Latest / Omni Talk Retail / Costco's 2025 Strategy Revealed: Back to Basics & Global Expansion | 5IM
Transcript
- 0:00Foreigning
- 0:09us
- 0:09now
- 0:09for
- 0:09five
- 0:09insightful
- 0:10minutes
- 0:10is
- 0:10Todd
- 0:11Barentine,
- 0:11president
- 0:12of
- 0:12the
- 0:12club
- 0:13division
- 0:13for
- 0:13the
- 0:13Barcode
- 0:14Group.
- 0:14And
- 0:14Todd
- 0:15is
- 0:15here
- 0:15to
- 0:15give
- 0:15us
- 0:15special
- 0:16insight
- 0:17on
- 0:17Costco.
- 0:18Todd,
- 0:18Costco's
- 0:19been
- 0:19knocking
- 0:19it
- 0:20out
- 0:20of
- 0:20the
- 0:20park,
- 0:20seems
- 0:20like
- 0:21decades
- 0:21now,
- 0:21but
- 0:22particularly
- 0:22in
- 0:222024.
- 0:23What
- 0:24do
- 0:24you
- 0:24anticipate
- 0:24their
- 0:25key
- 0:25initiatives
- 0:25will
- 0:26be
- 0:26for
- 0:262025?
- 0:28Chris,
- 0:28that's
- 0:28a
- 0:29great
- 0:29question.
- 0:29And
- 0:30Costco
- 0:30is
- 0:31really
- 0:31their
- 0:31own
- 0:32worst
- 0:32enemy
- 0:32because
- 0:32they've
- 0:33just
- 0:33continued
- 0:33to
- 0:33have
- 0:34success
- 0:34year
- 0:34over
- 0:34year.
- 0:362025,
- 0:37though,
- 0:37interestingly,
- 0:38is
- 0:38going
- 0:38to
- 0:38be
- 0:38almost
- 0:39a
- 0:39recommitment
- 0:39back
- 0:40to
- 0:40the
- 0:40basics.
- 0:40And
- 0:40I
- 0:41know
- 0:41that
- 0:41seems
- 0:41a
- 0:41little
- 0:41bit
- 0:41odd,
- 0:42but
- 0:42what
- 0:42they're
- 0:43going
- 0:43to
- 0:43look
- 0:43to
- 0:43do
- 0:43in
- 0:442025
- 0:44is
- 0:45kind
- 0:45of
- 0:45get
- 0:46back
- 0:46to
- 0:46the
- 0:46core
- 0:47of
- 0:47what
- 0:47makes
- 0:47them
- 0:48successful.
- 0:49And
- 0:49some
- 0:49of
- 0:49those
- 0:49real
- 0:50kind
- 0:50of
- 0:50initiatives
- 0:50and
- 0:50tactics
- 0:51are
- 0:51simple
- 0:51things
- 0:52like,
- 0:52hey,
- 0:52SKU
- 0:53management
- 0:53and
- 0:54making
- 0:54sure
- 0:54that
- 0:54items
- 0:55are
- 0:55coming
- 0:55in
- 0:55on
- 0:56time
- 0:56and
- 0:56then
- 0:57flowing
- 0:57out
- 0:57on
- 0:57time.
- 0:58And
- 0:58when
- 0:58you
- 0:58think
- 0:59about
- 0:59a
- 0:59limited
- 0:59SKU
- 1:00environment,
- 1:00you
- 1:01know,
- 1:01in
- 1:02and
- 1:02out
- 1:03on
- 1:03time
- 1:03really
- 1:04matters
- 1:04for
- 1:04them.
- 1:05You
- 1:05know,
- 1:05there's
- 1:05been
- 1:06a
- 1:06lot
- 1:06of
- 1:06challenges
- 1:06over
- 1:07the
- 1:07last
- 1:07several
- 1:07years,
- 1:07right?
- 1:08Everyone
- 1:08knows
- 1:08what,
- 1:09what
- 1:09the
- 1:09world
- 1:09looked
- 1:09like
- 1:09in
- 1:102020,
- 1:10and
- 1:11now
- 1:11here
- 1:11we
- 1:11are
- 1:12in
- 1:122024.
- 1:13Market
- 1:13conditions,
- 1:14global
- 1:14supply
- 1:15chain
- 1:15challenges
- 1:16that
- 1:16really
- 1:17challenged
- 1:17Costco.
