Latest / Becker’s Healthcare Podcast / Dawn Rock-Tremble, Senior Vice President and Chief Compliance Officer at Encompass Health
Transcript
- 0:02This is where health care leadership comes together.
- 0:04Becker's sixteenth annual meeting brings more than 3,500
- 0:07hospital and health system executives and nearly 800
- 0:11speakers to Chicago April.
- 0:14This year's event includes keynote conversations with Dallas
- 0:17Cowboys legend Troy Aikman and former president George
- 0:20w Bush. For the agenda and event details,
- 0:23visit beckershospitalreview.com
- 0:25and click on the events tab in the
- 0:26upper right. We're looking forward to hosting you
- 0:29in Chicago.
- 0:32This is Scott Becker with the Becker's Healthcare
- 0:36Podcast.
- 0:37We're thrilled today to be joined by a
- 0:39brilliant leader. We're joined today by Dawn Rock
- 0:42Trimble,
- 0:43and and Dawn is senior vice president and
- 0:46chief compliance officer at Encompass Health. She's gonna
- 0:49tell us about the trend she's watching, her
- 0:51career, and a lot more. Dawn, can you
- 0:54take a moment and introduce yourself and tell
- 0:56us a little bit about Encompass Health?
- 0:59Absolutely.
- 1:00So, as you mentioned, I'm Dawn Rock Trimble.
- 1:03I have been with Encompass Health for ten
- 1:06years in this role as the SVP and
- 1:09chief compliance
- 1:11officer.
- 1:12Encompass Health is the nation's largest owner and
- 1:16operator of inpatient rehabilitation
- 1:18hospitals.
- 1:19We've got 173
- 1:22hospitals in 39 states
- 1:24and Puerto Rico. We are publicly traded,
- 1:28and,
- 1:29these are very specialized
- 1:32hospitals
- 1:33helping people get back to
- 1:36the lives that they knew,
- 1:38before
- 1:40accidents,
- 1:41traumatic brain injuries, anything that would require them
- 1:45to relearn
- 1:46some of your basic
- 1:48skills of daily living.
- 1:50Thank you. And and and, Duane, you've had
- 1:53this remarkable career.
- 1:55You you spent time at Johns Hopkins, at
- 1:57Kaiser. You're a lawyer by background.
- 2:00A literally magnificent career.
- 2:02Take a moment before we talk about trends
- 2:04and where you're most focused right now.
- 2:07What's some of the advice that you would
- 2:08give to emerging leaders
- 2:10trying to have terrific careers? And I think
- 2:12you've been at a Compass Health now for
- 2:13more than a decade,
- 2:15so you just just fantastic.
- 2:17What advice would you give to emerging leaders?
- 2:20Well, there are two things.
- 2:22I've had this question before and two things
- 2:25that I think really stick, and they were
- 2:28valuable to me. The first is networking.
- 2:32I can't say enough about the value
- 2:35of networking.
- 2:37Any and everything that I've ever gone through,
- 2:40there's never been a reason for me to
- 2:43reinvent
- 2:44the wheel
- 2:45because there's someone out there who's been through
- 2:48whatever it is that I'm currently going through.
- 2:51And so I tell people, do not be
- 2:53afraid
- 2:54to pick people's brains. And I found that
- 2:57leaders
- 2:58generally
- 2:59want to help. And, of course, I'm I
- 3:02may be biased, but especially
- 3:04compliance professionals because
- 3:07we live in a space of ambiguity.
- 3:11And so
- 3:12I have found that,
- 3:14leaders have always been willing
- 3:16to talk through issues and to offer really
- 3:20good sage advice
- 3:22on, how to attack whatever problem you're facing.
- 3:27And I and and beyond that, you never
- 3:30know what doors can be opened,
- 3:34just from the value of networking. So I
- 3:37always tell people,
- 3:39try to meet as many leaders in your
- 3:42field as possible because they will be
- 3:45your most valuable asset.
- 3:49And I just talked about this a little
- 3:51bit. It's don't be afraid of ambiguity.
- 3:53It can be scary,
- 3:55especially when it's your job,
- 3:58to make some decisions
- 4:00where
- 4:01nothing's ever black and white, and everyone every
- 4:04lawyer will tell you that.
- 4:06Very few instances,
- 4:09where things are very black and white. We
- 4:11live in a space of gray.
- 4:13And so learning to,
- 4:16thrive in that space,
- 4:19I think ambiguity
- 4:21gives you an opportunity
- 4:22to create something out of nothing.
- 4:25And people tend to they they want the
- 4:28black and white. They want
- 4:30to be able to go to a statue
- 4:33or to go to some regulatory guideline, and
- 4:36it tell you exactly what to do.
- 4:39But those instances are very rare, especially in
- 4:43my line of business. And so I tell
- 4:46people, don't be afraid. Don't shy away from
- 4:48ambiguity. Look at it as an opportunity
- 4:52to develop a rule, a practice, a process,
- 4:55a law, what have you,
- 4:58that others can follow behind you.
- 5:01Thank you so much. And talk about in
- 5:04the in the world that you live in
- 5:05today,
- 5:06either the compliance world or the hospital world,
- 5:09what are some of the core trends that
- 5:11you're watching closely?
- 5:14Well, I would say like everyone else in
- 5:16health care these days, artificial
- 5:18intelligence is high on my list of things
- 5:20that you just can't escape. This truly is
- 5:23an example of if you can't beat them,
- 5:25join them.
- 5:26AI has truly just become inescapable.
- 5:30So we're examining ways that AI can provide
- 5:33value
- 5:34in a regulatory compliance space.
