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STA187 'How To Set Up A Sports Massage Therapy Business - Part 2: Renting A Room' · The STA Clinician Podcast

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You're listening to the Sports Therapy Association podcast, putting evidence
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back into soft tissue therapy.
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Music.
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Welcome to episode 187 of the Sports Therapy Association podcast.
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Podcast my name is matt phillips created over on chat live.com
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and as always this episode is being
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recorded live on a tuesday eight o'clock
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on the sports therapy association youtube channel on
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the sports therapy association facebook page and the
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facebook open group so if you are listening to the
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podcast and you're thinking oh wow i didn't realize these were recorded live
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then if you'd like to come along and join us live
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and mix with the other live people in
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the live lounge and ask ask questions directly to our wonderful guests
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then all you have to do is go along to one of those places we
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stream on at eight o'clock on a tuesday simple as that and if you do come and
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join us live then if you do comment and i can bring your name and comment up
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onto the screen as you will see shortly if you're watching the youtube recording
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which is also a nice way of sharing your logo and getting your name out there
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so it's a networking opportunity as well.
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So this is part two of our three-part series
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called how to set up a massage therapy business business
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in which we are joined by a panel of experienced sports
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massage therapists and sports therapists who are
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all members of the sports therapy association and they're
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going to be sharing tips on how to set up a
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sports massage clinic and in this case whilst renting
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a room in some form or another last week in
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part one it was all about setting up at home be
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it in your garage or in your garden in a purpose-built shed or in a room with
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a house and we had some wonderful examples from our panel and some great sharing
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of experiences both good and bad with advice and on on it came across really
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positively i'm really interested tonight to see,
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what the disadvantage or what the advantages are over working from home obviously
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there is a lot of confirmation bias because the people we had last week all
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work from home but some of our guests tonight do as well so we'll be comparing it to that.
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And I would like to say thank you, of course, to our panel from last week,
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who were Nikki Mansfield talking wonderfully about exactly the conversion of
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a garage. It's brilliant. You have to watch that on YouTube.
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I mean, you've got it from garage all the way through to empty space,
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through to a beautiful therapy room.
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So that's really worth tuning in to watch.
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We had hannah tabram with her shed
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with pretensions or pretensions which is a
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purpose-built shed in a garden or a log cabin as her
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partner would refer to people were referred to it
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and louise asher of la sports
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massage therapy was with us as well again it's
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worth watching youtube showing how her lounge transforms suddenly
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into this clinic so clever the way she does it so anybody
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who's thinking i could never do this at home i just haven't got the space i can't
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do in this room definitely worth tuning in to have a look at that so it's such
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a clever way so thanks louise for joining us for that and also steve kirby of
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get fit stay fit norfolk who for 14 years has been working from a purpose-built
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wooden treatment room in the garden so there was a lot of experience and advice
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from steve there so thank you panel we have a new panel tonight we'll be bringing up shortly.
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Just going to say hi to a few people in the live lounge. Talking of Nicky Mansfield,
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here's Nicky Mansfield.
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Good evening, Matthew. Lovely to see you and your beard again on this chilly
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Tuesday. Thank you, Nicky. Just read that out loud. Probably should have put
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it in my head first of all. But thanks for caring.
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So who else we got? Cecily Hislop. Welcome back. Lovely to see your name again.
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Cecily's doing some great things. We were talking about you the other night, weren't we?
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About you, not to you. But yeah, nice to see you, Cecily, back again.
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And Cecily says, evening, STA lovelies. Looking forward to this one as I might
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be renting a room in a beauty salon soon.
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Great perfect place for you to be hanging out tonight and also glenn
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murphy's with swell just bringing these messages up into the youtube you've
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listened to the podcast and this is one of these pictures so glenn murphy says
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thought i would pop in for a change for a change glenn you're one of our most
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respected and consistent listeners so thank you for joining us in the live lounge
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and other people coming through as well just to remind you if you're joining
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us from the facebook group.
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Then there is a facebook security thing which i
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kind of announce every time because you need
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to basically give you permission to facebook to
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allow your picture and your comment to appear
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on the screen what i'll do is i'll put the link at
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the bottom of the screen now for a while but if you do see your comment coming
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up as facebook user as opposed to your wonderful
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face or logo then it's because you haven't gone to
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this link which is basically just b.live forward
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slash comments hyphen issue click that once
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give permission and then you'll be able to share your logo name and
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everything which will make it a much more immersed sensation
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for you when you do leave your comments there we go
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right i think i've left for long enough down in the
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lobby the sta panel for tonight so what i will do now no particular order i
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should bring them all up and we will start tonight's episode which if you've
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just fast-forwarded to this version here this moment is going to be setting
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up sports massage therapy clinic part two renting a room.
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Music.
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So we got i'll say hi and then people get used to your name hi chloe reynolds
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yeah hi thanks for joining us we've got immy tester hi i've lost my box easy
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to tell which one's timmy tonight timmy right in me tonight i said timmy because
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it sounded a little bit cartoon character but thanks for joining us i know i
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know your throat is way off so you do need to leave so do please
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don't stress yourself or make yourself worse for tomorrow thanks for
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joining simmy and sarah jones you can't just wait oh i
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can there you go that's sarah's voice sarah is
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there you go right so thanks for joining us people so nice of you to give up your
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time uh to talk about tonight's topic people in
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the or people listen to the podcast we will give out details of
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our panel as always at the end we'll mention their website so if
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you like what you hear you want to get in contact with them then they've all
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given permission uh for you to call them at any time you'd like 24 hours we'll
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be putting the phone numbers in the i did say this you didn't have to explain
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yeah we put in the show notes but you're welcome to contact them and they're
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They're more than happy to assist you if there's anything they say which will be useful to you.
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Vernon Smeed has just joined. Hey, Vernon, how are you doing?
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Can you say hi to the experts? There's an example of a Facebook user.
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That is simply because you haven't clicked the link.
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That's all. If you'd like your name to come up, Facebook user,
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and then just click that link, and you'll be able to share whoever you are,
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because at the moment we don't know.
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Right then. So we're also expecting
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at some point potentially Anna Maria Mazzieri, maybe a show from Gary.
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So we hope they're well and not here at the moment. oh gary is in the live he's
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in the lounge ladies look hovering in the background less required animal ears
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send a message okay thank you
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very much gary crossing that one right part two here we go renting a room,
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I guess first, as we did last week, we better have you guys introducing yourself, if that's okay.
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Oh, let's bring up Anna Maria while she's preparing her hair.
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Let's do that now and not give her a chance. Hey, Anna Maria, how you doing?
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Good evening. This is another reason, if you listen to the podcast,
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in England we have the two-finger salute.
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When you see an Italian do it, it's just so much more offensive. It's incredible.
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So, yeah, definitely won't go to YouTube for that one.