- 1:18So
- 1:18what
- 1:18they're
- 1:18looking
- 1:18to
- 1:18kind
- 1:19of
- 1:19do
- 1:19is
- 1:19get
- 1:19back
- 1:20into
- 1:20some
- 1:21more
- 1:21normalized
- 1:22behaviors
- 1:22with
- 1:22SKU
- 1:22management.
- 1:23They're
- 1:24also
- 1:24looking
- 1:24to
- 1:24get
- 1:25back
- 1:25to
- 1:25the
- 1:25roots
- 1:25in
- 1:25terms
- 1:26of,
- 1:26hey,
- 1:26treasure
- 1:27hunt,
- 1:27right?
- 1:27Which
- 1:27really
- 1:28is
- 1:28one
- 1:28of
- 1:28the
- 1:28advantages
- 1:29of
- 1:29Costco.
- 1:30Bringing
- 1:30items
- 1:30in
- 1:30that
- 1:31are
- 1:31really
- 1:31new
- 1:32and
- 1:32unique,
- 1:33exciting,
- 1:34that
- 1:34drive
- 1:34member
- 1:35value
- 1:35both
- 1:35from
- 1:36a
- 1:36price
- 1:37value
- 1:37sensitivity
- 1:38standpoint,
- 1:39but
- 1:39also
- 1:39just
- 1:39from
- 1:39a
- 1:40creativity
- 1:40and
- 1:40uniqueness
- 1:41standpoint.
- 1:42Those
- 1:43are
- 1:43some
- 1:43of
- 1:43the
- 1:43real
- 1:43big
- 1:43things
- 1:44that
- 1:44you'll
- 1:44look
- 1:44for
- 1:44here
- 1:45in
- 1:452025.
- 1:46And
- 1:46they're
- 1:46really
- 1:47focused
- 1:47on,
- 1:48well,
- 1:48Todd.
- 1:49What'S
- 1:49really
- 1:50key
- 1:50for
- 1:50brands
- 1:51and
- 1:52suppliers
- 1:52trying
- 1:53to
- 1:53get
- 1:53products
- 1:53into
- 1:54Costco
- 1:54in
- 1:5420.
- 1:55Yeah,
- 1:56good
- 1:56question.
- 1:56Again,
- 1:57you
- 1:58know,
- 1:58if
- 1:59I
- 1:59were
- 1:59talking
- 1:59to
- 1:59a
- 1:59brand,
- 2:00one
- 2:00of
- 2:00the
- 2:00things
- 2:00that,
- 2:00that
- 2:01we
- 2:01definitely
- 2:01tell
- 2:01them
- 2:01is,
- 2:01hey,
- 2:02value.
- 2:02And
- 2:02again,
- 2:03value
- 2:03can
- 2:03be
- 2:03measured
- 2:04a
- 2:04couple
- 2:04different
- 2:04ways,
- 2:04right?
- 2:05Anybody
- 2:05can
- 2:05race
- 2:06the
- 2:06bottom
- 2:06on
- 2:06price.
- 2:06It's
- 2:07not
- 2:07just
- 2:07about
- 2:07price,
- 2:08but
- 2:08it's
- 2:09also
- 2:09really
- 2:09about,
- 2:09hey,
- 2:10the
- 2:10uniqueness
- 2:10of
- 2:11the
- 2:11item.
- 2:11Build
- 2:12the
- 2:12quality.
- 2:13Costco
- 2:13wants
- 2:14to
- 2:14sell
- 2:14the
- 2:14best
- 2:15possible
- 2:15quality
- 2:15goods.
- 2:16So
- 2:16they
- 2:17don't
- 2:17want
- 2:17you
- 2:17to
- 2:17just
- 2:18kind
- 2:18of
- 2:18take
- 2:18quality
- 2:19down
- 2:19to
- 2:19get
- 2:19to
- 2:20a
- 2:20value
- 2:20on
- 2:20price.
- 2:21You
- 2:21want
- 2:21you
- 2:22to
- 2:22build
- 2:22the
- 2:22quality
- 2:22up
- 2:23and
- 2:23then
- 2:23lean
- 2:24in
- 2:24with
- 2:24an
- 2:24investment
- 2:25on
- 2:25that
- 2:25costing
- 2:26to
- 2:26give
- 2:26Costco
- 2:27an
- 2:27Advantage.
