Latest / The Touch of a Mustang / What Nonprofits Get Wrong About Competition with Rob Harter | Episode 60
Transcript
- 0:00Sometimes it is a bit of an ego thing, and there's times where
- 0:02we think we need to be the answer to the problem that we
- 0:06see out there. Whereas if we get shifted again
- 0:08and say it's not about us, it's really about the mission.
- 0:11And this is true, by the way. If you're leading a large
- 0:13nonprofit organization or if you're starting something from
- 0:16scratch, the key to really good, effective leadership is to
- 0:19quickly realize it's not about you, right?
- 0:21It's about the mission. And if that is your perspective,
- 0:26you're going to be successful anywhere you go because it's not
- 0:28going to be about you. It's not going to be about ego.
- 0:30It's going to really be about what's best for the horses.
- 0:32How can we best get the most resources to take care of the
- 0:35majority of horses in our community that really need help?
- 0:38And if that's your driving force, ironically, people are
- 0:42drawn to that even more, right? Sometimes, and even the best of
- 0:45us, you know, when we have a passion for whatever 'cause it
- 0:48is, sometimes our own ego can move in there, like you said.
- 0:51And sometimes people can pick up on that, that it's a little bit
- 0:54more about you getting things done rather than the mission
- 0:57itself. And that can't be a pitfall for
- 0:59people. And so I think you're right,
- 1:01continuing to remind yourself and have the mindset of it's
- 1:04about the mission. It's not about me.
- 1:06So whatever role I can play to accomplish that mission, that's
- 1:10success. There are healers on this planet
- 1:13with the power to soften the suffering of mankind if they
- 1:16have remained in the recesses of the world, abused, discarded and
- 1:20labeled as trash. This is the touch of a Mustang.
- 1:24I am your host, Shalise Clough, and I'm here to tell the story
- 1:28of wild horses, Mustangs and the humans who are discovering and
- 1:32sharing their gifts while working to protect their
- 1:35well-being and preserve their spirit so this divine power
- 1:39won't be lost. Join us on this quest with the
- 1:43Wild Mustang. Rob, thanks so much for being
- 1:51here on the Touch of a Mustang podcast.
- 1:53You are a little bit of a different guest than the guests
- 1:56I typically have not based in horses, but I but I wanted to
- 2:00have you on here to talk about how people who really want to do
- 2:04things to help horses and to help the humans that are
- 2:07interacting with them can effectively run their
- 2:10nonprofits. So maybe you can start by giving
- 2:13a little introduction of yourself and what you do, and
- 2:16then we can really dig into what makes a good, successful and
- 2:19effective. Yeah, no, great.
- 2:21Thanks for having me on the show today.
- 2:23Honored to be here. My background real quickly, I've
- 2:25been a little over 30 years now in nonprofit leadership, social
- 2:28impact leadership and absolutely loved it.
- 2:31I I'm very much a driven as a mission kind of driven person, a
- 2:35purpose driven person. And so the nonprofit world fits
- 2:38well with that because that's really what to me what separates
- 2:41nonprofits out are these organizations are very mission
- 2:44driven. There's something that people
- 2:45are passionate about. They see a problem in the world
- 2:48perhaps, or an issue that needs to be addressed.
- 2:50And so they form a nonprofit, right, to address those issues
- 2:53and try to accomplish great things, you know, in order to
- 2:56meet those needs. Yeah.
- 2:57So that's been my experience in the past.
- 2:59And so now I'm a coach and consultant.
- 3:01So I work with lots of different nonprofit organizations and
- 3:04individual leaders. So I do individual coaching, I
- 3:07do group coaching, but I also do consulting with organizations.
- 3:10Primary three areas, fundraising, strategic
- 3:13development, and then leadership development are the three areas.
- 3:16And then if people are listening, ironically, I've been
- 3:18doing more and more work with businesses and business leaders
- 3:21because I do think even though my experience certainly has been
- 3:23in the social impact and nonprofit sphere, leadership is
- 3:26leadership at the end of the day, right?
- 3:27When you lead people that there's a lot of commonalities
- 3:29that crossover to both sectors. And so I found that to be true
- 3:33and it's been really fun. Just really enjoyed it.
- 3:35I wanted to have you on because I think, you know, you are the
- 3:38type of person that a lot of my audiences where they have a
- 3:41mission, they have something they really want to accomplish.
- 3:43And they're, you know, heart and soul are really dedicated to
- 3:46these causes. And it's sometimes difficult to
- 3:48figure out how to do that. And especially I would say the
- 3:52money aspect can be a tricky one because I think a lot of us
- 3:55would be OK, like, we don't need money.
- 3:57Let's just all help the world be a better place.
- 3:59But that's not the reality we live in.
- 4:01Exactly. Let's let's talk some about that
- 4:04and what advice you would give nonprofits either who are
- 4:08struggling or starting up and let's maybe talk with the
- 4:12foundation. How does someone go from having
- 4:15this mission or this purpose, this feeling of calling that
- 4:18they want to do something to help the world?
- 4:19What are some of the best steps they can take to move from that
- 4:22into developing an organization that is truly moving into action
- 4:25and helping the areas that they want to I?
- 4:28You know, often answer that question by saying this and it's
- 4:31not ritual with me. Actually, I had a guest on my
- 4:33show. He had this phrase.
- 4:34I thought he was so right. Passion is not enough.
- 4:37And so in other words, just having passion for a project,
- 4:41passion for a need something in your community or in this case,
- 4:44you know, it's more so specifically the passion is
- 4:46great. You, you want the passion, no
- 4:48doubt about it. It's just that it's not enough
- 4:49by itself. So passion is a good place to
- 4:52start, but then you want to move towards a plan and then a
- 4:55process. So to me, start with the
- 4:57passion. If you don't have passion, it's
- 4:59going to be really hard to keep keep going.
- 5:01But once you have your passion, now you got to create a plan and
- 5:04then create a process to accomplish your plan.
- 5:07So those are the three PS if you will start with passion, then go
- 5:10to plan, then really a process of how you're going to
- 5:12accomplish it. So what do you do?
- 5:13Well, I think you start with three key areas.
- 5:16Come up and develop a clear mission.
- 5:18What is the mission you're trying to accomplish, right?
- 5:21And get that articulated. There's lots of resources out
- 5:23there. You can hire a coach if you want
- 5:26a consultant too, but or talk to people that are doing it.
- 5:28Lots of resources online, of course, but come up with a clear
- 5:31mission statement and then talk about a vision like if
- 5:33everything came out and the dream came true, what is this
- 5:36vision? What does this vision look like
- 5:38for you, you know, 13530 years down the road.
- 5:41And then create your values because your values will be
- 5:44actually your guardrails of what you decide to do and how you
- 5:47want to go about developing this nonprofit organization you're
- 5:50wanting to start. And then you start.
- 5:52That's your basis and then you start putting together your
- 5:54foundational documents, you start gathering people around
- 5:57you to help you shape this and make sure it's really clear
- 6:01what's in your mind is actually clear to other people.
- 6:04And so I think those are the first steps is getting that
- 6:06developed. And then of course, on the
- 6:07formal legal side, if you're going to start a nonprofit or a
- 6:10foundation even, there are some legal steps that you need to
- 6:13take, creating a 5O1C3 for example, getting your bylaws
- 6:16laid down. Again, lots of resources out
- 6:18there you can help get help with or again, you can call a coach
- 6:22or somebody to help you walk through all those steps.
- 6:24So those things are very doable. But I think the really that if
- 6:28people are listening and thinking, OK, what's my passion?
- 6:31OK, I've got the passion, what's my plan and then what's my
- 6:33process? Those at least start there and
- 6:36then all these other things will start, you know, rolling into
- 6:39place, so to speak. Now here's the one thing I would
- 6:42say going to your original question of what's going to keep
- 6:45this going? So it's not just an idea or a
- 6:47passion or or a desire, but actually turns into something.
