Latest / Beyond Sovereignty / #031 - How I Turned My Salons into 7-Figure Success! 💇‍♀️💸

Transcript

#031 - How I Turned My Salons into 7-Figure Success! 💇‍♀️💸 · Beyond Sovereignty

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The chick that owns L'Oreal is in the top five richest
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women in the world. And you're telling me she can't figure out how
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to be sustainable? L'Oreal, I'm calling you out. I
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am going to give you the top tips that can help 10x
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your business from a nine-figure global iconic brand
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that I worked for for 20 years. Procedures are
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an amazing way to be risk adverse in your salon. You
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might have noticed that there's drama that comes up regularly
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within your salon. That would generally be what you would create a procedure
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around because welcome to a revolution in
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the hair industry. A space where being banked and
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beautiful and creating massive global impact is
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the new standard. I'm Blythe Lankford, and in this podcast, I'm
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going to share with you the exact strategies and insights that helped
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me transform my three salons into seven-figure businesses in
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under 12 months. If you're ready to step into your power
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and grow your wealth and be part of a movement that's changing
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the game globally, then, babe, you're in the right place. So
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let's get started. Welcome to this
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week's episode, guys. I am going to give you the top
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tips that can help 10X your business from a nine-figure global
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iconic brand that I worked for for 20 years. I
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started off with Tony and Guy when I was 19 years old. I
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bought my first Tony and Guy salon at 24. At 26, I got my second, and
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at 30, I
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got my third Tony and Guy salon. Every single salon that
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I bought was in six figures of extreme debt.
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And with my last salon, it was our flagship salon.
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It was the one that was opened up first. It was the
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one that had never produced any profit in
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30 years. It was classed as jinxed, right? Nobody
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could turn this motherfucker around. And then me.
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I did it in two weeks. I want to share with you the
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good, the bad, the scandalous, all the secrets that I
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personally believe helped build this empire that you can take away
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and start to action out into your salon. Mate, you
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don't get to being a nine-figure iconic brand without
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some amazing structure, training, and processes
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that could literally help every single salon. First
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of all, I'm going to go into training, I'm going to go into system procedures, finances,
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and break down all of these, and then I'm going to go into the scandals.
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So stay tuned for that. Let's start with the training, because
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this brand was amazing at
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training. Because it was opened, you know, Tony and Guy, they're
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brothers. And then there was the other two brothers. It was literally just all
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of this family, this iconic family of hairdressers
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from Italy that moved to London. Literally,
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every single team member that they brought in, they've treated like
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family. They would never say no to anything. It
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wasn't a no to anything. It was like, okay, let me see how we can bring
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that in. And that was really the philosophy that I adopted into my
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salons that changed everything because nothing was
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a no. If my staff wanted something, I'm like, figure out the solution
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of how we're going to get there. At start, I was always like, I'll figure out the
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solution of how we can make that happen for you. And then I'm like, you know what?
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You figure it out. You figure out what you want, what the outcome
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is, and the path you need to take to get there. And I
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support you, you know, because if your staff can literally think
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about the solutions to their problems and then the pathway to
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get there, sexy as fuck, because you don't have to worry about
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it. It takes all the pressure away from you. and this
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bringing people in where you're treating them like family. Now I don't mean
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wounded family. I don't mean like treat them like your little sister that
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you treat like a piece of shit or treat them like you know your partner
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and you're being a total victim. I don't mean that ickiness at all. I
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mean treat them like somebody you really care
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and love about. somebody that you really care and
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honour, somebody that you really want to nurture their success, nurture
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their talents, allow them to be and step into the
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person that they've always wanted to be. And when you
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do that and you bring that out in your team, Why
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would they work for anybody else? Why would they do anything
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else? Sure, maybe they want to open up their own salon, but maybe
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they want to open it up with you because you've been the most amazing mentor
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and teacher and trainer to them. Or maybe they want to buy out your business because you're
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ready to sell it for like $20 million and they've got the cash
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because you helped them become a bank salon owner. That's
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a possibility too. So training is
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everything. Now Tony and Guy, you know, are always
4:53
at the forefront of fashion because they work with the big fashion houses in
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London and in every country. So
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really being involved, if that is your thing, with
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fashion so that you can be at the forefront of fashion. or working
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with iconic ambassadors. That's a really beautiful thing.