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Hi, Anna Maria. Sorry to interrupt you. I hope you're well. looking great very well
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thank you can you hear me hear you perfectly who needs
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a sound or vision to test with you you're such a pro uh you've
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joined us where we're just going to introduce each other so we will come to each
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of you in turn i'm just interested for our listeners again to
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hear your voice since the podcast and also just your experience of
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of renting a room so maybe if we
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start off with chloe reynolds tell us all about you
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hi i'm so i'm chloe i'm a level four sports massage therapist
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i work in shakespeare goshes i'm just up
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the road from becky carroll who's a a big STA area so
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I'm just up the road from her I work with a really really
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wide range of clients the last four years I was
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gym based in a very bodybuilder muscly
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big weighty gym and then more recently I've just moved into a room in a more
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beauty-esque co-working space so that's like hairdressers nails beauty so two
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very very different environments to rent from so yeah Yeah, lots of pros and cons, kind of both.
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That's great. That'd be really interesting to hear about that,
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how the change of environment, depending on where you work, can have a big impact.
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So we'll come back to that later on.
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I'm just going to bring up, for those of you, at least the podcast,
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there will be a few sharings, as always, of screenshots of webpages and stuff
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like that, because they're inspiring as well. I mean, I particularly love a webpage.
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I love the passion that goes behind it. I think that's so important.
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It tells people about you.
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So Chloe's website here, just if you're listening, you want to have a look at
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it, then you want to go to www.crsportsmassage.co.uk.
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Simple as that, CR.
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Great website, by the way. Chloe, really like the information you've got on it.
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I love the about the CR. That's so good. You've turned yourself into kind of
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like just a, it's almost like a Netflix drama at the moment. Come to the CR.
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Some really interesting information about that, which we will draw upon later
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on, especially the change you've done recently. So thank you for that, Chloe.
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Let's move to Sarah. Sarah Jones, tell us about yourself.
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Hi, so I have done a whole mixture of things.
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So I work from home, but I have done room rental in the past.
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I've been an associate and a few clients and I've also been employed.
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So I'm a soft tissue therapist, level five. And my special interest would be
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around menopause and adolescence, getting them back to activity.
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And I run a local menopause cafe. fantastic right we're
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going to give a little people who are watching youtube a flash of
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your website as well let's put this
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up here full screens if people can see it um if
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you're interested in seeing so's website it's affinitybodyworks.co.uk again
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lovely website i just find them so inspiring and we've
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said this in other in other episodes we won't talk about it now but
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a website can be so important because once people get your
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website you can then redirect to your social media feed you
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can write blogs you can really help nurture your people it is some people think
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it's not necessary and you don't even get by with just facebook but i think
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there's an argument that you do need a website especially if you want to show
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your individual talents and everything so great another website there we'll
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make sure all the websites go into the links on the show notes.
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Emmy tester tell us about yourself in not too
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many words just to save your voice yeah I think
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like Sarah I've worked in pretty much
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each different way but never worked from
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my own home but I've I've been employed and worked for someone
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else I've done mobile I've rented a room in multiple locations and now I've
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got a leasehold on my own clinic and that's where I am now and I'm in well I
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live in Gloucestershire but I work in South Gloucestershire so yeah not not not too far away.
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And that's it. That's fine. I feel so guilty making you talk.
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No, no, it doesn't matter. It's just my partner's really pleased.
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And again, except for the website, I recommend people check it out for inspiration
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and ideas and to get to know a little bit about Immy. If you go to.
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Backontracksportsholistic.co.uk, there'll be a link in the show notes as always,
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then you'll get some wonderful ideas. Such a chilled out, lovely website.
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I love the strap line on the front of it this time is all about you
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it's just so warming and it's just the equivalent of a hug isn't
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it it's just the words for solidifying our open arm
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i'm going to look after you it's about you it's great really good
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in me and there's loads of that on there because as you listen and if
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you get to know me then so much is about that
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it's about personal care and just empathy and everything
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so i recommend you have a look at that website is that
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everybody of course it's not because there's one thing which joins two of you
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together in terms of using and making the most of your talents as tutors and
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that is Anna Maria Mazzieri and it's great to have Anna Maria here a lot of
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you will know Anna Maria has been on the show quite a few times and Anna is a clinic owner and and.
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What word should I use? Nourishes, nurtures. She's a conduit for excellence.
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She takes people. I nourish, yes. I do nourish as well. Nourish.
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You are a nourisher. You nourish me.
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You have nourished the kids. You've nourished me. So, Ana Maria, thanks for joining us.
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Obviously, director at the ST School, and also a lot of people know you from
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the hands-on hub at Therapy Expo.
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But you weren't born, as far as I know, you weren't born as director of the school.
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You've probably worked yourself and known lots of these things we can talk about.
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So, yes, yes, I run a clinic and it's a multi, well, it's an interdisciplinary clinic.
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So everybody's a soft tissue therapist in the clinic.
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And as a clinic owner, I have gone through every possible status like employed
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people, self-employment in terms of associate and room hire.
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But I also hired rooms. And now that I've expanded, I actually expanded through,
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you know, in a different format through hiring a room from another already established clinic.
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So I have a little bit of an experience on both sides, actually.
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Yeah. And it's not as sometimes there are some hidden costs in certain situations
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that people might not be aware of.
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As a clinic owner, you see all these things in a little bit of a different eyes.
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Fantastic it's gonna be really useful having you here
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tonight because because there's obviously two sides to
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this story there's the people who are thinking of renting a room and then it's
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gonna a lot of it's gonna depend on who you rent from so and it's gonna lend
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a lot of experience with regards to that and we are going to do another a lot
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of experience no it's not a little bit i'm not that if you've oh come on for
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a 30 year old you've done an awful lot so you know it's It's impressive what we've managed to do,
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you know, since leaving university in the last eight years.
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So, yeah, we are going to do another episode about being employed because that's
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obviously we're going to talk about that in a moment, about the difference,
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important differences between being employed and self-employed and the relationship
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with the, who would then be your employer.
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But we will do an episode on that and we'll do it with the employers.
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So I'll try and twist down those arms, come back another time and be joined
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by other employers who will be giving their advice to people.
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All therapists out there who do like the idea of being an employee and the various
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benefits that come with it but also highlighting some of the potential pitfalls
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and problems which you might mention tonight as well so we'll do that at a later date because we're not.
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That'd be something to come up so i just want to say hi and
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thank you to ali park crown who's first
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time here welcome ali thanks for joining us live
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ali says evening all my first attendants live well i
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love listening regularly on my dog walks what's great to have you live ali i
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hope there's lots of questions benefits you can get from coming here so right
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let's have a little think i think first of all this is something we've always
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had a little chat of air to put something together there's so much we can talk
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about so much experience in here between us i thought Well,
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maybe first clarifying the different types of work set up we're going to talk about.
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So we're looking at, obviously, employed, which we're not going to touch on,
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but it's worth mentioning the differences.
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But then I'm interested in hearing the difference between the self-employed
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versions of renting and then being an associate.
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Because I was an associate for about 10 years and I didn't even realise.
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Now I know, thanks to you lot. So, yeah, who wants to kick off with that,
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the difference between renting and being an associate?