- 5:37I think because it's been largely
- 5:39unregulated,
- 5:41and those existing regulations have been issued
- 5:45by various states making
- 5:47consistency
- 5:48minimal at best,
- 5:50we compliance folks,
- 5:52those of us who live and breathe the
- 5:54structure
- 5:55that regulations
- 5:56bring,
- 5:57have been closely watching these industry trends in
- 6:00hopes of,
- 6:02either anticipating
- 6:03or perhaps getting out in front of some
- 6:06regulatory
- 6:07oversight.
- 6:09I don't think that I am the only
- 6:12compliance
- 6:13professional
- 6:13who thinks
- 6:15that some very stringent regulations are coming down
- 6:18the pipe.
- 6:19And so we just wanna be prepared when
- 6:22it happens.
- 6:24And
- 6:25and to prepare for that,
- 6:27I've really been very closely watching
- 6:30the
- 6:32regulatory
- 6:32activity,
- 6:35around AI in these various states.
- 6:39And and how do you see the evolution
- 6:41of AI and some of the compliance there,
- 6:44and how challenging
- 6:45will will some of that be?
- 6:47I don't well, I I can't
- 6:50say how
- 6:52challenging it will be because we're in such
- 6:55we're in very early stages.
- 6:57I'm hoping that
- 7:00there will be some consistent,
- 7:04regulations,
- 7:05meaning that regulations will come out at the
- 7:09federal
- 7:10level,
- 7:11rather than
- 7:13each individual state having its own set of
- 7:16unique laws.
- 7:19But until that happens,
- 7:22the best thing we can do is
- 7:24watch
- 7:25trend what's happening at a state level,
- 7:28in hopes that if and when
- 7:31federal regulations
- 7:33are issued, we're prepared
- 7:35to quickly implement,
- 7:38or or make any changes that we would
- 7:41need to comply with the federal regulation.
- 7:44Thank you. And and you've had this remarkable
- 7:47career, remarkable leadership.
- 7:50Let me ask you this question, Duane. What
- 7:52what's one thing that has stuck out to
- 7:53you in your career that that that's maybe
- 7:57excited you
- 7:58or surprised you, positive or negative? Tell us
- 8:01something that has stood out to you in
- 8:03your career.
- 8:04When I look back
- 8:06over all of these years,
- 8:10I
- 8:10I am smart enough to know that I
- 8:13got into compliance
- 8:15when compliance was still very much in its
- 8:18infancy,
- 8:20and that allowed me
- 8:23to move up the food chain, for lack
- 8:25of a better term, fairly quickly.
- 8:29In hindsight, I wish that I had
- 8:32moved a little slower.
- 8:35Compliance is a very exciting field
- 8:38because it
- 8:41it borrows from so many other fields.
- 8:45So my
- 8:46my background is in social work,
- 8:49and you would be surprised at how often
- 8:52I
- 8:53tap some of my social work practices
- 8:56in this field that's largely,
- 9:00legal and regulatory.
- 9:03There were
- 9:05things that I that I had to adapt
- 9:07to very quickly,
- 9:09that I wish I had taken a little
- 9:11more time to delve into.
- 9:14So I think
- 9:16the the one thing that stands out,
- 9:19and and I say this because I'm
- 9:21coming to the end of my career,
- 9:24that I wish I had just taken
- 9:27more time to marinate in some of those
- 9:30parts
- 9:31of the career,
- 9:32rather than
- 9:34being focused on getting to the next level.
- 9:38I I think that is such thoughtful advice
- 9:40and advice you don't hear that often. I
- 9:42think it's it's brilliant and fascinating.
- 9:45Thank you. Talk about as we moved into
- 9:482026,
- 9:49and we're already here,
- 9:51what are you most focused on and excited
- 9:52about this year?
- 9:55Well, I think my response to that question
- 9:57will never change because it's the core of
- 9:59what I do. I'm always focused on changes
- 10:02in law
- 10:03that'll impact our operations
- 10:06and figuring out how to implement them with
- 10:09minimal disruption. That's always the
- 10:12the core focus of what I do.
- 10:15I think that that is not gonna change
- 10:18in these last ten years of my career,
- 10:21unless the career
- 10:22fundamentally
- 10:23changes
- 10:24itself.
- 10:25So that that's always the focus. And with
- 10:29173
- 10:31hospitals
- 10:32and again, in 39 states in Puerto Rico,
- 10:36those changes aren't just changes in federal law.
- 10:38We're thinking of changes in state law and
- 10:41how do you implement those,
- 10:43and how do you continue to have some
- 10:46level of consistency
- 10:47in your operations
- 10:49when you operate,
- 10:51in
- 10:52multiple states.
- 10:54So I think that's that's a,
- 10:57it's a focus, but it's also exciting. It
- 10:59is how do you take this very
- 11:05you you take these laws and you operationalize
- 11:09them in a way that,
- 11:11doesn't result in
- 11:1539
- 11:16different practices.
- 11:18That that's the fun part of my job.
- 11:22Yeah. I think just a fantastic, Dawn. As
- 11:25a fellow lawyer, I feel your pain. I
- 11:28hear you. I love your focus. I love
- 11:30your career.
- 11:31Again, we're with Dawn Rock Trimble today, senior
- 11:34vice president and chief compliance officer at Encompass
- 11:38Health.
- 11:39They have hospitals in 39 states and Puerto
- 11:41Rico, an amazing
- 11:43company, an amazing leader.
- 11:45Dawn, thank you so much for taking the
- 11:47time to visit with us today on the
- 11:48Becker's Healthcare podcast.
- 11:50What a pleasure for me to get to
- 11:51visit with you.
- 11:53Well, thank you so much, and thank you
- 11:54for having me.