 35:08
  I
• 35:09
  was
• 35:09
  talking
• 35:09
  to
• 35:09
  somebody
• 35:10
  the,
• 35:10
  today,
• 35:10
  and
• 35:10
  we're
• 35:11
  talking
• 35:11
  about
• 35:11
  location.
• 35:12
  And
• 35:12
  obviously
• 35:12
  you
• 35:12
  guys,
• 35:13
  17
• 35:13
  years
• 35:13
  ago,
• 35:14
  you
• 35:14
  said
• 35:14
  you
• 35:14
  purchased
• 35:14
  the
• 35:14
  property.
• 35:15
  Yeah.
• 35:17
  Correct.
• 35:17
  Okay.
• 35:17
  So
• 35:17
  yeah
• 35:17
  you
• 35:18
  purchased
• 35:18
  the
• 35:18
  property,
• 35:19
  probably
• 35:20
  I'm
• 35:20
  guessing
• 35:20
  in
• 35:20
  anticipation
• 35:21
  of
• 35:21
  something
• 35:22
  that
• 35:22
  you
• 35:22
  might
• 35:22
  be
• 35:22
  able
• 35:22
  to
• 35:22
  use
• 35:23
  it
• 35:23
  for
• 35:23
  in
• 35:23
  the
• 35:23
  future,
• 35:24
  having
• 35:24
  no
• 35:24
  idea
• 35:25
  what
• 35:25
  you
• 35:25
  would
• 35:25
  do
• 35:25
  with
• 35:25
  it
• 35:25
  now.
• 35:26
  But
• 35:26
  there's
• 35:26
  that
• 35:26
  kind
• 35:26
  of
• 35:27
  buying
• 35:27
  land.
• 35:28
  And
• 35:29
  I
• 35:29
  don't
• 35:29
  wanna
• 35:29
  say
• 35:29
  getting
• 35:29
  lucky,
• 35:30
  but
• 35:30
  having
• 35:30
  the
• 35:30
  foresight
• 35:31
  to
• 35:32
  realize
• 35:32
  the
• 35:32
  potential
• 35:33
  of
• 35:33
  something
• 35:34
  and
• 35:35
  there's
• 35:36
  the,
• 35:37
  we
• 35:37
  talked
• 35:37
  to
• 35:37
  somebody
• 35:38
  who's
• 35:38
  in,
• 35:38
  I.
• 35:40
  Colorado,
• 35:40
  maybe
• 35:40
  Washington
• 35:41
  state,
• 35:41
  who's
• 35:42
  starting
• 35:42
  up
• 35:42
  a
• 35:42
  glamping
• 35:43
  business.
• 35:43
  And
• 35:43
  his
• 35:44
  idea
• 35:44
  is
• 35:44
  that
• 35:45
  I've
• 35:45
  got
• 35:45
  two
• 35:45
  pieces
• 35:46
  of
• 35:46
  land,
• 35:47
  one
• 35:47
  in,
• 35:48
  and
• 35:48
  again,
• 35:48
  I
• 35:48
  don't
• 35:48
  know
• 35:48
  if
• 35:49
  it's
• 35:49
  Colorado,
• 35:49
  Washington.
• 35:49
  I
• 35:49
  feel
• 35:49
  like
• 35:50
  it's
• 35:50
  Washington.
• 35:50
  That's
• 35:50
  where
• 35:50
  the
• 35:51
  cascades
• 35:51
  are.
• 35:51
  I
• 35:51
  feel
• 35:51
  but
• 35:52
  so
• 35:52
  near
• 35:52
  the
• 35:52
  cascade
• 35:53
  mountains
• 35:53
  and
• 35:54
  he's
• 35:55
  gonna
• 35:55
  do
• 35:55
  that
• 35:55
  in
• 35:55
  the
• 35:56
  summer.
• 35:56
  They're
• 35:56
  gonna
• 35:56
  be
• 35:56
  popup
• 35:57
  temporary
• 35:58
  glamping
• 35:58
  units,
• 35:59
  and
• 35:59
  then
• 35:59
  he's
• 35:59
  gonna
• 36:00
  take
• 36:00
  those
• 36:00
  glamping
• 36:01
  units
• 36:01
  and
• 36:01
  drive
• 36:02
  them
• 36:02
  south
• 36:02
  for
• 36:02
  the
• 36:03
  winter
• 36:03
  and
• 36:03
  open
• 36:03
  up
• 36:03
  there.
• 36:04
  And
• 36:05
  it's
• 36:05
  an
• 36:06
  interest
• 36:06
  like
• 36:06
  I
• 36:06
  don't
• 36:06
  know
• 36:06
  that
• 36:06
  it's
• 36:07
  gonna
• 36:07
  work.
• 36:07
  I
• 36:07
  don't
• 36:07
  know
• 36:08
  how
• 36:08
  he's
• 36:08
  gonna
• 36:08
  brand
• 36:08
  it
• 36:09
  separately
• 36:09
  from
• 36:09
  season
• 36:10
  to
• 36:10
  season,
• 36:10
  how
• 36:10
  he's
• 36:11
  gonna
• 36:11
  change
• 36:11
  addresses,
• 36:12
  do
• 36:12
  all
• 36:12
  those
• 36:12
  kinds
• 36:12
  of
• 36:12
  things
• 36:13
  or
• 36:13
  working
• 36:14
  through
• 36:14
  some
• 36:14
  of
• 36:14
  those
• 36:14
  things
• 36:15
  with
• 36:15
  him.
• 36:15
  But
• 36:15
  it's
• 36:15
  an
• 36:16
  interesting,
• 36:16
  does
• 36:16
  permanence
• 36:17
  have
• 36:17
  to
• 36:17
  be
• 36:18
  a
• 36:18
  thing,
• 36:18
  obviously
• 36:19
  if
• 36:19
  you're
• 36:19
  buying
• 36:19
  land,
• 36:19
  of
• 36:20
  course,
• 36:20
  but
• 36:21
  is
• 36:21
  it
• 36:21
  an
• 36:22
  option
• 36:22
  to
• 36:22
  do
• 36:22
  something
• 36:22
  like
• 36:23
  this?
• 36:23
  That's
• 36:25
  sorry,
• 36:27
  go
• 36:27
  ahead
• 36:28
  please.
• 36:28
  Duncan,
• 36:29
  please.
• 36:30
  I
• 36:31
  think
• 36:31
  it
• 36:31
  just
• 36:31
  speaks
• 36:32
  to
• 36:32
  the
• 36:32
  local
• 36:33
  and
• 36:33
  state
• 36:33
  governances
• 36:34
  and
• 36:34
  what
• 36:34
  they
• 36:34
  really
• 36:35
  want.
• 36:35
  At
• 36:35
  least
• 36:35
  here
• 36:35
  in
• 36:36
  Maine
• 36:36
  there's
• 36:36
  a
• 36:36
  fair
• 36:37
  amount
• 36:37
  of
• 36:37
  governmental
• 36:38
  regulation
• 36:39
  around
• 36:39
  both
• 36:39
  Camping
• 36:40
  and
• 36:41
  hospitality.
• 36:42
  And
• 36:42
  so
• 36:43
  a
• 36:43
  semi-permanent
• 36:44
  traveling
• 36:47
  lamping,
• 36:48
  Camping
• 36:48
  structure
• 36:49
  is
• 36:49
  a
• 36:49
  fascinating
• 36:50
  concept,
• 36:51
  but
• 36:51
  where
• 36:51
  do
• 36:51
  you
• 36:51
  hang
• 36:52
  the
• 36:52
  business
• 36:52
  name
• 36:52
  on
• 36:52
  the
• 36:53
  door?
• 36:53
  Yeah,
• 36:53
  like
• 36:54
  that
• 36:54
  kinda
• 36:54
  thing.
• 36:55
  Yeah.
• 36:55
  We,
• 36:56
  and
• 36:56
  I
• 36:56
  were
• 36:56
  gonna
• 36:56
  say
• 36:57
  the
• 36:57
  same
• 36:57
  things,
• 36:57
  Duncan,
• 36:58
  I
• 36:58
  think
• 36:58
  knowing
• 36:59
  the
• 36:59
  jurisdictional
• 37:00
  barriers
• 37:00
  to
• 37:00
  operation
• 37:01
  here
• 37:01
  in
• 37:01
  Canada,
• 37:02
  obviously
• 37:02
  I'm
• 37:03
  not
• 37:03
  familiar
• 37:04
  with
• 37:04
  how
• 37:04
  things
• 37:04
  are
• 37:04
  in
• 37:04
  the
• 37:04
  states,
• 37:05
  but
• 37:05
  up
• 37:05
  here
• 37:05
  it
• 37:05
  would
• 37:05
  be
• 37:06
  very
• 37:06
  difficult,
• 37:06
  I
• 37:06
  think,
• 37:07
  to
• 37:07
  operate
• 37:07
  in
• 37:07
  that
• 37:07
  way.
• 37:08
  And
• 37:08
  I
• 37:08
  think,
• 37:08
  there's
• 37:09
  also
• 37:10
  jurisdictional
• 37:10
  barriers.
• 37:11
  I
• 37:11
  saw
• 37:11
  a
• 37:11
  comment
• 37:12
  on
• 37:12
  LinkedIn
• 37:13
  or
• 37:13
  Facebook,
• 37:13
  maybe
• 37:14
  asking
• 37:15
  about
• 37:15
  if
• 37:15
  Campground
• 37:16
  and
• 37:16
  parks
• 37:17
  allow
• 37:17
  tiny
• 37:17
  homes.
• 37:18
  I
• 37:18
  obviously
• 37:19
  can't
• 37:19
  speak
• 37:19
  for
• 37:19
  every
• 37:20
  park,
• 37:20
  but
• 37:20
  there
• 37:21
  are
• 37:21
  definite
• 37:22
  limitations
• 37:23
  to
• 37:24
  having
• 37:24
  a
• 37:24
  tiny
• 37:24
  home
• 37:25
  structure
• 37:26
  on
• 37:26
  an
• 37:26
  RV
• 37:27
  or
• 37:27
  recreational
• 37:28
  outdoor
• 37:28
  hospitality
• 37:29
  site.