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See it i mean you can all do eventually but someone started
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going go on then anna i can kick it off if you like on that sir
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yeah so difference with the
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different models for rental where you either pay ad hoc if you've got a really
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kind clinic that just let you pay per client that you've got in for like you're
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at hourly rate or you have to pay for a block or a half day or a full day so
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you've got that with rental you're responsible for generating your own clients.
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So there's all that side of things i'll let other people go into
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that a bit more depth and then associate the you
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are you're still self-employed but you are under the
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umbrella of a clinic and you they
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will take a percentage of you and that will vary from clinic to clinic
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as to what they offer within within that umbrella as well
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as and how much you get from them as an associate but generally
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they will book your appointments for you manage
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your diary and you you can generate clients through through that clinic and
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you have to put minimal work in yourself way so i'd say that's a that's just
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like bonus in that way but you have a little less autonomy and saying that you
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do as an associate that's great so people in the live lounge who are watching,
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maybe if you can type in there whether you what you do whether you're an associate
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or whether you rent a room and whether it's a clear distinction for you because
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we'll be mentioning those words quite a lot probably when we talk about our
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experiences and the advantages and disadvantages to reach.
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Ana Maria, you raised an interesting point when we chatted before about,
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knowing whether you have got an employer or whether they're
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actually the clinic owner because or can you provide so can
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you expand on that for us yeah this is what
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people need to be very careful with the associate contract so
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when you when you are under associate contract is a
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provision of services which means you
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are self-employed and in order
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to be self-employed in order to be self-employed you
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need to fulfill certain criteria and the hmrc website
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is a great place to go because there is actually a
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like a questionnaires being self-employed
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means that you actually are independent you
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provide you provide work you you do the work in the in in you're responsible
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sorry you're responsible for the work you you you done if you but you You pay your own taxes.
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You are free from the perspective of kind of choosing your own hours.
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So we see an agreement with the provisional services.
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The clinic owner, however, cannot have you working there for,
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there is something to do with the amount of hours.
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If you can only work, for example, only for the clinic and not other clinics,
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the clinic owner cannot have you to work only for the clinic and not other areas.
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You must be free to be able to work in different clinics.
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You must be free to be able to choose your own hours.
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You must be free to be able to say, actually, I want to not wear the uniform.
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You cannot have a uniform, for example, in an associate.
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So associate contract is a provisional services contract. It means me as a,
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let's say, clinic owner, I...
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My clinic needs to provide soft tissue therapy services.
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I then engage with Sarah, for example, and I ask Sarah to provide the services
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for me, in this case, the clinic.
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Sarah said, yeah, I provide the services. We agree on the day, on the times and so on.
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If Sarah says I want us to provide the services also
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from a clinic you know in Badley
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Salterton I cannot say to her no you cannot so they have to be free and if Sarah
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says actually and I want to wear my Affinity Body Works t-shirt and not the
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clinic t-shirt and I need to be able to,
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To say aloud, yes.
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Unfortunately, what we are seeing and hearing all the time, and some of the
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things I hear, oh my God, if I do that to my therapist, I will be shut down.
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People being prevented to be fully autonomous in their work.
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People being asked to work in a certain way instead of others.
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People being kind of asked to come into clinic, even if they don't have clients.
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Yes from an editor and a work ethics yes there are certain things that you know
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it's quite nice to work together with a with a person that is your associate
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but ultimately you're self-employed.
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Self-employed means you are fully autonomous
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in your work if
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instead the the the clinical and once you
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do go in at this time when you're not booked in they want you
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to do certain amount of work then they have
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to pay also for your minimum at least minimum
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wage and pay you for when you're away on holiday okay so that's why it's really
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really important that the contracts are very found on online they're called
21:23
provisional services contracts and i cannot recommend enough hmrc.
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Because they have a fantastic questionnaires to
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be asked said that any any
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therapist that worked we we used to work we
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used to do associates any therapist with associates we had
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for example we discussed so as as the whole
21:46
clinic i said what is the outfit we want
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to wear so it's not a uniform what is the
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outfit we all decided together actually
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wearing an outfit with the clinic logo on
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was everybody's benefit but i
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could not say to them you cannot wear your
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own that we you know there
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are certain things we decided together but you
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know you have to be very careful that you are an associate and not an employee
22:15
that's really interesting can i ask gary uh yes i was gonna ask you gary in
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fact the rule of thumb is if you work more than 60 percent Total self-employment
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income is from one source.
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You may be classified as HMRC.
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Yes, that's why I forgot about it, actually.
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It's not a strict rule because you can be actually associated just with one
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clinic, but it's a very, very fine thread there.
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Because if they want you there and they actually say, no, you can only work
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here, you can only do that, Then they need to pay for statutory sick pay.
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All these are the perks an employee...
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Does have so you cannot have both you know
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in the gig economy because we are in the gig economy you cannot
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have both you know what do
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you call it you know both things yeah yeah
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no interesting that's a real kind of a red flag for anybody who's considering
23:16
taking on that kind of position as an associate um in case you do find employees
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beginning to take the mic and you're doing more for their business that you
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don't really need to because they're not giving you that's why So it's really
23:28
important that we switch the mindset.
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If you're an associate, you have, just because somebody owns a clinic.
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It does not mean that he's their employer.
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And this is really a big bone of contention.
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You know, they are, as you, as the professional, you are the same.
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The difference is their business is to have the clinic, your business is to provide the services.
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But they're not your employer
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but that means also that you as a therapist
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you have way more responsibilities than if
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you were an employee the clients even
24:07
if you're associate the clients are the relationship
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with the client the business and insurance relationship
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with the clients it's yours you know
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you have you know you have individual responsibility
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as a self-employed person fascinating
24:26
stuff already i'm wondering whether any of
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the other people in the panels are chloe sarah or emmy
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have you ever had kind of questionable experiences
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in a situation where you were an associate and they
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were asking more of you than was actually legally allowed
24:42
yeah i i well i was
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fresh so i'd already been working as a
24:48
massage therapist before but i was only just qualified as a
24:51
sports massage therapist and I worked
24:54
I won't say who I worked for went for a company and they
24:57
would even if if we wanted to take holiday somebody
25:01
at one of the other massage therapists would have to have to volunteer to cover
25:07
that holiday or you didn't take it come up we were not employed in the end and
25:13
we all of us were unavailable all of the time but yeah but But that was common practice.
25:17
It was a chiropractic clinic and that was common practice among the chiropractors.
25:21
And where you're self-employed. Yeah.
25:23
And I had to wear their uniform. I got told off for work because I did work.
25:27
I was building my business working somewhere else as well. And I wasn't allowed to wear my uniform.
25:32
Lots of, lots of things. So just to give people an idea, what was that clinic
25:37
owner gaining from not having you as an official employee?
25:42
Yeah. What were they gaining by not just signing up and you being an employee?
25:45
How was it in their advantage to keep you as an associate, but an abused associate, if you like?