- 6:51Really you have to in this world with nonprofits, unless you have
- 6:55a lot of money or independently wealthy, then it's different.
- 6:57But for most of us, you have to develop a plan where people can
- 7:01financially support what you're doing, right?
- 7:03That's really what holds back. I'd say most nonprofits, they
- 7:07have a great vision and they may even have a good plan, but if
- 7:10they don't have the financial support to get behind it, it
- 7:13doesn't last. And so that is a big piece.
- 7:16And a lot of people that's intimidating.
- 7:18It doesn't need to be, but I think that's intimidating for
- 7:21people. We can unpack a little bit more
- 7:22about that, but coming up with a good sustainable financial plan
- 7:27is to me, really important early on.
- 7:29That is part of that plan. And then really get in the
- 7:31process by which you actually accomplish your goals because
- 7:34that's just part of it. You know, unless you're selling
- 7:36something again, which again, nonprofits don't really sell
- 7:39much, it's usually, again, someone gets behind it
- 7:41financially to get it going. So I think that's a big piece.
- 7:44And so I think that's something we can talk about more.
- 7:46Yeah. And let's kind of dig into the
- 7:48fundraising finances aspect of it right now.
- 7:51Do you think that part of the struggle, you said it's one of
- 7:54the things that stops a lot of people from maybe pursuing their
- 7:57purpose? Is it that there aren't finances
- 8:00out there available for it? Or is it more that people aren't
- 8:03understanding how to get in to make it sustainable?
- 8:06That is such a good. I think it's a little bit of
- 8:07both. I think I would say there are
- 8:09people out there for sure, but I think you need to find them and
- 8:12you need to be able to articulate a mission and a
- 8:15vision that's compelling to the people that really have a heart
- 8:18to want us to get behind you. What I often find is when you
- 8:22have a passion or desire and you're really excited about
- 8:24something. And here maybe as an example,
- 8:27like you say, you run across a restaurant you just absolutely
- 8:29love and you just can't stop talking about it.
- 8:32You tell all your friends, you tell all your networks, you tell
- 8:34your community, you tell your neighborhood.
- 8:36I found this restaurant, you got to check it out.
- 8:37It's that kind of same passion that you're like, hey, I've got
- 8:40this idea. I really want to take care of
- 8:42horses and and you're really excited.
- 8:43You start telling everybody about it along the way.
- 8:46People are probably going to initially get behind you because
- 8:50they just like you and they're friends of yours.
- 8:52They love your passion. People are drawn to passion and
- 8:54this really idea. Now you have a purpose, but what
- 8:57I think differentiates people is really being able to articulate
- 9:01here again is my plan. Here's how I'm going to
- 9:04accomplish this. And then to take that to people
- 9:08that actually have means and the ability to support a 'cause
- 9:11people I found that have money and really like to give to
- 9:14nonprofit causes and give to mission organizations.
- 9:17They really want to see something where there's
- 9:19something laid out where their investment, if they will.
- 9:22By the way, I think that's how people see it.
- 9:23It's an investment in a mission. They want their investment to
- 9:26have a good result, right? Because they could give their
- 9:29money in a lot of places. And so I think the more you can
- 9:31come to them, doesn't have to be all 100% nailed down, really a
- 9:35clear plan and a process by which you're going to accomplish
- 9:38things, then you present that to people.
- 9:40And I, I think the confidence goes up and you're not going to
- 9:44just attract people that like you and kind of our friends of
- 9:46yours and excite you about your passion, but they're actually
- 9:49believing that you can get this done.
- 9:51So I think that's the difference of how you get people on board.
- 9:54They're really going to have confidence that when I invest in
- 9:57you, it's actually going to go somewhere and I'm going to see
- 9:592-3 years down the road. Well, you've actually got this
- 10:02up and going and this is great. How else can I help?
- 10:04And guess what those people that initially supported you will
- 10:07come alongside and actually I think given another gift and now
- 10:10you've got ongoing sustainability because you've
- 10:13kind of proven yourself, if you will.
- 10:14So I think it people are out there, but I think it's how you
- 10:17approach them. So that's why I'd answer kind of
- 10:19both. It's having a good plan and
- 10:22being able to do that and articulate that well and then
- 10:24you'll attract the people that you need.
- 10:26What are some of the best ways to find those people in your
- 10:31opinion or from what you have seen in your work?
- 10:33Yeah, that's a great point. I would, I'd say the world
- 10:35you're talking about is a is a little bit new to me, but I'm
- 10:38guessing like every, you know, every niche organization or
- 10:43where there's a passion project of, of all types, right?
- 10:46There's from affordable housing to food insecurity to taking
- 10:49care of horses, right? There's all these great causes
- 10:51out there. Typically there is a community
- 10:54around that cause and that could be online through social media,
- 10:57that could be through websites that could be there's a
- 10:59gathering of people in your community once a month there.
- 11:02There's a lot of different ways, but I guarantee there's a
- 11:04community gather around that 'cause that to me is your first
- 11:08step is go to where these communities are gathering that
- 11:11again, it could be online or in person and begin to meet people
- 11:14and develop those relationships and can make those connections.
- 11:18Because then then once you start developing that community,
- 11:20understand. Because here's the other thing I
- 11:21found that I think is helpful is understand that you may have a
- 11:25passion. Do something.
- 11:26Maybe you start your own sanctuary.
- 11:27Find out what the need is by getting in the community because
- 11:31it could be there's something else in the community that has a
- 11:34bigger need than maybe what you initially thought because maybe
- 11:37someone else is doing boarding of the horses.
- 11:39But maybe you could do more education or training of people
- 11:42and how to take care of horses or whatever.
- 11:44So you may find there's a little bit more of a niche that you can
- 11:47meet versus just doing what you think.
- 11:49And maybe that when you do your research, if you will, by
- 11:52getting in these communities and really understanding what are
- 11:56what's already being done, then you determine what's not being
- 11:59done. Because that's another thing I
- 12:00think nonprofit that's maybe with their passion.
- 12:03Again, by not coming up with a clear plan of process.
- 12:05Part of that is understanding what is a need that's not being
- 12:09met yet that I think that I could probably meet with the
- 12:12resources I have and the passion of the purpose that I have.
- 12:15What is that area that no one else right now is meeting in my
- 12:18community? Maybe that's where you start.
- 12:20And so I think the best way is just to connect, do research,
- 12:23meet people, ask as many questions as possible.
- 12:26And then the second piece of that is, is you start asking
- 12:29people that have already done this successfully.
- 12:31Go call a bunch of people, set up meetings if they're in your
- 12:33area, you know, take them out to coffee or have lunch and say,
- 12:36tell me all about how you got this going.
- 12:38How did you sell it? How did you grow it?
- 12:40How have you made it sustainable?
- 12:42Become a learner and get as much information as you can that's
- 12:46going to help you avoid, you know, common mistakes.
- 12:49It'll help you avoid duplicating services, so I think that's the
- 12:53next step I would take as well. What are some of the mistakes
- 12:56that you see being made as far as funding and sustainability
- 13:00for nonprofits and things that people are maybe doing that are
- 13:03the barriers that are causing their nonprofits to fail because
- 13:07of the financial aspect of it? Yeah, that's a great question.
- 13:11I think probably a fall, there's a lot, but I think it falls into
- 13:14two categories. I think number one, kind of what
- 13:16I just building off what I just mentioned, they provide
- 13:19something that is maybe a duplication of services.
- 13:22So as much as you may have a lot of passion and maybe more
- 13:26passion than the person down the street, once donors get behind
- 13:28it, they may give you an initial amount of money.
- 13:31But then once they realize, oh wait, well, this group over here
- 13:33is doing the same thing you're doing.
- 13:35Did you not do your research is what they think.
- 13:37They may not tell you that. So I think do your research,
- 13:40make sure you know exactly why you are really called to do this
- 13:43and why you why should it be you at this moment in this community
- 13:47to provide this service. So once you've really wrestled
- 13:49that down and have a clear answer, that really is going to
- 13:52help you not bump into that in the future.
