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MSP Cybersecurity: Why Gotcha Phishing Tests Backfire — Craig Taylor, Cyberhoot
The discussion highlights the limitations of traditional cybersecurity training methods, emphasizing that a psychology-informed approach with positive reinforcement is crucial for developing genuine cyber literacy within organizations. Traditional "gotcha" tactics, such as fake phishing tests, are shown to be ineffective and can even lead to increased clicks, according to research from the University of Zurich and Black Hat. This approach risks creating a false sense of security without genuinely improving user behavior.
Craig Taylor, CEO of Cyberhoot, advocates for a positive reinforcement…
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