25:50
They didn't have to pay me holiday pay or sick
25:53
pay or anything like that so they just you know
25:56
i came in the hours that i were the days that i was scheduled to
25:59
work because i worked as a receptionist the other days that was employed
26:02
so i had dual so i was a receptionist some days
26:05
and then i was sports massage therapist other days but
26:08
for yeah for the for the time i was a sports massage therapist
26:11
i yeah that wasn't covered by sick pay
26:15
or holiday pay or anything okay so that's it was
26:20
60 40 to 60 to them but i
26:24
was new and i wanted it so you know it other the other side
26:27
of it it was really good for building experience you know
26:30
in in that in in that business so
26:33
i i did learn a lot i learned a lot of things not to.
26:36
Do and i learned a lot from the other people working
26:39
there so it you know it for the time i was there and
26:42
it was valuable as well interesting way of
26:45
looking at it what about sarah and chloe have you had bad experiences i
26:48
don't hate to start off on a downer and look at the bad side of things but
26:51
i think it's really relevant you know it's it's a good information for listeners
26:54
have you ever had problems with an employer who has basically
26:57
taken the mic no i haven't i've always
27:00
been like very self self-employed so i've not that was i've heard
27:02
of other stories like this similar not personally no
27:05
okay fine so you've always been in a situation where it
27:09
was always you basically renting a room and you
27:11
had to bring your clients in there was no no booking done for you there was
27:14
no advertising done for you you weren't part of their website or anything like
27:17
that it was just sole trader yeah okay
27:21
that's worked for you fine great and and sarah have
27:24
you got any stories personally yeah so i worked i worked in wallet clinic again
27:28
i won't name them and they weren't they weren't bad or anything but we i was
27:31
an associate there pre-covid and then they changed it to room rental post-covid
27:36
which is fine that worked for their business but I'd say Amy did you say you paid 60% to?
27:42
They had 60 I had I had. Yeah that's a lot see I've always paid 40% in in the
27:48
two associate roles that I've done so I can't say I've had a bad experience
27:52
just different experiences.
27:54
I'm an associate in the clinic that I'm in now and that's quite a different
27:57
experience there to the one that I was in before and it's just it's not bad
28:00
it's just different as to what they offer how much they promote your services
28:05
it's in their interest to to see your diary booked up.
28:08
The sort of things you get provided in clinic all those sort
28:11
of things so no nothing bad not for me
28:14
it's interesting it reminds me of because i started
28:17
off in strength and conditioning i worked for do i name yeah
28:19
work for david lloyd and when i started off this is
28:22
going back to like 2000 or something it was
28:25
personal trainers and we'd take 60 of
28:28
what we charged the client we could charge the client what we wanted and we
28:31
would take 60 and we gave the gym 40 to use the equipment and everything
28:34
we got provided it no we
28:36
didn't have to wear their uniform i think we could have if we
28:39
wanted to but we would have our own t-shirts with a name across the back and it
28:42
was kind of in their interest to let us we were kind of like the kind
28:45
of strut around the gym we were the personal trainers kind of crew it's very cool and
28:48
then one day they called us all into the office i remember this so vividly and
28:51
they said hi guys how are you nice to see you all together great yeah lovely and
28:54
basically they said you know where you used to get 60 and
28:57
we used to get 40 we're kind going to swap
29:00
that over now so now personal trainers are going to get 40
29:03
and we're all going to get 60 but we're going to give you some training and
29:06
we a lot of the personal trainers left and that was responsible for
29:09
part of the kind of boot camps and people started being
29:13
driven out of the gyms and they started doing the park stuff which
29:15
led to you know some great outdoor activities but it was
29:19
interesting thinking back then as to how guided whether they could have done
29:23
that the truth is they did put us on some great courses and they really looked
29:27
after us they can do that can they because it's yeah so yeah yeah absolutely
29:31
so the self-employment or associates.
29:38
The the i the great thing is it's a it's an agreement between the two parties
29:45
okay you have as a clinic owner and and gary gary i pick up onto the contracts
29:50
you just said because you're absolutely right.
29:53
That you it's an agreement between
29:56
two parties okay so why
30:00
sometimes we like to to not employ
30:03
people some companies because that they do not
30:06
have to pay the the statutory pay the holiday pay
30:09
the sickness but sometimes it's because it's such
30:12
a cleaner relationship if you're
30:15
employed and you're having for example a little
30:18
bit of difficulty with your with your therapist with your
30:21
your employee the process to rightly so
30:25
the process to to terminate an
30:28
employment contract is a complex drawn-out
30:33
process and sometimes you know
30:36
with the self-employment you just have a two weeks
30:39
notice four weeks notice so for some people they
30:42
prefer that they prefer that easy relationship both parties
30:46
both parties because if somebody gets a room somewhere else they
30:49
say well i don't want to continue there and also
30:52
for for for room for therapists when
30:56
you are an employed the client belongs to the clinic if yourself and therefore
31:04
all the notes and everything quality control is clinic based if you are an associate
31:10
or room hire so if you're self-employed and sole trader,
31:15
the client's relationship belongs to you.
31:21
So for an employee, we all know in our job.
31:25
It's all about the therapist. It's not about the clinic. You can have the most
31:28
beautiful clinic. It's the therapist.
31:30
So when the therapists leave, in any case, they're taking the clients away anyway.
31:38
Because the clients, most of the time, they're going to go with the therapist
31:41
because that's when they establish a relationship.
31:44
So from that perspective, it's not really worthwhile for
31:48
an employer or for a
31:51
clinic to employ because also
31:54
for other reasons with VAT especially with massage therapy
31:57
because actually the client will go anyway so
32:00
from that perspective in before we go back a moment to what Gary said it's really
32:08
important that you have the right contract sign a contract and have absolutely
32:13
the right contract because that will tell you that you are absolutely responsible for for your NI,
32:19
for your tax, for your insurance and so on.
32:23
And I can put up some very common contracts, even the contracts that I give
32:28
that it's, you know, I'm quite happy to share them.
32:32
The other thing is talking about the 60-40 or the 40-60.
32:35
As I say, they can. So I send always, we did, we went from the shift.
32:41
I mean, when I started, I had some of them employed and some of them self-employed.
32:46
I was giving them 70, I was keeping 30, I realized pretty soon that that was
32:52
not the right thing to do anyway because the expense to run a clinic, they are humongous.
32:59
So, but let's say when I change, for example, every time I change or room hire
33:05
or percentage or whatever, you give one month of intention to change the contract.
33:13
Then the therapist can say, yes, I agree. oh
33:17
i don't agree if some of them say actually i'm not
33:19
you know i'm not quite happy with it can we do it differently if
33:23
i can do a different i will if no i'm gonna say i'm sorry you know this is the
33:27
way i need to go now so certainly there is not you know the clinic needs to
33:32
and sometimes clinics needs to do that because you know 60 40 for example 60
33:39
to the clinic that is outright wrong.
33:42
That is absolutely outright wrong.
33:44
The therapist should always take the biggest part.
33:49
I would argue maybe while they're still a student and they require maybe a little
33:54
bit, a lot of support, I might say that.
