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37. Mastering Difficult Conversations

37. Mastering Difficult Conversations

Today’s episode is focused on mastering difficult conversations.

Although it is difficult to have these conversations, it is part of your role, and you are doing what is right for your team and the company. Your team is seeing the lack of performance just as much as you are. Your management is watching to ensure that you are going to handle the issue. Have the courage to hold people accountable, but also remember to have compassion for the person going through it.

Most of the time the anticipation of having the conversation is way worse than the actual…

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