- 13:55Because again, I've see a lot of people, there's so much
- 13:57excitement and passion, people just can get behind it because
- 14:01of that simple passion, but they won't stay behind it.
- 14:03They won't sustainably get behind it over time.
- 14:07And then secondly, I think what often people that have this
- 14:10passion, they're entrepreneurial and they, they want to get this
- 14:12nonprofit going. They don't think through long
- 14:14term coaching clients. I encourage people to think at
- 14:17least three years in advance, if not five years and sometimes
- 14:20more even. The reason being is it takes a a
- 14:23while. You have to realize it's not
- 14:25going to be a flip of the switch and you're going to get all
- 14:27these people coming out of the woodwork to support you.
- 14:29It's take a lot of work and the analogy often uses you think
- 14:32about a rocket and how much power it takes to get say, you
- 14:36know, a space rocket, if you will, off the launchpad.
- 14:40There's a tremendous amount of energy to get that just off the
- 14:43launchpad, right? Once it's in the air, there's
- 14:46actually less energy and you just kind of slightly, you have
- 14:48to adjust and you have to, you know, move it slightly, but it's
- 14:51typically already built in. It's really the energy is
- 14:54getting it off the launchpad. And so the analogy would be
- 14:57there is a tremendous amount of energy getting a nonprofit off
- 15:00the ground, but it's going to take longer than you think.
- 15:02So have at least a three-year plan.
- 15:05And then once you get this off up and going and you do have a
- 15:07sustainable plan, you'll find that you're like, wow, it's not
- 15:10as hard now that you've been in it three years as it was at the
- 15:13beginning. And so I think under estimating
- 15:16how difficult it is, is often where people fail and they just
- 15:19or they just give up. They're like, this is too hard
- 15:21or they didn't think through how they're going to sustain this.
- 15:24One other maybe example would be helpful.
- 15:26I was, I've been coaching, actually I'm coaching someone
- 15:28right now, and he really had this passion for developing a
- 15:32program to reach kids that are just stuck either in the foster
- 15:36system or they just had a really difficult family of origin
- 15:38experience. And that's impacting their
- 15:40education there. It's impacting their behavior.
- 15:43They've been in and out of juvie.
- 15:44So he's really focused on early elementary and junior high kids,
- 15:47even into high school, but he was a teacher at the time.
- 15:49So he just said, OK, I'm going to start this and see where it
- 15:52goes. But he kept his day job, if you
- 15:55will, and, and so that he reached out to me, he wanted a
- 15:57coach to help get this going. And it was really good to walk
- 16:00through. How do we develop a plan where
- 16:02you can keep growing this nonprofit, but stay where you
- 16:05are, but keep finding the opportunities where you have
- 16:08more freedom. And then you have to really look
- 16:11at your time very carefully so that all the, in a sense, your
- 16:14free time for a period of time, all your free time is going to
- 16:16be focused on getting this nonprofit up and going.
- 16:19Because of going back to the analogy, it's going to take a
- 16:20lot of energy to get this going. Well, we've been meeting for
- 16:23over three years now. He finally this past year, on
- 16:26this past fall, he was able to go full time with his nonprofit
- 16:30and he's still now kind of help consult as a teacher.
- 16:33But he made that transition and now it's starting to take off.
- 16:37And it's actually really exciting now because people are
- 16:39seeing this, they're seeing more traction, they're seeing he has
- 16:42a plan, he's stuck with it, you know, So there you go.
- 16:45That's an example of, I think, being realistic and wise of how
- 16:50long it's going to take and how much work it's going to take.
- 16:52Yeah, that is great. That is a big leap to make it
- 16:54from personally funding it to being able to make it into an
- 16:58organization that's funding itself.
- 17:00That's awesome. It seems like a lot of times
- 17:02there would be a lot of energy and hype right when something
- 17:04starts up and then that might fade and you get into the TDM of
- 17:08the everyday work and challenges and struggles before it maybe
- 17:12become something that is well known, widespread, more
- 17:15sustainable. What advice do you have for the
- 17:17people that maybe get into that space where it's after the
- 17:21excitement's worn off, Maybe your friends aren't donating
- 17:24anymore because they can't afford to donate every time, all
- 17:27those types of things? What advice do you have to kind
- 17:30of get through that patch where it's probably a bit of building
- 17:33more than anything else? Yeah, that is it.
- 17:35You know, that is a great question.
- 17:37It does happen all the time. So I would say a couple of
- 17:39things #1 surround yourself with a one or two people, maybe a
- 17:42group even better of those who just believe in you regardless
- 17:46and just to support you. So you need some support.
- 17:49So get that support around you to encourage you when you just
- 17:51don't even believe in yourself almost or you're really doubting
- 17:54yourself having people around you to say, no, you can do this.
- 17:57I remember that passion you had. Now, if you've done this for a
- 18:00period of time. So I will say this, say you've
- 18:02been at it for five years and I'm thinking so longer than the
- 18:05kind of the typical launch time and you still haven't moved the
- 18:08needle, so to speak. And you've kind of asked all
- 18:10your friends, you've asked all those people that you had who
- 18:12would maybe get behind it. There could be a time where you
- 18:15have to re kind of analyze maybe what vision and passion that I
- 18:19have. Maybe this is not the right
- 18:22path, but you still have a passion and vision.
- 18:25So it may be a time to recalibrate and reframe how can
- 18:28I accomplish what I really want to do, But maybe it's not the
- 18:31direction I thought initially I was going to to make the impact.
- 18:34So in other words, maybe if your job does not, maybe to start
- 18:37something from scratch where you're the CEO and executive
- 18:40director, but maybe your job is to do more advocacy or get more
- 18:43education and training. And maybe it's to join somebody
- 18:46else who's already that's something going.
- 18:48And so maybe that's part of it is that you can bring your
- 18:50expertise. It's the same passion and the
- 18:53end goal. If you're again, you're trying
- 18:54to take care of horses and rehabilitate them or provide,
- 18:57you know, equine therapy or whatever it is, maybe you
- 19:00actually can even do better by joining somebody else who has
- 19:03other skills or they already have an established foundation.
- 19:07Because I have found that too. Sometimes people have the
- 19:10passion, but maybe they don't have the either the training
- 19:12experience or time. They just don't have the time or
- 19:15potentially this, the gifting to really be that CEO, to get it
- 19:18off the ground, that starter, that entrepreneur.
- 19:20But they have a clear passion to do something.
- 19:23But if they work with somebody else and actually maybe join
- 19:26somebody else, they actually find that that is a better fit
- 19:29and they just thrive. Here's one thing, it's not
- 19:31exactly what you're getting to, but this is, I think it's
- 19:33related. I've had a lot of people on my
- 19:34show, the Nonprofit Leadership Podcast that are talking about
- 19:37mergers of nonprofits. It happens in the business world
- 19:40all the time, but for whatever reason in the nonprofit world, I
- 19:43think there's a fear that if I merge or if I join somebody else
- 19:48I failed or something or the organization I failed, it just
- 19:51didn't quite work. I don't think that's the case.
- 19:53I think sometimes it they're just you hit a reality check
- 19:57where if you really want to accomplish your overall goal.
- 20:00It just could be that having two people come together and sharing
- 20:02resources is going to be more effective in the long run.
- 20:05So that your goal is actually accomplished just means your
- 20:07role may be different to accomplish that same goal.
- 20:11And so being open to that, I think is something that could be
- 20:14really helpful because certainly there's no shame in merging.
- 20:17In fact, to do it all the time. And more and more nonprofits are
- 20:20doing it ironically after COVID, when a lot of people just lost
- 20:24their funding or people just couldn't fund like they used to.
- 20:27And now, of course, this past year, we've seen a lot of
- 20:29federal cuts with a lot of larger nonprofits, right?