- 2:28You
- 2:28know,
- 2:28most
- 2:29people
- 2:29probably
- 2:29know,
- 2:30hey,
- 2:30Costco
- 2:30works
- 2:31on
- 2:31smaller
- 2:32margins
- 2:32than
- 2:32a
- 2:33lot
- 2:33of
- 2:33other
- 2:33retailers,
- 2:34but
- 2:35you
- 2:35know,
- 2:35that's
- 2:35a
- 2:36big
- 2:36thing
- 2:36for
- 2:36them.
- 2:36So
- 2:37helping
- 2:37to
- 2:37kind
- 2:37of
- 2:37lean
- 2:38in
- 2:38and
- 2:38understand
- 2:39that
- 2:39you're
- 2:39going
- 2:39to
- 2:39get
- 2:39that
- 2:40volume
- 2:40on
- 2:40the
- 2:40backside,
- 2:42that's
- 2:42really
- 2:42the
- 2:43way
- 2:43that
- 2:43that
- 2:43mechanic
- 2:44works
- 2:44for
- 2:45most
- 2:45suppliers.
- 2:46But,
- 2:47you
- 2:47know,
- 2:47it's
- 2:47really
- 2:48all
- 2:48about
- 2:48value.
- 2:49Costco
- 2:50buys
- 2:50open
- 2:51so
- 2:51there
- 2:51aren't
- 2:52time
- 2:52to
- 2:52resets,
- 2:53which
- 2:53is
- 2:53different
- 2:54from
- 2:54some
- 2:54other
- 2:55retailers.
- 2:56So
- 2:56thinking
- 2:56about,
- 2:57hey,
- 2:57how
- 2:57can
- 2:57you
- 2:57launch
- 2:58something
- 2:58and
- 2:58being
- 2:59first
- 2:59to
- 2:59market
- 2:59with
- 2:59Costco,
- 3:00bringing
- 3:01them
- 3:01a
- 3:01unique
- 3:01opportunity
- 3:02that
- 3:02you
- 3:02can
- 3:03partner
- 3:03with
- 3:03them
- 3:03and
- 3:03get
- 3:03them
- 3:04to
- 3:04work
- 3:04back
- 3:05and
- 3:05forth,
- 3:05lean
- 3:05in
- 3:05with.
- 3:06That's
- 3:06the
- 3:07way
- 3:07that
- 3:07you
- 3:07should
- 3:07approach
- 3:07this
- 3:08retailer.
- 3:09You
- 3:09know,
- 3:09they're
- 3:09very
- 3:10different.
- 3:10They're
- 3:10an
- 3:11open
- 3:11book
- 3:11test.
- 3:12You
- 3:12know,
- 3:12there's
- 3:12not
- 3:13a
- 3:13lot
- 3:13of
- 3:13hidden,
- 3:13you
- 3:14know,
- 3:14fees
- 3:14and,
- 3:14you
- 3:15know,
- 3:15slotting.
- 3:15You
- 3:15don't
- 3:15deal
- 3:16with
- 3:16that.
- 3:16It's
- 3:17really
- 3:17straightforward.
- 3:17Bring
- 3:18your
- 3:18best
- 3:18possible
- 3:19quality,
- 3:19your
- 3:19best
- 3:19item
- 3:20at
- 3:21your
- 3:21best
- 3:21possible
- 3:21value.
- 3:22And
- 3:22let's
- 3:22see
- 3:22what
- 3:23happens.
- 3:24Todd,
- 3:24that
- 3:25open,
- 3:25that
- 3:25open
- 3:25insights,
- 3:26really,
- 3:26that's
- 3:26really
- 3:27interesting.
- 3:27You
- 3:27know,
- 3:27and
- 3:28I
- 3:28want
- 3:28to
- 3:28get
- 3:28back
- 3:28to
- 3:29something
- 3:29you
- 3:29said
- 3:29earlier.
- 3:29The
- 3:30treasure
- 3:30hunt.
- 3:30You
- 3:30know,
- 3:31one
- 3:31of
- 3:31the
- 3:31best,
- 3:31you
- 3:32know,
- 3:32absolute
- 3:32best
- 3:33part
- 3:33of
- 3:33Costco
- 3:34is
- 3:34the
- 3:34treasure
- 3:34hunt
- 3:35for
- 3:35its
- 3:35members.