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I, when I first started out, you know, and I was totally in my ego in my twenties, oh
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my God, I want to be the best at everything. And like doing all the hair shows and doing
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all of that shit. And like, you know, working my way up in that side of things. And
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I realized one day that, fuck,
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you spend a lot of money doing that stuff. And it,
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whilst it's good, it doesn't add Like
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it's great PR, right, public relations, it's great for advertising, but
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I personally felt that it didn't add
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a lot to my bottom line and I stepped away from
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doing that and stepped more into concentrating on my team's
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growth and my team's development and marketing my salons, which
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gave me more profit and turnover on
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my bottom line because I wasn't
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all about the bottom line, but fuck I love holidays and houses and
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cars and shit, don't you? So I sort of
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shifted my mindset around things, but I support you with whatever you do and there's always
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an avenue for growth and wealth in anything that you do. And
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Tony and Guy's ability to train is second to none. I
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personally love Tony and Guy's trainings because we,
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as a brand, like Tony and Guy, I still say we because, you know, 20 years. As
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a brand, Tony and Guy are so encouraging of everybody.
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When I went from other salons into Tony and Guy, because I worked
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for three other salons before I started with Tony and Guy, it
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went from nobody really sharing their information or they'd
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share just a little bit of their skills, not to the
6:46
full capacity of being able to share, and they'd
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always keep a little bit to themselves. They're a little bit greedy or selfish
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or egoic with their training and their sharing. Whereas
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when you come to Tony and Guy, it's about sharing everything and growing and
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evolving together and making training fun. They
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made it so fun that people would come in on their days off and after hours where
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they weren't paid so that they could literally do training. It
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was so much fun. I literally never missed a training day in
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15 years of working with Tony and Guy because the last five years I wasn't that into it. But for 15 years
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I was never missed a training. I was there on my day off, I'd be marking on
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a Sunday the Vartering trainers that would come through so that I
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would get to meet and greet and know everybody in the company so
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that I could be that salon owner that everybody was like, I think I want
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to go and work for Blythe. Or I
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think I want to go and get banked. I should work for Blythe, you
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know, or I want overseas holidays. I should go and work for Blythe. So
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you want to become that trainer that shares
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everything with your staff so that they can be the best. Never
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hold anything back with your team when it comes to training. Allow
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them to be better than you because it will evolve you. A lot of
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salon owners are like, no, I need to be the best. If you do
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that and you don't share all of your skills, you're
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Always needing to be the best keeps you at
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a standard and your team will outgrow you and that's while they'll move. So
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that's why you want to keep on evolving and growing with your team, with
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the industry, with fashion, with all of it and with your
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skills. Like just keep on evolving, keep on going and training and
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keep on training other people because you know, once
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you educate others, then your skills grow and
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evolve tenfold as well. Now
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the number two thing that I think that Tony and Guy do amazing is
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their systems. When I first got into
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it, I was a hairdresser. I'm like, systems, whatever, fucking bleh. But
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we did a really amazing management training for one year when I started being a
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salon owner. They don't do that anymore, but we did a year's training of
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management training, learning the systems and procedures of Tony and
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Guy. Fuck, it was sexy. I actually got off
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on the amount of systems that were in there. I'm a Capricorn Virgo, you
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know, like I love systems. So system
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for everything. And you're like, yeah, but I've got a little salon. I don't need to do that. You
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know what? You need to do it more than anybody else. Because it means that if
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you don't have a system, or recorded systems that
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you are literally training different people the same
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thing over and over and over and over and over and over and over
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and over and over and over and over and over again for decades. And
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babe, aren't you bored of that? Ew. Like
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not only do you not like the system, and then not
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only do you not like recording the system, you're literally talking about
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the same system all the time to new people. But
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if you could, and you can be like, I fucking am a heterosexual. I don't want
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to write shit down. Great, babe. Don't. Create videos.
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Create short videos. Or even the next time you go to train
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somebody or teach somebody a system, get one
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of your assistants to record it or put your ring light there with your
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camera there and record it so that each time that
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you are training somebody on something on a system that like
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it can be the littlest thing like this is how we do the end
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of day cleanup, this is how we make the coffee, this is how we
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shampoo, this is the treatment ritual process
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that we go through. This is how we do the bins. This is how we do the laundry.