- 20:33And they've really struggled to manage, you know, basically the
- 20:35the funding gap that they just couldn't make up.
- 20:38And so people are considering merging all the time because at
- 20:41the end of the day, right, that the goal and the mission typical
- 20:44for people is big, bigger than just your role in it, right?
- 20:48And I think overcoming, you know, maybe you don't have to be
- 20:50at the center of it, but if your goal really is to take care of
- 20:53horses, you can still accomplish that in a lot of different ways.
- 20:56And so I think that may be another thing where you just, if
- 21:00you have that sense, you've been at it for five years, you've
- 21:03done everything you possibly could and it just hasn't worked
- 21:06out, Don't give up all together and just get discouraged.
- 21:08Again, if you're passionate about passionate about horses,
- 21:11find another way to get involved and just maybe a different role.
- 21:15Yeah, that's great. I think that's something we
- 21:16don't necessarily talk about a lot.
- 21:18Not everybody has to be the founder of a nonprofit and can
- 21:22still be a leader within the community, helping to achieve
- 21:26their purposes. So let's kind of talk, move over
- 21:29to that. Let's talk a little bit about
- 21:31mindset. I think the ego can kind of get
- 21:33involved in me. And like you talked about, I do
- 21:36this, I'm failing and we kind of are losing sight of the mission
- 21:41that we started with, whatever that might be.
- 21:43And instead, you know, kind of get in those headspaces of self
- 21:46doubt and questioning ourselves and what we're doing.
- 21:49And maybe we should just go back to our day job and forget about
- 21:52this thing that we feel like is important.
- 21:55So talk more about that, about the mindset, about how we can
- 21:58really find our place in the nonprofit world and make sure
- 22:02that our mind is helping us instead of hindering us.
- 22:05Oh, that's a good question. And I think, yeah, you said it
- 22:07well. I think sometimes it is a bit of
- 22:09an ego thing and and we all, I can fall prey to it for sure.
- 22:13I think there's times where we think we need to be the answer
- 22:16to the problem that we see out there.
- 22:18And in this case, we're taking care of horses.
- 22:20Whereas if we get shifted again and say it's not about us, it's
- 22:23really about the mission. And this is true, by the way, if
- 22:26you're leading a large nonprofit organization or if you're
- 22:29starting something from scratch, I think a key to really good,
- 22:32effective leadership is to quickly realize it's not about
- 22:35you, right? It's about the mission.
- 22:37And if that is your perspective, you're going to be successful
- 22:41anywhere you go because you're going to really, it's not going
- 22:43to be about you. So it's not going to be about
- 22:45ego. It's going to really about
- 22:46what's best for the horses in this case, right?
- 22:48How can we best get the most resources to take care of the
- 22:51majority of horses in our community that really need help?
- 22:54And if that's your driving force onically, people are drawn to
- 22:57that even more, right? Sometimes, and even the best of
- 23:00us, you know, when we have a passion for whatever 'cause it
- 23:03is, sometimes our own ego can wait and move in there, like you
- 23:07said, and sometimes can. Maybe people can pick up on
- 23:09that, that it's a little bit more about you getting things
- 23:12done rather than the mission itself.
- 23:14And that can be a pitfall for people.
- 23:16And so I think you're right, continuing to remind yourself
- 23:18and have the mindset of it's about the mission.
- 23:21It's not about me. So whatever role I can play to
- 23:24accomplish that mission, that's success.
- 23:27And if it happens to be you're the founder and CEO, great.
- 23:29If it happens to be you're, no, you're the support role or
- 23:31marketing person, you're the program director, great.
- 23:34Because at the end of the day, it's the mission that gets
- 23:37accomplished, whatever role you may play.
- 23:39Yeah. Do you have any advice for
- 23:41people to try and establish what may be their best role would be
- 23:46within a nonprofit or whatever passion that they might have?
- 23:49Yeah, that's a great yes. Two ways I would say that is,
- 23:52you've probably heard this phrase before.
- 23:54The best predictor of future success is past success.
- 23:58So look back. What have you done up to this
- 24:00point? And not that, you know,
- 24:01nonprofit for profit, but like, what skill sets have you been
- 24:04really good at? This could go all the way back
- 24:06when you're in high school and college even.
- 24:07Like, what were you always good at?
- 24:09What was something that brought you success?
- 24:10What came easily to you? You often figure out your
- 24:13strengths pretty quickly based on that.
- 24:15And my guess is you have a record, even if it's applied to
- 24:19different jobs or different settings, you'll have a skill
- 24:22set and, and something that's would be considered a strength
- 24:26that carries through your whole life.
- 24:27So build on that. How can you apply that now to
- 24:30this mission of taking care of horses?
- 24:33What are those strengths and skill sets that you've done in
- 24:35the past that have been really successful and people tend to
- 24:38respond to? Well, then keep doing more of
- 24:40that. So that's number one.
- 24:41Look at the past. And then #2 I think you start
- 24:44looking at, I do this with my coaching clients all the time.
- 24:47And you can look, think of it like 4 quadrants and it's split
- 24:50into what are your strengths and where do you get energized?
- 24:54So in other words, and if you think of a quadrant, top right
- 24:57quadrant would be things you're both good at and really give you
- 25:00energy. And then the bottom left
- 25:02quadrant would be what are those things you're not very good at
- 25:04and really de energize you, but you end up doing it anyway,
- 25:08right? Or what are those things you're
- 25:09good at but it de energizes you. Or maybe there's things that are
- 25:13actually you're not so good at, but you're energized by them.
- 25:16So you still kind of doing that, but you're maybe not the most
- 25:18effective to do it. So I think finding where are you
- 25:22in those four quadrants? I found helping you find what
- 25:25that role is you need to have. I typically tell my clients
- 25:28again, over 50% of your time should be in that top right
- 25:30quadrant where you're good at something and you get energized
- 25:34by it. That goes back to sustainability
- 25:36too. If you're constantly drained by
- 25:38something and you're pushed into a situation where you just walk
- 25:42away and you're just worn out and people pick up on that
- 25:46after, you know, over time. But we're at the flip side.
- 25:49If you keep doing something and other people are like, I don't
- 25:51know how you keep doing that. I don't know how you still have
- 25:54passion and excitement. Will you get energized by it?
- 25:56And by the way, you're really good at it.
- 25:58That combination is tough to beat.
- 26:00People follow that. People are attracted to that.
- 26:02And then that will give you some clues as to where you should
- 26:05land in a position of a nonprofit organization or
- 26:09wherever you actually could be for any position you're in is
- 26:11think about your strengths and your passion and sorry, your
- 26:14strengths and your energy. Where do you get energized?
- 26:16Because that over time is where I see people preventing burnout.
- 26:20Really leaning to that top right quadrant.
- 26:22Have you ever had clients or do you have advice for people who
- 26:24maybe can't see their own strengths?
- 26:28Yeah. Oh yeah, that's true very much.
- 26:29I would say that's where you ask people close around you.
- 26:33If you're on a, you know, a team now, ask your supervisor, ask
- 26:37your team for honest feedback and advice, like, tell me, where
- 26:40do you see my strengths? So I think by being really open
- 26:43to other people, hopefully people that trust you and love
- 26:46you and will give you good advice, but honest advice too,
- 26:48or honest feedback, that is so important.
- 26:51Yeah. Because we can always be blind
- 26:53sometimes to both our weaknesses, but also our
- 26:55strengths and not even see our strengths.
- 26:58And it's funny you say that because I, I found that where
- 27:00sometimes something comes so easily to you, you don't even
- 27:04see it as a strength. Isn't everybody like this?
- 27:06They're like, no, this is a strength of yours because you
- 27:09don't even think about it. You just do it.
- 27:11And that's often a sign that's a strength of yours is when it's
- 27:14just automatic almost right. But sometimes people need to be
- 27:17able to tell that to you and, and reflect that back to you and
- 27:19say you're really good at this because I would never figure
- 27:23this out. Like you just seem to be born to
- 27:25do this or you just seem to be so natural at this.
