Latest / The Christian Reeve Podcast / Dr Emmanuel Nsutebu | The Christian Reeve Podcast #165
Transcript
- 0:00Hello and welcome to another episode of the Christian Reef
- 0:03podcast. Today's guest is an
- 0:05award-winning author. A consultant physician and chair
- 0:08of infectious diseases. All the way in Abu Dhabi.
- 0:12His name is dr. Emmanuel suitable.
- 0:15Welcome to the show. How you doing?
- 0:18Thank you. Thank you, Christian.
- 0:20And the thank you for having me. It's an absolute pleasure, sir.
- 0:24There's, there's many different things we can talk about with
- 0:27with you, but I think I'd like to always sort of just go Go
- 0:30right to the beginning and talk about.
- 0:34How did you sort of get into your line of work or what kind
- 0:37of drove I suppose you're interested in or getting into
- 0:41your career? So why I'm originally from
- 0:47Cameroon in West Africa, British now, because I've been in the UK
- 0:54for, I was in the UK for a long time, and then I'm not basing up
- 0:57with nothing, but I'm an infection consultant.
- 1:02So I look after patients, with suspected or confirmed, the
- 1:06infection, all types of infection and infection is a
- 1:11very common problem in Africa. And coming home where I
- 1:16originally. I'm from, so I developed an
- 1:20interest in infections when I was in Cameroon.
- 1:24And then also it's a specialty where people tend to get better
- 1:28when they are treated, especially when you make the
- 1:30right diagnosis, it was quite rewarding, seeing people,
- 1:33treating them and then getting better.
- 1:36And then in the UK, one of the UK, I also decided to specialize
- 1:40in infections also for the same reason.
- 1:44It's very fascinating field. Everybody's different people
- 1:47have different stories to tell you and and it's very rewarding,
- 1:53is there any particular Memories of people that you've helped
- 1:58that sort of stick out in your mind when you, when you look
- 2:00back over your career. Well, that's in this so many,
- 2:05every person you encounter in hospital.
- 2:09Every patient is, is special and they infectious diseases.
- 2:14We have to, we don't really have a protocol.
- 2:17So everybody comes to their story.
- 2:19And when we were taking a history as we say, we start from
- 2:22scratch. It's like dr.
- 2:25House, if you watch dr. House and we have to like
- 2:29detectives figure out what's going on.
- 2:30And so we always start with Picking a full story including
- 2:35or risks for infection and includes pets travel hobbies,
- 2:41anything that you do and often it's one clue in the patient's
- 2:44story. That tells you what the the
- 2:46infection is likely to be. So with, without the most
- 2:51exciting bit of our job is to tend to be people who travel Who
- 2:56come back with with on infections.
- 2:58And we see all sorts sometimes, things like maggots In different
- 3:04parts of the body and something called the botfly or tumbu fly,
- 3:09who would people sometimes that come with Sullen?
- 3:12Looks like an abscess. But then when you look at it
- 3:15carefully, you realize is actually a market Under the Skin
- 3:18and we five exciting ways of getting it out as well as that
- 3:24to find people who who because of troubled also an exposure to
- 3:30different infection will come back with.
- 3:32What types of parasites parasites, don't tend to need a
- 3:34visa to move between countries. So people may need visa better,
- 3:39prioritize don't even and even in the UK and in the Abu Dhabi
- 3:44where I'm working now, it's even more fascinating because the 80%
- 3:47of population is from abroad any part any part of the world?
- 3:50So they are a lot of people whose that we see on a daily
- 3:53basis with parasitic infections that we diagnose worms in the
- 3:56intestines and deliver other parts of the body.
- 4:01General Howe, what the kind of most common ways that people
- 4:06actually find themselves either coming into contact with these
- 4:11parasites and infections or, you know, how is it transmitted like
- 4:15does it come from? For example, animals is it a
- 4:18result of living conditions or just particular climates and
- 4:22regions? Like what the most common causal
- 4:24factors? It's a mixture and it varies
- 4:29depending on the parasite. But most often it's food and
- 4:34water that food and water that you eat or meat that you eat for
- 4:39example, tapeworm from get a meeting and meet beef or pork
- 4:45and especially if it's from parts of the world where
- 4:49tapeworm is quite common in Africa, Asia, South America,
- 4:53sometimes it's contact with soil because some some parasites have
- 4:57a cycle where part of the product side, maybe in this in
- 5:01sand or in soil and if you're walking bare feet, it can get
- 5:05into the skin and then, oh my God, important section of
- 5:11mosquitoes and other insects also transmit song.
- 5:16So, yeah, also different routes but most common, it's in.
- 5:20It's in what we eat and what we drinking water or approach. the
- 5:26when you were bitten by an insect or a tick or mosquito,
- 5:31Given that, you know, you're treating people from around the
- 5:33world. And obviously, as a doctor, you
- 5:36give them advice of things. They should avoid.
- 5:38But are there instances where it's maybe not as possible for
- 5:42that person to avoid that? Given where they're from like,
- 5:45what there may be as you outlined.
- 5:48Like, if it's a problem with say the soil, when that region, or
- 5:52the particular meat that they have access to like, how can a
- 5:55person avoid that? Exactly like well what what
- 5:59steps would they take? It's always important before
- 6:04traveling, to seek help from a Travel Clinic and the lots of
- 6:10them in the UK. But most other most countries
- 6:14will have a Travel Clinic where you can go and seek advice and
- 6:17you have experts nurses, and doctors that can give you advice
- 6:21based on the risk of the country.
- 6:22You're going to and just sit aching sensible.
- 6:27Simple measures like drinking Factory bottled water.
- 6:31Not drinking water that they sell in the street.
- 6:33That is not Factory bottled eating food that is hot and just
- 6:40cooked rather than cold food. And if you're eating meat as
- 6:44well, especially if you're eating meat that broad make sure
- 6:46it is cooked not rare and avoiding insect bites by
- 6:53covering up. It's not always easy.
- 6:55We know it's hot sometimes and you never go.
- 6:57They leave you wearing something hot.
- 6:59They're wearing jeans or long sleeve is not.
- 7:01Always very comfortable but also using insect repellents to help
- 7:07prevent bites from insects sleeping on the mosquito nets,
- 7:10for example of the other measures that you can take.
- 7:15But we know it's not easy. These behaviors often with you
- 7:19on holiday at. You may do that in the first few
- 7:21days and then after that you relax you enjoying yourself or
- 7:24you had a couple of drinks. People then drop their gods and
- 7:28relax. And also, for example, is a
- 7:30parasite called schistosomiasis will be hacia which you get from
- 7:35certain warm water from rivers and lakes.
- 7:40The parasite is in the, from the snails, you get into the water
- 7:45and if you come in contact with water directly, then it directly
- 7:49gets in through your skin. You can imagine if you go to a
- 7:54lake like Lake Malawi, Oh we where she's the same as is quite
- 7:59common there. It's a very beautiful Blue Lake
- 8:02and so you I might have to, I might have told a patient not
- 8:06too deep into nation into Lake Malawi, but they go there and
- 8:09it's so blue and beautiful than they just cannot resist the
- 8:12temptation and they go in, especially when they see local
- 8:15people swimming in there in the lake and that also affects the
- 8:18way people behave, was going to ask about that.
