
Unlocking Automation in Insurance
In this episode, Amir Bormand sits down with John Cottongim, Co-Founder and CTO of Roots Automation, to explore how automation and generative AI (GenAI) are revolutionizing the insurance industry. John brings deep expertise from his 13-year tenure at AIG, sharing insights on legacy systems, data challenges, and the evolving role of digital co-workers. He discusses the intersection of process automation, data quality, AI adoption, and how companies can strategically implement AI without disrupting their workflows.
Key Takeaways
🔹 Insurance’s Tech Debt is Massive – Large insurance companies…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.