- 3:36What,
- 3:37what
- 3:37insider
- 3:38intel
- 3:39can
- 3:39you
- 3:39provide
- 3:39into
- 3:39how
- 3:40they
- 3:40continue
- 3:40to
- 3:40use
- 3:41that
- 3:41as
- 3:41a
- 3:41competitive
- 3:41advantage?
- 3:42Yeah,
- 3:43so
- 3:44Costco
- 3:44is
- 3:44unique
- 3:45in
- 3:45the
- 3:45fact
- 3:45that
- 3:46they
- 3:46are
- 3:46not
- 3:46centrally
- 3:47purchased.
- 3:47They
- 3:48have
- 3:48eight
- 3:48US
- 3:49Region
- 3:49buying
- 3:49teams
- 3:50that
- 3:50all
- 3:50are
- 3:50focused
- 3:51against
- 3:51a
- 3:51very
- 3:52specific
- 3:53geography.
- 3:54And
- 3:54so
- 3:54because
- 3:54of
- 3:55that,
- 3:55they
- 3:55can
- 3:56tailor
- 3:56items
- 3:57in
- 3:57their
- 3:57item
- 3:57assortment
- 3:58based
- 3:58on
- 3:59what
- 3:59works
- 3:59for
- 3:59their
- 4:00member
- 4:00within
- 4:00a
- 4:00market.
- 4:01And
- 4:01because
- 4:02then
- 4:02they
- 4:02have
- 4:03these
- 4:03micro
- 4:03markets
- 4:04they
- 4:04can
- 4:04look
- 4:04at,
- 4:04we'll
- 4:05use
- 4:05the
- 4:05San
- 4:05Diego
- 4:05region
- 4:06as
- 4:06an
- 4:06example.
- 4:07The
- 4:07San
- 4:07Diego
- 4:07region
- 4:08is
- 4:08essentially
- 4:08the
- 4:09southwest
- 4:09of
- 4:09the
- 4:10US
- 4:10So
- 4:11it's
- 4:11like
- 4:11San
- 4:11Diego
- 4:12proper.
- 4:12Then
- 4:13it's
- 4:13like
- 4:13Boulder
- 4:13and
- 4:14Colorado
- 4:14and
- 4:15then
- 4:15it's
- 4:15also
- 4:15like
- 4:16Phoenix,
- 4:16Tolleson,
- 4:17you
- 4:17know
- 4:17that
- 4:18area.
- 4:18They
- 4:19can
- 4:19find
- 4:19items
- 4:20that
- 4:20work
- 4:20for
- 4:21those
- 4:21various
- 4:21micro
- 4:22markets,
- 4:23test
- 4:23them
- 4:23there,
- 4:24build
- 4:24them,
- 4:24expand
- 4:25them,
- 4:25and
- 4:25then
- 4:25it
- 4:25kind
- 4:25of
- 4:25flows
- 4:26and
- 4:26builds
- 4:26from
- 4:27there.
- 4:28But
- 4:29it's
- 4:29just
- 4:29it.
- 4:30That
- 4:30is
- 4:30probably
- 4:30the
- 4:30competitive
- 4:31advantage
- 4:31that
- 4:31helps
- 4:32them
- 4:32treasure
- 4:32hunt
- 4:32and
- 4:33bring
- 4:33items
- 4:33in
- 4:34is
- 4:34their
- 4:34ability
- 4:34to
- 4:35be
- 4:35nimble.
- 4:35They
- 4:35don't
- 4:36have
- 4:36to
- 4:36launch
- 4:36everything
- 4:37at
- 4:37every
- 4:37single
- 4:38warehouse
- 4:38at
- 4:38once.
- 4:39They
- 4:39can
- 4:39kind
- 4:40of
- 4:40pioneer
- 4:40it,
- 4:41test,
- 4:41prove
- 4:42the
- 4:42concept,
- 4:42get
- 4:42it
- 4:43right,
- 4:43and
- 4:43then
- 4:43roll
- 4:43it
- 4:44out
- 4:44in
- 4:44a
- 4:44bigger
- 4:44fashion.
- 4:46Wow.
- 4:46Well,
- 4:47Todd,
- 4:47we
- 4:47know
- 4:47that
- 4:48Costco
- 4:48is
- 4:48planning
- 4:48on
- 4:49going
- 4:50even
- 4:50more
- 4:50international
- 4:51in
- 4:51the
- 4:52next
- 4:52year
- 4:52and
- 4:52beyond.