• 37:29
  On
• 37:29
  a
• 37:29
  long
• 37:30
  term
• 37:30
  basis
• 37:31
  for
• 37:31
  the
• 37:31
  vast
• 37:32
  majority
• 37:33
  of
• 37:33
  our
• 37:33
  parks.
• 37:33
  If
• 37:34
  they
• 37:34
  have
• 37:34
  operating
• 37:35
  permit
• 37:35
  ability.
• 37:36
  To
• 37:36
  accept
• 37:37
  a
• 37:37
  tiny
• 37:37
  home
• 37:38
  on
• 37:38
  the
• 37:38
  property,
• 37:39
  they,
• 37:40
  there
• 37:40
  will
• 37:40
  be
• 37:40
  limitations
• 37:41
  to
• 37:41
  how
• 37:41
  many
• 37:41
  and
• 37:42
  all
• 37:42
  kinds
• 37:43
  of,
• 37:43
  most
• 37:44
  campgrounds
• 37:44
  in
• 37:44
  this
• 37:44
  country
• 37:45
  have
• 37:46
  operation
• 37:46
  limitations
• 37:47
  for
• 37:47
  times
• 37:48
  of
• 37:48
  year.
• 37:48
  So
• 37:48
  you
• 37:49
  can
• 37:49
  only
• 37:49
  be
• 37:49
  open
• 37:49
  for
• 37:50
  X
• 37:50
  amount
• 37:50
  of
• 37:50
  days
• 37:50
  of
• 37:50
  the
• 37:50
  year.
• 37:51
  And
• 37:51
  things
• 37:51
  like
• 37:51
  that,
• 37:52
  unless
• 37:52
  they,
• 37:52
  you
• 37:52
  have
• 37:52
  special
• 37:53
  negotiation
• 37:53
  with
• 37:54
  your
• 37:54
  county.
• 37:54
  So
• 37:55
  there's
• 37:55
  all
• 37:55
  sorts
• 37:56
  of
• 37:56
  regulatory
• 37:56
  stuff
• 37:57
  that
• 37:57
  stands
• 37:57
  in
• 37:57
  the
• 37:58
  way
• 37:58
  of
• 37:58
  of
• 37:59
  getting
• 38:00
  really
• 38:01
  creative
• 38:02
  I
• 38:02
  think
• 38:02
  argue
• 38:03
  that
• 38:03
  this
• 38:03
  industry's
• 38:04
  very
• 38:04
  good
• 38:05
  at
• 38:05
  finding
• 38:05
  ways
• 38:06
  to
• 38:06
  be
• 38:06
  creative
• 38:07
  while
• 38:08
  functioning
• 38:08
  within
• 38:08
  that
• 38:08
  regulatory
• 38:09
  framework.
• 38:09
  But
• 38:10
  it
• 38:10
  would
• 38:10
  be
• 38:10
  tough
• 38:10
  to
• 38:10
  launch
• 38:11
  something
• 38:11
  like
• 38:11
  that
• 38:11
  up
• 38:11
  here,
• 38:12
  I
• 38:12
  think
• 38:12
  there's
• 38:13
  lots
• 38:13
  of
• 38:13
  ways
• 38:13
  to,
• 38:14
  to.
• 38:15
  Get
• 38:15
  around
• 38:16
  stuff,
• 38:16
  but
• 38:16
  those
• 38:16
  regulations
• 38:17
  and
• 38:17
  things
• 38:17
  are
• 38:17
  in
• 38:17
  place
• 38:18
  for
• 38:18
  a
• 38:18
  reason.
• 38:18
  And
• 38:19
  it's
• 38:21
  not
• 38:21
  always
• 38:21
  the
• 38:21
  way
• 38:21
  we
• 38:22
  want
• 38:22
  it
• 38:22
  to
• 38:22
  be.
• 38:22
  Like,
• 38:23
  we
• 38:23
  wish
• 38:23
  it
• 38:23
  could
• 38:23
  be
• 38:24
  the
• 38:24
  wild
• 38:24
  west
• 38:24
  still
• 38:25
  and
• 38:25
  just,
• 38:26
  camp
• 38:26
  wherever
• 38:26
  we
• 38:26
  want
• 38:27
  whenever
• 38:27
  we
• 38:27
  want.
• 38:28
  Yeah,
• 38:28
  there's
• 38:28
  no
• 38:28
  doubt
• 38:28
  that
• 38:29
  regulations
• 38:29
  serve
• 38:29
  a
• 38:29
  purpose
• 38:30
  in
• 38:30
  some
• 38:30
  cases,
• 38:31
  but
• 38:31
  it's
• 38:31
  interesting.
• 38:31
  I
• 38:32
  was
• 38:32
  having
• 38:32
  a
• 38:32
  slack
• 38:32
  conversation
• 38:33
  with
• 38:33
  somebody
• 38:34
  earlier
• 38:34
  today
• 38:34
  about
• 38:35
  the
• 38:35
  changing
• 38:35
  face
• 38:35
  of
• 38:35
  the
• 38:36
  industry
• 38:36
  and
• 38:36
  how
• 38:36
  it's
• 38:37
  been
• 38:37
  slow
• 38:37
  moving
• 38:38
  for
• 38:38
  the
• 38:38
  last
• 38:38
  25
• 38:39
  ish
• 38:39
  years.
• 38:40
  And
• 38:40
  at
• 38:40
  least
• 38:40
  in
• 38:41
  this
• 38:41
  guy's
• 38:41
  opinion
• 38:41
  in
• 38:41
  the
• 38:42
  next
• 38:42
  five
• 38:42
  years,
• 38:42
  it's
• 38:43
  gonna
• 38:43
  move
• 38:43
  the
• 38:43
  same
• 38:43
  speed
• 38:44
  as
• 38:44
  it
• 38:44
  did
• 38:44
  that
• 38:44
  whole
• 38:44
  25
• 38:45
  years.
• 38:45
  And
• 38:46
  that's
• 38:46
  not
• 38:46
  just
• 38:46
  from
• 38:46
  an
• 38:46
  owner
• 38:47
  evolution,
• 38:48
  glamping,
• 38:49
  changing
• 38:50
  mindset,
• 38:50
  consumer
• 38:51
  perspective,
• 38:51
  and
• 38:52
  expectations.
• 38:53
  It's
• 38:53
  from
• 38:53
  a,
• 38:54
  do
• 38:54
  the
• 38:54
  regulatory
• 38:54
  agencies
• 38:55
  keep
• 38:55
  up
• 38:55
  with
• 38:56
  those
• 38:56
  things.
• 38:57
  Go
• 38:57
  ahead.
• 38:58
  Yeah,
• 38:59
  I
• 38:59
  was
• 38:59
  gonna
• 38:59
  just
• 38:59
  say,
• 39:00
  I
• 39:00
  think
• 39:00
  our
• 39:00
  associations
• 39:01
  are
• 39:01
  doing
• 39:01
  a
• 39:01
  great
• 39:02
  job
• 39:02
  of
• 39:02
  communicating
• 39:03
  with
• 39:03
  regulatory
• 39:05
  bodies
• 39:05
  and
• 39:06
  and
• 39:06
  I
• 39:06
  also
• 39:07
  think
• 39:07
  situations
• 39:08
  like
• 39:08
  with
• 39:08
  Isaac
• 39:08
  and
• 39:08
  Kevin,
• 39:09
  where
• 39:09
  you've
• 39:09
  got
• 39:09
  this
• 39:10
  fairly
• 39:10
  rural
• 39:11
  location,
• 39:12
  which
• 39:12
  you've
• 39:12
  got
• 39:12
  several
• 39:12
  operators
• 39:13
  now
• 39:13
  establishing.
• 39:14
  The
• 39:14
  natural
• 39:15
  landscape
• 39:15
  is
• 39:15
  a
• 39:15
  beautiful
• 39:16
  attraction,
• 39:16
  but
• 39:16
  then
• 39:16
  you
• 39:17
  now
• 39:17
  you've
• 39:17
  got
• 39:17
  accommodation
• 39:18
  providers
• 39:19
  popping
• 39:19
  up
• 39:19
  there.
• 39:20
  You've
• 39:20
  got
• 39:20
  the
• 39:20
  zip
• 39:20
  line
• 39:21
  guys
• 39:21
  and
• 39:21
  stuff
• 39:21
  like
• 39:21
  that,
• 39:22
  really
• 39:22
  shifting
• 39:23
  that
• 39:23
  Randy
• 39:23
  Hendrickson
• 39:24
  says
• 39:24
  all
• 39:24
  the
• 39:25
  time,
• 39:25
  sell
• 39:25
  the
• 39:25
  zip
• 39:25
  code.
• 39:26
  You
• 39:26
  they're
• 39:27
  building
• 39:27
  that
• 39:28
  zip
• 39:28
  code
• 39:28
  in
• 39:28
  my
• 39:28
  opinion,
• 39:29
  to
• 39:29
  be
• 39:29
  something
• 39:30
  that
• 39:30
  now
• 39:31
  will
• 39:31
  motivate
• 39:32
  those
• 39:33
  regulatory
• 39:34
  decision
• 39:34
  makers
• 39:35
  to
• 39:36
  better
• 39:37
  work
• 39:37
  in
• 39:37
  your
• 39:37
  favor
• 39:38
  because
• 39:39
  your
• 39:39
  businesses
• 39:40
  are
• 39:40
  driving
• 39:41
  so
• 39:41
  much
• 39:41
  economic
• 39:42
  value
• 39:42
  for
• 39:42
  the
• 39:42
  area.
• 39:43
  And
• 39:43
  so
• 39:43
  I,
• 39:44
  I
• 39:44
  would
• 39:44
  argue
• 39:44
  that
• 39:44
  the
• 39:45
  more
• 39:45
  successful
• 39:45
  our
• 39:45
  parks
• 39:46
  and
• 39:46
  things
• 39:46
  are
• 39:47
  a
• 39:47
  coupled
• 39:47
  with
• 39:47
  our
• 39:48
  advocacy
• 39:48
  efforts
• 39:48
  at
• 39:49
  the
• 39:49
  association
• 39:49
  levels
• 39:50
  and
• 39:50
  things
• 39:50
  like
• 39:50
  that,
• 39:50
  where
• 39:51
  we
• 39:51
  are
• 39:51
  making
• 39:51
  big
• 39:52
  strides
• 39:52
  to
• 39:53
  have
• 39:53
  those
• 39:53
  regulatory
• 39:54
  bodies
• 39:54
  better
• 39:55
  understand
• 39:56
  how
• 39:56
  the
• 39:56
  business
• 39:57
  works
• 39:57
  and
• 39:57
  how
• 39:57
  much
• 39:58
  economic
• 39:58
  impact
• 39:59
  comes
• 39:59
  from
• 40:00
  this
• 40:00
  industry
• 40:00
  specifically
• 40:01
  there's
• 40:01
  big
• 40:02
  changes
• 40:02
  happening.
