Latest / The Leaders of Influence Podcast with Anton Guinea
Tactical Listening for Leaders: Hostage Negotiator Secrets to Influence and De‑Escalation with Scott Harvey
Scott Harvey explains that true influence comes from building deep rapport by listening, understanding people’s values, and aligning solutions with what a “win” looks like for them. He contrasts this with many corporate leaders who talk too much, don't listen, and create environments where employees don’t feel safe voicing dissenting ideas. Using his “emotion vs. logic” teeter-totter metaphor, he shows how high emotion shuts down rational thinking, and how calm, validating responses plus allowing people to vent help bring logic back online. Drawing on brain science, he explains that helping…
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