10:20
This is how we lock the salon at the end of the night. This is how
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we greet clients. This is how we do our quoting. This is how we close
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a sale. They're all systems. And once you realize that
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every single one of those is a system and you record
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it, then you don't have to do that anymore. you've got
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a video library, a whole portal of library videos
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that you can say to your team member, hey, babe, can you watch the video
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on quoting again? Because I just see that you've got a little gaps in there. You don't
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even need to be a bitch about it or an asshole about it. You can just be like, hey, babe, just go
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and watch that. Or just can you go and refresh on that? And then
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they can go and refresh on it. And then even just say, go and refresh on
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it, and then come back to me and tell me where you want
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to grow in that area. And then they'll be like, yeah, you know what? I was not
11:05
doing this bit so well, so I'm going to really concentrate on that. Because once
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you get them to assess themselves on it, then
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that's when they embody it, that's when they learn it, that's when they grow and they
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actually do that thing. So you want to make sure that you're always holding
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people accountable after you've delegated jobs to them.
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So, system, system, systems, fuck yeah, create more
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peace in your life. Now, procedures. Procedures are
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an amazing way to be risk adverse in your salon, right?
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Because, you know, like you might have noticed that there's drama that
11:39
comes up regularly within your salon. That would generally be
11:42
what you would create a procedure around because rather than
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having fires come up, we want to make sure that we've got procedures that
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are risk adverse to problems that can potentially come up in
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your business. So making sure that you have procedures. Now,
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it's really good as well to assess your business throughout
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the year as well. I mean, we're assessing it all the time, right? Like every fucking day when something
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breaks down, right? But if you've got procedures that
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are there to be risk adverse to prevent fires or
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dramas from happening, then you will save yourself
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so much time and energy because Don't you think it's really weird
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that all of this shit always happens on your day off when
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you go to take a holiday and you're like, you know what? It's not even worth
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me having a day off. It's not even worth me going on holidays because that's where my staff call
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me the most. What the fuck? you know, but it's because
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your procedures aren't sexy, aren't understood and aren't
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embodied by your team. So be risk adverse, create
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beautiful procedures in your salons and it will literally give
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you that time freedom so that your staff are embodied leaders
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and they can lead when you're not there so that you don't need to be their
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saviour. which is really just us being martyrs and victims
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in our own business. So create beautiful procedures and
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create them with your teams. Like, you know, your teams know your business so
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well. So you can even ask them, hey guys, like I want to really make
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everything so that there isn't any more drama and fires and we
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can really figure this shit out. What do you see are risks
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or future risks of this business that we can create procedures around
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so that we can avoid these problems actually ever happening? And
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it will change your motherfucking life. Seriously. Now,
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operations. Operations are also sexy
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motherfuckers. Now, Tony and Guy are amazing with
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their operations procedures, systems, all of
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it, right? So, with their operations, we would literally have
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an operations manual. which is like the Tony Ngai Bible. Now
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this Bible was like so thick and there was literally
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an operation for everything. Whether it was training an employee, closing
13:48
up at the end of the night, it went through all the legalities. So,
13:53
you know, contracts and contracts for different team members. And
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not only the contracts or the levels but
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also the staffing levels as well. So somebody would come in as a senior stylist
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and then move up to a top stylist and style director and art director and what
14:07
was in each one of those things and what the
14:10
staff needed to do in order to move up the different levels, what
14:14
was going to be involved in the training, the training that they needed to do.
14:18
It literally had everything in it. So the operations manual
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is essential. Now, people can be like, yeah, Blithe, but you know, Tony and Guy
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did that for you. You didn't do it for yourself. I'm a fucking Capricorn Virgo.