33:58
But I do think fair is 50-50 or 60-40 for the therapist.
34:03
But there is a lot of hidden costs when you are an associate,
34:08
much bigger than when you are in room rental.
34:12
So that's often they need to be catered for and, you know, run in the clinic
34:18
with your receptionist, with the book, the room, you know, kept in a certain
34:23
way and all these other bits and pieces that costs.
34:26
But I will never go below 50 percent share. Never, never.
34:31
Fascinating. Well, we've got a few people in. Thank you, Anna Maria.
34:34
Such really, really great information.
34:36
And it's a great warning. morning just pay heed people
34:39
out there if you are considering getting involved with employers because we're not
34:42
even saying the employer is out to get you it's just employers got
34:45
a business and they're trying to pay bills and they might kind of
34:48
you know they're going to do what they can to get money as well so they might
34:51
need to explain to them nicely just you know what I don't
34:54
actually have to do this as an associate blah blah blah so it might be
34:57
communication and all that's really important they may really not
35:00
know so I'm interested let's have a look people have
35:03
joined as Penny from Soma Sports Massage says I'm self-employed working
35:06
from home but looking to collaborate with a chiropractor friend and
35:08
looking to rent somewhere together and we had
35:11
someone else there who I think was talking about Nikki Mansfield
35:15
said she was very interested in what Anna's saying because she is
35:18
a clinic owner renting thinking oh going to start up as a
35:21
clinic owner renting rooms to therapists so that's going to be interesting when
35:24
we do our employer session as well and I think our Cecily has something to say
35:28
about looking for a change in her life let's have a look where's Cecily there
35:31
oh yeah renting a room in a beauty salon soon as well so let's Let's talk about,
35:36
especially those of you who have rented a room.
35:38
So we're not talking about associate for the moment. Let's talk about just renting a room.
35:42
Let's talk about some of the advantages compared to working from home,
35:45
compared to being an associate.
35:48
What are some of the enjoyments you can get and the benefits from just renting the room?
35:52
Anyone can jump in unless you think there's none and everyone
35:55
should be an associate i guess you're you're completely in
35:58
control of your diary so you choose your
36:01
working hours you choose how many people you see it's
36:04
it's it's like running your business from home but
36:07
you're in a different room so i'd say that's the good point for
36:10
me is that you're completely in control of how you run it
36:13
and how many hours you work and you've done that
36:16
before have you sarah or you work from home at some of your hours at home as
36:18
well so you've got that i work from home at the the moment but i first when i first
36:21
started out my room wasn't ready so i rented in
36:24
a local osteopaths that's what that was where i started out
36:27
and they were really kind they let me pay ad hoc rather
36:30
than having to block up or anything so they were really kind so i was just starting
36:33
out that's cool that's good and chloe you're a renter yeah i'd probably say
36:38
like no extra costs like your bills your music license heating that's normally
36:44
included in your rental price or you You don't have to think about that.
36:46
It's always really great.
36:47
I think being able to, if you're allowed to, like, change up the room,
36:51
decorate it how you want, that's always a really, really great advantage as
36:53
well to make it your kind of space as well.
36:56
Nice point. Yeah, you do that autonomy of creating it. I suppose it all depends
37:00
on what sort of person you are as well.
37:01
Because, I mean, I'm sure we'll talk about the disadvantages in a second.
37:04
But does it take a certain type of person, do you think, Chloe,
37:08
to be able to survive in where you're just renting a room? You've got quite
37:10
a lot of responsibilities as well, haven't you?
37:12
Yeah, 100%. i think because i was within a
37:15
gym so you're also a face within even though i
37:17
was like a sole trader within that gym you still are a face for
37:20
the business so i think that is also quite a responsibility to be or present
37:25
all the time or to be there as well yeah yeah so i suppose again it depends
37:30
where you're renting it's a lot of depends in this isn't there amy did you have
37:34
any good experiences to renting or was it was it all just people taking advantage of your personality No,
37:39
at one point I was working at three different places at the same time.
37:43
Wow. So you had three different sort of.
37:46
Sort of you know three different areas where you could get different clients
37:49
from so that was nice you weren't sort of using up
37:52
you know all the clients in one area and is
37:55
that sorry that's interesting was that because you wanted that or you couldn't
37:58
get enough hours or you couldn't do have enough time hours but
38:01
also i was trying to sort of move from
38:04
different so i i lived in one area and they were quite far you
38:07
know relatively far away so you're in different
38:10
from town so a lot of
38:13
new clients in each area so
38:16
that was good and it was nice working with
38:19
other people you know I miss that now you can be lonely working on your own
38:23
so there were other therapists there and some of them were different disciplines
38:28
so we could cross refer and that worked really well really helped build my business
38:32
up made some really nice relationships I'm still still in contact with two of the places.
38:38
Now the third place, that's just for renting rooms out.
38:41
They weren't therapists, but they were all really, I really love my time with all of them. Yeah.
38:47
So that's an interesting point as well. And we've talked about that a lot on
38:50
the show is the benefits of working with other therapists because it can be
38:54
a great learning experience.
38:55
It helps with imposter syndrome.
38:58
It helps with your client base because you can send people to other therapists
39:01
and they'll send them back to you sort of stuff.
39:03
Can you achieve that then with certain setups helps where you are renting a
39:06
room if you're renting a room in a building which has got other therapists also
39:09
renting rooms i guess you can have that if everyone kind of likes meets up together
39:12
can you get that for just renting.
39:15
This is exactly what we do now at the clinic.
39:22
So we moved away from associates.
39:26
So the clinic is not anymore a provider of soft tissue therapy services in Exmouth, in Devon.
39:34
The clinic now is a space where therapists provide services to the community.
39:47
So that's what changes for us. We are not the provider anymore of the services.
39:53
We are providing rooms for therapists to provide services.
39:57
And the way we do it, we choose
40:00
very specifically the people who hire
40:04
those rooms so we have a very strong core team we
40:07
do not allow people we never did people from oh
40:10
i just want to rent the room for one hour they still
40:13
do a doc but they're chosen to to work within the clinic and we run it still
40:19
as as a clinic team so you know the the difference is and and i like you know
40:25
many clinic can have that the model the difference is that instead of of being on an associate,
40:32
they are room higher. What is the benefit of that?
40:37
For the therapists, we went into room higher for different reasons.
40:40
Once because VAT, it's a problem.
40:43
If you are in a clinic like ours, yes, I am in the property business. Absolutely.
40:51
In the estate business, my dear, like Gary said.
40:56
So it's, what do you call it? Oh, I just, my menopausal brain,
41:02
I just lost, lost my thread.
41:05
What was I saying? That's, that's my menopausal brain. Gary,
41:08
no, it's Gary's fault. Gary just jumped in. Yeah, yeah, it's Gary that is just...
41:13
Yes, so moving over from an associate to a room hire.
41:19
And that is better because for us, you hit the VAT very easily.
41:24
So if you have three rooms and you're not an HCPC, you're not registered with
41:30
your HCPC, when you're an associate, all the money of the clients come into you as the clinic.