- 8:20Actually, when it comes to well, two things, one, Salting locals
- 8:27about, you know, how to overcome, or avoid these
- 8:32parasites. And also, like as you sort of
- 8:35outline there, that sometimes they're even not taking that
- 8:37advice or I don't know, maybe they build up some sort of I
- 8:42don't know strength or resistance.
- 8:44Maybe two that I don't mean like, are there any differences?
- 8:48Well, of course there are differences but how do you
- 8:50consult and advise locals about how to avoid parasites and
- 8:54various other infections before for locals is a, it's a bit
- 8:59different. So if you take an example like
- 9:02malaria, which is a parasitic infection mosquito-transmitted,
- 9:07and it when you're living in a local area, you do develop a
- 9:11bit. Immunity which stops especially
- 9:14adults from developing severe malaria.
- 9:17And so people who are living locally, although you still
- 9:21recommend that they avoid B, it on the mosquito net.
- 9:25They not really at risk of having severe malaria as
- 9:30somebody who's visiting. So somebody like yourself or
- 9:33myself because I've spent more than six months out of the
- 9:36malaria area. When I go back into my Lair
- 9:40area. I'm just like Like any expand if
- 9:43I go back to Africa to Cameroon because you lose that immunity
- 9:47within six months, of our after around six months of living that
- 9:50area, you have to actually behave differently.
- 9:54And so we we remind people who are traveling that area to make
- 9:58sure that they maintain those measures throughout.
- 10:00And for the locals where what we'll focus on really is about
- 10:04reducing the risk of my of my of my Ultimate key to B and also
- 10:08making sure that they seek care early when they become ill.
- 10:11That material can be investigated and treated.
- 10:15Obviously, when you're living in that area, you're always going
- 10:17to be bitten from time to time. You can't completely stopped
- 10:22mosquito bites. But because of the semi
- 10:25miniature locals have, the risk of severe illness is much less,
- 10:31but when you're living in an area where you you you do, I
- 10:35just because if you're doing something on a daily basis,
- 10:41everybody else is doing it. It's very difficult for you to
- 10:45decide, not to do it. So there's also the peer
- 10:47pressure and the way people do it here.
- 10:49And if you've done it for so many, so many years and got away
- 10:52with it, you think I'm probably. Okay.
- 10:55It hasn't caught up with me for many years and then
- 10:58unfortunately, want one-on-one date happens.
- 11:00But most of the things are just simple.
- 11:02Simple things and said it's about drinking fracture, bottled
- 11:05water in locals. Not everybody can drink.
- 11:08Fudge Both Worlds, right? We kind of expensive people made
- 11:11out of Is water. So boiling the water filtering.
- 11:15The water also helps eating fresh hot food.
- 11:20Also helps. It's a balance doesn't have
- 11:23because we also have to live. As some sort of No More Alive.
- 11:27You can't be too careful especially if you're living in
- 11:30that local in the in that area. But you're being sensible to
- 11:33reduce the risk. You can't reduce the risk to
- 11:35zero. So you have 25 years of
- 11:40experience managing And treating infectious diseases.
- 11:43And as you mentioned, the parasites and stuff like that,
- 11:47what would you say? Have been your kind of biggest
- 11:49discoveries during that time or maybe when we surprising So
- 11:54surprising, I think it's really with infectious disease, is just
- 11:59how uncertain we are and every year we faced with her, to some
- 12:07form of a challenge. And the question really is not
- 12:12what is going to be happen. That is new.
- 12:15It is when it's going to happen. And so, we've had covid for the
- 12:19last three years. We've had monkeypox now, As a
- 12:24global outbreak of monkey pox and nearly every year, there is
- 12:28a an outbreak people don't hear about it, but with an infectious
- 12:31diseases where very alert and aware of outbreaks of new or
- 12:37strange infections happening throughout the world.
- 12:39And every point in time and we keep track of them because of
- 12:43the nature of our specialty. Because someday, one person may
- 12:47walk in from another continent travel and they have that,
- 12:50right? Jonas, with an outbreak
- 12:52happening in some part of the room.
- 12:53Part of the world. So what has really changed and
- 12:57now is, is with the pandemic with covid and then the monkey
- 13:01pox is the alertness about how easy it is to prevent infection
- 13:05for one area to move to another and also the importance of the
- 13:08specialty when I move to to Abu Dhabi, I was a single infectious
- 13:15disease physician in a big hospital and trying to build a
- 13:20team and trying to raise awareness about how important it
- 13:23was. Supposed to have a proper
- 13:25infectious disease Department with a big team.
- 13:27Looking after infection. After covid-19, we have, we have
- 13:32grown. We now have a team of five
- 13:34positions by doctors and working, as a whole department,
- 13:39and the seen the benefits. And I think most parts of the
- 13:42world, health care, services and hospitals are now.
- 13:46Understood why infectious diseases?
- 13:48As a specialty is important? They knew was important.
- 13:51I think they Now understand how why it Been more important
- 13:55because of preparedness for emerging infections.
- 13:59Well, what would you say, the biggest ways that those units or
- 14:05departments have changed as a result of things, like covid and
- 14:08such like, what has been learned in that short space and what has
- 14:12been changed and adapted other than obviously doubling staff.
- 14:14And having more attention, There's more more about planning
- 14:19and looking forward and planning for what sin is resilient.
- 14:23What would happen if we have to have a surge in number of
- 14:28people, developing a specific infection, but also being able
- 14:35to identify and control and infection really early and
- 14:39having plans for how that were to happen to her.
- 14:42If if that were to happen, how we would do that.
- 14:45So, for example, if we have a Two patients turn up in Abu
- 14:49Dhabi with ebola. Are we prepared to diagnose it
- 14:54quickly. It having the Laboratories the
- 14:57doctors and nurses to suspected. They send the samples, elaborate
- 15:01you to diagnose it and then the team to look after this patients
- 15:04in such a way that we don't cause spread of that infection
- 15:07in the hospital within the community.
- 15:10So I think that has been the main thing really preparedness
- 15:13and thinking ahead about what might be the best the next
- 15:17Infection, that will arrive. And then how would we respond in
- 15:21order to stop it spreading extra?
- 15:24Sharon, you mentioned earlier about monkey pox, which I know
- 15:29very little about this. I've heard murmurings murmurings
- 15:32a bit on the news but since you are actively studying and have
- 15:37been for many, many, many years, and it's your kind of your
- 15:41field, what? Do you make?
- 15:44What do you make? What can we learn?
- 15:47What do you understand about monkeypox?
- 15:49Like what, what can you tell us about that?
- 15:53Monkey pox is it's a viral infection.
- 15:58It's really called monkeypox because it was first identified
- 16:02in a monkey but the main animal that causing friction is not a
- 16:08monkey. It's a bit of an odd name
- 16:10because with name because it was first discovered by in in in
- 16:14Belgium in it, in a monkey but it won't it not actually it
- 16:18wasn't, it wasn't. It wasn't it main reservoir
- 16:22animal which then affects us. The monkey.
- 16:24It is an affectionate is endemic, which I mean is that
- 16:29it's a regular infection in parts of Western central Africa.
