Latest / Best of Business / Jacob Faull: Nature Baby co-founder on the company's planned expansion into the US
Transcript
- 0:09Speaker 1: You're listening to a podcast from News talks'd be follow
- 0:12Speaker 1: this and our wide range of podcasts now on iHeartRadio. Heather,
- 0:17Speaker 1: do for see how.
- 0:18Speaker 2: Our nature Baby is going to have another crack at
- 0:20Speaker 2: the US market. If you've had a baby in you know,
- 0:23Speaker 2: the last couple of decades, you'll know these guys really lovely, organic,
- 0:27Speaker 2: fancy expensive baby. We're founded in an Auckland Flatten ninety
- 0:30Speaker 2: ninety nine are now worth millions of dollars. They did
- 0:33Speaker 2: actually have a full range the US market. They had
- 0:35Speaker 2: an online retailer that took them in about a decade ago,
- 0:38Speaker 2: but then that retailer ran into trouble and so the
- 0:40Speaker 2: thing ended. Jacob Fall is the co founder of nature
- 0:43Speaker 2: Baby with his wife Gil journeys with me.
- 0:45Speaker 3: Now, hey, Jacob, Hey, thanks for having your shows.
- 0:48Speaker 2: Yeah, thank thanks for joining us. How's business going, by
- 0:50Speaker 2: the way, Because it's a tough time out there, and
- 0:52Speaker 2: I imagine that people when they trimly spending their trimly
- 0:55Speaker 2: spending on nice stuff like yours.
- 0:57Speaker 3: Yeah, it's tough. Nature Baby is not immune from the
- 1:01Speaker 3: financial challenges that we've seen lights through the market, but
- 1:05Speaker 3: we are seeing lots of green shoots. So I think
- 1:08Speaker 3: Nates Baby is a market suffers. I think when interest
- 1:12Speaker 3: rates go up, so the household spending comes down. But
- 1:14Speaker 3: I think we're Nate's Baby. People are buying into that
- 1:17Speaker 3: fact that, you know, maybe it lasts a bit longer,
- 1:20Speaker 3: or maybe they can pass it down or there's a
- 1:21Speaker 3: bit more value there. So we're still seeing strong sales
- 1:24Speaker 3: and we're up on last year. So it's good.
- 1:26Speaker 2: Oh that's brilliant. So you're going to go into the
- 1:29Speaker 2: US with this company many moons? Who are these guys?
- 1:33Speaker 3: These are a really interesting company. They approached us about
- 1:35Speaker 3: four years ago, straight out of Columbia Business School, and
- 1:40Speaker 3: they were mature students that were involved in other industries
- 1:43Speaker 3: and they had this idea to set up at first
- 1:47Speaker 3: higher business, so they would buy organic and natural baby
- 1:50Speaker 3: products and they would hire it out, and then quite
- 1:53Speaker 3: quickly they pivot to pivoted to reselling, and now they've
- 1:59Speaker 3: set up a hub and they take baby products back
- 2:02Speaker 3: and distribute them across the US.
- 2:05Speaker 2: Yes, so is this what you're talking about? Is they're
- 2:07Speaker 2: like re cycling of clothing, where they'll sell the product
- 2:10Speaker 2: first of all in an affluent suburb and then when
- 2:13Speaker 2: the family's finished having the babies, they bring it back.
- 2:15Speaker 2: These guys will restore the product and then they will
- 2:17Speaker 2: rent it out or seal it at maybe a less
- 2:19Speaker 2: affluent suburb.
- 2:21Speaker 3: Exactly exactly, So I think you hit the nail on
- 2:23Speaker 3: the head. In terms of organic it's often seen as luxury,
- 2:27Speaker 3: but they're turning that around and seeing it it's quality
- 2:31Speaker 3: and that it can last up to eight times. And
- 2:33Speaker 3: they tested other labels, so other labels were lasting about
- 2:36Speaker 3: two weirs before they had to recycle them, whereas nature
- 2:41Speaker 3: Baby was lasting up to about eight babies. So if
- 2:43Speaker 3: you took a garment that costs, say ten dollars, and
- 2:47Speaker 3: you could wear it once or twice, that's five dollars
- 2:50Speaker 3: per use. Whereas you take nature Baby, which is a
- 2:52Speaker 3: lot higher, let's say thirty five dollars, you can wear
- 2:55Speaker 3: it eight times, so per use that was only four dollars.
- 2:59Speaker 3: So it's long long term, it's actually cheap.
- 3:01Speaker 2: At yeah, thank you. And are you doing a similar
- 3:04Speaker 2: thing in New Zealand? Now did I read that where
- 3:06Speaker 2: you're also going to sort of like recycle cloth then.
- 3:09Speaker 3: Years So we were just about to launch it on
- 3:11Speaker 3: Thursday this week where we're running a take back scheme
- 3:13Speaker 3: where we will take pre Love Thaktu baby product back
- 3:18Speaker 3: and then we'll give the customer recrudit to spend on you,
- 3:22Speaker 3: and then we'll take that product and put it into
- 3:25Speaker 3: a resale market.
- 3:25Speaker 2: How much are you going to give me for my
- 3:27Speaker 2: old products, Jacobs?
- 3:31Speaker 3: I've heard how much you've got here that so we're
- 3:33Speaker 3: trying to we're running it as a business model, so
- 3:35Speaker 3: we're giving it's twenty percent. So we researched it. We
- 3:38Speaker 3: looked at Noody Jeens, and we looked at Patagonia, and
- 3:41Speaker 3: so we're going to give twenty percent back that you
- 3:44Speaker 3: can use on you and then we're looking at then
- 3:48Speaker 3: reselling that product. And so I think at the end
- 3:51Speaker 3: we net out because the cost of running a pre
- 3:55Speaker 3: Love recycled program actually has quite a high cost to it.
- 3:58Speaker 3: But we're determined to look at how we can make
- 4:01Speaker 3: that work so the customers are getting that just can't upfront,
- 4:05Speaker 3: and then we're able to then take that into a
- 4:07Speaker 3: resale market and make a busines that as well.
- 4:09Speaker 2: You should have a lot you mean a lot of
- 4:12Speaker 2: money when I'm finished selling all my stuff back to you.
- 4:15Speaker 3: A lot of product. Yeah, to get it back I'll.
- 4:17Speaker 2: Tell you what you made my month. The other day,
- 4:20Speaker 2: I was walking down the down on the waterfront and
- 4:22Speaker 2: I came across the Nature Baby sail like I hadn't
- 4:24Speaker 2: seen the adverbs or anything like that. Mate. I just honestly,
- 4:28Speaker 2: I am still on the dopamine high from all the
- 4:30Speaker 2: stuff I got for ten dollars from you guys.
- 4:32Speaker 3: Fantastic. Yeah, we love it. You love what we love
- 4:37Speaker 3: those those events where we can we're we're getting front
- 4:40Speaker 3: of customers, and I mean to be honest, it is
- 4:42Speaker 3: a higher price, and we're trying to look at programs
- 4:46Speaker 3: like that, which is essentially outlet stock, so that's over
- 4:50Speaker 3: stocks for whatever reason and pre loved and so we
- 4:53Speaker 3: can access give access to all customers. So rather than
- 4:59Speaker 3: just having this organic as luxury, it's organic as quality
- 5:02Speaker 3: that we can sell sell all the way through.
- 5:06Speaker 2: Ye good stuff man. Best of luck with the forayeto
- 5:09Speaker 2: the US market. I really hope it goes well for you.
- 5:11Speaker 2: Jacob Jacob full Nature Baby co founder.
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