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5-MINUTE FRIDAY: Choosing Kindness As Currency · Hurdle with Emily Abbate

• 0:19
  Speaker 1: Hey everyone, Emily ABOUDI here you are listening to another
• 0:24
  Speaker 1: episode of Five Minute Friday from Hurdle. What is going
• 0:28
  Speaker 1: on this week has felt like absolutely non stop for me.
• 0:32
  Speaker 1: I got back into that way that I get back
• 0:37
  Speaker 1: into that way, back into the groove that I get
• 0:40
  Speaker 1: into when I know I have a lot to get
• 0:41
  Speaker 1: done and that I have been scheduling out my days
• 0:45
  Speaker 1: and giving certain time blocks to certain activities, which is
• 0:49
  Speaker 1: a super great way for me to get these things
• 0:53
  Speaker 1: done and to be productive. But back to back days
• 0:56
  Speaker 1: with timestamped schedules has got me feel in some kind
• 1:01
  Speaker 1: of way heading into the weekend aka just really really
• 1:05
  Speaker 1: ready for it. Anyway, today's five Minute Friday, I'm talking
• 1:09
  Speaker 1: to you about a fun little morning I had filled
• 1:12
  Speaker 1: with customer service earlier this week. It kickstarted speaking to
• 1:17
  Speaker 1: my ever lovely friends at Verizon FiOS. I know, I
• 1:21
  Speaker 1: know that these individuals that I speak with, it is
• 1:23
  Speaker 1: not their direct fault that I'm having Internet issues. But
• 1:28
  Speaker 1: when you have to work with not one, not two,
• 1:31
  Speaker 1: but three different representatives to get done what you've got
• 1:35
  Speaker 1: to get done, who there's some patience involved in that.
• 1:39
  Speaker 1: So after my lovely little Verizon experience, that I had
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  Speaker 1: on I believe Tuesday morning. I then was scheduled to
• 1:50
  Speaker 1: head on over to the Apple Genius bar and talk
• 1:52
  Speaker 1: to them about my AirPods which were connecting unexpectedly to
• 1:57
  Speaker 1: some of my devices throughout the day. I am sitting
• 2:01
  Speaker 1: there waiting for the genius to come over to me
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  Speaker 1: when I look up and see an elderly veteran sitting
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  Speaker 1: down with his iPad and another genius. Basically, what it
• 2:14
  Speaker 1: seems to be is that somehow the password got changed
• 2:17
  Speaker 1: on this man's Gmail account and so that is why
• 2:22
  Speaker 1: his emails aren't showing up on the iPad. But he
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  Speaker 1: swears he didn't change it. He cannot figure it out.
• 2:29
  Speaker 1: So in the nicest way possible, the Apple Genius is
• 2:33
  Speaker 1: explaining to him, well, you know what we could do
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  Speaker 1: to fix this, We might as well just reset the
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  Speaker 1: password together. So the genius he starts talking it through
• 2:42
  Speaker 1: with the man on how to reset his Gmail password,
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  Speaker 1: and the veteran says, you know, I'm just I'm kind
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  Speaker 1: of old if he can't tell like, I'm not very
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  Speaker 1: good at this technology stuff. And the Apple Genius, this
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  Speaker 1: nice young man, looks at him and says, you know
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  Speaker 1: what it's Okay, man, we can do this together. And
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  Speaker 1: I was just in awe really of this beautiful moment
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  Speaker 1: of kindness and thinking about how many people go into
• 3:14
  Speaker 1: that store and something is wrong right, like their computer
• 3:18
  Speaker 1: is blowing up, feels like everything is going out the window.
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  Speaker 1: And these employees so often have the most beautiful patience
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  Speaker 1: with these customers because that's their job, right And so
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  Speaker 1: in this moment, I just became really appreciative both for
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  Speaker 1: excellent customer service, but also for the opportunity just to
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  Speaker 1: treat somebody else with kindness. I said this, I think
• 3:44
  Speaker 1: in the android of Monday's episode. But there's just so
• 3:46
  Speaker 1: much going on in the world right now, and the
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  Speaker 1: least that we can do in this moment that requires
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  Speaker 1: little to know effort is for us to be kind
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  Speaker 1: to one another. So my prompt for you this week,
• 4:00
  Speaker 1: what is one random act of kindness that you can
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  Speaker 1: do for a friend, family member, or coworker today? Again,
• 4:09
  Speaker 1: what is one random act of kindness that you can
• 4:11
  Speaker 1: do for a friend, family member, or coworker today? And
• 4:17
  Speaker 1: now a listener question.
• 4:20
  Speaker 2: Hi, Emily, my name is Tory, and I have a
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  Speaker 2: question about whether you have ever had a marathon training
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  Speaker 2: cycle go poorly, and whether you've ever made the decision
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  Speaker 2: to not run the race because of that. I'm not
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  Speaker 2: really talking about an injury, but maybe just a season
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  Speaker 2: of life that was overwhelming and stressful, and maybe that
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  Speaker 2: poured over into your training and it was less productive
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  Speaker 2: than you had hoped. I recently made the choice to
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  Speaker 2: not run a marathon that I've been training for, and
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  Speaker 2: I've been struggling with that decision, but it feels right
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  Speaker 2: for me now. Just wondering if you've experienced anything similar
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  Speaker 2: or if you have any advice.
• 5:01
  Speaker 1: Thanks Wow, Thank you, Thank you for sharing that with
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  Speaker 1: me and the community. I can imagine that this hasn't
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  Speaker 1: been an easy decision for you, but it seems as
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  Speaker 1: though from your own words that it was, without a doubt,
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  Speaker 1: the right decision for you. And what you have to
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  Speaker 1: go back to is exactly what you said, which was
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  Speaker 1: I feel and I know that I made the right decision.
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  Speaker 1: That is what matters. Period. I know that a lot
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  Speaker 1: of the time we'll put something out there in the
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  Speaker 1: world and we feel this obscene amount of pressure, which
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  Speaker 1: ultimately we put on ourselves, right, but we feel as
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  Speaker 1: though it's coming from other people to live up to
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  Speaker 1: some sort of an expectation set sometimes by social media
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  Speaker 1: or family or friends. But the right people in your life,
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  Speaker 1: they really just want what's best for you, right, they
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  Speaker 1: want you to be happy. So if you felt as
• 6:02
  Speaker 1: though that training cycle was no longer serving you, then
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  Speaker 1: guess what you did exactly the right thing. You, in fact,
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  Speaker 1: are probably farther ahead than someone that is just so
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  Speaker 1: worried about that feedback someone else's opinion. By listening to
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  Speaker 1: your gut, you're giving your body and your mind, your
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  Speaker 1: mental health, your being exactly what it needs. And this
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  Speaker 1: holds true for any decision you've got to live your life.
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  Speaker 1: For you, feeling good about your decisions. People pleasing can
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  Speaker 1: be super detrimental and really exhausting, so remember it starts
• 6:45
  Speaker 1: with you. Thanks y'all for listening, Have an excellent, excellent weekend,
• 6:50
  Speaker 1: and keep hurdling. Another hurdle conquered. Catch you guys next time.
• 7:01
  Speaker 1: Toy in my hair