- 27:28When you hear those kinds of comments, that's often a signal
- 27:31that that is one of your strengths.
- 27:33So getting people's feedback and advice to me is the best way.
- 27:36Awesome. Yeah, that is good advice
- 27:38because I think you're right, a lot of us don't realize the
- 27:41things that come easy to us. So that's great advice.
- 27:44Have you seen? This is something that I have
- 27:47seen in the horse world where there is conflict amongst
- 27:51nonprofits almost, and I think it could probably go back to the
- 27:55ego. Yeah, we're nonprofits.
- 27:57They're not helping each other. They're maybe competing more
- 28:00than helping. And what advice do you have in
- 28:03that situation for how a leader could handle something like
- 28:07that? It's so true.
- 28:08It does happen a lot. Sadly, it there is a lot of
- 28:10competition, sometimes more than you realize.
- 28:12It's sad. It totally is because I, I'm a
- 28:15big abundance mentality person where I do think there's more
- 28:18than people think. But at the same time, I think
- 28:20there's also wisdom and not duplicating services, right?
- 28:24And certainly when it comes to competition.
- 28:26And so my advice, in fact, I did this to the most recent
- 28:29nonprofit organization I LED before I, you know, moved into
- 28:32being a consultant and coach. I just made a decision in a
- 28:35particular area where there's like over 200 nonprofits in a
- 28:39pretty small area of population. There is a lot of money though
- 28:43in this community where there's a lot of people that want to
- 28:46give. So there was certainly resources
- 28:48there. But again, there there was, I
- 28:51would say there was potential. You could certainly see it
- 28:54through a competition lens and say, well, I'm not going to help
- 28:56them or I'm not going to what if they support, you know, this
- 28:59organization, they may not support our organization, they
- 29:01support this person. And anyway, easily you could go
- 29:05kind of get into competition if you really were wired that way.
- 29:09And so I just decided to say, let's work together.
- 29:12I made a point to reach out to every executive director when I
- 29:15first moved into the community and just the number one to build
- 29:17a friendship and say, how can I support you?
- 29:20And then how can we support each other?
- 29:21And also just understand what do you do?
- 29:23So I think breaking down the barriers, being the first to
- 29:25initiate and reach out to people in your community, particularly
- 29:29those who are doing maybe similar work with horse work,
- 29:32is, is just extend a hand of friendship.
- 29:35That right there will bring down some of the barriers or
- 29:37potential, even if you don't have an even an idea of or
- 29:40desire to be competitive, they may think that.
- 29:43And so by reaching out and being friendly, I think that'll help.
- 29:45And #2 by offering to help, like legitimately saying, hey, is
- 29:49there anything we could do together?
- 29:50How can we collaborate? And so it goes back to what you
- 29:54said earlier. Yeah, it's about the ego thing
- 29:56of if you come to another, say someone who leads another horse
- 30:00orientated nonprofit organization, maybe a horse
- 30:02sanctuary or whatever, and say, hey, you know my goal.
- 30:05I think our goals are very similar and we may go about it
- 30:08differently, but how could we have even a bigger impact and
- 30:12reach more people that want to take care of horses if we were
- 30:15to collaborate together? And I'm not talking to merger
- 30:17now, that could be too, but I'm just saying collaboration is
- 30:20big. It could be a joint fundraising
- 30:22event, it could be a joint community event, could be a
- 30:25joint education event. That to me will just dispel some
- 30:29of that. If there was a competition or a
- 30:32competitive spirit or this even antagonistic worse, that's the
- 30:35worst case. Of course, you're at least
- 30:37trying to overcome that by setting the example yourself and
- 30:40just choose you on your own to reach out and build those
- 30:43friendships, build that community.
- 30:45So I think that's the best you can do.
- 30:47And if it's not responsive, like people don't take you up on the
- 30:49offer to have lunch or coffee or whatever, or if they don't want
- 30:52to collaborate and you can't force it, right?
- 30:54But I think you can at least have that spirit in that mindset
- 30:57if, hey, I'm going to collaborate as much as I can
- 30:59with anybody who wants to. I'm in.
- 31:00How can we do that? How can we really support each
- 31:02other? And I found when you do that,
- 31:05for the most part, that comes back to you.
- 31:07In other words, people most of the time respond to it and the
- 31:12give that whole mission of taking care of horses.
- 31:14Actually, it's like everyone starts coming together and you
- 31:18by doing that, you actually, I've seen it anyway, where
- 31:21people kind of get, yeah, this is better, let's do this
- 31:24together. We're reaching more people.
- 31:25I think over time by just proving it by your own example,
- 31:29it does pay off. That is great advice.
- 31:31It is really good just to open that conversation.
- 31:34Sometimes can realize there's a human on the other side who just
- 31:37has the same so. But like you said, doesn't
- 31:40always happen. That shouldn't necessarily
- 31:42change the way you approach it. I love that.
- 31:44Exactly, Yeah. So we've talked a little bit
- 31:46about fundraising. Money is obviously kind of a
- 31:50foundation of a successful nonprofit.
- 31:51We've talked a little bit about community.
- 31:53Are there other foundational things that should be in place
- 31:57or you need to have in place to have a successful nonprofit?
- 32:01Yeah, I think, yes, I think all those things are good on top of
- 32:04the maybe what we haven't chatted about too much.
- 32:06And I do think it's important. I think sometimes it's over ever
- 32:09played, but but it is very important.
- 32:11So I at least want to say it. We live in a digital world.
- 32:13We live in a world where people they don't knock on your front
- 32:16door, literally like a business writer off this case.
- 32:18They go online 1st to see that's your front door essentially to
- 32:22people, right. So I think you have to have at
- 32:24least the basics of a good presence online of whatever
- 32:28cause whatever nonprofit you have.
- 32:30Also with social media, it's just a great, I'd see it as a
- 32:33place where people can engage with you before they ever see
- 32:36you in person or go to an event or potential actually, you know,
- 32:39write a check or or you know, get the credit card out and
- 32:42support you. So develop at least a basic, a
- 32:45good website that is up to date. You can keep it simple.
- 32:48There's so many great resources out there.
- 32:49Again, now it's not super expensive to have at least a
- 32:52decent site. And then with social media, I
- 32:55typically encourage people have a plan.
- 32:57So come up with a plan that's realistic.
- 32:59So in other words, you maybe you start and you're just brand new
- 33:02and you're getting all these things going, you're getting
- 33:04your bylaws going, you're getting your 5O1C3 approved by
- 33:07the state, all these things you need to get done.
- 33:09Maybe you just say, I'm going to post once a week, That's your
- 33:12plan, Great, stick with that. So don't stress yourself out too
- 33:15much, but have a plan and stick to it.
- 33:18I found that with websites, number one, one of the worst
- 33:20killers is if it's totally out of date, if you have something
- 33:23that happened six months ago that just says sends the message
- 33:27you're not someone's not minding the store here, you know, So in
- 33:30particular, the younger generations and Gen.
- 33:32Z coming up, if you want to get them involved, that is their
- 33:36world. And so you, in fact, that's what
- 33:38I might recommend if you're starting something and that's
- 33:41not your strength, get somebody else who's a younger generation,
- 33:44they can just do it for you because they love it.
- 33:46It's second nature to them and they'll keep it up and they'll
- 33:49make sure it's up to date and fresh and, you know, positive.
- 33:52So, yeah, so that's what I would say is make sure you have
- 33:54something that's at least out there, it's updated, come up
- 33:57with a plan, it's doable for you.
- 33:58And then the last piece of that, every nonprofit needs to tell
- 34:01good stories, right? That's I think one of the basis
- 34:04of drawing people to your nonprofit, drawing people to
- 34:07give to you. You tell the good stories, you
- 34:09learn about that. And I know people that are
- 34:10passionate about this world, taking care of horses.
