Latest / The Contractor’s Edge Podcast - Build Better Businesses
#25 - How to Scale Your Custom Home Business with AI w/ John Colgate
In today’s video, I talk with John Colgate, founder and CEO of Affinity Homes in Washington, about building a client-first luxury custom home company and using AI as a tool to reduce overwhelm, improve processes, and help employees add more value (not replace them). John shares why Affinity split from a production-focused model, how thorough discovery and transparency build trust, and why standardized processes still matter even when every project is custom. We discuss leaning into tools like Claude, JobTread workflows, Plaud AI/Fathom-style call capture, and building an AI-driven…
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