• 40:02
  I
• 40:02
  completely
• 40:03
  agree
• 40:03
  with
• 40:03
  whoever
• 40:04
  your
• 40:04
  mystery
• 40:05
  person
• 40:05
  is
• 40:06
  that
• 40:06
  long
• 40:07
  winded
• 40:07
  stuff
• 40:08
  that
• 40:08
  was
• 40:08
  happening
• 40:09
  over
• 40:09
  the
• 40:09
  last
• 40:09
  20
• 40:09
  years
• 40:10
  is
• 40:10
  going
• 40:10
  to
• 40:11
  speed
• 40:11
  up
• 40:12
  here
• 40:12
  as
• 40:12
  we
• 40:12
  look
• 40:12
  for
• 40:13
  things
• 40:13
  like
• 40:13
  economic
• 40:14
  diversification
• 40:15
  and
• 40:15
  that
• 40:15
  kind
• 40:15
  of
• 40:15
  thing.
• 40:18
  Mike,
• 40:18
  how
• 40:19
  do
• 40:19
  you
• 40:19
  view
• 40:19
  the
• 40:19
  industry
• 40:19
  changing?
• 40:20
  I
• 40:20
  know
• 40:20
  you're
• 40:20
  at
• 40:20
  the
• 40:20
  forefront
• 40:21
  here
• 40:21
  of
• 40:21
  driving
• 40:21
  some
• 40:22
  of
• 40:22
  that
• 40:22
  change
• 40:22
  I
• 40:22
  think
• 40:23
  it,
• 40:23
  it
• 40:23
  has
• 40:23
  to,
• 40:24
  and,
• 40:24
  the
• 40:24
  interesting
• 40:24
  thing
• 40:25
  that
• 40:25
  will
• 40:25
  be.
• 40:25
  That
• 40:25
  everyone's
• 40:26
  gonna
• 40:26
  watch
• 40:26
  is,
• 40:27
  Cara
• 40:27
  is
• 40:28
  being
• 40:28
  a
• 40:28
  little
• 40:28
  bit
• 40:28
  of
• 40:28
  the
• 40:28
  Grinch,
• 40:29
  stamping
• 40:29
  on
• 40:29
  the
• 40:30
  creativity
• 40:30
  of,
• 40:31
  I
• 40:31
  can't
• 40:31
  work.
• 40:32
  She's,
• 40:33
  she's
• 40:33
  right.
• 40:33
  In
• 40:33
  California,
• 40:34
  for
• 40:34
  example,
• 40:34
  you
• 40:34
  can't
• 40:35
  have
• 40:35
  a
• 40:35
  tent
• 40:36
  with
• 40:36
  a
• 40:36
  bathroom.
• 40:36
  And
• 40:36
  so
• 40:37
  like
• 40:37
  our
• 40:37
  luck
• 40:37
  tents
• 40:38
  wouldn't
• 40:38
  work
• 40:38
  there,
• 40:38
  but
• 40:38
  at
• 40:39
  the
• 40:39
  same
• 40:39
  time,
• 40:39
  what
• 40:39
  I
• 40:39
  love
• 40:39
  about
• 40:40
  this
• 40:40
  industry
• 40:41
  is
• 40:41
  there's
• 40:41
  so
• 40:42
  much
• 40:42
  diversity
• 40:43
  of,
• 40:44
  a
• 40:44
  small
• 40:44
  seven
• 40:44
  glamping
• 40:45
  unit
• 40:45
  spot
• 40:46
  to,
• 40:46
  large,
• 40:47
  under
• 40:47
  canvas,
• 40:47
  150
• 40:48
  unit,
• 40:48
  with
• 40:49
  $595
• 40:50
  a
• 40:50
  night,
• 40:50
  price
• 40:50
  tags.
• 40:51
  And
• 40:52
  I
• 40:52
  think
• 40:53
  as
• 40:53
  more
• 40:53
  and
• 40:54
  more
• 40:54
  people.
• 40:55
  See
• 40:55
  this
• 40:55
  industry
• 40:56
  as
• 40:56
  being
• 40:56
  sexy,
• 40:57
  outdoor
• 40:57
  hospitality,
• 40:58
  outdoor
• 40:58
  recreation
• 40:59
  is
• 40:59
  very
• 40:59
  broad.
• 41:00
  It
• 41:00
  can
• 41:00
  be
• 41:00
  a
• 41:01
  small
• 41:01
  mom
• 41:01
  and
• 41:01
  pop,
• 41:02
  but
• 41:02
  it
• 41:02
  can
• 41:02
  also
• 41:02
  be
• 41:02
  larger.
• 41:03
  And
• 41:03
  I
• 41:03
  think
• 41:03
  what
• 41:03
  will
• 41:04
  happen
• 41:04
  is,
• 41:04
  again,
• 41:05
  over
• 41:05
  the
• 41:05
  course
• 41:05
  of
• 41:05
  three
• 41:05
  to
• 41:06
  five
• 41:06
  years,
• 41:06
  as
• 41:07
  I've,
• 41:07
  you've
• 41:07
  heard
• 41:07
  me
• 41:07
  mention
• 41:08
  numerous
• 41:08
  times
• 41:08
  one
• 41:09
  of
• 41:09
  the
• 41:09
  large
• 41:09
  hospitality
• 41:10
  companies,
• 41:10
  whether
• 41:10
  it's
• 41:11
  a
• 41:11
  Marriott,
• 41:11
  or
• 41:11
  Hilton,
• 41:12
  someone
• 41:13
  is
• 41:13
  going
• 41:13
  to
• 41:13
  buy
• 41:13
  up,
• 41:14
  one
• 41:14
  of
• 41:14
  these
• 41:14
  other
• 41:15
  subsidiary
• 41:15
  companies
• 41:16
  and
• 41:17
  it
• 41:17
  will
• 41:17
  really
• 41:17
  escalate,
• 41:18
  right?
• 41:18
  Cause
• 41:18
  then
• 41:18
  you
• 41:19
  have
• 41:19
  full
• 41:19
  diversity
• 41:19
  of
• 41:20
  distribution
• 41:20
  platforms
• 41:21
  and
• 41:21
  marketing
• 41:22
  and,
• 41:23
  because
• 41:23
  it
• 41:23
  is
• 41:23
  a
• 41:23
  profitable,
• 41:24
  industry,
• 41:24
  the
• 41:25
  margins
• 41:25
  are
• 41:25
  comparable
• 41:26
  or
• 41:26
  better
• 41:26
  to
• 41:26
  a
• 41:26
  lot
• 41:27
  of
• 41:27
  the
• 41:27
  hospitality
• 41:27
  or
• 41:27
  lodging
• 41:28
  sectors.
• 41:28
  The
• 41:29
  barriers
• 41:29
  to
• 41:29
  entry
• 41:30
  are
• 41:30
  a
• 41:30
  little
• 41:30
  bit
• 41:31
  tougher.
• 41:31
  That
• 41:31
  would
• 41:31
  be
• 41:32
  my
• 41:32
  dog,
• 41:32
  Brian.
• 41:33
  Sorry
• 41:33
  about
• 41:33
  that.
• 41:33
  But
• 41:34
  I
• 41:34
  do
• 41:34
  think,
• 41:34
  the
• 41:34
  technology
• 41:35
  continues
• 41:36
  to
• 41:36
  improve
• 41:37
  and
• 41:37
  increase
• 41:37
  and
• 41:37
  we've
• 41:37
  been
• 41:38
  working
• 41:38
  with
• 41:38
  camp
• 41:38
  spot
• 41:39
  on
• 41:39
  evolving.
• 41:39
  A
• 41:39
  lot
• 41:39
  of
• 41:39
  their
• 41:40
  different
• 41:40
  deliverables
• 41:41
  and
• 41:41
  products
• 41:41
  and
• 41:41
  reporting
• 41:42
  the
• 41:42
  way
• 41:42
  we
• 41:42
  approach
• 41:43
  the
• 41:43
  business,
• 41:44
  we've
• 41:44
  been
• 41:44
  talking
• 41:44
  to
• 41:44
  several
• 41:45
  other,
• 41:45
  similar
• 41:45
  to
• 41:45
  companies
• 41:46
  to
• 41:46
  us
• 41:46
  that
• 41:46
  are,
• 41:47
  we
• 41:47
  wanna
• 41:47
  call
• 41:47
  'em
• 41:47
  family,
• 41:48
  owner
• 41:48
  operated,
• 41:49
  but
• 41:49
  are
• 41:49
  evolving.
• 41:50
  We're
• 41:50
  all
• 41:50
  doing
• 41:50
  the
• 41:50
  same
• 41:50
  things,
• 41:51
  revenue
• 41:51
  management,
• 41:52
  marketing
• 41:52
  enhancement,
• 41:53
  adding
• 41:54
  a
• 41:54
  new
• 41:54
  perspective
• 41:54
  to
• 41:54
  the
• 41:54
  business.
• 41:55
  And
• 41:56
  so
• 41:56
  there,
• 41:56
  there
• 41:56
  will
• 41:56
  definitely
• 41:57
  be
• 41:57
  a
• 41:57
  change
• 41:58
  of
• 41:58
  the,
• 42:01
  the
• 42:02
  mom
• 42:02
  and
• 42:02
  pop
• 42:02
  places
• 42:03
  absolutely
• 42:03
  have
• 42:03
  a
• 42:03
  place
• 42:04
  in
• 42:04
  this
• 42:04
  industry,
• 42:05
  but
• 42:05
  I
• 42:05
  feel
• 42:05
  like
• 42:06
  it's
• 42:06
  almost
• 42:06
  gone
• 42:06
  like
• 42:06
  the
• 42:06
  home
• 42:07
  Depot
• 42:07
  and
• 42:07
  the
• 42:07
  local
• 42:08
  hardware
• 42:08
  store,
• 42:08
  thing
• 42:09
  from
• 42:09
  25
• 42:09
  years
• 42:10
  ago
• 42:10
  where
• 42:10
  there's
• 42:10
  gonna
• 42:11
  be
• 42:11
  a
• 42:11
  slower
• 42:11
  migration
• 42:12
  that
• 42:12
  these,
• 42:12
  other
• 42:13
  larger
• 42:14
  industries
• 42:14
  are
• 42:14
  gonna
• 42:15
  continue
• 42:15
  to
• 42:15
  grow
• 42:16
  and
• 42:16
  evolve
• 42:16
  and
• 42:16
  develop
• 42:17
  as
• 42:17
  it
• 42:17
  becomes
• 42:17
  more
• 42:17
  profitable
• 42:18
  more
• 42:18
  Marketable.