- 4:53What
- 4:53does
- 4:53that
- 4:54mean,
- 4:54for
- 4:54brands
- 4:55and
- 4:55for
- 4:56customers.
- 4:57Yeah,
- 4:57it's
- 4:58an
- 4:58interesting
- 4:58model.
- 4:59Most
- 4:59people
- 4:59think
- 4:59of
- 4:59Costco
- 5:00as
- 5:00being
- 5:00a
- 5:00US
- 5:01Retailer,
- 5:01but
- 5:01they
- 5:01are
- 5:02a
- 5:02global
- 5:02retailer.
- 5:03And
- 5:03year
- 5:04in
- 5:04and
- 5:04year
- 5:04out,
- 5:04at
- 5:04supplier
- 5:05day,
- 5:05and
- 5:05you
- 5:05hear
- 5:06it
- 5:06through
- 5:06different
- 5:06meetings,
- 5:07they'll
- 5:07tell
- 5:08the
- 5:08suppliers,
- 5:08hey,
- 5:08we're
- 5:09global.
- 5:09They
- 5:09want
- 5:10suppliers
- 5:10to
- 5:10start
- 5:11thinking
- 5:11about
- 5:11their
- 5:11global
- 5:12international
- 5:12country
- 5:13regions.
- 5:14You
- 5:14know,
- 5:14being
- 5:14a
- 5:15global,
- 5:15you
- 5:15know,
- 5:15retailer
- 5:16gives
- 5:16them
- 5:17access
- 5:17to
- 5:17international
- 5:18suppliers,
- 5:19also
- 5:19gives
- 5:19this
- 5:20domestic
- 5:20supplier
- 5:21an
- 5:21opportunity
- 5:21to
- 5:22build
- 5:22an
- 5:22international
- 5:23business.
- 5:24It
- 5:24works
- 5:25the
- 5:25same
- 5:25way.
- 5:26Their
- 5:26plans
- 5:26for
- 5:27international
- 5:27are
- 5:27pretty
- 5:27robust.
- 5:28I
- 5:28think
- 5:28They've
- 5:29got
- 5:29about
- 5:29180
- 5:30warehouses
- 5:30right
- 5:31now
- 5:31outside
- 5:31of,
- 5:32you
- 5:32know,
- 5:32North
- 5:32America.
- 5:33The
- 5:34scale
- 5:34there
- 5:34is
- 5:35to
- 5:35grow
- 5:35that
- 5:35pretty
- 5:36substantially
- 5:36by
- 5:36the
- 5:36end
- 5:37of
- 5:372030.
- 5:38What's
- 5:39really
- 5:39cool
- 5:39about
- 5:40that,
- 5:40though,
- 5:40too,
- 5:40is
- 5:41again,
- 5:41the
- 5:41ability
- 5:41to
- 5:42create
- 5:42treasure
- 5:42hunt
- 5:43that
- 5:43you
- 5:43can
- 5:43test
- 5:43and
- 5:44pioneer
- 5:44an
- 5:44opportunity
- 5:45in
- 5:45a
- 5:45country
- 5:45like
- 5:46Australia.
- 5:46Right.
- 5:47Or
- 5:48pick,
- 5:48you
- 5:48know,
- 5:49Taiwan
- 5:49or,
- 5:50you
- 5:50know,
- 5:50you
- 5:51know,
- 5:51even
- 5:51the
- 5:51uk.
- 5:52And
- 5:52if
- 5:53you
- 5:53think
- 5:53about
- 5:53the
- 5:53Costco
- 5:54member
- 5:54being
- 5:54a
- 5:54pretty,
- 5:55you
- 5:55know,
- 5:56educated
- 5:57and
- 5:57affluent,
- 5:58you
- 5:58know,
- 5:58household
- 5:59by
- 6:00demographic,
- 6:01they're
- 6:01globe
- 6:01travelers.
- 6:02So
- 6:03having
- 6:03that
- 6:03kind
- 6:04of
- 6:04flow
- 6:04back
- 6:04and
- 6:05forth
- 6:05is
- 6:05another
- 6:05competitive
- 6:06advantage
- 6:06for
- 6:07them.
- 6:08Great
- 6:09stuff,
- 6:09Todd.
- 6:09Thank
- 6:09you.
- 6:10Thank
- 6:10you.