- 16:34And the reason why I become prominent now is just because
- 16:38it's left that part of the world and is now spreading in other
- 16:41parts of the world. But it's something that every
- 16:43year there will be hundreds and sometimes thousands of patients
- 16:47diagnosed with monkey pox. In, were in West and central
- 16:50Africa. The Main animals that Host this
- 16:57infection before it can transfers to a to human beings
- 17:01is rodents so rats and squirrels empty typically and then with
- 17:10them getting infection and contact between them and humans.
- 17:13Any passes on to a human being and causes the infection, it
- 17:19behaves like chicken pox. So you have a rash, which
- 17:23Chickenpox. But it's different in that, it
- 17:26affects the face, and the arms and legs.
- 17:29First, one chicken pox, tend to affect your body and then moves
- 17:33your arms and legs and face, and the rash is a bit different in
- 17:37terms of the way it looks compared to chicken prompt and
- 17:41it's also quite a painful rash, which the rash of chickenpox
- 17:47isn't and then causes swollen glands and with monkeypox.
- 17:51So they are some ways of a doctor her nurse
- 17:54differentiating, a chicken pox runs from a monkey pox Ranch and
- 18:00unfortunately the reason much treatment, it's not a very
- 18:04deadly virus. Approximately one percent of
- 18:09people who get the infection may pass away.
- 18:13And it's mainly causes you to be to look ill because you got a
- 18:22rash all over. Your body and your face.
- 18:24So you don't look very well and you'll feel feel unwell and may,
- 18:30you may get bacterial infections on top of the viral infections
- 18:33or other complications. But it's not a very deadly virus
- 18:37and most people will recover, but it takes weeks to recover,
- 18:40but it's not something I require quickly like chickenpox.
- 18:43The most people will take three four, five weeks to recover.
- 18:46So they tend to be in hospital, especially when they're admitted
- 18:48for a long time before the ranch, met Claire, and then they
- 18:51are no longer infectious. So we can let them get out of
- 18:53hospital. And the reason any specific
- 18:56treatment, there are some different drugs that are so
- 18:58experimental drugs drugs that have been used for smallpox in
- 19:03the past that are also now being used for monkeypox because their
- 19:09studies in animals that have shown that it's, it may help.
- 19:13But now with the, with the outbreak, the global outbreak is
- 19:17lot of research being done. Like this things, Whenever there
- 19:20is a global outbreak that when funding Put into into the
- 19:26service of the system to try and find a cure and to find a
- 19:29vaccine. So although it's a global
- 19:32outbreak is a bad thing, it may actually help finding a better
- 19:36treatment and vaccines that may actually help prevent further
- 19:41outbreaks, just like it did with ebola when you happen in West
- 19:44Africa, and many years ago, it's interesting how that happens
- 19:50because the thing covid, for example, if nothing else It's
- 19:53taught us that you know, when it does get out of hand, there has
- 19:57to be a clear process in, you know, the we can kind of Follow
- 20:03That. Then can be replicated
- 20:06everywhere kind of thing because we've been warned by various
- 20:10Physicians, and I think even Bill Gates said it many, many
- 20:13years ago, that something of this magnitude would probably
- 20:17occur one day and we would be ill prepared for it and lo and
- 20:22behold we were I mean, I do think that this this particular
- 20:26virus is a little bit different to everything else though,
- 20:28because as we were talking, just then about you know, how these
- 20:31infections come and go and sometimes they exit the country,
- 20:34sometimes they stay contained. You know, I remember thinking
- 20:39about in the 2000s, you had things like SARS and I think
- 20:44swine, flu and mad cows disease and I think there was I remember
- 20:48seeing the At least a British media was really making a big
- 20:53deal about the time. They were really just pump it
- 20:56and maybe that's just media. I don't know in General, trying
- 20:59to make create fear and stuff but at the same time their
- 21:04coverage a bit was very serious. And I remember being at school
- 21:09during the swine, flu pandemic and remember being a little bit
- 21:13concerned about as all this could potentially become really,
- 21:16really serious and what I understood at the time, it means
- 21:18of contained and they learn various things from it but with
- 21:23this, I think because that's how we were Because we've seen that
- 21:31happen. So many times when covid came
- 21:34along. I think, most people kind of
- 21:35assume the same thing would happen like, oh well that's just
- 21:37in a some part of the world that again right now, they'll get
- 21:40dealt with and then. Yeah, suddenly now it's
- 21:42everyone's problem, but I don't know.
- 21:45At the same time it's interesting because I'm starting
- 21:51to really monitor people. Now, this sounds weird, but it
- 21:55is far as like, what, how people's behavior is changed.
- 21:59And for a long time, I mean, you still occasionally where I am,
- 22:02I'm in Manchester in the UK and I sometimes will see people
- 22:06still wearing masks and stuff like that.
- 22:08You know, great, you know, whatever works for you like how
- 22:11you feel comfortable? And I was optimistic.
- 22:14That may be coming out of this people's hygiene would get
- 22:17better. But it seems to me as though a
- 22:21lot of that has been forgotten. I mean, I won't go into details,
- 22:25but certain certain places. You might go and then you see
- 22:29people don't wash their hands and you're like, how is this not
- 22:32possible? And it, it just, I remember
- 22:35reading a medical study many years ago that and this I think
- 22:39this was like in the 50s 1950s or something, the particular
- 22:41Hospital in the UK. They were trying to improve just
- 22:45General Health and they tested People washing their hands and
- 22:52then they measured the death rate as a result of doing that I
- 22:56think deaths had kind of decreased by 80% as a result of
- 23:00doing that. I don't know how if that's a
- 23:06credit credited study or whatever.
- 23:07But I remember reading that and thinking it makes sense and also
- 23:11obviously you're going to any Hospital, what's the first thing
- 23:13they ask you to do. But wait, your phone wash your
- 23:15hands straight away, you know, and that's and that's always
- 23:18been that way. But That we have this worldwide
- 23:21pandemic. People's attitudes and habits
- 23:25change for a while, but then they kind of start progressing
- 23:28and returning to normal. Why do you think that is?
- 23:30Do you think it's laziness? Do you think it's, I don't know,
- 23:34people just kind of thinking, oh, well that doesn't matter
- 23:37anymore. Now, we're fine.
- 23:39Why do you think people don't take hygiene as it pertains to
- 23:43diseases as seriously as they should?
- 23:47Really important question. I think it's complex human
- 23:50behavior is always very complex and they did not often people
- 23:55think it's knowledge but it's rarely knowledge.
- 24:00Really our awareness. It's contributing to different
- 24:05kinds of things that contribute to people not doing the right
- 24:08thing and and you say you said it even in even in hospital
- 24:15where doctors and nurses. I know the importance of hand,
- 24:19hygiene, and using alcohol gel. Still find that it's not done as
- 24:25well and we actually have programs in hospital to maintain
- 24:30hygiene. And if you don't do it, well,
- 24:33you find that hygiene and Hospital dips and nurses.
- 24:38The doctors may not use use hand gel and we're not clean your
- 24:41hands between, and you think they should know, shouldn't I?
- 24:46Of course they should. And that's because there are so
- 24:50many things that contribute to people's behavior when they may
- 24:54get comfortable, and think is no longer a problem.
- 24:59Because they are not seeing the patients with the haven't seen a
- 25:01patient with infection similar to the public.
- 25:04You haven't seen somebody else with covid recently, you think
- 25:07out disappeared, so I don't need to do that anymore.