- 34:12I guarantee everyone has multiple stories, so just come
- 34:16up with a way. And nowadays I think the nice
- 34:18thing about social media and websites and through video, you
- 34:21can do it pretty casually. Like I found more and more like
- 34:24I'm amazed it used to be even like, I'd say 10 years ago, 15
- 34:28years ago, certainly it felt like you have these professional
- 34:31videos. They had to be really well done
- 34:32and super polished. But I think with social media
- 34:35now, literally people are in their car and just doing a quick
- 34:37video, right? Or they're walking outside and
- 34:39they're doing a video as they're walking.
- 34:41Yeah, exactly. It's much more like, I think
- 34:44people value authenticity and being real over being a polished
- 34:48video that looks amazing, right? Almost.
- 34:51That is drawing more people to your website when they're
- 34:54authentic videos. And certainly it's just someone
- 34:56talking to them. You're going to get more views.
- 34:59And so everyone can do that. That's the beauty of that, I
- 35:01think is everyone can pretty much do that.
- 35:04So think about but be intentional.
- 35:06What is the story you're trying to tell and be authentic about
- 35:08it. And then thoroughly again, just
- 35:10get somebody who's really good at to help you.
- 35:12And I'd say typically younger generation member is of your
- 35:15staff or your volunteer group, whatever they're going to help
- 35:18you do that. Great asset.
- 35:19Yeah, for sure. What advice do you have for
- 35:21someone who has maybe started a nonprofit and gotten in over
- 35:25their head? Maybe they went too fast, too
- 35:28quickly. They have more expenses than
- 35:30they have funds for. What advice do you have for that
- 35:33person? Oh yeah, that's it.
- 35:35And that's obviously a really difficult scenario.
- 35:38So number one, I think the key is, is transparency.
- 35:42Just be totally honest and open. It's super difficult and you
- 35:46have to eat humble pie, as they say.
- 35:48But it's so much better just to say I tried, I'm behind, you
- 35:52know, I ran out of money. I think people are much more
- 35:54quick to forgive you and come alongside you and even support
- 35:58you if you're honest and transparent.
- 36:00I think the worst thing you can do is try to hide and say, OK,
- 36:03I'll wait till I raise more money or I'll wait till I get
- 36:05things figured out and then all of a sudden you never do.
- 36:08And then people realize you're aware of this for a long time
- 36:11and you didn't tell us. I think most people just think,
- 36:13tell us, just be honest, you know, be totally transparent and
- 36:16honest about where you are. That is the best policy.
- 36:20And I think you'll be surprised people can't be forgiving, but I
- 36:23think they'll be less forgiving if you try to hide it, cover it
- 36:26up. Or certainly if you're, if
- 36:28you're really intentionally covering it up and then lying to
- 36:30people like that's the worst case, of course, then it's
- 36:33really, really difficult to build trust back.
- 36:35But I think if you're honest and just save this what happened and
- 36:38you'll actually probably people will be, you know, question a
- 36:42little bit like your strategy and you know, they'll question
- 36:45why did you do this, but they probably won't question your
- 36:47character. If you're honest, you ask for
- 36:49forgiveness, you you're sorry and say this is I need help.
- 36:52That's the other thing to say. I need help.
- 36:53Is there anybody can help me out?
- 36:55You know, reach out to people for sure.
- 36:57But transparency, honesty is the best policy, so to speak.
- 36:59And I think in this case, you potentially can get people that
- 37:02will support you still, even if you have gotten in over your
- 37:05head. So there you go.
- 37:06That'd be my my advice for. Folks, I think that's scary to
- 37:09do, but like you say, it's a better scenario than trying to
- 37:13figure out yourself. And if you never can, that's
- 37:15that's a hard one to face. It is.
- 37:17Let's talk a little bit more about leadership.
- 37:21What makes a good leader in the nonprofit sector and just
- 37:25overall in whatever you might be doing, what are some of those
- 37:28important skills to have as a leader that you've seen?
- 37:31Yeah, OK. Good leadership skills.
- 37:34We've kind of talked about a few of them.
- 37:35I think honesty, by the way, Japanese and transparency is one
- 37:38of the best. Just always being that way as a
- 37:40leader, I think that's how you lead passion we've talked about.
- 37:43I think having passion as a leader is really important.
- 37:46People are drawn again to passion.
- 37:48I think a couple of pieces maybe we haven't talked about as much
- 37:50is communication. That's so important #1
- 37:53communicating as much as you can about who you are, your story,
- 37:57your passion, your mission. Why do you do this?
- 37:59And then being clear with your communication and getting maybe
- 38:03even in some training that doesn't come naturally to you.
- 38:05I think communicating to your supporters, to your team, to the
- 38:09volunteers you have. Boy, you just need to get good
- 38:12at communication because that is really important.
- 38:15People I've found leaders often think, oh, they'll know what's
- 38:19going on. Or I already told him that a
- 38:20month ago, or I just said that in one of my emails.
- 38:23Like never assume people get everything you say the first
- 38:27time you say it. So I, you know, vision leaks
- 38:29often. You've heard that phrase maybe.
- 38:31And so in other words, it's almost like an empty bucket
- 38:33where you got to always be filling it up.
- 38:34And I do think with communication, you're
- 38:36constantly, you know, speaking and communicating your mission
- 38:39and vision right at the time you're probably getting tired of
- 38:41saying the mission and vision about what you're about.
- 38:44That's just about the time some people were like or finally get
- 38:47it. I see what you're doing.
- 38:49You know, I found it to be true. And so because you're in it all
- 38:52the time, you're living in, it's like you're a fish in this
- 38:54fishbowl and you're swimming it all the time.
- 38:56Well, people are just jumping in for the first time and finally
- 38:59getting what you're all about. So never stop communicating
- 39:02anything. That's a big piece.
- 39:04And then I think as a leader, again, it goes back to
- 39:07transparency and authenticity. I think one of your keys is
- 39:10going to be building trust. And how do you build trust?
- 39:13You're honest, you're you're open, you're communicating to
- 39:15them. You you're always open to
- 39:17feedback. I think that's a good thing if
- 39:19if people know that you're open to feedback, not that you do
- 39:21everything people tell you. It's just that you're open to
- 39:23their feedback and you do the best you can to apply their
- 39:26feedback to you, particularly if it's negative feedback, how you
- 39:29can improve things. That to me overtime builds
- 39:32trust. And then the last piece would be
- 39:34there's more, but I just for a time sake relational
- 39:37intelligence, I found that as one of the demarkers that really
- 39:41separate good leaders from average leaders are those who
- 39:44really develop that relational intelligence, connecting with
- 39:47people, listening, really understand what are people
- 39:50saying to you? How are you communicating back
- 39:52to others? And so really learning that.
- 39:54And there's now that may not come naturally to some.
- 39:56So there's there's books out there, there's resources you can
- 39:58get a coach, there's other things you can do to help
- 40:01improve your relational intelligence.
- 40:03But I've articularly found in the nonprofit world, because so
- 40:06much of it is communicating a mission right, getting people
- 40:08excited about something, raising money for that.
- 40:11Those all take skills where you need to understand how you're
- 40:14relating to people, right? And so I think that relational
- 40:18intelligence is so important for a leader.
- 40:20If you really want to grow, build a team, lead that team,
- 40:23sustain that team, and sustain that mission.
- 40:25Relational intelligence is one of those key pieces, I think.
- 40:27Do you have any advice for if the passion seems to run up?
- 40:31You were passionate about it and now it's gone.
- 40:34OK, yeah. Passions.
- 40:36Yes. Oh, that's, yeah, that does
- 40:38happen, by the way. Yeah.
- 40:39And I think there's a high burnout potential for all
- 40:42nonprofit leaders. I've definitely been burned out
- 40:43in the past. You get this thing called
- 40:45compassion fatigue in that term, and certainly with if you're in
- 40:49the humanitarian world and you're serving people
- 40:51constantly, but it really is nonprofits have a tendency to
- 40:55have people that are really passionate and they give and
- 40:57give and give and give and then they just have nothing left,
- 40:59right? So that is a real thing.
