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DoorDash Goes Full Service | Fast Five Shorts · Omni Talk Retail

• 0:00
  Doordash
• 0:00
  has
• 0:01
  launched
• 0:02
  Going
• 0:02
  out,
• 0:03
  adding
• 0:03
  reservations
• 0:04
  and
• 0:04
  in
• 0:04
  store
• 0:05
  rewards
• 0:05
  to
• 0:05
  its
• 0:05
  app.
• 0:06
  According
• 0:06
  to
• 0:07
  DoorDash
• 0:07
  press
• 0:07
  release,
• 0:08
  the
• 0:08
  launch
• 0:08
  makes
• 0:08
  dining
• 0:09
  out
• 0:09
  more
• 0:09
  rewarding
• 0:09
  for
• 0:10
  consumers
• 0:10
  while
• 0:10
  unlocking
• 0:11
  new
• 0:11
  opportunities
• 0:12
  for
• 0:12
  restaurants
• 0:12
  to
• 0:12
  attract
• 0:13
  diners
• 0:13
  and
• 0:13
  fill
• 0:14
  tables
• 0:15
  for
• 0:15
  the
• 0:15
  first
• 0:15
  time.
• 0:15
  Diners
• 0:16
  will
• 0:16
  be
• 0:16
  able
• 0:16
  to
• 0:16
  book
• 0:16
  restaurant
• 0:17
  reservations
• 0:17
  directly
• 0:18
  through
• 0:18
  the
• 0:18
  DoorDash
• 0:19
  app
• 0:19
  and
• 0:19
  earn
• 0:19
  credits
• 0:20
  with
• 0:20
  every
• 0:20
  booking
• 0:20
  toward
• 0:21
  future
• 0:21
  DoorDash
• 0:22
  orders.
• 0:23
  And
• 0:23
  via
• 0:24
  the
• 0:24
  new
• 0:24
  Going
• 0:24
  out
• 0:24
  tab
• 0:25
  in
• 0:25
  the
• 0:25
  DoorDash
• 0:25
  app,
• 0:26
  users
• 0:26
  can
• 0:26
  also
• 0:27
  discover
• 0:27
  and
• 0:27
  redeem
• 0:28
  exclusive
• 0:28
  in
• 0:28
  store
• 0:29
  offers
• 0:29
  and
• 0:29
  earn
• 0:29
  rewards
• 0:30
  for
• 0:30
  repeat
• 0:30
  visits
• 0:31
  to
• 0:31
  their
• 0:31
  favorites
• 0:32
  establishments.
• 0:33
  Chris,
• 0:33
  are
• 0:33
  you
• 0:33
  buying
• 0:34
  or
• 0:34
  selling?
• 0:35
  Making
• 0:35
  your
• 0:35
  dinner
• 0:36
  reservations
• 0:36
  via
• 0:37
  DoorDash.
• 0:37
  And
• 0:38
  some
• 0:38
  people
• 0:38
  may
• 0:38
  already
• 0:39
  know
• 0:39
  the
• 0:39
  answer
• 0:39
  to
• 0:40
  it
• 0:40
  if
• 0:40
  they
• 0:40
  are
• 0:40
  listening
• 0:41
  to
• 0:41
  the
• 0:41
  retail
• 0:42
  daily
• 0:42
  minute.
• 0:43
  Yeah,
• 0:43
  right,
• 0:43
  right.
• 0:43
  Good
• 0:44
  call.
• 0:44
  Yeah.
• 0:44
  Or
• 0:44
  if
• 0:45
  they
• 0:45
  listen
• 0:45
  to
• 0:45
  this
• 0:45
  show
• 0:46
  at
• 0:46
  any
• 0:46
  point
• 0:46
  in
• 0:46
  the
• 0:46
  time
• 0:46
  where
• 0:47
  we
• 0:47
  talked
• 0:47
  about
• 0:47
  DoorDash.