- 25:11Similar to help us in hospital. Hospital often is because of
- 25:15pressure around you. Pressure because maybe other
- 25:19people are not doing it. So there's peer pressure, is the
- 25:23consultant. Nurses seniors are not doing it
- 25:27in the Juniors. Say, oh, that the way down here.
- 25:30I don't need to do it, the Consultants, not doing it.
- 25:33So as a junior doctor, they don't do it.
- 25:35So, your culture also richer countries and the same applies
- 25:37to the community. If your brother sister father,
- 25:41mother family members are not doing it.
- 25:43You think it's all right, that's a waste on here and then there's
- 25:47Also all the different pressure if you're really busy, and
- 25:52you've got some other priorities, then that no longer
- 25:55becomes a priority. If all you're doing is trying to
- 25:58finish the day, you're trying to survive, trying to finish your
- 26:00job and do rushing around the, your job.
- 26:03Then you, it doesn't become a priority to wash your hands
- 26:06anymore. It's all you want to do is is do
- 26:08the next ten things before you finish your shift and then you,
- 26:11you drop that one. So there is a sort of
- 26:14environmental practices. We call them 10 to 2.
- 26:17Also to contribute hands wife to get people to do the right
- 26:21thing. You have to also make the
- 26:22environment conducive for them to be able to do it.
- 26:25You're not being rushed. They have time to think they
- 26:28have time to do things carefully, then the alumni to do
- 26:32it. Making also the alcohol gels.
- 26:34Available easily available so you don't have to go and find it
- 26:37somewhere. Every corner nearly every
- 26:39corner, every sink, every room, bedside is there.
- 26:43So you have no excuse not to use because it's always there.
- 26:46And that also, It makes it makes it much easier.
- 26:48So all these are we have to sew design the system to make it
- 26:53easy for people to do the right thing.
- 26:55And that's what we do in hospital.
- 26:56We consciously as an infection, infectious disease, and
- 27:00infection control doctor, we're currently looking at the whole
- 27:03Hospital stepping back and saying how do we Design This
- 27:05possible to make it easy for people to do the right thing,
- 27:09including hand hygiene and other and other things to reduce the
- 27:13spread of infection? And I guess we need to do the
- 27:15same thing. Also in the Yeah.
- 27:19And in the public places, how do you make it easier for people to
- 27:22do the right thing? I think that needs to be more
- 27:24strictest because as we were talking now, just thinking about
- 27:27different places in their attitudes towards these things.
- 27:30And in many cases, it's very lacks in a hospital.
- 27:33We know when I was growing up, I always remember a, maybe it was
- 27:36just because I was a kid, I don't know, but it always seemed
- 27:38really serious. Like, I remember many doctors
- 27:42and nurses were always just almost a man doing it, like,
- 27:46wash your hands. Do this, wash your hands, do it
- 27:48now doing that and even to this day there's a little bit of
- 27:50that. I mean but it's it's not kind of
- 27:54like thrust upon you and I think it should really and one of the
- 27:58things you said there is that you know you need to create an
- 28:01environment where It has everything readily available so
- 28:05that people can get access to that stuff that they need and do
- 28:08it but even that sometimes doesn't seem to Spur people on,
- 28:11like I'll give you an example. This is something that drives me
- 28:15in my housemate knots so we both go to the gym, Tim's five
- 28:19minutes from our house is great. But one thing that we don't like
- 28:22is the fact that it drives me crazy so people don't clean like
- 28:30what that benches and weights and everything.
- 28:33After they finish using it, they just get on it and then leave.
- 28:37And some, I mean, sort of be graphic, but sometimes they will
- 28:40leave like stains and sweat and everything there, which is
- 28:43disgusting. Anyway, but what baffles me is
- 28:46that other than just a lack of respect and poor hygiene like
- 28:51they don't think about like what other people have used this.
- 28:54And if I touch this, I am then getting those germs onto my
- 28:57hands and if I, you know, don't think about it white, my face,
- 29:01whatever that's on my face or I don't know.
- 29:04It's like that's how it starts and it's it takes like a minute
- 29:0830 seconds, like every time I'm at the gym and again, I don't
- 29:11want to sound like, oh, and I so great but like, literally it
- 29:14takes 30 seconds in a minute. There's a station in the middle
- 29:17of the gym. You go, there you get your
- 29:19paper, get the gel, you wipe it down.
- 29:22It's done. And there's a little station
- 29:24where you can wipe your own hands and then that's it.
- 29:26And that takes a minute. that's it, but the point is, You have
- 29:33all that stuff in readable and people don't want to do it.
- 29:35So the only thing I can think is that they're just lazy, but then
- 29:39again, they're not told that's the thing.
- 29:41Those things are available there, but there's no one saying
- 29:44like, no, let's for argument's sake.
- 29:46Let's say there was someone just standing there going, wash your
- 29:49hands, clean that clean it. Now you do it because you don't
- 29:53want the big scary person to be angry with you.
- 29:58I don't know what they would do, they would do it.
- 30:03When there's somebody around and maybe they're not looking, they
- 30:06may not do it. But but what what you're saying
- 30:09is I think is true that if some people do it naturally, some
- 30:15people it's sort of a habit and other people have to learn to do
- 30:20it and in a gym situation, for example, if you're going to gym,
- 30:25not you're not everybody is told when they're being sort of
- 30:29induced to the gym that this is an expectation.
- 30:32And that's something we do in hospital.
- 30:35For example, would getting new stuff.
- 30:37We don't assume you're a nurse or a doctor so you should know
- 30:41you will be told and and and also we the reefs also what we
- 30:50say and not no-nonsense approach.
- 30:53So we expect that if you walk into a Ward and you're seeing
- 30:58not doing what you should be doing the staff, And the I
- 31:03expected to speak up and stop you.
- 31:06So, we police police each other to do that way.
- 31:09And cut team. Safety is better than individual
- 31:11safety. So you walk into an area, you're
- 31:14not using hand hygiene hygiene which we try and power people to
- 31:17speak up and say, no, you stop, you got to use it and if you're
- 31:20not using it, you're not, you're not seeing this patient or
- 31:23you're getting out of this world, he doesn't always work
- 31:26because sometimes people don't speak up, but we do our best to
- 31:30lead by example and and Power. Our people and in the old days
- 31:33we had the. So what we considered the
- 31:38matrons, a so old start matrons of the worlds, which is some of
- 31:42these days things have changed, but in the past you will not you
- 31:45will not. If you were to try and not do
- 31:48hand hygiene or whether you will be walked out of the ward and
- 31:51that's how I should be. I agree with that.
- 31:53I think that's going to do it now in our days it's like spit
- 32:00we try and steal encourage that that all team members.
- 32:02CPC some another member of Staff doing the wrong thing that you
- 32:05stop them because it's a patient safety issue.
- 32:08It's a safety issue. This is obviously not a very
- 32:11black-and-white issue but it's it's interesting because if
- 32:15you're in a hospital most hospitals you walk down.
- 32:17Those corridors all around them words.