- 41:00So I would go back to that quadrant.
- 41:02Where are your strengths and where do you get energized?
- 41:05And as much as you can start eliminating or delegating or
- 41:09hiring out those things that de energize you or that you're not
- 41:13good at, that's going to be one of your best ways is to #1 be
- 41:16aware that you could burn out and be aware that you will
- 41:20probably lose energy and passion and steam over time.
- 41:22So that's one thing practically the thing you can do.
- 41:25And then the second proactive thing you can do is what is your
- 41:28schedule somehow, And I would say it's at least every six
- 41:31months, if not certainly every year is pull back a little bit.
- 41:35Some people do like day retreats or, or they even, you know, on
- 41:37their vacation or just take some time away from the busyness of
- 41:40whatever nonprofit you're leading and just spend time
- 41:43reflecting again, why are you in this?
- 41:46And ask the tough question, like, what got you into this?
- 41:48What's first got you passionate about this project of taking
- 41:52care of horses? And sometimes just by stopping,
- 41:55getting away from the craziness of fighting fires all the time
- 41:57and, and always running things all the time, pulling back and
- 42:00reflecting and thinking about that question can maybe
- 42:04reconnect you with the original purpose.
- 42:06And that really got you going in the 1st place, right?
- 42:09So maybe it was you had a situation where you had a horse
- 42:12growing up as a kid and something happened that horse
- 42:15and you couldn't take care of it or whatever.
- 42:16I don't know what be the cause for you to get excited about why
- 42:20you started this nonprofit in the 1st place, but try to get
- 42:23connected again with that and do everything you can to pat, you
- 42:27know, fan that passion back into, you know, a full blown
- 42:30excitement again. And so I think if you're
- 42:32managing your energy and you're managing those areas that are
- 42:36taking sucking the life out of you.
- 42:38And if you're reminding yourself of what got you into it the
- 42:40first place and continuing to put yourself in a position that
- 42:44gets you fired up, that's going to help.
- 42:46And then the last thing would be it goes back to that whole thing
- 42:49of connecting with other people that do this.
- 42:51Not only do you want to collaborate with them and you
- 42:53know, make sure you're there as a support, but being in a
- 42:56community of other people that are passionate, that can help
- 42:59because there may be times where you are running low on your
- 43:01passion, but someone else is running high and they're so
- 43:03excited and they're so fired up about what they're doing and
- 43:06they're so excited to see what they're accomplishing.
- 43:08And maybe it's an even a different state or different
- 43:11region of where you're doing your nonprofit, but just being
- 43:13around somebody can reignite that passion again for you.
- 43:17And then you and you know, by being a community, you may be in
- 43:20a place where you're really passionate and there's somebody
- 43:22else in your community that needs your passion and your
- 43:25support. So by doing that, you're getting
- 43:27people around you to support you.
- 43:28So I think those three things would probably at least help.
- 43:31But you're right, that's a real thing.
- 43:33Just know that's a hazard of being in the nonprofit world is
- 43:36Burnett is real and you can lose your passion.
- 43:38Any other advice to avoid the burnout?
- 43:41Things you can do along the way so that you don't reach that
- 43:44point where it maybe is that a crisis.
- 43:46Yeah, I I think I find that you are typically, particularly
- 43:50you're starting something, you end up taking on too much.
- 43:53You your expectations for yourself are too high and you
- 43:56just take on everything and that's a real mistake.
- 44:00So it does go back to that quadrants again, you take on
- 44:02things that really aren't best for you to take on and you do
- 44:06things that really just sort of second your lifeout of you.
- 44:09And if you do that too long, that's when you start really
- 44:11getting a burnout. O how do you how do you get
- 44:13around that? By building that team around you
- 44:15specifically and being willing to delegate?
- 44:18I have found two, like some people that are starters and
- 44:21founders and and executive directors, they have such a
- 44:24passion and they often have a really high standard of what
- 44:27they're trying to accomplish. They don't trust other people to
- 44:30have that same standard or they don't trust people are going to
- 44:33work as hard as they're going to work.
- 44:35And so they don't delegate, they don't give other things to them.
- 44:37And what I found is even if you say you're at 100% and you think
- 44:41everybody else is at 75%, but you delegating something to a
- 44:45person who's even a 75% is better than you holding on to
- 44:49everything at 100% in your mind and then burning out.
- 44:53And then it goes to 0. Like there is no more nonprofit.
- 44:55Like the whole thing implodes because you implode.
- 44:58It's better. Even if in your mind you're
- 44:59like, well, we're not quite at 100%, that's OK Eligate.
- 45:02And then you shift gears to say, how can I train that person who
- 45:06maybe is at a 75% quality or excellence level and help them
- 45:10get to a 90 percent, 95 or even 100%, right?
- 45:14That's your job is, is to delegate and train, not doing
- 45:17everything on your own. Because that's the thing, if you
- 45:19really want to scale an organization and grow it, you
- 45:22can't do everything on the own. Number one, you're not a good at
- 45:24everything and #2 it's just not possible.
- 45:27You only have so much energy right and time in the day so the
- 45:30quicker you realize I need a team to do this with me, the
- 45:33better. You're going to have a chance of
- 45:35not burning out because you realize I got AI.
- 45:38Need a team to lean on for this. Have you seen that mentality as
- 45:41a common problem in the non profit world?
- 45:43The idea that everything has to be 100%, that it needs to be
- 45:48just perfect before you move forward.
- 45:50Yeah. Oh, definitely.
- 45:51And I think this often you call it founder syndrome, right?
- 45:54Pick if you're a founder, if you have a passion for something
- 45:57that's very personal and it's very, it's it's very emotional,
- 46:00right, in many ways. So it's hard to separate out
- 46:04your personal attachment to this mission from the mission itself,
- 46:09right? And I think that's where we do
- 46:10run into trouble is nonprofits are often driven by that
- 46:13passion, which is great on the one hand.
- 46:15But if it's so part of you as a person and you're not able to
- 46:19get beyond you and realize this is well bigger than you, this
- 46:23issue and mission is well bigger than is much bigger than you.
- 46:27That's where people do have a hard time.
- 46:29And I think because the nonprofit world attracts people
- 46:32and even rewards people that are super passionate about a cause,
- 46:35but that also becomes your downfall because you realize
- 46:37like, hey, no one has that passion that the same level as I
- 46:40do. Now, you may never say that, but
- 46:42you think that. So.
- 46:44Right. And so you're like, they're
- 46:46never going to do it quite as well as I'm just going to keep
- 46:48doing it. So that is so short sighted
- 46:49though, because number one, you put a lid on the on your
- 46:52organization because again, you could only do so much.
- 46:55Very few people, even the business world, right, very few
- 46:58people can do anything up to a certain level.
- 47:00If you're going to really scale this and impact as many horses
- 47:03as you want or impact the community the way you want, it
- 47:06can't just be about about you. It can't just be you because you
- 47:09can only do so much again. So just reminding yourself it's
- 47:12not about you, it's about the mission that will help.
- 47:14Because yes, I think that's a hazard for nonprofits for sure.
- 47:18What are some strategies that nonprofits could implement today
- 47:22that maybe you see a lot of nonprofits aren't doing?
- 47:24If you did these things, that would really benefit your
- 47:26organization. Yeah, that's a good question.
- 47:29So I think, yeah, right away. OK, it depends where you are.
- 47:33So maybe I'll answer first. Like entrepreneurs, if you're
- 47:35really wanting to start something, launch something to
- 47:37really get your nonprofit off the ground again, get some help,
- 47:41reach out to some people, even just one or two people
- 47:43potentially if you have the money, again, I think hiring a
- 47:45consultant or coach really is worth the investment.
- 47:47I use this analogy often. Think about like all of us are
- 47:51into professional, you know, sports or a lot of people like
- 47:54professional sports, but almost everybody really watched the
- 47:57Olympics and enjoyed watching the Olympics, right?