• 42:19
  What
• 42:19
  was
• 42:19
  the
• 42:19
  R
• 42:19
  V
• 42:20
  I
• 42:20
  a
• 42:20
  report
• 42:20
  Brian,
• 42:20
  148
• 42:21
  billion
• 42:22
  industry
• 42:23
  economic
• 42:23
  impact
• 42:24
  to
• 42:24
  the
• 42:24
  country.
• 42:24
  You
• 42:25
  cannot
• 42:25
  ignore
• 42:25
  that.
• 42:26
  So
• 42:26
  the
• 42:26
  industry
• 42:27
  has
• 42:27
  to
• 42:27
  change
• 42:28
  in
• 42:28
  order
• 42:28
  to
• 42:28
  be
• 42:28
  competitive,
• 42:29
  to
• 42:29
  retain
• 42:29
  and
• 42:30
  attract
• 42:30
  the
• 42:30
  best
• 42:30
  employees,
• 42:31
  to
• 42:32
  obtain
• 42:32
  and
• 42:32
  attract
• 42:33
  the
• 42:33
  best,
• 42:33
  marketing,
• 42:34
  efforts.
• 42:34
  But
• 42:35
  we're
• 42:35
  pretty
• 42:35
  excited
• 42:35
  to
• 42:35
  be
• 42:36
  a
• 42:36
  part
• 42:36
  of
• 42:36
  that,
• 42:36
  but
• 42:37
  we
• 42:37
  also
• 42:37
  wanna
• 42:37
  maintain
• 42:38
  that
• 42:39
  personal,
• 42:39
  feel
• 42:40
  as
• 42:40
  well.
• 42:40
  So
• 42:41
  long
• 42:41
  answer
• 42:41
  to
• 42:42
  a
• 42:42
  short
• 42:42
  question.
• 42:42
  But
• 42:44
  no,
• 42:44
  but
• 42:44
  you
• 42:44
  bring
• 42:44
  up
• 42:45
  some
• 42:45
  excellent
• 42:45
  points.
• 42:46
  We
• 42:46
  talk,
• 42:46
  we've
• 42:46
  talked
• 42:46
  about
• 42:46
  technology
• 42:47
  multiple
• 42:47
  times
• 42:47
  on
• 42:48
  the
• 42:48
  phone.
• 42:48
  We,
• 42:48
  everybody
• 42:48
  here
• 42:49
  knows
• 42:49
  that
• 42:49
  I'm
• 42:49
  a
• 42:49
  very
• 42:50
  big
• 42:50
  geek.
• 42:50
  Like
• 42:50
  I
• 42:50
  was
• 42:51
  reading
• 42:51
  this
• 42:51
  morning
• 42:51
  on
• 42:52
  the
• 42:53
  internet,
• 42:54
  Virginia
• 42:54
  launches,
• 42:55
  the
• 42:55
  world's
• 42:55
  biggest
• 42:56
  3d
• 42:57
  print
• 42:57
  housing
• 42:58
  project,
• 42:58
  and
• 42:58
  obviously
• 42:59
  we're
• 42:59
  not
• 42:59
  talking
• 42:59
  about
• 43:00
  housing
• 43:00
  here,
• 43:00
  but
• 43:01
  we
• 43:01
  are
• 43:01
  in
• 43:01
  some
• 43:02
  ways
• 43:02
  with
• 43:02
  cabins
• 43:03
  and
• 43:03
  glamping
• 43:03
  and
• 43:03
  vacation
• 43:04
  rentals
• 43:04
  and
• 43:04
  things
• 43:05
  like
• 43:05
  that.
• 43:05
  And
• 43:06
  these
• 43:06
  things
• 43:06
  can
• 43:07
  be
• 43:07
  printed
• 43:07
  in.
• 43:07
  I
• 43:07
  think
• 43:08
  they
• 43:08
  said
• 43:08
  48
• 43:08
  hours.
• 43:09
  They've
• 43:09
  already
• 43:09
  built
• 43:09
  one
• 43:09
  here.
• 43:10
  And
• 43:10
  so
• 43:11
  I
• 43:12
  don't
• 43:12
  wanna
• 43:12
  take
• 43:12
  up
• 43:12
  too
• 43:12
  much
• 43:13
  of
• 43:13
  the
• 43:13
  show
• 43:13
  talking
• 43:13
  about
• 43:13
  Virginia
• 43:14
  housing,
• 43:14
  but
• 43:14
  what
• 43:14
  I'm
• 43:14
  talking
• 43:15
  about
• 43:15
  and
• 43:15
  what
• 43:15
  I've
• 43:15
  said
• 43:16
  to
• 43:16
  people
• 43:16
  before
• 43:16
  is
• 43:16
  this
• 43:17
  is
• 43:17
  how
• 43:17
  you're
• 43:17
  gonna
• 43:17
  eventually
• 43:19
  put
• 43:19
  cabins
• 43:19
  and
• 43:20
  glamping
• 43:20
  units
• 43:20
  at
• 43:20
  your
• 43:21
  Campground
• 43:21
  and
• 43:21
  your
• 43:21
  RV
• 43:22
  park.
• 43:22
  There's
• 43:22
  no
• 43:23
  reason
• 43:23
  to
• 43:23
  pay
• 43:23
  $5,000
• 43:24
  plus
• 43:24
  to
• 43:25
  have
• 43:25
  it
• 43:25
  shipped
• 43:25
  to
• 43:25
  you
• 43:25
  when
• 43:25
  you
• 43:25
  can
• 43:26
  download
• 43:26
  a
• 43:26
  schematic
• 43:27
  and
• 43:27
  print
• 43:27
  it.
• 43:27
  And
• 43:27
  I'm
• 43:27
  not
• 43:28
  saying
• 43:28
  you're
• 43:28
  gonna
• 43:28
  own
• 43:28
  a
• 43:28
  printer
• 43:29
  at
• 43:29
  your
• 43:29
  Campground,
• 43:30
  but
• 43:30
  there
• 43:30
  will
• 43:30
  be
• 43:31
  a
• 43:31
  local
• 43:31
  home
• 43:32
  Depot
• 43:32
  that
• 43:33
  you
• 43:33
  can
• 43:33
  rent
• 43:33
  a
• 43:34
  commercial
• 43:34
  printer
• 43:35
  phone,
• 43:35
  probably
• 43:36
  that
• 43:36
  can
• 43:36
  come
• 43:37
  out
• 43:37
  to
• 43:37
  your
• 43:37
  Campground
• 43:38
  for
• 43:38
  a
• 43:38
  day
• 43:38
  or
• 43:38
  a
• 43:38
  week
• 43:39
  and
• 43:39
  print
• 43:39
  all
• 43:39
  your
• 43:40
  accommodations.
• 43:41
  And
• 43:41
  that's
• 43:41
  gonna
• 43:41
  give
• 43:41
  you
• 43:42
  unlimited
• 43:42
  flexibility.
• 43:43
  It's
• 43:43
  gonna
• 43:43
  change
• 43:43
  how
• 43:43
  you
• 43:44
  do
• 43:44
  business.
• 43:44
  It's
• 43:44
  gonna
• 43:44
  change
• 43:45
  the
• 43:45
  margins
• 43:45
  of
• 43:46
  it.
• 43:46
  It's
• 43:46
  and
• 43:46
  it's
• 43:47
  just
• 43:47
  one
• 43:47
  thing
• 43:47
  of
• 43:47
  so
• 43:48
  many
• 43:48
  that
• 43:48
  you
• 43:48
  touched
• 43:48
  on
• 43:49
  Mike.
• 43:50
  Yeah,
• 43:51
  I,
• 43:51
  oh,
• 43:51
  look,
• 43:52
  Randy's
• 43:52
  in
• 43:52
  the
• 43:52
  chat
• 43:53
  here
• 43:53
  for
• 43:54
  This
• 43:54
  is
• 43:54
  why
• 43:54
  you
• 43:54
  can't
• 43:55
  mention
• 43:55
  him
• 43:55
  every
• 43:55
  time
• 43:56
  he
• 43:56
  gets
• 43:56
  too
• 43:56
  much,
• 43:57
  like
• 43:58
  I'm
• 43:59
  giving
• 43:59
  Randy
• 43:59
  a
• 43:59
  constant
• 44:00
  plug.
• 44:00
  But
• 44:00
  we
• 44:01
  have,
• 44:01
  he
• 44:01
  and
• 44:01
  I
• 44:01
  have
• 44:01
  so
• 44:02
  many
• 44:02
  good
• 44:02
  conversations
• 44:03
  and
• 44:03
  he's
• 44:03
  such
• 44:03
  a
• 44:03
  great
• 44:04
  communicator
• 44:04
  about
• 44:05
  stuff
• 44:05
  that,
• 44:06
  that
• 44:06
  his
• 44:06
  stuff
• 44:06
  really
• 44:06
  sticks
• 44:07
  in
• 44:07
  my
• 44:07
  head
• 44:07
  typically.
• 44:08
  But
• 44:08
  he,
• 44:08
  he's
• 44:08
  been
• 44:09
  a
• 44:09
  great
• 44:09
  champion
• 44:09
  of
• 44:09
  the
• 44:09
  industry
• 44:10
  and
• 44:10
  I
• 44:10
  think
• 44:10
  that
• 44:11
  it's
• 44:12
  folks
• 44:12
  like
• 44:12
  him
• 44:12
  that
• 44:13
  kind
• 44:13
  of
• 44:13
  have
• 44:14
  helped
• 44:15
  start
• 44:15
  to
• 44:15
  accelerate
• 44:16
  things
• 44:16
  over
• 44:16
  those
• 44:16
  last
• 44:17
  25
• 44:17
  years
• 44:18
  and
• 44:18
  continue
• 44:18
  to
• 44:18
  do
• 44:19
  so
• 44:19
  into
• 44:19
  future.