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Of course I updated that shit my own and I made every single
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one of my salons have their own operations manual. Because I'm also
14:37
not a control freak, but I love fucking operations
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procedures and manuals because I worked with Tony and Guy for so long. So
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a lot of my clients are like, I can't do that, babe. It's
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my gift. This is what I help people do. Yes, you can create the
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videos, make it easy for yourself. You are doing operations, procedures
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and manuals and all of these things every single day. You just haven't put it
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into a manual that is your own salon's manual. And
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once you do. I'm
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speechless, like I'm speechless of actually how amazing that
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will be for your life, but also for your bottom line and
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your mental health. Your operations manual will
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literally provide you so much ease
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and flow in your brain. And when you have that ease and flow in your
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brain, it filters out to your staff, your team, and your clients, and
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you can just sit back, Relax and
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enjoy the show, right? You can have a well-oiled machine
15:37
that you do not need to be at each and every day. And
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this well-oiled machine, which is your business, functions without
15:44
you, makes money without you. Yum, yummy,
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yum, yum. I want that for you, okay? So operations
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manual. And if you're struggling with that, Get a mentor that
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fucking loves that shit, right? Or a
16:01
mentor, or if you're an elite salon owner, you
16:04
can have a mentor come into your business that can literally watch your
16:08
operations and create a manual for you. That will cost you,
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so make sure you're banked before you reach out about that one. The final thing
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that Tony and Guy are epic at is
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finances. They are ninja
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with finances, right? Every single week, every single
16:27
salon around the world, but especially in Australia, what
16:31
we would do is every single salon every week had to
16:34
have its reporting into head office by the
16:37
following week. So we would either, on
16:41
a Saturday night ... Losers, all of us would do it on a Saturday night.
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I'd get my staff to do it. Anyway, I'd pay somebody to do that at the end of the day
16:49
so that I didn't have to do it. I really recommend delegating and then
16:52
holding people accountable for it because, you know what? There is people that
16:55
want to do that shit. There is your apprentices like, I
16:59
want to earn an extra hundred bucks a week. Okay, do you want to stay back for an hour on a Saturday night and
17:02
do this thing for me? Yes. Amazing. I'll hold you accountable and
17:05
double check that it's right on Monday, but, or Tuesday depending if
17:08
you have the day off. but there's literally people in your business that are like please give
17:12
me more money, please give me more money, please give me more money, give me the shit jobs, give me the shit jobs and
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you don't want to do them and you're holding on to that extra hundred bucks when you could
17:18
literally go and spend that Saturday evening leaving early
17:22
to go to the beach and have dinner with your kids and your partner or
17:26
leaving the salon early so that you can go and have a long weekend away at an amazing
17:29
retreat centre that's just for salon owners in the Northern Rivers, aka my
17:32
house, or whatever the fuck you want to do. Go
17:36
out and party, don't get on the coke, but if you do, just make sure you have a
17:39
detoxing meal the next day. But finances,
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so every single week they would do reporting and every
17:46
single salon would be assessed against each other's
17:50
salons, right? And then they would have a printout to us by
17:53
the following Tuesday or Wednesday of how every
17:57
single salon did the previous week. And all of our
18:00
staff would be able to see how they compared against the other
18:03
staff. And it was great because my staff
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are always at the top. And it was also great because then
18:10
the staff would be able to see where they were at
18:13
and how we could grow and evolve. And we were like, you
18:17
know, fighting against ourselves. It was like my
18:21
team in one salon fighting against my, there were nobody fighting. They
18:24
were just healthy competition. It was literally like my team members in
18:28
one salon against my team members in the other salons because they
18:31
were the top of our salons. Like my teams were
18:34
the top retailers and treatments and rebookings of
18:38
Tony and Guy Australia and I
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wanna help you do that too. I wanna help it where you can literally
18:46
maybe compete against another salon that's
18:50
in your area. Like you can share shit. You don't need to do this by
18:53
yourself. You're not alone in this industry. There is literally like,
18:57
as I was saying in the previous episode, we're perfectionists and we try and
19:01
hide the things that we are doing so that we're not seen as being
19:04
bad or wrong. But when we start to share and express this
19:08
with other salon owners and other team members, We
19:12
get banked babe. We literally get banked. So the things that we're trying to
19:15
like we're worried about and not sharing on are literally the things that
19:18
are going to grow and evolve us. So if you can share your finances,
19:22
first of all with your mentor, might know an amazing one of those, her
19:26
name's Blythe, but if you can share them first of all foremost with your mentor
19:30
and allow them to help you and guide you
19:34
on where you can express them and how to express them, then literally
19:37
you will become banked. Your team will be
19:41
like 10xing their results week after week, especially if you've got
19:44
the incentive set up, like I've said, then your team will be
19:47
just like competing with themselves. Like my team, like I say, they
19:50
were fighting against, you know, one cell into another. They weren't. They were all just
19:53
fighting for their own fucking incentives that they had set
19:57
because they were so good. I had team members that were literally making
20:01
after-tax every single week. Now, this is five years ago, so there
20:05
has been a big increase in the industry. They were
20:08
making four grand a week after-tax. On
20:11
good weeks, they were making seven, eight grand after-tax. Like,
20:15
my salon staff members were banked. They're
20:21
probably making more than you're making as a salon owner. I
20:25
think you need my skills, babe. Like, let's
20:28
go, reach out, book a phone call, you know? Let's, like,
20:32
take your salon to where you need it to be so, like, you
20:35
can make more than that and your team can make that too. Because
20:38
if that's, like, on commission basis, what
20:42
must the team members be making? What would they
20:45
have been making? Like, if you do the math, you might be able to figure
20:48
out what we were doing each week. Yes, I was a
20:52
multi six-figure monthly salon owner. My
20:55
salon's brought in 250 grand a month. Wow, cool,
21:00
huh? That was two. Now, that's the
21:03
sexy side of things. Now let's break down the
21:06
scandals. We're in hairdressing, we have
21:09
seen a scandal or two, right? So, I'm
21:13
going to talk about scandals that Tony and Guy potentially do,
21:17
but then also, like, we're in the hairdressing industry. It's fucking
21:21
scandalous, isn't it? We can't help it.
