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How AI Is Automating Your Internal Employee Survey Analysis
Episode 94 of Future of Work Tech with Fexingo dives into a surprising corner of workplace AI: the automated analysis of internal employee surveys. Lucas and Luna explore how companies like Microsoft and Qualtrics are using natural language processing to parse open-ended feedback from tens of thousands of responses in minutes—not weeks. They discuss the case of a 50,000-employee retailer that replaced manual coding with an AI model that surfaced a critical retention issue hidden in the 'other' comments box. But they also tackle the risks: Are we losing the nuance that human analysts catch?…
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