• 44:19
  For
• 44:20
  sure.
• 44:23
  Yeah,
• 44:23
  it's
• 44:23
  definitely
• 44:24
  fascinating
• 44:24
  where
• 44:24
  we're
• 44:24
  going.
• 44:25
  Yes.
• 44:25
  Duncan,
• 44:25
  where
• 44:26
  do
• 44:26
  you
• 44:26
  see
• 44:26
  it?
• 44:27
  Where
• 44:27
  do
• 44:27
  you
• 44:27
  see
• 44:27
  it
• 44:27
  all
• 44:27
  going?
• 44:28
  How
• 44:28
  will
• 44:28
  you
• 44:28
  and
• 44:28
  P
• 44:29
  produce
• 44:29
  pond
• 44:29
  evolve?
• 44:30
  We
• 44:30
  already
• 44:30
  evolve.
• 44:31
  We,
• 44:31
  we
• 44:31
  look
• 44:32
  at
• 44:32
  what
• 44:32
  some
• 44:32
  of
• 44:32
  the
• 44:32
  larger
• 44:33
  corporations
• 44:33
  are
• 44:33
  already
• 44:34
  doing
• 44:34
  and
• 44:34
  adapt.
• 44:35
  We
• 44:36
  are
• 44:36
  doing
• 44:36
  dynamic
• 44:36
  pricing.
• 44:37
  We
• 44:37
  do
• 44:37
  lots
• 44:38
  of
• 44:38
  reporting.
• 44:38
  That's
• 44:38
  one
• 44:39
  thing
• 44:39
  that
• 44:39
  I
• 44:39
  do
• 44:40
  weekly
• 44:41
  and
• 44:41
  then
• 44:41
  a
• 44:41
  whole
• 44:41
  nother
• 44:42
  form,
• 44:42
  bimonthly
• 44:43
  and
• 44:43
  then
• 44:43
  monthly,
• 44:44
  and
• 44:44
  then,
• 44:45
  end
• 44:45
  of
• 44:45
  year
• 44:45
  and
• 44:45
  all
• 44:45
  that
• 44:46
  kind
• 44:46
  of
• 44:46
  stuff
• 44:46
  to
• 44:47
  quickly
• 44:47
  pivot.
• 44:48
  That's
• 44:48
  one
• 44:48
  thing
• 44:48
  I
• 44:48
  feel
• 44:48
  like
• 44:49
  coming
• 44:49
  outta
• 44:49
  COVID,
• 44:49
  everyone
• 44:50
  should
• 44:50
  have
• 44:50
  learned
• 44:51
  is
• 44:51
  that
• 44:51
  you
• 44:52
  need
• 44:52
  to
• 44:52
  adapt
• 44:52
  and
• 44:53
  be
• 44:53
  able
• 44:53
  to
• 44:53
  adapt
• 44:54
  quickly.
• 44:54
  It
• 44:55
  usually
• 44:55
  be
• 44:55
  that
• 44:55
  we'd
• 44:55
  have
• 44:56
  a
• 44:56
  economic
• 44:57
  headwind,
• 44:57
  at
• 44:58
  least
• 44:58
  for
• 44:58
  us.
• 44:58
  And
• 44:58
  we're
• 44:59
  seasonal
• 44:59
  for
• 45:00
  the
• 45:00
  season.
• 45:00
  You
• 45:00
  get
• 45:01
  a
• 45:01
  vibe
• 45:01
  for
• 45:02
  starting
• 45:03
  may,
• 45:03
  June,
• 45:03
  and
• 45:03
  it
• 45:04
  would
• 45:04
  be
• 45:04
  the
• 45:04
  same
• 45:04
  all
• 45:05
  the
• 45:05
  way
• 45:05
  through
• 45:05
  October.
• 45:06
  But
• 45:07
  very
• 45:07
  much,
• 45:07
  now
• 45:08
  it
• 45:08
  is
• 45:08
  a
• 45:08
  monthly,
• 45:10
  weekly
• 45:10
  ebb
• 45:11
  flow.
• 45:11
  You
• 45:11
  just
• 45:12
  don't
• 45:12
  know
• 45:12
  what
• 45:12
  it's
• 45:12
  gonna
• 45:12
  be.
• 45:13
  And
• 45:13
  I
• 45:13
  think
• 45:13
  just
• 45:14
  being
• 45:14
  able
• 45:14
  to
• 45:15
  pivot
• 45:15
  and
• 45:15
  evolve
• 45:16
  quickly
• 45:16
  is
• 45:16
  gonna
• 45:16
  be
• 45:16
  the
• 45:17
  strongest
• 45:17
  asset
• 45:18
  for
• 45:18
  anybody
• 45:19
  in
• 45:19
  the
• 45:19
  hospitality
• 45:20
  industry
• 45:20
  moving
• 45:20
  forward
• 45:21
  in
• 45:21
  the
• 45:21
  next
• 45:21
  five
• 45:22
  years.
• 45:22
  Yeah,
• 45:23
  couldn't
• 45:24
  agree
• 45:24
  more.
• 45:25
  Yeah,
• 45:25
  a
• 45:25
  hundred
• 45:26
  percent.
• 45:26
  I
• 45:26
  still
• 45:26
  get
• 45:27
  frustrated
• 45:28
  by
• 45:28
  the
• 45:28
  we're
• 45:29
  gonna
• 45:29
  hire
• 45:29
  a
• 45:29
  marketing
• 45:30
  company
• 45:30
  and
• 45:30
  do
• 45:30
  a
• 45:30
  survey
• 45:31
  study
• 45:31
  and
• 45:31
  we'll
• 45:31
  get
• 45:32
  back
• 45:32
  to
• 45:32
  you
• 45:32
  in
• 45:32
  six
• 45:32
  months
• 45:33
  with
• 45:33
  the
• 45:33
  results
• 45:33
  of
• 45:33
  what
• 45:34
  we
• 45:34
  could
• 45:34
  do
• 45:34
  in
• 45:34
  an
• 45:34
  email.
• 45:35
  If
• 45:35
  we
• 45:35
  just
• 45:35
  went
• 45:35
  back
• 45:35
  and
• 45:35
  forth
• 45:36
  that
• 45:36
  cost
• 45:36
  $60,000
• 45:37
  to
• 45:37
  do
• 45:37
  yeah.
• 45:38
  Being
• 45:38
  a,
• 45:38
  like
• 45:38
  you
• 45:38
  said,
• 45:39
  adaptable,
• 45:39
  being
• 45:39
  able
• 45:40
  to
• 45:40
  pivot,
• 45:40
  being
• 45:40
  able
• 45:40
  to
• 45:41
  execute
• 45:41
  and
• 45:41
  complete
• 45:42
  things
• 45:42
  in
• 45:42
  a
• 45:43
  short
• 45:43
  period
• 45:43
  of
• 45:43
  time,
• 45:44
  while
• 45:44
  still
• 45:45
  obviously
• 45:45
  doing
• 45:45
  your
• 45:45
  research
• 45:46
  and
• 45:46
  being
• 45:46
  knowledgeable
• 45:47
  and
• 45:47
  not
• 45:47
  making
• 45:47
  hasty
• 45:48
  decisions
• 45:49
  is
• 45:49
  definitely
• 45:49
  a
• 45:50
  skill
• 45:50
  that
• 45:51
  is
• 45:51
  invaluable
• 45:52
  in
• 45:52
  today's
• 45:52
  business
• 45:53
  world,
• 45:53
  keeping
• 45:53
  a
• 45:53
  pulse,
• 45:54
  keeping
• 45:54
  the
• 45:54
  pulse
• 45:55
  of
• 45:55
  your
• 45:55
  own
• 45:55
  business.
• 45:56
  By
• 45:56
  your
• 45:56
  own
• 45:57
  bookings
• 45:57
  are
• 45:57
  coming
• 45:58
  in.
• 45:58
  How
• 45:58
  are
• 45:58
  people
• 45:59
  booking?
• 45:59
  How
• 45:59
  long
• 46:00
  they're
• 46:00
  staying
• 46:00
  is
• 46:00
  I
• 46:00
  think
• 46:01
  a
• 46:01
  very
• 46:01
  valuable
• 46:01
  tool.
• 46:02
  And
• 46:02
  I
• 46:02
  think
• 46:02
  it's
• 46:02
  sometimes
• 46:03
  underutilized
• 46:04
  at
• 46:05
  the
• 46:06
  organic
• 46:06
  mom
• 46:06
  and
• 46:07
  pop
• 46:07
  level
• 46:08
  that
• 46:08
  will
• 46:09
  they'll
• 46:09
  need
• 46:09
  to
• 46:09
  continue
• 46:10
  really
• 46:10
  work
• 46:10
  on
• 46:11
  as
• 46:11
  larger
• 46:12
  entity
• 46:12
  enter
• 46:12
  the,
• 46:13
  that
• 46:13
  have
• 46:13
  people
• 46:14
  with
• 46:14
  the
• 46:14
  bandwidth
• 46:14
  to
• 46:15
  dive
• 46:15
  into
• 46:15
  that
• 46:16
  data
• 46:16
  and
• 46:16
  really
• 46:17
  make
• 46:17
  decisions
• 46:17
  driven
• 46:18
  out
• 46:18
  of
• 46:18
  it.
