The Mindset Shift Behind a True Zero Bug Policy
Chris Church, VP of Engineering at Rainforest, breaks down why a zero bug policy is more than a technical choice. It is a mindset, an operating model, and a culture shift that shapes how engineering teams build, release, and support software at scale.
In this conversation he goes inside the habits that actually make quality a strategic advantage and explains how small releases, strong visibility, and healthy engineering practices create real impact over time.
Key Takeaways
• Quality is not a feature. It is the foundation of trust, especially in a payments environment where even small defects…
The skinny
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