21:24
We love a drama. No, we totally want to get away from the drama, but they just always seem
21:27
to follow us anyway. Scandals, motherfuckers, let's go. So,
21:32
obviously, Tony and Guy is a hairdressing franchise. So
21:36
they take a big cut of the pie. We've
21:40
got our franchise fees, our royalties, which are like, I
21:44
could be getting it wrong, 10 to 12%, right? Can you
21:47
imagine if somebody took 10 to 12% of
21:51
your turnover? Now that's not your profit, that's your turnover,
21:55
right? So my salons were doing amazing and
21:59
my staff were getting paid these amazing wages and I was having an amazing life,
22:04
even with Tony and Guy taking
22:07
10 to 12% of my bottom line. Imagine
22:12
what I could do for you if you didn't have to pay franchise fees. Whoa,
22:17
whoa, wee, whoa. Whoa, whoa, wee, whoa. It's
22:20
a big deal. Now, you can be like, but they helped
22:24
you market. Really? Yes, they did. But
22:27
also, do you know how much I paid in marketing every
22:31
year? I think more than anybody else in our company
22:34
besides head office. Maybe that's why I got
22:37
good results. If you want to know more about that, you can reach out. Okay,
22:41
so that is like, you know, obvious that a
22:45
franchise head would obviously being in a
22:48
franchise, there'd be massive royalties to pay as well as marketing.
22:52
But you know what? It really taught me so much. It taught
22:56
me how to make even more profits so that they could take their cut
22:59
of the pie and I would still have a fucking tidy sum at the
23:02
end of the day as well. Now, what
23:06
I believe is the most scandalous thing
23:09
in our industry is going
23:14
to trigger you and you're welcome because I want to help you wake up to
23:17
the fact that we are literally poisoning the earth with
23:21
the chemicals that we put down the sink and there's
23:25
a solution for that and many of you already use that solution
23:28
and I just like You're amazing! You
23:32
are literally saving the world, and I honour you. Yes,
23:36
Sustainable Salons. Sustainable Salons is
23:39
an amazing company that literally takes the chemicals that
23:43
you put down in the sink, and instead of putting them down in the sink, you put them into
23:47
a bucket. Every week they came and picked it up, and they would turn it
23:50
back into water. back into water because we all know that
23:54
peroxide is just H2O, it's just an extra hydrogen molecule than
23:58
water and the chemicals that once you treat them, they can be turned
24:01
back into water. So they would literally do that. So if you don't have
24:05
a sustainable salon, if you are putting chemicals
24:08
down the sink, you are literally sterilizing this planet. Now,
24:12
what does that mean when the planet is sterilized? It means that women can't
24:16
be as fertile. Don't you think it's uncanny that
24:20
so many women have to use IVF because they're not
24:24
fertile and that so many men, their sperm count
24:28
is so low because they're partially infertile? Well,
24:32
we've got a part to play in that. Our salons have
24:35
got a part to play in that. So in order
24:39
for us to be a positive effect on
24:43
the planet and humanity, we really need to make sure
24:46
that our salons are sustainable. We really need
24:49
to make sure that we're collecting all of those chemicals and not putting them
24:52
down the sink. We're part of the problem or
24:56
part of the solution and it's up to us. And
25:00
once we've become amazing sustainable salons, fuck
25:04
those guys like Seriously, sustainable salons. Man,
25:07
I cannot get enough of you. Seriously, I'll talk your praise until forever. You
25:11
guys are epic, epic change leaders. And
25:16
as salon owners, we are like prostitutes
25:21
to our colour houses. fucking prostituting
25:24
ourselves. We are prostituting ourselves and whore trading.