- 32:19I mean, how many different units of hand sanitizers, will you see
- 32:22on those walls? They'll be everywhere, you know,
- 32:24and they'll be signs and everything, but you need to be
- 32:28urged to do it and you said before about, you know, the gym
- 32:31one maybe. Someone's not being inducted to
- 32:34do that. And my first thought was like,
- 32:37people shouldn't have to be told, they should know this from
- 32:40a young age like, for instance, I go to a bar with my friends,
- 32:44we go to the gentlemen's restroom and I see still after a
- 32:49worldwide pandemic, still people not washing their hands which is
- 32:53disgusting. Anyway, but given everything
- 32:56that's happened in the world of the last two years that still
- 33:00baffles me. I'm going to talk about things.
- 33:03I'm going to better though. They have they have, I mean it's
- 33:06good doctor and we'll seen with improvements in covid with the
- 33:12coffee pandemic. Also seeing reduction in
- 33:15infections that are transmitted the same way as covid.
- 33:19So pneumonia caused by a bacteria called and pneumococcus
- 33:25streptococcus pneumoniae and pneumococcal.
- 33:26Pneumonia number numbers have gone down and other respiration.
- 33:32Tract infections because of people wearing masks and hand
- 33:35hygiene. And so seeing reductions in
- 33:37infections, most parts of the world because of that.
- 33:41So I great not where we wanted to be.
- 33:45But covid-19 has helped people are more conscious than they
- 33:49were three years ago. You've worked quite extensively
- 33:52as a consultant physician and one of the clients of yours has
- 33:58been the NHS. I've worked in companies that
- 34:01have worked with the NHS before, and I mean, you read about how
- 34:07the men HS is managed and mismanaged in the media anyway,
- 34:10but it's very interesting when you get close to it, where
- 34:13you're working. And then you really We start to
- 34:15learn how things really are. I just wondered.
- 34:18If you could share, maybe your thoughts on how the NHS is
- 34:21currently being run. And in general, what do you
- 34:24think could improve or how could it be approached in a way that
- 34:28might be sort of more effective for running service?
- 34:32Don't have been out of the NHS now for three years based in Abu
- 34:38Dhabi UAE in the United Arab Emirates.
- 34:40So I really don't have experience of the last three
- 34:46years of how things are going in the UK.
- 34:48Other than what I see on the news and speaking to colleagues,
- 34:51because I'm not at the other Frontline anymore.
- 34:56But when you are out of the UK use, You do value the NHS?
- 35:03Yeah. NHS has a lot of strength,
- 35:08especially when you're critically ill, and need care.
- 35:12Because case provided purely based on need and it's really
- 35:15high level care. And I'm saying that because I
- 35:19can now compare with what I see in Abu Dhabi and you can get
- 35:25access to care at no cost with the NHS while it is really
- 35:30expensive in other parts of the world.
- 35:32Getting the type of care you get in the NHS quitting with experts
- 35:36and that's made me value the NHS a lot being here.
- 35:42And especially when you see the cost of Health Care here and the
- 35:45variability, you may go to a hospital and you get not very
- 35:52good care, go to another one and you get really good care in the
- 35:55NHS. There's more uniformity, most
- 35:58hospitals will have good teams of nurses and doctors.
- 36:02To is working together to deliver most of the services
- 36:06that are needed. So I that is made me actually
- 36:10flipped and value the NHS I think, will come to the, to the
- 36:14book and the story of sepsis in an opening in it.
- 36:21But I also worked in the chest as a, as a clinical advisor of
- 36:26the National Health Service for sepsis.
- 36:28So, as well as doing clinical work looking after patients, I
- 36:31was also trying to improve prove services in the NHS.
- 36:34This is, this is why I wanted to kind of ask you about it because
- 36:38see being an advisor, a lot of what that role involves is kind
- 36:42of looking at what they're doing and then kind of advising them.
- 36:46Well this might be how I'm I approach it all this based on my
- 36:50experience or what? No, from abroad or Etc.
- 36:52Like this is. Yeah and it's interesting
- 36:54because the NHS is at this point in time Predominantly still
- 37:00public service but certain parts of it.
- 37:02Privatized increasingly more and more.
- 37:04That's changing. And it's just a very Confusing
- 37:08time I think just on all friends.
- 37:12Yeah you really raised an important question about
- 37:17advising the NHS and and how and the experience of working in the
- 37:23NHS and improving services. And I wonder whether in order to
- 37:28answer that question fully I should really talk about The
- 37:33story and how I ended up doing the sepsis improvement work with
- 37:38the NHS. Please share him.
- 37:40Yeah, please do. So, the book which I've written,
- 37:46which is Struck from struggles, to success how your struggles
- 37:50can make, you better stronger and more successful.
- 37:53You have a copy of the book to hand on.
- 37:55You have a copy of the book. Yeah, it's a share in the skin.
- 37:58The thumbnail. Look at that.
- 38:01He's here. You can see it.
- 38:03There we go. Start with success.
- 38:05There you go and test it. And how are you saw this book?
- 38:11I just published last month. Oh congratulations.
- 38:14And thank you. And the book has a story within
- 38:19it and then it uses a story to teach the skill of how to turn a
- 38:25major turnaround and major challenge in life into a
- 38:29success. And the story in the book which
- 38:34I won't tell in detail, you got to get the book but I'll give
- 38:39you a hint of What's about in 2003 in a hospital in the
- 38:44northwest of England that point. I was a junior doctor working as
- 38:49a senior house officer to Junior doctor.
- 38:52And I arrived the hospital took my bleep and I was on call and
- 39:02just put the bleep on my my belt ready to start a war ground and
- 39:08the bleep went off. And it was a crash call somebody
- 39:13who had a cardiac arrest in the maternity ward.
- 39:18So when you hear Maternity Ward crash, call, you know, it's it's
- 39:21a young person because I think only be a young woman pregnant
- 39:26in maternity ward. so, I knew it was something it all crash
- 39:33caused a serious, but this is a young person arrested And so I
- 39:39rushed to the crash to the ward went in and to my shock, the
- 39:47person was crashed was Delphine and Delphine was a close friend
- 39:52of mine. And she had been in hospital, I
- 39:56knew she was on that world, she's been in hospital pregnant
- 39:59with a set of twins. After IVF.
- 40:04And I'd seen her the night before before I went home, her
- 40:08partner was my very close friend and we were neighbors, we live
- 40:12five minutes away from each other.
- 40:14And so Delphine had arrested and I went to resuscitate the offing
- 40:20and initially resuscitated and start associating.
- 40:24When the others came. I told him, I knew they often
- 40:27and I couldn't continue when they were enough people and I
- 40:29had to step out And unfortunately Delphine and the
- 40:37twins, she was pregnant with the twin boys.
- 40:39They didn't make it. The passed away.
- 40:44And Delphine had developed a condition called sepsis.
- 40:50And she developed in hospital, she'd come to hospital because
- 40:54she was at risk of losing our firm, having the babies early
- 40:59and they had done something called a cervical string.
- 41:02The donor procedure to try and stop her from delivering the
- 41:06babies early, but because of that procedure that had led to
- 41:12an infection in her womb. I don't, fortunately, she became
- 41:18a well at night and it wasn't recognized that she had this
- 41:22infection. And then went on to develop
- 41:24sepsis where organs failed as a result of it and she
- 41:28deteriorated in hospital and got no loyalty arrested in hospital,
- 41:33and it wasn't diagnosed early. And that is how we lost their
- 41:39fear. Now you could imagine as a
- 41:41junior doctor going to resuscitate a friend.
- 41:48Who is he the night before? Who was in very good health?