• 0:48
  No.
• 0:48
  And
• 0:48
  I'm
• 0:48
  going
• 0:48
  to
• 0:48
  full
• 0:49
  on
• 0:49
  Billy
• 0:49
  Joel
• 0:49
  here.
• 0:49
  I'm,
• 0:50
  I'm
• 0:51
  going
• 0:51
  out.
• 0:51
  You
• 0:51
  know,
• 0:52
  like
• 0:52
  how
• 0:52
  many
• 0:52
  things
• 0:53
  that
• 0:53
  song.
• 0:53
  But
• 0:54
  yeah,
• 0:54
  moving
• 0:54
  out.
• 0:55
  I'm
• 0:55
  moving.
• 0:55
  Yeah,
• 0:55
  I
• 0:55
  know
• 0:55
  it's
• 0:56
  moving
• 0:56
  out.
• 0:56
  Yeah.
• 0:56
  But
• 0:56
  yes.
• 0:57
  Okay.
• 0:57
  Okay.
• 0:58
  Yeah.
• 0:59
  All
• 0:59
  right.
• 1:01
  So,
• 1:01
  you
• 1:01
  know,
• 1:01
  I
• 1:01
  was
• 1:02
  thinking,
• 1:02
  and
• 1:03
  when
• 1:03
  I
• 1:03
  heard
• 1:03
  this
• 1:03
  story
• 1:03
  yesterday,
• 1:04
  you
• 1:04
  know,
• 1:05
  the
• 1:05
  number
• 1:05
  one
• 1:05
  app
• 1:06
  that
• 1:06
  anyone
• 1:06
  would
• 1:07
  have
• 1:07
  to
• 1:07
  pry
• 1:07
  out
• 1:07
  of
• 1:08
  my
• 1:08
  dead
• 1:08
  Cold
• 1:09
  Hands
• 1:09
  is
• 1:09
  DoorDash.
• 1:10
  Like,
• 1:11
  I
• 1:11
  can
• 1:11
  get
• 1:11
  by
• 1:12
  without
• 1:12
  Walmart
• 1:12
  Plus.
• 1:13
  I'm
• 1:13
  curious
• 1:13
  what
• 1:13
  you
• 1:14
  think
• 1:14
  too,
• 1:14
  actually,
• 1:14
  because
• 1:15
  I
• 1:15
  know
• 1:15
  you're
• 1:15
  a
• 1:15
  big
• 1:15
  Walmart
• 1:16
  plus
• 1:16
  fan.
• 1:16
  I
• 1:16
  can
• 1:17
  get
• 1:17
  by
• 1:17
  without
• 1:17
  Walmart
• 1:18
  Plus.
• 1:18
  I
• 1:18
  can
• 1:19
  definitely
• 1:19
  get
• 1:19
  by
• 1:19
  without
• 1:19
  Amazon
• 1:20
  because
• 1:20
  Now
• 1:20
  I
• 1:20
  use
• 1:20
  Walmart
• 1:21
  plus
• 1:21
  over
• 1:21
  Amazon.
• 1:22
  But
• 1:23
  DoorDash,
• 1:23
  to
• 1:24
  me,
• 1:24
  if
• 1:24
  you
• 1:24
  took
• 1:24
  it
• 1:25
  away,
• 1:25
  it
• 1:25
  would
• 1:25
  drastically
• 1:26
  change
• 1:26
  my
• 1:26
  life.
• 1:27
  And
• 1:27
  now
• 1:27
  with
• 1:28
  this,
• 1:29
  these
• 1:29
  incentives
• 1:30
  like
• 1:30
  booking
• 1:30
  restaurants
• 1:31
  and
• 1:31
  then
• 1:31
  getting
• 1:31
  incentivized
• 1:32
  to
• 1:32
  go
• 1:32
  out,
• 1:33
  that
• 1:33
  makes
• 1:33
  it
• 1:33
  even
• 1:34
  more
• 1:34
  sticky
• 1:34
  to
• 1:34
  me.