25:28
And I don't want you to be a whore trader to your chemical company, right?
25:32
Sorry, color company. I don't want you to whore trade yourself to
25:36
a color company. I want you to do this instead. I
25:39
want you to say to the color house and also
25:43
send the head office letters saying, you guys
25:47
need to become sustainable in your practices ASAP.
25:51
Because you know what? They're billion-dollar empires. L'Oreal,
25:58
the chick that owns L'Oreal is in the top five richest
26:02
women in the world. And you're telling me she can't
26:05
figure out how to be fucking sustainable? When every single
26:09
salon can be sustainable? Bitch, you be lying. L'Oreal,
26:13
I'm calling you out. Wella, I'm calling you out. You're
26:17
billion-dollar empires. Step the fuck up. And
26:20
do you know who actually needs to call them out? Every single
26:24
hairdressing salon owner that has made them rich. Because
26:28
babe, we are the ones that have made them become billionaires. I
26:33
ain't a billionaire. Are you a billionaire? Nah. But
26:36
you know what? Our salons help them be billionaires. So
26:40
why can't we, as their clients, say to them, step
26:43
the fuck up? Stop putting chemicals down the
26:46
sink. You're literally killing our
26:50
babies. That's what's happening here. So
26:53
if we, as salon owners, can actually see that if we stood
26:57
together and all of us said, no more, Wella, L'Oreal,
27:02
They're the only ones that I've got in my head at the moment. But all the other colour brands, step
27:06
the fuck up. You're a billion dollar empire. We
27:09
don't want you to be sustainable by 2035. We want you sustainable by 2026. Actually,
27:16
you're a billion-dollar empire. We want you sustainable in six
27:19
months. Or guess what? We're taking our business elsewhere. Because if we
27:23
stood together, we can start a revolution. And
27:26
this is how revolutions start, by us just expressing ourselves
27:30
and calling people out. Let's go old school. You
27:34
know, I'm from the country. We've got guns here and shit. Anyway,
27:38
we don't need to get crazy. Let's hold
27:42
these motherfuckers accountable. And when I say motherfuckers, I mean that with
27:45
like so much love because I love my reps. You love
27:48
your reps. Some of my ex-staff are reps, you know, like
27:52
I love these guys. And we are paying
27:56
people to poison the earth and sterilize future generations.
28:01
And it's up to us to make a change. So write a letter to
28:04
your color house. Every single time the rep comes in, say, when
28:07
is this color house going to actually step up and be sustainable? and
28:12
say it's just not good enough. Every single time they're like, oh, in 2035, it's
28:15
not good enough. It's not good enough. It's not good enough. Seriously, if they don't do something about this,
28:18
I'm going to take my business elsewhere. And if all of us say that thing to
28:22
our colour reps, then something will happen. A
28:26
shift will change. So please be part of the solution, not
28:29
part of the problem. It's the
28:32
thing I hate most about our industry. And it's
28:36
the thing that I haven't stepped up enough into. And
28:40
I'm sure Many of you are the same
28:44
too, who have had huge amounts
28:47
or even small amounts of sexual misconduct happen to you. And
28:52
because it's so normal in our industry, we
28:55
don't hold those accountable who
29:00
have caused the sexual misconduct, generally because they're our
29:03
leaders. Super
29:08
shit, hey? I'm guilty of
29:11
that too. I haven't held them accountable. Because how
29:16
do you, when they're your leaders, when you're
29:20
young and you idolise them and you think you're going to lose your
29:23
job and then they blackmail you, what
29:28
do you do? It's fucking shit, isn't it?