• 46:19
  I
• 46:19
  would
• 46:19
  argue
• 46:19
  too,
• 46:20
  that
• 46:20
  I
• 46:20
  say
• 46:21
  this
• 46:21
  often
• 46:21
  to
• 46:22
  Campground
• 46:22
  members
• 46:23
  just
• 46:23
  during
• 46:23
  my
• 46:23
  day
• 46:24
  to
• 46:24
  day
• 46:24
  association
• 46:25
  work,
• 46:25
  who
• 46:25
  are
• 46:25
  resistant
• 46:26
  to
• 46:27
  moving
• 46:27
  to
• 46:27
  reservation,
• 46:28
  like
• 46:28
  booking
• 46:29
  software
• 46:29
  and
• 46:29
  park
• 46:29
  management
• 46:30
  software
• 46:30
  and
• 46:30
  things
• 46:30
  like
• 46:31
  that
• 46:31
  is,
• 46:31
  there,
• 46:31
  we
• 46:32
  immediately
• 46:32
  have
• 46:32
  this
• 46:33
  barrier
• 46:33
  in
• 46:33
  front
• 46:34
  of
• 46:34
  us
• 46:34
  about
• 46:34
  I
• 46:35
  wanna
• 46:35
  be
• 46:35
  in
• 46:35
  control
• 46:36
  of
• 46:36
  my
• 46:36
  booking
• 46:37
  dynamics
• 46:38
  and
• 46:38
  all
• 46:38
  of
• 46:38
  those
• 46:38
  things
• 46:39
  and
• 46:40
  whatnot.
• 46:40
  So
• 46:40
  that
• 46:41
  shuts
• 46:41
  the
• 46:41
  door
• 46:42
  sometimes.
• 46:42
  But
• 46:43
  those
• 46:43
  things
• 46:44
  dunking
• 46:44
  that
• 46:44
  you're
• 46:44
  saying
• 46:45
  that
• 46:45
  ability
• 46:45
  to
• 46:46
  measure
• 46:46
  all
• 46:46
  those
• 46:47
  metrics.
• 46:48
  I
• 46:49
  would
• 46:49
  argue
• 46:49
  is
• 46:49
  far
• 46:50
  bigger,
• 46:50
  far
• 46:51
  more
• 46:51
  valuable
• 46:52
  and
• 46:52
  tool
• 46:52
  even
• 46:53
  than,
• 46:53
  online
• 46:54
  book
• 46:54
  ability.
• 46:54
  I,
• 46:55
  for
• 46:56
  us,
• 46:56
  like
• 46:56
  back
• 46:57
  in
• 46:57
  2018,
• 46:58
  we
• 46:58
  had
• 46:58
  online
• 46:59
  bookings,
• 46:59
  but
• 46:59
  they
• 46:59
  only
• 47:00
  accounted
• 47:00
  for
• 47:00
  about
• 47:01
  20%
• 47:01
  of
• 47:01
  total
• 47:02
  bookings
• 47:02
  at
• 47:02
  the
• 47:02
  park.
• 47:03
  Yep.
• 47:03
  Here
• 47:04
  sitting
• 47:04
  in
• 47:04
  2022,
• 47:05
  online
• 47:06
  bookings
• 47:06
  is
• 47:07
  86%
• 47:09
  of
• 47:09
  our
• 47:09
  bookings
• 47:09
  at
• 47:09
  the
• 47:09
  park
• 47:10
  So
• 47:10
  we
• 47:10
  have
• 47:10
  a
• 47:10
  lot
• 47:11
  more
• 47:11
  bandwidth
• 47:11
  on
• 47:12
  our
• 47:12
  phone
• 47:12
  and
• 47:13
  our
• 47:13
  phone
• 47:13
  staff
• 47:14
  to
• 47:14
  give
• 47:15
  that
• 47:15
  customer
• 47:15
  service
• 47:16
  and
• 47:17
  control
• 47:17
  that
• 47:17
  a
• 47:17
  lot
• 47:18
  of
• 47:18
  mom
• 47:18
  and
• 47:19
  pop
• 47:19
  shops
• 47:19
  really
• 47:20
  love
• 47:20
  to.
• 47:20
  Do
• 47:20
  you
• 47:21
  love
• 47:21
  to
• 47:21
  be
• 47:21
  able
• 47:21
  to
• 47:21
  talk
• 47:21
  to
• 47:22
  your
• 47:22
  guests,
• 47:22
  talk
• 47:22
  to
• 47:23
  your
• 47:23
  regulars?
• 47:23
  The
• 47:23
  fact
• 47:24
  that
• 47:24
  someone
• 47:24
  can
• 47:24
  self
• 47:25
  serve
• 47:25
  and
• 47:26
  book
• 47:26
  it
• 47:26
  themselves
• 47:27
  gives
• 47:28
  you
• 47:28
  then
• 47:28
  the
• 47:28
  opportunity
• 47:29
  to
• 47:29
  either
• 47:29
  help
• 47:30
  answer
• 47:30
  for
• 47:31
  questions
• 47:31
  for
• 47:31
  your
• 47:32
  specialty.
• 47:32
  One,
• 47:33
  someone
• 47:33
  who
• 47:33
  has
• 47:33
  like
• 47:33
  a
• 47:33
  lot
• 47:34
  of
• 47:34
  questions
• 47:34
  or
• 47:34
  has
• 47:35
  a
• 47:35
  specific
• 47:36
  need
• 47:36
  that
• 47:37
  a
• 47:37
  computer
• 47:37
  can't
• 47:37
  fill.
• 47:38
  And
• 47:39
  gives
• 47:39
  you
• 47:39
  both
• 47:39
  the
• 47:39
  bandwidth
• 47:40
  and
• 47:40
  time
• 47:41
  to
• 47:41
  be
• 47:41
  able
• 47:41
  to
• 47:41
  do
• 47:41
  that
• 47:42
  for
• 47:42
  them,
• 47:42
  therefore
• 47:43
  giving
• 47:43
  you
• 47:43
  even
• 47:43
  better
• 47:44
  customer
• 47:44
  service.
• 47:45
  Yeah.
• 47:46
  I'll
• 47:46
  also
• 47:46
  say
• 47:47
  that
• 47:47
  I,
• 47:47
  Brian
• 47:48
  asked
• 47:48
  me
• 47:48
  for
• 47:48
  a
• 47:48
  show
• 47:48
  how
• 47:48
  old
• 47:49
  I
• 47:49
  am.
• 47:49
  I
• 47:49
  said
• 47:49
  I'm
• 47:49
  40
• 47:50
  years
• 47:50
  old,
• 47:50
  but
• 47:51
  I
• 47:51
  know
• 47:51
  that
• 47:51
  myself
• 47:52
  and
• 47:52
  younger
• 47:53
  generations
• 47:53
  really
• 47:54
  prefer
• 47:55
  to
• 47:55
  do
• 47:55
  stuff
• 47:56
  on
• 47:56
  the
• 47:56
  computer
• 47:56
  before
• 47:57
  than
• 47:58
  call
• 47:58
  or
• 47:58
  before
• 47:58
  then
• 47:58
  call
• 47:58
  a
• 47:58
  phone.
• 47:58
  There's
• 47:59
  definitely
• 47:59
  when
• 47:59
  we
• 47:59
  onboard
• 48:00
  newer
• 48:00
  staff,
• 48:01
  the
• 48:01
  phone
• 48:01
  can
• 48:01
  be
• 48:01
  a
• 48:01
  intimidating
• 48:02
  moment
• 48:03
  for
• 48:03
  them
• 48:03
  just
• 48:03
  because
• 48:04
  it's
• 48:04
  not
• 48:04
  something
• 48:04
  they've
• 48:04
  done
• 48:05
  since
• 48:05
  they
• 48:05
  were
• 48:05
  little.
• 48:06
  Yeah.
• 48:07
  Yeah,
• 48:08
  no,
• 48:08
  I
• 48:08
  completely
• 48:08
  agree.
• 48:09
  I
• 48:09
  think
• 48:09
  those
• 48:09
  tools
• 48:10
  that
• 48:10
  come
• 48:10
  along
• 48:10
  with
• 48:11
  automating
• 48:11
  and
• 48:12
  finding
• 48:12
  a
• 48:12
  really
• 48:12
  great
• 48:13
  software
• 48:13
  partner
• 48:13
  are
• 48:14
  so
• 48:14
  valuable.
• 48:15
  I
• 48:15
  don't
• 48:15
  even
• 48:15
  think
• 48:16
  I
• 48:16
  know
• 48:16
  for
• 48:16
  me
• 48:17
  I
• 48:17
  hadn't,
• 48:17
  even
• 48:17
  when
• 48:17
  I
• 48:18
  first
• 48:19
  transitioned
• 48:19
  to
• 48:20
  using
• 48:20
  a
• 48:20
  dedicated
• 48:21
  park
• 48:21
  management
• 48:22
  software,
• 48:22
  I
• 48:23
  didn't
• 48:23
  even.
• 48:24
  Couldn't
• 48:24
  have
• 48:24
  even
• 48:24
  comprehended
• 48:25
  the
• 48:25
  amount
• 48:26
  of
• 48:26
  variable
• 48:27
  data
• 48:28
  I
• 48:28
  was
• 48:28
  able
• 48:28
  to
• 48:28
  keep
• 48:28
  track
• 48:29
  of.
• 48:29
  And
• 48:29
  then
• 48:30
  really
• 48:30
  use
• 48:30
  that
• 48:31
  data
• 48:31
  to
• 48:31
  strategize
• 48:32
  going
• 48:32
  forward
• 48:33
  about
• 48:33
  how
• 48:34
  I
• 48:34
  was
• 48:34
  going
• 48:34
  to
• 48:35
  do
• 48:35
  the
• 48:35
  pivoting
• 48:36
  and
• 48:36
  the
• 48:36
  necessary
• 48:37
  things
• 48:38
  that
• 48:38
  I
• 48:38
  didn't
• 48:38
  even
• 48:39
  know
• 48:39
  I
• 48:39
  was
• 48:39
  gonna
• 48:39
  need
• 48:40
  to
• 48:40
  do.
• 48:40
  It's
• 48:40
  great
• 48:40
  to
• 48:40
  have
• 48:41
  those
• 48:41
  tools
• 48:42
  and
• 48:42
  so
• 48:42
  valuable
• 48:42
  to
• 48:43
  certainly
• 48:43
  in
• 48:43
  my
• 48:43
  opinion,
• 48:44
  even
• 48:44
  more
• 48:44
  valuable
• 48:45
  than
• 48:45
  just
• 48:46
  book
• 48:46
  ability.
• 48:46
  That's
• 48:47
  the
• 48:47
  thing
• 48:47
  is
• 48:47
  you
• 48:47
  don't
• 48:47
  know
• 48:48
  what
• 48:48
  you
• 48:48
  don't
• 48:48
  know.
• 48:48
  Yeah.