- 41:54Delphine was 30 years old, she was a midwife, everything was
- 41:59great in life, she had just bought a house become pregnant
- 42:04for IVF was getting ready to get married become a midwife was a
- 42:09car. Have a driving license,
- 42:10everything was happening, and she went in the hospital and
- 42:13then I was it. And I know as a junior doctor
- 42:19you can imagine I thought there's nothing I could do.
- 42:22How do you, how do you change a system?
- 42:25How do you stop this from happening from somebody else?
- 42:28And I just put my head down as a junior doctor and we were all we
- 42:32grieved and then we wait, which I had to finish my training.
- 42:36So I finished my training and then we didn't, then I became a
- 42:40consultant in Liverpool. And one day I was in Liverpool
- 42:45as a consultant was a great job in the in the world of a
- 42:48hospital. And then one of my colleague
- 42:51brought a complaint letter from a patient and and the complaint
- 42:58that letter was it was in this was in summary was saying, why
- 43:02was sepsis not recognize? Why was I, why did I come into
- 43:06your hospital services and he wasn't recognized?
- 43:08Why did all your doctors and nurses?
- 43:10Miss it. Why did I not get antibiotics
- 43:13within one hour? And this person says, also a
- 43:16young gentleman who had developed sepsis from a protein
- 43:20production and ended up in intensive care after many hours
- 43:26in hospital without the right treatment and he's written a
- 43:30complaint letter to the department saying, why did it
- 43:33happen? And do my colleague Consulting,
- 43:35brought it to me and saying, what do we do with this?
- 43:39And I read it and it said it's pretty obvious.
- 43:41We are Blue Jays the patient and we've got to do something
- 43:45different. You can't have this in mind you
- 43:47could see you see, I was then remembering what happened to
- 43:51Delphine saying this? Is it happening again?
- 43:53Liverpool, it happen. Another hospital.
- 43:55And now it's happening again. And so we decided I decided to
- 43:59take that letter to the medical director of the hospital.
- 44:01And we had a quite a good conversation about how we need
- 44:06to do something completely different.
- 44:08And he agreed that we couldn't just Kate people and tell them
- 44:13what to do was not just awareness, which is what you
- 44:15were talking about, but we had to completely redesign the
- 44:18hospital to make staff do the right thing.
- 44:23And so we developed systems teens, working on a change in
- 44:28the culture in the hospital, as well as education.
- 44:32And within a few years, we had completely changed sepsis,
- 44:36recognition and management at in the hospital, and we'll saving
- 44:40lives in Liverpool. And we did similar thing in
- 44:44other hospitals in the northwest of England as a group.
- 44:47And that's when I was asked, if I could help be a clinical
- 44:51advisor for NHS England and that brings me to the to the to the
- 44:55answer. To the question you are asking
- 44:57and similarly as a clinical advice via advisor.
- 45:00What we're looking at is we it is it's not an education
- 45:04awareness issue, nurses, and doctors know, most of them know
- 45:09what to do in terms of recognizing and managing sepsis
- 45:12The question is, how do we make it easy for them?
- 45:14And so how do we make the systems in the hospital?
- 45:17Easy for them to be able to do it?
- 45:20How do we build teams to support this happening?
- 45:23And simple things? For example, an example is
- 45:28screening for septic. So we introduced something
- 45:31called sepsis screening and it became something that was part
- 45:34of hospitals were being measured on how good they were.
- 45:38So anybody who comes to the hospital with Section or with
- 45:43the measure, the blood pressure pulse, and oxygen levels.
- 45:46And we are low if they if they the patient looks ill because of
- 45:53those measurements, then have has the healthcare worker
- 45:58thought about sepsis and the screen at screen for sepsis.
- 46:01So they thinking about substance for every sick, patient or every
- 46:05patient we did with infection and that's something that we
- 46:08also designed system to make that happen within the NHS.
- 46:11And You'll happening now but those are tips systems.
- 46:15That is not just telling people what to do but develop systems
- 46:17that make people do the right thing and then building teams.
- 46:21So for example in Liverpool we had sepsis NE steam.
- 46:25So if you could come into hospital with sepsis just like
- 46:28you coming with a heart attack and we'll call the the the
- 46:31cardiac team heart attack team to come in and see you straight
- 46:35away. And make sure they do.
- 46:37Certain number of things within the hour with sepsis is also the
- 46:41Team is called and the Tomb come and support the other the other
- 46:44members of staff and they do that.
- 46:46They do what necessary within an hour.
- 46:48So with in Liverpool, within a few years, we then have instead
- 46:52of having all these incidents and people who had suffered
- 46:58because sepsis all own fortune, lost their lives.
- 47:01We having people actually praising us because they've come
- 47:04to hospital and substance recognized.
- 47:06And within one hour, they were treated and they were, they got
- 47:09out of Hospital, very, very quickly with with Little
- 47:12complications. So it's really about this is
- 47:18going back to the culture, teens and systems and to take it as a
- 47:26bit further. I told you initially, I was from
- 47:29Cameroon and was working in the NHS and doing these improvement
- 47:34work in the NHS. It occurred to me that there's
- 47:38more sepsis in Africa than any party Of the world where
- 47:42infection is so common, but the same Improvement works at
- 47:45happening. The NHS and in England, when the
- 47:48US was not happening in Africa. So I tell the story in the book
- 47:53as well. So, we decided to create the
- 47:56African sepsis Alliance. When we were creating it, it was
- 48:00now you can't do this. Nobody work, you are in
- 48:02Liverpool for God's sake. How are you going to create
- 48:05African subsidizing based in Liverpool and make this work?
- 48:09It's people tried, but we created a concept.
- 48:11It lands with people all around the world when we linked on
- 48:15computers and we started come with a team of people all over
- 48:19the world working on the African subsidized.
- 48:22And within a year of creating our constituents, we had
- 48:26developed an organization as a charity.
- 48:30We had education events in Africa, conferences teaching,
- 48:35and training healthcare workers, nurses, and doctors in Africa.
- 48:39We had meetings with the World Health.
- 48:41In we had campaigns online with something called a compiler
- 48:46resolution advocating for improvement in Africa and then
- 48:50we the Liverpool School of tropical medicine my colleagues
- 48:53working there. We set up a website for research
- 48:57funding and we managed to get two million pounds of research
- 49:00funding, to do, African sepsis research in Africa, to answer
- 49:03some of the questions Africa. And and now we've got ten
- 49:09countries in Africa working on the African research
- 49:12collaboration and sepsis and showing some crucial questions
- 49:15and producing really useful information that will help
- 49:17improve sepsis, recognition and management Africa, because
- 49:20Services Africa is different from sepsis.
- 49:21In the UK population is younger. The infections are different, so
- 49:25you can't just do the things we do in the NHS in Africa, you
- 49:28have to do it differently. So This research project is
- 49:31determining what we need to do in Africa and helping bring
- 49:34about the change. And and there's much more that
- 49:38that that that that's happening with the global sepsis lines
- 49:42that we work with, but the story and coming back to it is
- 49:46Delphine was from Cameroon. She was a British also based in
- 49:50the UK she passed away in 2003 as a lot of substance and it was
- 49:55a tragedy it should never happened.
- 49:58And we could have all after all the crying and that left it as
- 50:05it is and it will still happen to other people.
