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Latest / Keys To The Shop : Equipping Coffee Shop Leaders

167 : Handing off the Shift : 4 Tips to Avoid Chaos

The most confusing moments in the day are when the shifts switch. People finishing tasks, gathering items to leave, and others coming in tying to get caught up to speed, get situated, and find their place. It can get chaotic and customers are often left wondering which one of the haired people behind the bar is going to notice that thy are waiting to be served. It rarely goes very well

Unless of course, you have a plan.

That is exactly what we are going to talk about today in this episode. With just a little bit of intentionality and communication we can take what is usually a tangled mess…

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