29:34
So it's about breeding a new culture. Breeding a new
29:37
culture, allowing our younger staff
29:41
members to really be
29:45
taught safe boundaries and
29:49
what's right and wrong for them. I didn't hold
29:52
the people that did that to me accountable, but I
29:56
made damn sure that I taught my junior staff how
30:00
to step
30:03
up for themselves, how to be accountable for themselves, how
30:07
to set strong boundaries, how to say no, and how
30:10
to be amazing hairdressers that
30:14
wouldn't put up with the same shit that I put up with. So I believe each
30:17
and every single one of us as salon owners, we've all seen
30:21
it. It's disgusting. We've all fucking seen it. And
30:24
if you say that you haven't, you are drunk. Seriously,
30:29
you are fucking drunk. So Help
30:34
your junior staff to set strong boundaries within themselves.
30:39
Set strong boundaries within yourself to never put up with that
30:42
and to call people out when it happens, not after the fact. And I
30:45
know that we can go into a fight, fright, freeze or
30:49
fawn response when it happens, but we've got to
30:52
hold them accountable and just say, look, this is unacceptable and walk
30:55
away if you can't do anything else. So I
30:59
believe that sexual misconduct is the biggest
31:02
scandal in our industry and within
31:06
all brands, I just see it happen all the time and
31:09
it's fucked up. And it's up to all of us to
31:12
be part of the solution and not part of the problem. And
31:17
the final scandal or
31:21
bad thing about the hairdressing industry is handling
31:24
competition. A lot of us don't handle competition well,
31:29
but I believe that Tony and Guy, this is something that they were great at
31:33
with people external to our company,
31:37
but so many of us get so fucking scared about the
31:41
competition that we're not as good as them, that we're always looking at other
31:44
people's work to be better than them and just fucking
31:47
do our own heads in over competition, when really
31:51
the best way to look at it is amazing. If that person's
31:55
growing in some way, shape or form, it's doing amazing things
31:58
for your business and for our industry. So you don't
32:02
need to worry about competition. Instead, just see it as
32:05
them giving you free marketing. It's fucking epic.
32:09
So when you can start to have that flip in your mind about oh
32:12
my gosh they're better than us oh my gosh oh my gosh oh my gosh to babe you
32:16
do the hard work i'm gonna fucking reap the rewards of what you're doing you
32:19
go and spend all the money and you go and do all that shit and i'll just sit back and
32:22
enjoy the fucking rewards from it so you don't
32:26
need to worry about competition Competition is
32:29
healthy. It's great. And anybody that
32:33
is growing and expressing and marketing our industry is
32:36
great. Don't worry about it. Stick in your own lane.
32:40
You don't need to do what everybody else is being. Be fucking unique. Be
32:43
fucking bold and brilliant in what you're doing. You know,
32:47
it's like what they say when you're in the Olympics, you know, like stick to your lane
32:50
if you're swimming. Stick to your lane. Don't worry about what your neighbor's doing. Do your own personal
32:54
best and you will always come out on top. So I hope you have
32:57
loved learning the scandals, learning the great
33:01
things about Tony and Guy and about our industry, and
33:04
I would love to hear from you. What scandals? Have
33:09
you just like put your head in the sand about? Have you not actually dealt
33:12
with that you wish you had of at the time? Let me know in the notes below. And
33:16
then also let me know what it is that you see as the
33:20
gaps in your business. Like from the good stuff out of Tony and Guy, because
33:23
there's so much good stuff, what can you implement into
33:27
your business or what would you desire implementing into your business that
33:30
you reckon can actually 10x your business? And
33:34
if you want more help with this, I run the most
33:38
epic mastermind for salon owners so that
33:41
you can get banked, so that you can double your profits in 90 days, so
33:44
that you can completely change your salon culture, so that you
33:48
can have epic systems, procedures, and your own Bible, your
33:51
own fucking Bible, right, of how you do everything. So
33:56
please reach out because I'm starting a revolution and
33:59
I want you to be part of it. I don't want you to be left behind. I want
34:02
you to be part of changing this industry forever. I want
34:05
to give you back freedom, freedom of your health, freedom of your wealth, freedom
34:09
of your time, so that you can enjoy your life and no longer
34:13
have to deal with the overwhelming pressure of being a salon owner
34:16
and doing it all by yourself. If this episode spoke
34:20
to your soul, I would love your support with a five star review on Apple
34:23
Podcasts and Spotify. And don't forget, please subscribe
34:27
on your favourite platform too. Don't let your journey end here. Connect with
34:30
me and my like-minded community of beautiful souls at
34:34
Blyde Blankford on all social platforms. I look