- 50:08But we decided to do something about it in the UK and started
- 50:12off in Liverpool and did the services improve my work.
- 50:16In Liverpool in the northwest of England, and then with the NHS,
- 50:20and then ended up creating the African separatist Alliance to
- 50:22save lives in a place where a part of the world where sepsis
- 50:25kills more people than in any other part of the world.
- 50:29And all this is back to Delphine story and it's about how you
- 50:35turn a struggle in life and their fins passing away.
- 50:40Was the biggest struggle I've had in my career, you can
- 50:43imagine as a doctor what it feels like going to resuscitate
- 50:46a friend who passes away we developed an infection in your
- 50:50hospital and doesn't survive. And the the effectively can have
- 50:57on the on you. You but being able to take that
- 51:00and produce something, really positive and turn around a
- 51:04struggle into something quite successful.
- 51:06And that's the basis of the book.
- 51:07They often story, but then also the experience life experience
- 51:11in in Liverpool, in the eye Abu Dhabi.
- 51:16Now we covid and other work that I've done in the in, in the, in
- 51:20the in Abu Dhabi telling a struggling says, is actually a
- 51:25life skill. And then that's why I wrote the
- 51:29book because I've actually realized this is something that
- 51:33everybody needs to learn. So, whilst it's a story that
- 51:36starts with sepsis and then full turn into something successful
- 51:39and how you turn around that it, can they apply to everything?
- 51:43We've all had problems with covid.
- 51:45People who've lost lives people becoming really ill people lost
- 51:49their hand, their livelihood homes, jobs incident at work.
- 51:53Do you know anybody who hasn't had a major struggle in life?
- 51:57Everybody. Honest.
- 51:58And a people still going through it with with with with now and
- 52:02everybody who has done something significant in their life and
- 52:06some people use you considered successful.
- 52:08If you listen to story, you'll find some major struggle and
- 52:12Nelson, Mandela going into into prison and coming out to change
- 52:17their own frequent. Stop appetite Whitney Houston
- 52:23Oprah Winfrey. Churchill everybody.
- 52:25If you read the biography. You will see what I'm talking
- 52:28about and struggles in life are our gifts.
- 52:33When you, when you, you know, how to use them.
- 52:35Because I problem, or a major challenge is actually a gift and
- 52:39the in hospital when there's an incident issue.
- 52:42Yes, you should never happen and we'd elephant's story.
- 52:46I've obviously learned how to turn around.
- 52:50Incidence into some successful. But whenever there's an incident
- 52:53or problem, what I do see is it's an opportunity to
- 52:57completely change the system and getting better.
- 52:59It's an improvement opportunity. And if we develop that skill in
- 53:03life, it's a life skill. You develop that you become a
- 53:06much better person. And so this book is about the
- 53:09skill. And in the book, I've also
- 53:11developed a five-step model. Which you can use and have used
- 53:16it often. And I've also seen people use it
- 53:18and I've coached people use it. So, I, it is five step of how
- 53:23you change a major struggle into success.
- 53:27Whatever it is. And the more you do it, the
- 53:28better you become. It's like going to the gym, the
- 53:31more weight. You lift, you develop muscle the
- 53:34more you problems you saw when you turn around.
- 53:37Well you become better at it and you become stronger and better
- 53:39as you do it unless you do it. The less successful in the mood
- 53:44less able you want to do this. So This Book Is is about that
- 53:48and it tells death in story in a lot of detail and then it goes
- 53:52through the different, the five-step model which which I
- 53:54refer to, as my 5 step model of changing or struggling to
- 53:58success and also gives you really tips about how you go
- 54:02through those different steps. so that was a long, long answer,
- 54:07but I hope it covers what what you'll say Perfect.
- 54:13Thank you so much for sharing, we appreciate it.
- 54:17We've given everything that you've told us I mean what did
- 54:19it mean to you to win the 2018, Global sepsis award?
- 54:25No, it's all it was. It's an honor waiting on a
- 54:29privilege to work one thing. And it's also a dedicated to
- 54:33Delphine because all the work that I do with the teams and
- 54:39people always was always or back to their friends, giving back to
- 54:42their can make sure that they're making sure that their dreams
- 54:44life was never lost in vain and that something good comes out of
- 54:49them. And and that's really what keeps
- 54:52driving the work that you want to do.
- 54:54Now. And, and the global Service
- 55:00Alliance award actually came with some money.
- 55:03And that money is what we also use to run the African subject
- 55:06lines. They went back to the African
- 55:07steps Airlines as funding to, also help develop educational
- 55:11events who people in Africa on September and testing.
- 55:16That's really good to hear. Yeah.
- 55:18It's not just the, which is great.
- 55:20And of itself is something that you can use to then help people
- 55:23even more. It's Thank you so much for
- 55:26sharing, fantastic stuff. A couple of final questions here
- 55:30for you. Just general questions.
- 55:33What's the best advice you've ever received?
- 55:39the best advice I've ever received is, From Seniors and
- 55:46mentors is an archetype actually put in the book.
- 55:49So the the five-step model is the first step is developing
- 55:55Clarity. When you got a major problem, a
- 55:57major Challenge and then the second one is developing
- 56:01commitment and the commitment to change.
- 56:06And at the third step is developing a team or
- 56:09collaboration and team to help you with the change and the
- 56:12fourth step. Is developing a plan and then
- 56:16the fifth step is implementing the plan and taking action
- 56:19without the five-step. And for me and different people.
- 56:25When you learn this model and go to detail of it and you apply to
- 56:29your problem, you find that you will be different parts, which
- 56:35part you're really good at all because that you're not good at
- 56:37and that's why you develop the skill, you work on certain
- 56:40aspects and some people are really good at understanding the
- 56:43problem, but then don't do anything about it.
- 56:47Didn't have the commitment ordering some people, really
- 56:50good at building the teams and the well, collaboratively build
- 56:52a team, but they can't do it. They're not without taking
- 56:55action and so we all have different strengths and teams
- 56:58have different strengths. So, for me, the most important
- 57:03thing that I've learned is to solve a problem.
- 57:06You don't understand. And so, when faced with a
- 57:11problem, you cannot hit a Target, you can't see.
- 57:16And so, I turned. And as also, with leadership for
- 57:19that development, learn much much more, most important.
- 57:22Most important thing is to stop and think, and reflect, before
- 57:27you start, trying to solve a problem, because you might find
- 57:29yourself solving the wrong problem.
- 57:32So when you're faced with a crisis and problem right in
- 57:35rushing and trying to find a solution, stepping back a bit
- 57:39and trying to understand the problem before you you you go
- 57:43into it. And not rushing that aspect of
- 57:47scientists are starting to tell people.
- 57:48Do this, do that, do that, do that, actually, that step back
- 57:52and try to understand the problem I didn't.
- 57:54And then also being able to learning too Develop commitment
- 58:02before you solve the problem. So we open get frustrated and I
- 58:07could, I could send some of the frustration.
- 58:10You was you was talking about other people in the gym, not
- 58:12doing not doing good idea. And I wish I see, I do the very
- 58:16regularly and I say that very often people mainly may know
- 58:19what to do but you're not doing it and and so developing the
- 58:23commitment to do it to do it is wrong.
- 58:25And developing knowledge is not commitment.