• 1:35
  So
• 1:36
  I'm
• 1:36
  all
• 1:36
  in
• 1:37
  on
• 1:37
  this
• 1:37
  one
• 1:37
  too.
• 1:37
  Sign
• 1:38
  me
• 1:38
  up
• 1:39
  today.
• 1:39
  I
• 1:39
  can't
• 1:39
  wait
• 1:40
  till
• 1:40
  these
• 1:40
  features
• 1:40
  roll
• 1:40
  out.
• 1:41
  You
• 1:41
  tried
• 1:41
  them,
• 1:41
  right?
• 1:41
  They're
• 1:41
  not
• 1:42
  quite
• 1:42
  ready
• 1:42
  for
• 1:43
  primetime
• 1:43
  yet,
• 1:43
  but
• 1:44
  I
• 1:44
  can't
• 1:44
  wait
• 1:44
  till
• 1:44
  I
• 1:44
  get
• 1:45
  them
• 1:45
  available
• 1:45
  to
• 1:46
  me,
• 1:46
  especially
• 1:46
  the
• 1:46
  reservations.
• 1:47
  And
• 1:48
  yeah,
• 1:49
  I'm
• 1:49
  like
• 1:49
  a
• 1:49
  kid
• 1:50
  on
• 1:50
  Christmas
• 1:50
  with
• 1:50
  this
• 1:50
  one.
• 1:51
  Yeah.
• 1:51
  I
• 1:51
  mean,
• 1:52
  I
• 1:52
  think
• 1:52
  this
• 1:52
  is
• 1:52
  like
• 1:53
  as
• 1:53
  close
• 1:54
  to
• 1:54
  a
• 1:55
  full
• 1:55
  service
• 1:56
  super
• 1:56
  app
• 1:57
  that
• 1:57
  we
• 1:57
  can
• 1:57
  get.
• 1:58
  I
• 1:58
  mean,
• 1:58
  I
• 1:58
  think
• 1:58
  that.
• 1:59
  I
• 1:59
  know
• 1:59
  I
• 2:00
  didn't
• 2:00
  want
• 2:00
  to
• 2:00
  drop
• 2:00
  that
• 2:00
  word
• 2:01
  because
• 2:01
  I'm
• 2:01
  not
• 2:01
  quite
• 2:01
  there
• 2:02
  yet,
• 2:02
  but
• 2:02
  yeah,
• 2:02
  I
• 2:02
  hear
• 2:02
  what
• 2:03
  you're
• 2:03
  saying.
• 2:03
  I
• 2:03
  think
• 2:03
  it's,
• 2:04
  it's
• 2:04
  on
• 2:04
  the
• 2:04
  way
• 2:05
  to
• 2:05
  it.
• 2:05
  I
• 2:05
  mean,
• 2:05
  I
• 2:06
  don't
• 2:06
  think
• 2:06
  we'll
• 2:06
  ever
• 2:06
  have
• 2:07
  super
• 2:07
  chat
• 2:08
  that
• 2:08
  Asia
• 2:08
  does.
• 2:09
  Yeah,
• 2:09
  exactly.
• 2:10
  But
• 2:10
  like
• 2:10
  in
• 2:11
  terms
• 2:11
  of
• 2:11
  like
• 2:11
  a
• 2:12
  full
• 2:12
  on
• 2:12
  utility,
• 2:13
  like
• 2:13
  what
• 2:14
  app
• 2:14
  can
• 2:14
  you
• 2:15
  have
• 2:15
  right
• 2:15
  now
• 2:15
  that
• 2:15
  can
• 2:16
  basically
• 2:16
  give
• 2:16
  you
• 2:17
  the
• 2:17
  convenience
• 2:18
  of,
• 2:18
  of
• 2:18
  any
• 2:19
  commerce
• 2:20
  experience,
• 2:21
  including
• 2:21
  dining,
• 2:22
  which
• 2:22
  is
• 2:22
  a
• 2:22
  very
• 2:23
  sticky
• 2:24
  use
• 2:24
  case
• 2:24
  for
• 2:24
  a
• 2:25
  lot
• 2:25
  of
• 2:25
  consumers
• 2:26
  at
• 2:26
  your
• 2:26
  fingertips
• 2:26
  and
• 2:27
  that
• 2:27
  is
• 2:27
  100%
• 2:28
  DoorDash.
