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Latest / Valley Hatchery Podcast

Chicken Support Insights - Episode 24: Shipment Day Problems? Here’s Why Fast Communication Matters

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Most customers do not realize this, but one of the biggest rookie mistakes on shipment day is waiting too long to communicate concerns after opening the box. In this episode of Chicken Insights Support Podcast, Cortney and Tina explain why fast communication during live poultry deliveries can directly affect chick recovery, customer support outcomes, and guarantee protection during those critical first 24 hours. Customer support does not end after the sale, but many customers mistakenly assume they are on their own once the chicks arrive…

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