- 58:28Knowledge is knowledge is here. It is the heart and, and to get
- 58:37commitment, you have to get people emotionally involved,
- 58:42right? And you have to feel the heart
- 58:44race and Fields. If status quo is not right, they
- 58:48have to be able to want that change, but knowing, it doesn't
- 58:51mean. I want change and learning that
- 58:55also has been really important for me, knowing how to create
- 59:00commitment. When you walk into team and say,
- 59:03something bad has happened, I didn't know if something bad
- 59:06happened but they still haven't committed to change.
- 59:08So what you do is is actually making she's trying to get them
- 59:11to commit and sometimes and the most important thing I've
- 59:14learned is telling a story. Using stories.
- 59:20So as a doctor you you're taught a lot of how to use evidence and
- 59:25research which is important and I do still use it but I also use
- 59:29stories to get commitment. So when I tell any of any of my
- 59:36colleagues Delphine story about subsistent her passing away, or
- 59:42another patient with sepsis, there is no arguments about what
- 59:46they need to do. Once they hear they often story,
- 59:50I can bring tons of research and I tell them this is the research
- 59:54as well, but what actually makes them changes is the heart.
- 1:00:00And and so building that commitment important or what I
- 1:00:03do also in the in the book is talk about until as a teach
- 1:00:07people how to build commitment, and use my experience of
- 1:00:11contribution and commitment. So, I think for me, the most
- 1:00:14important things I've learned is, Clarity getting to how to
- 1:00:19get to understand the problem before you solve it using the
- 1:00:23commitment. And then also the team's yeah.
- 1:00:29Getting how to build a team to solve the problem.
- 1:00:32Thanks so much for sharing. Some really, really amazing
- 1:00:34advice there. This one's a little bit
- 1:00:38different, but kind of along the same lines.
- 1:00:41What's the biggest life lesson you've learned so far?
- 1:00:47And because life lesson, that's a very profound question.
- 1:00:54Well, for me the biggest life lesson I've learned is and that
- 1:01:00comes back to the importance of the team is how important family
- 1:01:06is family and friends. Important family and friends are
- 1:01:13for me, that's important, most important, life lesson, when
- 1:01:17everything you do in life, whether it's at work or even at
- 1:01:20home, resolves around your family and friends.
- 1:01:23And so you've got you need to have people around you to help
- 1:01:28you support you in everything you do in life.
- 1:01:31And even at work, your support you're doing, it is supported by
- 1:01:35the people in your family and friends, and you're doing it
- 1:01:37with your family and friends. And so, one of the things I've
- 1:01:40learned is never to minimize the role of family and friends.
- 1:01:45And to always prioritize family and friends again, going back to
- 1:01:49Delphine story. The work we've done after they
- 1:01:55often passed away with not been done with that, it wasn't really
- 1:02:00a real true friend and I keep doing it because it's healthy
- 1:02:06and a lot of things that I do. I also do it because of my wife
- 1:02:10and kids got three kids, three daughters, and I got the book
- 1:02:14this book, but I took me four years to write this book.
- 1:02:19And the people who kept me going is My Wife and Kids when
- 1:02:23daughters, and they're the people who kept on and that's
- 1:02:26what about building a team. The people who kept on saying,
- 1:02:29Daddy, where are you with this book?
- 1:02:31When is it coming out? Why hasn't he come out?
- 1:02:36Well, why is it Ben, you said, six months ago you said one year
- 1:02:39ago and the dead people kept me going.
- 1:02:42So for me it's from a rich family and friends.
- 1:02:46I've also as a doctor I see Will unfortunately not in a good, may
- 1:02:53not be in a good State and their health and life. and whenever I
- 1:02:58see people who may be terminally ill, quite often, they regret
- 1:03:03they have It's not having spent enough time with family and
- 1:03:07friends. And so I also use the saying in
- 1:03:11the in the book that you a wise man learns from their mistakes
- 1:03:16but an even wiser man or woman learn from other people's
- 1:03:20mistakes. And when I observe, when I'm
- 1:03:24looking at the people who often were terminated Hill is, they're
- 1:03:28often regretting not spending enough time with family and
- 1:03:32friends. And so I've certainly learned
- 1:03:35that now, is I tried whenever I can, I work hard and it is a
- 1:03:41lot. I do, as I said in put me right
- 1:03:43in my purse, pay time charitable work.
- 1:03:46But I also find time to spend time with my wife and kids and
- 1:03:50my father and mother and All the other siblings because it's so
- 1:03:54important. Those are the people really?
- 1:03:57Also, remember you, when you leave work, when you stop doing
- 1:04:01what you do at work, that the people will remember you, it
- 1:04:03will remember your work, but your family from your friends
- 1:04:05are the real people going to remember you.
- 1:04:07So I've learned that is what I've learned.
- 1:04:09I'm not the most important thing I've learned the importance of
- 1:04:11family and friends. Amazing.
- 1:04:14Thank you so much for sharing. As we draw things to a close.
- 1:04:18Do you have any upcoming projects or some final thoughts
- 1:04:20that you'd like to share? With all this nonsense.
- 1:04:23Well, it's after the launch of the book, it now available on
- 1:04:29Amazon and other out, they Outlets regular outlet for Book
- 1:04:36Sales. I, it's really just promoting
- 1:04:40the book and trying to get to as many because I see this as a
- 1:04:46life skill. I also see this as a purpose.
- 1:04:49My purpose in life. Yes.
- 1:04:51So sepsis and delphine's Rien sepsis, aligned, and
- 1:04:55conceptualize a actually about teaching this life skill to
- 1:04:58Children a group of others who can benefit for it, because it
- 1:05:02can change people's lives. The life skill of changing a
- 1:05:04challenge, a major struggle challenge into success and
- 1:05:08coming back and how you can do that very, effectively and
- 1:05:12efficiently. So, what I'm doing now is, is
- 1:05:16really promoting the book trying to get as many people to know
- 1:05:21about it as possible. People share it learn and it is
- 1:05:27learning this skill. The skill of turning a struggle
- 1:05:30into success, and I want to do that more also increased in
- 1:05:35schools because I can see that children will benefit really
- 1:05:40formative in learned really early people.
- 1:05:42Learn it really late. Some people don't know when they
- 1:05:44are working or University or even leaving diversity and still
- 1:05:47don't learn it and then they get a challenge in life at work and
- 1:05:50it completely breaks down, we need to learn to learn that
- 1:05:53skill. Do you make such a difference?
- 1:05:55So what the project now is, is, is learning, is getting people
- 1:06:00to learn this skill of changing struggling to success.
- 1:06:03And for the book and I said the book is available on amazon.com.
- 1:06:09You had a search for my name's for table or struggles to
- 1:06:12success and it's available there on e-book also.
- 1:06:16And also paper. Excellent.
- 1:06:19Just, yeah, once again, a massive, thank you for sharing
- 1:06:21your story here in fur. Coming on the show.
- 1:06:24It's been an absolute pleasure. Thank you so much for your time.
- 1:06:27Thank you for having me on the show with been a complete
- 1:06:30pleasure, every really enjoyed it.
- 1:06:32And thank you, thank you again. Thank you sir.
- 1:06:35And to all the listeners of the Christian way podcast, as
- 1:06:37always, I hope you enjoyed the episode.
- 1:06:40Be safe, be well and I'll see you in the next one.