Transcript

Episode 210. Mastering Goal Setting to Skyrocket Your Professional Growth · The Refrigeration Mentor Podcast

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Maybe you got to take a crucial conversation course, you know, so when you're talking with your team and they're upset about something, maybe they're upset about a customer or upset about a teammate, you need to be that mediator to really understand the problem and how to resolve the problem without anything escalating and be open and clear.
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So this might be another course. That you need to take. So in the five year period, when your goal is to become that service manager, you need to be right now, start working towards that. And it doesn't matter if it's a service manager, you want to be an engineer. You want to be a salesperson. There's all these different courses, sales course, I highly recommend all of you need to start taking sales courses as well.
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To understand, cause this is what you do day in day out. I used to say it myself. I'm not a salesperson. I don't sell blah, blah, blah. That was the biggest mistake that I did by telling myself that. Cause the, the more you tell yourself something, you're going to believe it. You're going to believe it.