41:39
Does not matter how quickly you give your
41:42
60 percent back to the therapist the hmrc
41:46
sees the money as your turnover and out of the turnover the charge vat the vat
41:53
them is paid out of your share as a clinic owner that is not viable so that's
41:59
why as a clinic as a massage clinic clinic, we know HCPC,
42:03
we went for room hire.
42:05
Once we've done many years of associates, we knew then that I had a very strong
42:13
core team that really believed in what we were, our ethos.
42:17
I was then safe to go room hire.
42:20
Why safe? Safe because when you're in your room hire, you don't have quality control.
42:25
I cannot tell my therapist, you have to do I can, they can come and ask me some
42:32
support, but I'm higher in the room to them.
42:36
So it's a very different mindset. You got to be absolutely sure that the people
42:42
that renting from you, they are not going to be the same.
42:46
You know much in your ethos from but from another perspective it's wonderful
42:51
because it gave them the tiny little bit more like Sarah said autonomy but also
42:58
what they're purchasing and I said that very often I said that to the to the
43:03
room I'm renting for my therapist in another clinic.
43:07
I said that you're not paying for the
43:10
four walls or for the towels or for the couch don't
43:14
think like that when you're going to room hire
43:17
choose the right clinic and why
43:20
your pain is not for the room you're paying for the
43:23
clinic name for the experience
43:26
for the exposure people that come
43:29
into our to to hire from us
43:32
you know my therapist they are
43:35
paying not for the clean for the room themselves they're
43:38
paying for the fact that i've been we've been there for 20 years that
43:42
people know about the clinic so
43:46
that's something which you provide you don't have to provide that do
43:48
you you could not advertise them or put them on a website
43:51
or if they're renting you could just say you're by yourself just give me the
43:54
money so that's kind of why would i why would i not advertise them so yeah well
44:00
why would i not advertise them you know i wanted the clinic to be busy first
44:05
of all as a clinic owner you choose the right therapist attitude is way more.
44:12
Important than sometimes you know skill set
44:15
because attitude is really attitude with
44:18
the clients you know i don't want the therapist after 45
44:21
minutes that you know the treatment is
44:24
45 minutes and then you see them coming out at 40 minutes and
44:27
i could not tell them anything right clary i want to bring you in because you
44:31
were shaking your head when you were like oh working by myself has not been
44:34
a very very encompassing oh everyone's gonna love me and talk to me and share
44:37
stuff you haven't had that because you haven't bumped into that kind of employer
44:40
that what kind of clinic owner have you you've had different experiences.
44:45
Oh, sorry, I've got you on mute because I was trying to sort out an echo.
44:48
There we go, you're back.
44:49
Yeah, no, where I've been by myself kind of for like four years,
44:52
it kind of wasn't until last year that I realised how lonely I kind of was within
44:57
this world because I connected with a few therapists in my local area,
45:02
meet up with them, have a chit-chat.
45:03
But I think when you work by yourself, and sometimes the gym I was working in
45:07
is empty, there's no one passing by to have a chit-chat to.
45:10
I never spoke shop or therapy shop with anyone.
45:14
I never spoke about oh I had a client in
45:17
the other day who had this this and this I'd never have I
45:20
had so long where I didn't have that conversation with anyone
45:24
unless I really really went to
45:26
meet up with someone so I think now where I'm in an environment
45:29
yes okay I am the only therapist or body
45:33
work person in the building it's nice to have someone to
45:36
speak to about clients and oh I had a really awful client
45:39
blah blah blah it's really nice now
45:42
to have that even though we're very different industries it's nice to
45:45
have those conversations whereas when I was in the gym I would
45:48
not talk shop for months and months and months with someone unless
45:51
I listened to like one of these podcasts or if I really was
45:55
really to seek it out I wouldn't have a conversation
45:58
about my career or I wouldn't almost like a CPD conversation I just wouldn't
46:02
have them so I think being in somewhere like Anne-Marie's place where you've
46:07
got lots of people talking all the time being able to pass on experience is
46:11
really really great if you can rent from somewhere I I do think it's worthwhile
46:14
or if you are renting by yourself,
46:16
it's worth trying to really seek out those conversations because I realized
46:20
I wasn't having them and I wasn't understanding my knowledge because I wasn't
46:23
having the conversations.
46:25
That's interesting. That's a great point. And I love the way you say that even
46:28
if even though you're in a place now where you're renting, even though they're
46:32
not also soft tissue therapists, there's still some really important conversation
46:35
to have just over working with clients.
46:37
You're all working in that industry and there's going to be some great crossovers
46:42
and things. Good to hear.
46:44
Sarah, haven't heard from you for a while.
46:50
And what's your yeah your renting versing
46:53
so versus associate so you're from home
46:56
in the moment and you're renting it's tricky because you're renting
46:59
depends who you rent with but what would you recommend to people
47:02
obviously if they are renting they need to try and find
47:04
someone who's maybe going to give them above and beyond you know and the type
47:09
of person yeah it's i've had yeah a few different experiences so because at
47:13
the moment i'm at home and i'm an associate yet i'm inherently a little bit
47:16
lazy with my marketing so i need somebody else to do it for me but with room
47:20
rental i found in both the places i've rented they i've been on their website.
47:25
There's been varying amounts of how much they try to
47:28
market you but again that's a bonus because they don't
47:31
have to do that for re-rental so so i've had
47:34
i haven't had a bad experience to be honest it's been nice
47:38
i've been part of part of both clinics but like
47:41
chloe was saying it's nice to have other people to talk to so i've both both
47:47
of my room renters have been within clinics rather than in a separate building
47:50
or you know with different businesses so i've had the luxury of being able to
47:54
speak to or refer to osteopaths and hypnotherapists and physios and all sorts of things,
48:00
so i'm quite happy with my experience excellent i
48:03
would say i would yeah i would say if you if you
48:06
don't want to work from home i think rental's a really really good option
48:09
if you can find the the right clinic that's supportive and like
48:12
anna said if you agree you know if your ethos you
48:16
know if they if you agree with theirs they agree with yours then if you've got
48:20
a good match then i think that's a good starting point excellent what about
48:24
we're getting close to time now what about money is it a gross generalization
48:28
to say that one form like associate versus rent is going to get you more money
48:32
to some people think that's the case or is there yeah how does it work.
48:37
I don't think so you know there are pros
48:40
and cons to all all of them you don't know I've got
48:42
my own leasehold now so when I was working at my
48:46
peak at my peak when I was working these three
48:48
clinics I think I was paying about a thousand pound
48:51
a month in in room rent and the rent was reasonable I
48:54
worked a lot of hours partly it was my own fault because
48:57
I didn't want to take the day whole day rent because
49:00
I was paranoid about being ill or something
49:03
like that so it was partly my own fault but now I've got
49:06
a leasehold which is much cheaper but I also
49:09
have hidden expenses you know I have the the heating
49:12
bills the electricity bills I'm lucky
49:15
I don't pay rates because it because I'm it's such
49:18
a small old building but that some people
49:21
have to pay rates I've always done my own advertising so
49:24
that's and I don't particularly advertise that much so
49:27
that's not a problem but you know you are responsible for everything music licenses
49:31
insurances building building insurances you know the list goes on so although
49:37
I pay a lot less per month in rent there's all these hidden expenses it probably doesn't work out.