• 48:48
  And
• 48:48
  I
• 48:49
  was
• 48:49
  talking
• 48:49
  to
• 48:49
  somebody
• 48:49
  last
• 48:50
  week,
• 48:50
  one
• 48:50
  of
• 48:50
  our
• 48:50
  larger
• 48:51
  group
• 48:51
  clients
• 48:52
  about,
• 48:52
  yes,
• 48:52
  you
• 48:52
  may
• 48:53
  like
• 48:53
  this
• 48:53
  reservation
• 48:54
  software
• 48:54
  or
• 48:54
  this
• 48:54
  CRM
• 48:55
  or
• 48:55
  this,
• 48:55
  database
• 48:56
  collection
• 48:56
  or
• 48:56
  this
• 48:57
  social
• 48:57
  media
• 48:57
  tool
• 48:57
  or
• 48:58
  whatever
• 48:58
  you're
• 48:58
  using.
• 48:58
  But
• 48:59
  for
• 48:59
  you
• 48:59
  or
• 48:59
  anybody
• 49:00
  else
• 49:00
  to
• 49:00
  stop
• 49:01
  and
• 49:01
  say,
• 49:02
  oh,
• 49:02
  I
• 49:02
  can't
• 49:02
  do
• 49:02
  this
• 49:03
  because
• 49:03
  this
• 49:03
  software
• 49:04
  doesn't
• 49:04
  let
• 49:05
  me
• 49:05
  do
• 49:05
  it
• 49:06
  is
• 49:07
  to
• 49:07
  me
• 49:07
  the
• 49:08
  most
• 49:08
  ridiculous
• 49:09
  thing
• 49:09
  I've
• 49:09
  ever
• 49:09
  heard.
• 49:10
  That
• 49:10
  doesn't
• 49:10
  mean
• 49:10
  you
• 49:10
  have
• 49:10
  to
• 49:10
  switch
• 49:10
  software.
• 49:11
  But
• 49:12
  go
• 49:12
  find
• 49:12
  a
• 49:12
  tool
• 49:13
  that
• 49:13
  does
• 49:13
  what
• 49:13
  you
• 49:13
  want
• 49:14
  it
• 49:14
  to
• 49:14
  do.
• 49:14
  And
• 49:14
  I
• 49:15
  think
• 49:15
  so
• 49:15
  many
• 49:15
  people
• 49:15
  are
• 49:15
  constrained
• 49:16
  by
• 49:16
  the
• 49:16
  limitations
• 49:17
  of
• 49:19
  whatever
• 49:19
  software
• 49:20
  P
• 49:20
  and
• 49:20
  that's
• 49:20
  not
• 49:20
  just
• 49:21
  reservation
• 49:21
  software,
• 49:21
  right?
• 49:22
  To
• 49:22
  be
• 49:22
  clear
• 49:22
  that's
• 49:23
  yeah.
• 49:23
  Dozens
• 49:24
  of
• 49:24
  different
• 49:24
  things.
• 49:25
  Absolutely.
• 49:25
  But
• 49:25
  I
• 49:25
  think
• 49:25
  opening
• 49:26
  your
• 49:26
  eyes
• 49:26
  to
• 49:26
  the
• 49:26
  possibilities
• 49:27
  and
• 49:27
  being
• 49:27
  more
• 49:27
  creative
• 49:28
  and
• 49:28
  thinking
• 49:28
  outside
• 49:28
  the
• 49:28
  box
• 49:29
  is
• 49:29
  gonna
• 49:29
  be
• 49:29
  a
• 49:29
  useful
• 49:29
  long-term
• 49:30
  strategy,
• 49:30
  too.
• 49:31
  Nick.
• 49:31
  I
• 49:31
  meant
• 49:31
  to
• 49:31
  get
• 49:32
  you
• 49:32
  more
• 49:32
  involved
• 49:32
  in
• 49:32
  the
• 49:32
  show.
• 49:32
  We
• 49:32
  never
• 49:33
  have
• 49:33
  any
• 49:33
  idea
• 49:33
  where
• 49:34
  these
• 49:34
  conversations
• 49:34
  are
• 49:34
  gonna
• 49:35
  go.
• 49:35
  do
• 49:35
  no
• 49:36
  planning
• 49:36
  for
• 49:36
  these
• 49:36
  shows
• 49:37
  at
• 49:37
  all.
• 49:37
  Let's
• 49:37
  give
• 49:37
  you
• 49:38
  a
• 49:38
  chance
• 49:38
  to
• 49:38
  touch
• 49:38
  on
• 49:38
  technology
• 49:39
  and
• 49:39
  glamping
• 49:40
  real
• 49:40
  quick.
• 49:40
  We've
• 49:40
  only
• 49:40
  got
• 49:40
  a
• 49:40
  couple
• 49:41
  minutes
• 49:41
  left
• 49:41
  in
• 49:41
  the
• 49:41
  show.
• 49:41
  But
• 49:41
  where
• 49:42
  do
• 49:42
  you
• 49:42
  see
• 49:42
  where
• 49:42
  are
• 49:42
  you
• 49:43
  advising
• 49:43
  your
• 49:43
  clients
• 49:44
  to
• 49:44
  go
• 49:44
  to
• 49:45
  be
• 49:45
  prepared
• 49:45
  for
• 49:45
  the
• 49:45
  future?
• 49:45
  Generally
• 49:46
  I
• 49:46
  think
• 49:46
  because
• 49:46
  it's
• 49:47
  such
• 49:47
  a
• 49:47
  niche
• 49:47
  industry
• 49:48
  at
• 49:48
  the
• 49:48
  moment,
• 49:48
  certainly
• 49:49
  in
• 49:49
  north
• 49:49
  America
• 49:50
  is
• 49:50
  I
• 49:50
  think
• 49:51
  the
• 49:51
  primary
• 49:51
  focus
• 49:52
  over
• 49:52
  the
• 49:52
  next
• 49:52
  few
• 49:52
  years
• 49:53
  is
• 49:53
  just
• 49:53
  gonna
• 49:53
  be
• 49:53
  like
• 49:54
  pure
• 49:54
  growth
• 49:54
  rather
• 49:55
  than,
• 49:55
  I
• 49:55
  don't
• 49:55
  think
• 49:55
  it's
• 49:55
  gonna
• 49:56
  get
• 49:56
  particularly
• 49:56
  sophisticated
• 49:57
  for
• 49:57
  a
• 49:57
  good
• 49:57
  few
• 49:57
  years,
• 49:58
  just
• 49:58
  yet
• 49:58
  on,
• 49:58
  on
• 49:58
  the
• 49:59
  purely
• 49:59
  glamp
• 49:59
  side.
• 50:00
  Especially
• 50:00
  with,
• 50:01
  more,
• 50:01
  as
• 50:01
  you
• 50:02
  say,
• 50:02
  Mar
• 50:02
  and
• 50:02
  par
• 50:03
  sort
• 50:03
  of
• 50:03
  sites
• 50:03
  setting
• 50:04
  up
• 50:04
  before
• 50:05
  maybe
• 50:05
  a
• 50:05
  hotel
• 50:06
  industry,
• 50:06
  a
• 50:06
  hotel
• 50:07
  company,
• 50:07
  as
• 50:07
  someone
• 50:07
  said
• 50:08
  earlier,
• 50:08
  might
• 50:08
  come
• 50:08
  in,
• 50:09
  I
• 50:09
  know,
• 50:09
  five
• 50:09
  years
• 50:09
  time
• 50:10
  and
• 50:10
  buy
• 50:10
  out
• 50:10
  one
• 50:10
  of
• 50:11
  the
• 50:11
  auto
• 50:11
  camps
• 50:11
  or
• 50:12
  one
• 50:12
  of
• 50:12
  the
• 50:12
  bigger
• 50:12
  ones
• 50:12
  I
• 50:13
  think
• 50:13
  it's
• 50:13
  gonna
• 50:13
  be
• 50:13
  then
• 50:13
  when
• 50:13
  you're
• 50:14
  gonna
• 50:14
  start
• 50:14
  to
• 50:14
  see
• 50:14
  more
• 50:15
  sophistication
• 50:16
  that
• 50:16
  what
• 50:16
  I
• 50:16
  personally
• 50:16
  do
• 50:17
  to
• 50:17
  just
• 50:17
  stay
• 50:17
  ahead
• 50:17
  is
• 50:18
  look
• 50:18
  at
• 50:18
  other
• 50:18
  industries.
• 50:19
  So
• 50:19
  the
• 50:19
  hotel
• 50:19
  industries
• 50:20
  that
• 50:20
  are
• 50:20
  more
• 50:20
  established
• 50:21
  there's
• 50:21
  a
• 50:21
  little
• 50:22
  niche
• 50:22
  community
• 50:22
  at
• 50:23
  the
• 50:23
  minute
• 50:23
  that
• 50:23
  They're
• 50:23
  interested
• 50:24
  in
• 50:24
  short
• 50:24
  term
• 50:25
  rentals,
• 50:25
  but
• 50:25
  particularly
• 50:26
  Airbnb,
• 50:26
  individual
• 50:27
  housing
• 50:27
  properties.
• 50:28
  And
• 50:29
  there's
• 50:29
  a
• 50:29
  little
• 50:29
  niche
• 50:29
  community
• 50:30
  at
• 50:30
  the
• 50:30
  minute
• 50:30
  that's
• 50:30
  full
• 50:30
  of
• 50:31
  tech
• 50:31
  investors
• 50:32
  and
• 50:32
  and
• 50:32
  that
• 50:32
  kind
• 50:32
  of
• 50:32
  thing.
• 50:33
  And
• 50:33
  they're
• 50:33
  really
• 50:33
  obviously
• 50:34
  up
• 50:34
  to
• 50:34
  speed
• 50:35
  with
• 50:35
  how
• 50:35
  the
• 50:35
  technology's
• 50:36
  moving.
• 50:36
  I,
• 50:36
  I
• 50:36
  focus
• 50:37
  on,
• 50:37
  I
• 50:37
  look
• 50:37
  towards
• 50:38
  them
• 50:38
  a
• 50:38
  little
• 50:38
  bit.
• 50:38
  There's
• 50:38
  a
• 50:39
  guy
• 50:39
  called
• 50:39
  Richard
• 50:40
  ick.