• 2:29
  You
• 2:29
  know,
• 2:29
  the
• 2:29
  only,
• 2:30
  the
• 2:30
  only
• 2:30
  thing
• 2:30
  if
• 2:31
  we're
• 2:31
  again,
• 2:31
  I
• 2:31
  was
• 2:32
  like
• 2:32
  what,
• 2:32
  what
• 2:33
  could
• 2:33
  be
• 2:33
  a
• 2:33
  challenge
• 2:34
  here
• 2:34
  or
• 2:34
  what,
• 2:35
  what
• 2:35
  would
• 2:35
  be
• 2:35
  something
• 2:36
  that
• 2:36
  from
• 2:36
  a
• 2:36
  user's
• 2:37
  perspective
• 2:37
  I'm
• 2:37
  really
• 2:38
  going
• 2:38
  to
• 2:38
  watch
• 2:38
  out
• 2:38
  for.
• 2:39
  And
• 2:39
  the
• 2:39
  only
• 2:40
  thing
• 2:40
  I
• 2:40
  could
• 2:40
  think
• 2:40
  of
• 2:40
  was
• 2:41
  like
• 2:41
  this
• 2:42
  has
• 2:42
  to
• 2:42
  be
• 2:43
  it
• 2:44
  like
• 2:44
  in
• 2:44
  ingrained
• 2:45
  in
• 2:45
  the
• 2:46
  doordash
• 2:46
  app
• 2:47
  experience
• 2:47
  without
• 2:47
  me
• 2:48
  having
• 2:48
  to
• 2:48
  like
• 2:49
  do
• 2:49
  the
• 2:49
  Groupon
• 2:50
  days
• 2:50
  where
• 2:50
  I'm
• 2:50
  like
• 2:50
  here's
• 2:51
  my
• 2:51
  code
• 2:51
  and
• 2:52
  here's
• 2:52
  my
• 2:52
  barcode.
• 2:53
  And
• 2:53
  I
• 2:53
  think
• 2:53
  that
• 2:54
  you
• 2:54
  know,
• 2:54
  like
• 2:54
  at
• 2:55
  a
• 2:55
  restaurant
• 2:55
  experience,
• 2:55
  like
• 2:56
  if
• 2:56
  I
• 2:56
  have
• 2:56
  to
• 2:56
  do
• 2:56
  any
• 2:57
  of
• 2:57
  that
• 2:57
  or
• 2:57
  it's
• 2:58
  not
• 2:58
  just
• 2:58
  automatically.
• 2:59
  Yeah.
• 3:00
  Collection
• 3:00
  geolocated
• 3:01
  or
• 3:01
  something.
• 3:01
  Yeah.
• 3:02
  Yes.
• 3:02
  Which
• 3:02
  I
• 3:03
  mean,
• 3:03
  I
• 3:03
  think
• 3:03
  the
• 3:03
  list
• 3:04
  work,
• 3:05
  the
• 3:05
  Lyft
• 3:05
  integration
• 3:05
  that
• 3:06
  they've
• 3:06
  done
• 3:06
  already
• 3:07
  gives
• 3:07
  me
• 3:08
  confidence
• 3:08
  that
• 3:08
  they've
• 3:08
  thought
• 3:09
  through
• 3:09
  that
• 3:09
  process.