49:45
That's what I was going
49:48
to say because we looked at it and I helped some
49:51
of my some because some of my therapists I
49:54
encouraged them or they wanted to work from home as
49:57
well so I encouraged them to do that because I think
50:00
it's really healthy for them to do and
50:02
for them to see the difference although you have to be careful
50:05
with whom you do it in kind of so they don't take clients home instead of seeing
50:10
them at the clinic however when we done the calculation you'll see you even
50:15
you just see the nails so if you do a calculation over one year so not three
50:20
months over the one year and you look at the expenses.
50:24
For room hire so my therapist come in they pay that room hire which is different years years.
50:31
And and that's it they go home and you know they're done they don't have much
50:37
more on top of that and you look at from if they work from when they work from
50:40
home the difference is no law in my look they're working from home or having
50:46
got die expenses but you have that time,
50:49
expense that people do never think time to
50:52
book your clients in time to you know your
50:55
booking booking system the time to do all these
50:58
bits in the room you know washing the towel all
51:02
those hidden costs which are not hidden anymore once you've taken them into
51:06
consideration so actually the difference is not and the other thing i say instead
51:11
of always look again it's a mindset instead of look you know it's more expensive
51:15
look at the added value so working for a clinic that that is well known, for example,
51:22
there is, so if you work from home, and you go, you started out,
51:27
you know, but you go, you provide five hours, slotted hours,
51:32
if you haven't got a client there, you haven't got a client,
51:37
well, if you're working from a clinic, there is more chance,
51:40
you got more fruitful, and the client will actually be filled for,
51:46
you know, will be filled for you every time you don't have a client that is
51:51
money lost and when you work by yourself,
51:54
that is money lost for a clinic it's in my interest to fill all those hours very interesting.
52:01
There's something i think i recall emmy bringing up
52:04
before and what's something that can be a
52:07
real problem in this industry is burnout
52:10
because you're thinking the only way i'm going to make more money is by
52:13
doing more clients and we're going to have some really interesting episodes coming
52:16
up showing that massage therapists especially now
52:19
we realize that the skill is not just what we're doing with
52:22
our hands we can work with clients even when
52:25
we're not seeing them we could do it virtually we could be
52:27
doing it with a spreadsheet and monitoring them because because we realize now
52:31
we are facilitators we're educators we're doing so much more we're listeners
52:35
we're doing so much more than just what we're doing with our hands there's new
52:38
business models where you can be earning money whilst you're massaging one client
52:42
and something else is happening in the background or that That evening,
52:44
you can tap into something on your computer.
52:46
So we're going to have a really good guest who's going to be talking about that.
52:49
But in order to avoid the temptation of just I'm going to do nine hours a day
52:55
back to back because I need the money.
52:58
Do any of these particular systems help prevent that? Is there an advantage
53:01
of working with somebody who's going to say you're going to burn out rather than just by yourself?
53:05
Or what do you think? What experiences have you had?
53:09
If you're renting a room and you're only renting set days because there's other
53:13
therapists there, you can't be working the days that you don't have that room.
53:18
Unless you manage to find three rooms. I have definitely been guilty of doing that.
53:25
You have to be very self-disciplined when you've got that room,
53:27
you know, seven days a week with my leasehold.
53:30
I can go in and work whenever I want to. and I'm trying
53:33
to be more disciplined and book time off because
53:36
I've got other things that working from home things
53:39
to do I've got paperwork I've got work for the
53:42
school I've got CPD I've got other
53:45
stuff to do so I'm trying to be disciplined and block
53:48
a day out but it's hard when you've got a client and they're
53:50
messaging you they're injured or you know that
53:53
they're a lot of my clients have a lot of complex psychosocial issues and they
53:59
want your they want you they they want your time it's really hard to say no
54:03
sometimes so you do have to be extra disciplined then definitely and I've not
54:08
always managed it I'm definitely getting better at it.
54:12
I think I really I'll remind you close to time
54:14
but again just to reiterate I've just found the date on Tuesday the 19th
54:18
on the Sports Therapy Association podcast join either
54:21
on YouTube or Facebook where our guest is going to be talking
54:24
about a particular business model which is
54:27
hybrid and and he regards guards he's from america he
54:30
works with the rehab guru guys and
54:34
it's and he's showing us how we should really as
54:36
health care professionals be moving into a hybrid kind of
54:39
care where we are looking after people whilst we're maybe
54:42
treating someone else for for monetary value and
54:45
to stop ourselves from burning out because for too long now
54:48
the health care system has been based on you only make money whilst
54:51
you're seeing one person in front of you and that's a really really difficult model so
54:54
i do encourage you to listen to that one are we
54:57
burning out because we are doing too many hours
55:00
or it is all the other hidden things
55:04
around being a massage therapist that makes us burning out because actually
55:09
i from the response i had from my therapist the the fabulous things about being
55:15
you know in a supportive clinic is the fact that you're are supported in doing other bits,
55:23
or you know if you don't want to do room hire you are in a place where you can do associates and.
55:29
A lot of that marketing, a lot of that is not by yourself anymore.
55:33
And that's why a lot of people often get burned out and they feel,
55:36
oh, I should be doing that, but I do not know how to do it.
55:39
But that's why you are renting the room from a clinic or that's why,
55:42
you know, you're an associate from a clinic.
55:44
You know, go and approach the clinic owner, whatever your relationship is,
55:48
and say, what can we do to get more clients in, to get more sustainable client base?
55:55
And actually, the clinic owner should also be there. there doesn't matter
55:58
if you're a room hire as well you should also be there to support the
56:02
well-being of the therapist and be you know be
56:05
on the ball so you may also have
56:08
other facilities you know like I mean I'm busy
56:11
enough that I can afford looking at and I
56:14
also pay because I hate tech anything to do with
56:16
technology I pay someone to do a lot of my techie stuff
56:20
that I hate doing and that takes a great huge load of
56:23
me I pay someone to do half my laundry but but
56:26
that's also something you can potentially get from a clinic owner if
56:29
you know that you're that's what they're covering and also
56:32
they will love that in me they
56:35
will love that if somebody says to me says Anna do you know
56:38
what I would prefer to pay a little bit less
56:41
but I'll help you to do those other bits and
56:44
pieces I will absolutely take it off their
56:47
hands because they people there
56:50
is still this very very misunderstood opinion
56:54
that we are all reckoning it as clinic
56:57
owners or as room hire owners in
57:01
our profession profit margin is very little because you know people needs to
57:09
be paid the right you know needs to be given the right fee you cannot charge
57:13
a client you know 90 pounds per treatment at least where i am so profit margin
57:18
is really little but guess what.