• 50:40
  I'm
• 50:40
  not
• 50:40
  sure
• 50:41
  how,
• 50:41
  where
• 50:41
  you
• 50:41
  guys
• 50:42
  are
• 50:42
  of
• 50:42
  him.
• 50:42
  And
• 50:43
  he's
• 50:43
  very
• 50:43
  much
• 50:44
  interested
• 50:44
  in
• 50:44
  that
• 50:44
  kind
• 50:45
  of
• 50:45
  thing.
• 50:45
  So
• 50:45
  I
• 50:46
  just
• 50:46
  look
• 50:46
  around
• 50:47
  see
• 50:47
  what
• 50:47
  other
• 50:47
  industries
• 50:48
  are
• 50:48
  doing
• 50:48
  and
• 50:48
  just
• 50:48
  try
• 50:49
  and
• 50:49
  keep
• 50:49
  one
• 50:49
  step
• 50:49
  ahead.
• 50:50
  And
• 50:50
  so
• 50:50
  hopefully,
• 50:51
  Blate
• 50:51
  can
• 50:51
  advise
• 50:52
  the
• 50:52
  clients
• 50:52
  as
• 50:52
  you
• 50:52
  say
• 50:53
  and
• 50:53
  help
• 50:53
  our
• 50:53
  clients
• 50:54
  keep
• 50:54
  one
• 50:54
  step
• 50:54
  ahead.
• 50:56
  Awesome.
• 50:56
  Thank
• 50:57
  you
• 50:57
  for
• 50:57
  joining
• 50:57
  us,
• 50:57
  Nick.
• 50:58
  I
• 50:58
  think
• 50:58
  we're
• 50:58
  always
• 50:59
  at
• 50:59
  the
• 50:59
  point
• 50:59
  as
• 50:59
  we
• 50:59
  are
• 51:00
  almost
• 51:00
  every
• 51:00
  week,
• 51:01
  I
• 51:01
  feel
• 51:01
  like
• 51:01
  Cara,
• 51:01
  where
• 51:02
  we
• 51:02
  just
• 51:02
  wanna
• 51:02
  do
• 51:02
  another
• 51:03
  hour
• 51:03
  and
• 51:03
  continue
• 51:03
  these
• 51:04
  great
• 51:04
  conversations
• 51:04
  that
• 51:04
  we're
• 51:05
  having,
• 51:05
  but
• 51:05
  everybody's
• 51:06
  gotta
• 51:06
  go.
• 51:06
  Everybody's
• 51:06
  got
• 51:06
  other
• 51:07
  commitments.
• 51:07
  We
• 51:07
  really
• 51:07
  appreciate
• 51:08
  all
• 51:08
  of
• 51:08
  you
• 51:08
  guys
• 51:08
  joining
• 51:09
  us
• 51:09
  for
• 51:09
  another
• 51:09
  episode
• 51:10
  of
• 51:10
  MC
• 51:10
  Fireside
• 51:11
  Chats.
• 51:11
  Nick,
• 51:12
  your
• 51:12
  expertise
• 51:12
  with
• 51:12
  CLA
• 51:13
  tech.
• 51:13
  If
• 51:13
  you
• 51:13
  wanna
• 51:14
  pop
• 51:14
  your
• 51:14
  link
• 51:14
  there
• 51:14
  in
• 51:15
  the
• 51:15
  chat
• 51:15
  there,
• 51:15
  you
• 51:15
  can
• 51:15
  share
• 51:16
  it
• 51:16
  with
• 51:16
  everybody
• 51:16
  else.
• 51:16
  Kevin
• 51:17
  and
• 51:17
  Isaac
• 51:17
  who
• 51:18
  dropped
• 51:18
  off
• 51:18
  again,
• 51:19
  unfortunately
• 51:19
  just
• 51:19
  had
• 51:19
  some
• 51:20
  bad
• 51:20
  connection
• 51:20
  issues,
• 51:20
  but
• 51:21
  we
• 51:21
  got
• 51:21
  to
• 51:21
  talk
• 51:21
  about
• 51:21
  them
• 51:22
  about
• 51:22
  some
• 51:22
  of
• 51:22
  the
• 51:22
  fascinating
• 51:23
  ways
• 51:23
  that
• 51:23
  clamping
• 51:23
  is
• 51:23
  evolving
• 51:24
  and
• 51:24
  their
• 51:24
  business
• 51:25
  there
• 51:25
  in
• 51:25
  Dan
• 51:25
  boon,
• 51:25
  national
• 51:26
  forest
• 51:26
  and
• 51:26
  how
• 51:26
  things
• 51:27
  can
• 51:27
  evolve
• 51:27
  and
• 51:27
  grow
• 51:27
  around
• 51:28
  them.
• 51:28
  And
• 51:29
  then
• 51:29
  as
• 51:29
  always
• 51:29
  Mike
• 51:29
  and
• 51:30
  Duncan
• 51:30
  really
• 51:30
  appreciate
• 51:31
  you
• 51:31
  guys
• 51:31
  joining
• 51:31
  us,
• 51:31
  giving
• 51:32
  your
• 51:32
  perspective
• 51:32
  on
• 51:32
  things
• 51:33
  that
• 51:33
  you're
• 51:33
  seeing,
• 51:33
  both
• 51:33
  at
• 51:33
  CR
• 51:34
  and
• 51:34
  pond
• 51:35
  there
• 51:35
  in
• 51:35
  Maine.
• 51:36
  And
• 51:36
  Cara
• 51:37
  as
• 51:37
  always
• 51:38
  here
• 51:38
  with
• 51:38
  me
• 51:39
  from
• 51:39
  the
• 51:39
  Canadian
• 51:39
  Camping
• 51:40
  and
• 51:40
  RV
• 51:40
  council.
• 51:40
  So
• 51:41
  any
• 51:41
  parting
• 51:41
  thoughts,
• 51:42
  final
• 51:42
  words,
• 51:42
  Cara,
• 51:43
  anybody
• 51:43
  else
• 51:43
  before
• 51:43
  we
• 51:44
  head
• 51:44
  out.
• 51:44
  No,
• 51:45
  I
• 51:45
  great
• 51:45
  show
• 51:46
  is
• 51:46
  always,
• 51:46
  I
• 51:46
  appreciate
• 51:46
  everybody's
• 51:47
  contributions
• 51:48
  here
• 51:48
  for
• 51:48
  short.
• 51:48
  I
• 51:49
  I
• 51:49
  think
• 51:49
  it's
• 51:49
  my
• 51:49
  first
• 51:50
  time
• 51:50
  being
• 51:50
  called
• 51:50
  the
• 51:50
  Grinch
• 51:51
  on
• 51:51
  the
• 51:51
  show,
• 51:51
  which
• 51:51
  surprises
• 51:52
  me
• 51:55
  we
• 51:55
  broke
• 51:56
  the
• 51:56
  record
• 51:56
  now.
• 51:56
  Yeah,
• 51:57
  no,
• 51:57
  I
• 51:57
  I
• 51:58
  love
• 51:58
  this
• 51:58
  industry
• 51:58
  and
• 51:59
  really
• 51:59
  appreciate
• 52:00
  everybody
• 52:01
  and
• 52:01
  your
• 52:01
  time
• 52:01
  and
• 52:01
  contribution
• 52:02
  to
• 52:02
  the
• 52:02
  show
• 52:02
  and
• 52:03
  the
• 52:03
  industry
• 52:04
  as
• 52:04
  a
• 52:04
  whole
• 52:04
  overall.
• 52:06
  Awesome.
• 52:06
  Great.
• 52:07
  Thank
• 52:08
  you
• 52:08
  guys.
• 52:08
  I
• 52:08
  really
• 52:08
  appreciate
• 52:08
  it
• 52:09
  again.
• 52:09
  As
• 52:09
  a
• 52:09
  reminder,
• 52:09
  you
• 52:09
  can
• 52:09
  watch
• 52:10
  us
• 52:10
  as
• 52:10
  a
• 52:10
  podcast
• 52:10
  on
• 52:11
  apple,
• 52:11
  Google,
• 52:11
  Spotify,
• 52:12
  all
• 52:12
  those
• 52:12
  kinds
• 52:12
  of
• 52:12
  places
• 52:13
  immediately
• 52:13
  after.
• 52:14
  I
• 52:14
  just
• 52:14
  said,
• 52:14
  watch
• 52:14
  you
• 52:14
  can't
• 52:15
  watch.
• 52:15
  I
• 52:15
  lied.
• 52:15
  You
• 52:16
  can
• 52:16
  listen,
• 52:16
  but
• 52:16
  you
• 52:16
  can
• 52:17
  watch
• 52:17
  previous
• 52:17
  episodes
• 52:18
  on
• 52:18
  Modern
• 52:19
  Campground
• 52:19
  dot
• 52:19
  com
• 52:19
  MC
• 52:20
  Fireside
• 52:20
  Chats
• 52:20
  dot
• 52:21
  com
• 52:21
  as
• 52:21
  well.
• 52:22
  So
• 52:22
  we
• 52:22
  will
• 52:22
  see
• 52:22
  you
• 52:22
  next
• 52:23
  week
• 52:23
  for
• 52:23
  our
• 52:23
  RV
• 52:24
  industry
• 52:24
  focus
• 52:24
  show.
• 52:25
  I
• 52:25
  have
• 52:25
  another
• 52:26
  cool
• 52:26
  bunch
• 52:26
  of
• 52:26
  special
• 52:27
  guests
• 52:27
  lined
• 52:27
  up
• 52:27
  as
• 52:27
  well
• 52:28
  as
• 52:28
  our
• 52:28
  recurring
• 52:28
  guests
• 52:28
  from
• 52:29
  the
• 52:29
  industry
• 52:29
  as
• 52:29
  well.
• 52:29
  So
• 52:30
  thank
• 52:30
  you
• 52:30
  guys
• 52:30
  for
• 52:30
  joining
• 52:31
  us.
• 52:31
  I
• 52:31
  really
• 52:31
  appreciate
• 52:32
  it.
• 52:32
  And
• 52:32
  we
• 52:32
  will
• 52:33
  see
• 52:33
  you
• 52:33
  all
• 52:33
  next
• 52:33
  week.
• 52:34
  Thanks
• 52:34
  guys.
• 52:34
  Thank
• 52:34
  you.
• 52:35
  Bye-bye.