Driving B2B AI Innovation
In this episode, Zachary Hanif, VP of AI, ML, and Data at Twilio, joins Amir to talk about the engine behind B2B AI innovation. From selecting the right tools to navigating the shift from POCs to production, Zachary offers an insider's look at how enterprises can thoughtfully and effectively integrate AI.
We unpack:
The danger of "boiling the ocean" with AI
Why chatbots aren’t always the right starting point
What makes an AI POC actually valuable
And why UX in the age of AI needs systems thinking
💬 “If you come into it with a technology and not a firm understanding of the problem, you're…
The skinny
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