• 3:10
  So
• 3:10
  you
• 3:10
  know,
• 3:10
  they'll
• 3:11
  tie
• 3:11
  into
• 3:11
  the
• 3:11
  credit
• 3:12
  card
• 3:12
  that
• 3:12
  you
• 3:12
  have
• 3:12
  stored
• 3:13
  in
• 3:13
  your
• 3:13
  doordash
• 3:14
  account
• 3:14
  or
• 3:14
  something.
• 3:14
  So
• 3:14
  if
• 3:15
  you're
• 3:15
  using
• 3:15
  that
• 3:15
  to
• 3:15
  pay
• 3:16
  at
• 3:16
  the
• 3:16
  restaurant,
• 3:16
  they'll
• 3:16
  be
• 3:17
  able
• 3:17
  to
• 3:17
  like
• 3:17
  send,
• 3:18
  think
• 3:18
  that
• 3:18
  all
• 3:18
  up
• 3:18
  on
• 3:18
  the
• 3:18
  back
• 3:19
  end.
• 3:19
  But
• 3:19
  I
• 3:19
  think
• 3:20
  that's
• 3:20
  the
• 3:20
  only
• 3:20
  thing
• 3:21
  that,
• 3:21
  that
• 3:21
  could
• 3:22
  provide
• 3:22
  a
• 3:23
  more
• 3:23
  sour
• 3:23
  experience
• 3:24
  for
• 3:24
  a
• 3:25
  customer
• 3:25
  is
• 3:26
  you
• 3:26
  know,
• 3:26
  what
• 3:26
  they'll
• 3:26
  actually
• 3:27
  have
• 3:27
  to
• 3:27
  do.
• 3:28
  And
• 3:28
  like
• 3:28
  you
• 3:28
  said,
• 3:29
  we
• 3:29
  haven't
• 3:29
  been
• 3:29
  able
• 3:29
  to
• 3:29
  try
• 3:30
  this
• 3:30
  out
• 3:30
  first
• 3:30
  so
• 3:30
  we
• 3:31
  haven't
• 3:31
  seen
• 3:31
  it
• 3:31
  in
• 3:32
  action.
• 3:32
  And
• 3:32
  what,
• 3:33
  what
• 3:33
  this
• 3:33
  experience
• 3:33
  actually
• 3:34
  looks
• 3:34
  like.
• 3:34
  But
• 3:35
  I
• 3:35
  think
• 3:35
  a
• 3:35
  huge
• 3:36
  benefit
• 3:36
  not
• 3:37
  just
• 3:37
  to
• 3:37
  consumers,
• 3:38
  but
• 3:38
  also
• 3:38
  to
• 3:38
  the
• 3:38
  restaurants
• 3:39
  who
• 3:39
  are
• 3:39
  participating
• 3:40
  in
• 3:40
  this
• 3:40
  who
• 3:40
  are
• 3:40
  seeing
• 3:41
  a
• 3:41
  pretty
• 3:41
  significant
• 3:42
  increase
• 3:42
  in
• 3:43
  traffic
• 3:44
  to
• 3:44
  their
• 3:44
  restaurants,
• 3:45
  not
• 3:46
  just
• 3:46
  for
• 3:46
  the
• 3:46
  doordash
• 3:47
  pickup
• 3:48
  and
• 3:48
  delivery.
• 3:49
  So
• 3:50
  that,
• 3:50
  that's
• 3:50
  the
• 3:50
  other
• 3:50
  part
• 3:51
  here
• 3:51
  that
• 3:51
  I
• 3:51
  think
• 3:51
  will
• 3:52
  give
• 3:52
  them
• 3:52
  even
• 3:52
  more
• 3:53
  momentum
• 3:53
  as
• 3:53
  they
• 3:53
  continue
• 3:54
  to
• 3:54
  test
• 3:54
  this
• 3:54
  in
• 3:54
  more
• 3:55
  cities.