Latest / Restaurant Business with Fexingo: Food Service, Hospitality, and Independent Operators
How Restaurant Dishwashers Became the Most Valuable Employee
In this episode of Restaurant Business with Fexingo, Lucas and Luna explore the often-overlooked role of the dishwasher in a restaurant's operations. With rising minimum wages and labor shortages, dishwashers now command higher pay and better working conditions. The hosts dive into how one New York City restaurant group, Union Square Hospitality Group, increased dishwasher wages to $25 per hour and implemented cross-training programs, reducing turnover from 120% to 40%. They discuss the economics behind the change, including the cost of replacing a dishwasher (up to $5,000 per hire)…
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