- 47:59Think about every single Olympic athlete or every professional
- 48:02athlete you see, they don't normally just even just have one
- 48:05coach. They have more than one coach
- 48:07typically depends because as you get bigger and better, I should
- 48:10say, and more accomplished, you have more people investing in
- 48:14you realizing you need a lot of different coaches, right?
- 48:17And like, I always think of football as a perfect analogy
- 48:19where it's not just the coach. You have a head coach, you have
- 48:22a defensive coordinator, you have an offensive coordinator,
- 48:23you have a quarterbacks coach, even receivers coach.
- 48:25Like, you have so many coaches, right?
- 48:28So why, if that is so important and people do enjoy watching
- 48:31sports or watching the Olympics, why don't we need coaching?
- 48:34You know, in the nonprofit world, we're actually business
- 48:36world. Of course, they get this
- 48:37already. A lot of businesses do hire
- 48:40coaches all the time, right? But for some reason, the
- 48:42nonprofit world, we almost see it as a luxury or something
- 48:44like, well, I don't know if I really need that.
- 48:46Maybe I'll just wait till I really get this going.
- 48:48I feel like, no, if you really want to get good, everyone needs
- 48:51a coach at some level. I mean, I'm really a big
- 48:52believer in that. Obviously I'm a little biased
- 48:54because that's what I do, but but I, I do, I've just seen the
- 48:56benefit of it. And so that may be the next
- 48:59step. In particular, if you're
- 49:00listening to this podcast and you're feeling like you're
- 49:02stuck, you just feel like I, I know I've, I've, I've been doing
- 49:05everything Rob's telling me, but I just feel stuck a little bit.
- 49:08Reach out and get some help. I think that may be the most
- 49:10practical thing you can do. So that'd be #1 and #2 I think a
- 49:14practical step you can start doing, if you're not doing is
- 49:18getting as much research as you can about what you're doing.
- 49:21I found that when you go through the process of really
- 49:24understanding what you're trying to accomplish, learning from
- 49:27other people, it could be learning about the whole, you
- 49:30know, nonprofits that reach used horses or, or a part of horse
- 49:33sanctuaries or whatever. There's lots of information out
- 49:36there. It just may be through the
- 49:37process of learning, some light bulbs may turn on for you.
- 49:41You're like, oh, you know what, of course that's what I should
- 49:43do or oh, I didn't know that some people are doing that.
- 49:45Oh, that may be another thing I can do.
- 49:47So just by that, exposing yourself to that learning and
- 49:50hearing more about the industry as a whole may just open up some
- 49:53doors for you and may get you in stock too.
- 49:56So I think it learning, educating yourself.
- 49:58I'm a big believer in that we all as leaders, going back to
- 50:01leaders, what's a good quality of a leader is someone who's
- 50:03always learning. Yeah.
- 50:05I think that's one of the best traits of a leader is you stop
- 50:08learning, you stop leading. But if you want to keep leading,
- 50:11then keep learning. You know, keep learning from
- 50:13other people, learn from other different sectors, learn from
- 50:15different people have done this well, I think that'll help you.
- 50:18Yeah, beautiful. Any big ideas that we've missed
- 50:21that would really help nonprofits?
- 50:23Maybe the only other thing would be when it comes to having the
- 50:26particular, I think you started with, how do we get these
- 50:29launched and how do we make sure we have the sustainable plan to
- 50:31keep these moving forward. I think one of the key things
- 50:35would be again, is being clear on your purpose, being clear
- 50:39with your vision and mission and being clear with your values.
- 50:43I think that's where probably if you're just for say, the one
- 50:46thing I see the the biggest mistake is you don't establish
- 50:49that really clearly. And I think you need all three.
- 50:52You need a mission to vision and values because you may have a
- 50:55vision and but if you don't have a clear mission of how you
- 50:58accomplish it and values to guide you along the way, you're
- 51:00going to get off track. Maybe you have some values of
- 51:03what you're really about but don't have a clear mission.
- 51:06Well, people don't understand what you're about and they won't
- 51:08get excited about it and they won't be able to support you
- 51:10because you can't articulate what is the mission you're,
- 51:13you're trying to accomplish. So I think that if you were to
- 51:16just do one thing today and you get one thing out of this
- 51:18podcast, come up with a very clear mission vision and value
- 51:21statement and then get the nice thing is there's lots of
- 51:24resources online. You can get help with that of
- 51:26how you can develop that. And, and I even know a lot, a
- 51:28lot of people are using AI and ChatGPT and whatever AI special
- 51:32you're using, sure. You know, I, I'm a big believer,
- 51:35come up with something on your own and, but you know, throw it
- 51:37in there and they may be able to articulate a wordsmith for you,
- 51:40a vision value statement or something.
- 51:42If that's something new and you don't know how to do that, AI
- 51:45can be a help to you. Don't rely on AI to create it
- 51:48for you, but you, it can sharpen it and it can make it better and
- 51:51it can actually make it maybe more expansive than you
- 51:53initially thought. So that may be just something
- 51:55that we haven't really touched on that could be a good thing.
- 51:57Yeah. Any other advice besides maybe
- 51:59getting feedback, whether that's AI or other people on how to
- 52:02develop that clarity? Maybe you have a vision of what
- 52:05you see that it could be, but you're not really sure how to
- 52:08get there or how to articulate that or what actually you are
- 52:12trying to accomplish, even though maybe you can see that
- 52:14vision. Yeah, I think again, just
- 52:16reaching out and getting talking to people who've done it well,
- 52:19reach out to them as much as you can, right?
- 52:21Talk to them, ask them, go online again, learn from what
- 52:24these great and you can actually go into businesses too.
- 52:27There's great studies on how great businesses really got off
- 52:30the ground and took off Apple. There's lots of studies on
- 52:33Apple. Of course there's, you think
- 52:34about your favorite company potentially, but in the
- 52:37nonprofit world, there's lots out there.
- 52:39Listen to podcasts, right? You know, we're also on a
- 52:41podcast. There's lots of good podcasts
- 52:43out there that actually talk about this very thing, how to
- 52:45develop this, how to frame your vision and mission.
- 52:48Well, listen to people who do this.
- 52:50Well, that's what's beautiful. I think about the world we live
- 52:53in now. There is so much information out
- 52:55there and now can be information overload, but there is
- 52:58information out there. So if you're looking for
- 53:00something specific, type it in into AI or type it into Google,
- 53:03and you'll probably find a video, a podcast, a website
- 53:07that'll help you walk through that.
- 53:09I don't think there's any shortage of resources now that
- 53:12can at least help guide your direction.
- 53:14Thank you so much for being here for sharing something that will
- 53:16be super helpful to the people that are listening to it, that
- 53:20really have that passion and want to become involved in some
- 53:23way. And you had a lot of great
- 53:24practical tips, which I love that people can really take
- 53:28today and, and go do it. Go go find your passion and get
- 53:31started on it and see where it leads.
- 53:33So thanks for being here. Absolutely, thanks for having
- 53:35me. You can find Rob at his podcast,
- 53:37The Nonprofit Leadership Podcast, or check out his
- 53:41services, including coaching at robharder.com or e-mail him at
- 53:45rob@robharder.com. So if you want to get in touch
- 53:48with him, get some more of his wisdom on the nonprofit world,
- 53:52those are great places to find him.
- 53:54Thank you for joining us and learning about Horses that Heal
- 53:57and the humans who help them. We hope you'll continue with us
- 54:00on this journey. We'd love for you to subscribe
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- 54:08Please share with your friends anyone who loves horses or
- 54:11anyone who might be struggling and could benefit from this
- 54:14message. If you have felt the healing
- 54:16power of horses or help them in their divinely appointed
- 54:19mission, please reach out. We want to hear your story.
- 54:23As we say goodbye, always remember that the horse is
- 54:26always there to help you heal.