57:21
Heating costs a lot of money booking system costs a lot of money insurance costs a lot of money so.
57:27
Yeah well i'm not gonna even say that yeah you
57:31
know so if somebody says anna i'll help you doing a little bit of
57:33
facebook or i'll help you doing this spreadsheet you know you
57:36
will they will love and then you
57:39
grow you feel part of the growth of the clinic that's how
57:42
you build team work excellent right
57:45
look it's it's nine o'clock i want to i
57:48
was thinking the other day i want to kind of finish these podcasts with
57:51
what i'm going to call putting theory into practice where we kind of collect
57:55
our thoughts and we kind of give some advice to the listeners otherwise it's
58:00
just a load of kind of talking which is great so sorry to spring this on you
58:03
it's just an idea i had the other day but when you think yeah yeah it's just
58:07
a came to me by myself when i wasn't talking to anyone else.
58:10
And yeah, so I want you to have a little think of, imagine there's someone out
58:13
there, they can't work at home.
58:15
Let's take that out of the equation. They haven't seen,
58:19
louise ash's lounge conversion they haven't seen that yet so thinking i can't
58:22
convert from home i'm gonna go out and i'm gonna rent i'm gonna pay someone money to use their room,
58:28
just think each of you one bit of advice and that's tricky to
58:30
think about one bit of advice where you think right you're gonna do that great
58:33
bear in mind okay have a little think what you would advise as soon as you have
58:38
got something which you think this is the most important thing go out and do
58:40
it you can you can speak out proudly this is putting theory into practice If you're new to it,
58:49
actually do bear in mind working from a clinic.
58:53
Because you do get that support.
58:55
It really helps you build your column up and your client base up.
58:59
And you've got other therapists there to learn. You don't know what you don't
59:04
know. You've got other therapists to bounce ideas.
59:06
If you get a tricky client, you don't know what to do. So actually I'd say if
59:09
you're starting off rather than go it alone, do try and work in a clinic setting.
59:14
I think it's really, really good to start off with.
59:18
It's a hard thing on your own, on your own.
59:20
So don't rush into the idea that my own little room, I can decorate it like
59:24
I want. It's going to be lovely. It's just me, me, me. I'm tired of you're going to benefit.
59:27
If you find the right employer, the right clinic owner, then you're going to
59:31
potentially have lots you can go for. Great.
59:33
Who's next on putting theory into practice?
59:37
I'll go. Just, I would say, be really clear on what the clinic or the room renter is offering to you.
59:44
So in my case, it was through clinics.
59:46
So just see what they're including in that room rental price.
59:50
Is it literally just the room? Is it going to be clean? Is it going to be couch roll?
59:55
Just be very, very clear on what there is and isn't included.
59:59
And then there's no surprise. Excellent. I would probably
1:00:02
say it's a stepping stone wherever if you just pass out
1:00:05
and wherever you end up it's a stepping stone to your next place
1:00:08
it doesn't matter if you're in a dingy gym like I was
1:00:11
where it's noisy you've learned so much
1:00:14
from being wherever you are and you know then what
1:00:17
you want now so I know what I've got now fits me everything is a stepping stone
1:00:22
so even if you rent somewhere that's fall for there will always be somewhere
1:00:25
better and you'll always learn learn from your past experiences that's great
1:00:29
that's really nice yeah very inspiring that's good yeah good point anna maria
1:00:33
putting theory into practice what do you think.
1:00:38
Create for any type of room hire create your own little spreadsheet where you put down every single,
1:00:47
expense every single the time
1:00:50
that you spend doing things because then it gives
1:00:53
you a very good idea where you are in both
1:00:56
types you choose what is good
1:00:58
for and i was gonna say i had to rethink it because i was gonna say what
1:01:01
sarah said don't just look at the price look what do
1:01:04
you get in the price because in that 15 pounds per hour
1:01:07
you get the towels grab that you get towels clean done for you grab that that
1:01:12
option so my next most important thing is you create yourself a a spreadsheet
1:01:18
and I can send it to all of you because I have it done with all the costs but
1:01:23
in those costs do not calculate calculate,
1:01:28
The time you're spending doing things, because that's it's, you know,
1:01:33
it's not only what you pay, but, you know, how much time you spend doing,
1:01:37
you know, for example, the towels, because then you get a good idea where you are.
1:01:41
Is it worthy for me to to take this particular deal or should I go into the other deal?
1:01:47
And the last thing, remember, you do not hire a room.
1:01:51
You're hiring a clinic experience. experience you're hiring the place that the
1:01:57
clinic has the the name that the clinic has in the industry so you go there
1:02:01
nobody knows you but they know the clinic so that's why you get the clients.
1:02:06
Good advice good stuff brilliant okay well
1:02:10
look thank you people as gary says thank you all for giving
1:02:12
your time and experience to the wider membership we
1:02:16
appreciate it we will be back people next
1:02:19
week on Tuesday March the 5th it will be for
1:02:22
part three which is going to be how to
1:02:25
set up a massage therapy business part three mobile and
1:02:28
event work so we will have an STA panel
1:02:31
of therapists from the STA who
1:02:34
have been involved either currently or in the past in
1:02:37
mobile work and also event work
1:02:40
and we're providing some of the highs and the lows and bits of advice for
1:02:43
getting involved in that if it's something you're thinking of getting
1:02:46
into to um if you are an sta member and you'd like to
1:02:49
be part of the sta panel next week and you listen to this podcast before
1:02:52
march the 5th then send an email to
1:02:55
matt at the sta.co.uk or just message me
1:02:58
on facebook or instagram or wherever you find me and you'll
1:03:01
find me as at bun chat live or you can also message the
1:03:05
at uk underscore sta which is the
1:03:07
sta username and and yeah still time to do that a great experience and we just
1:03:14
love to hear other therapists of what you get up to there's so much pearls of
1:03:18
wisdom that come out from that it's a really great way of learning because it's
1:03:20
just so context-based it's so real i'm talking of which thank you so much tonight's sta panel.
1:03:25
If you do want to contact them we'll make sure this all goes into the show notes
1:03:28
but you've been listening to chloe reynolds of cr sports massage therapy who
1:03:32
you can find at cr sports massage.co.uk thank you chloe and you've been listening
1:03:37
to sarah jones for affinity body works who you can find at affinitybodyworks.co.uk.
1:03:42
Immy Tester, who's the owner of Back on Track's soft tissue therapy,
1:03:45
who you can find at backontracksholistic.co.uk.
1:03:49
And Anamia Matsieri of the ST School, who you can find at thestschool.co.uk
1:03:54
or across social media at the ST School.
1:03:57
So thank you everybody for joining us and giving up your time. Really appreciate it.
1:04:01
And yeah, those who joined us in the live lounge, thanks as well.
1:04:03
It makes all the difference having you join us live. It inspires us with your
1:04:06
questions and reactions.
1:04:07
So if you are listening to the podcast and you want to form part of the live
1:04:09
event, then do. Right. Thanks, people. Thanks.
1:04:12
Music.