Latest / Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond
Joe Swartz Discusses Healthcare Kaizen and a Culture of Continuous Improvement in Hospitals
Joining me for episode #187 is Joe Swartz, my friend and esteemed co-author for our books Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements and The Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization. You can learn more about our books here.
Joe is Director of Business Transformation at Franciscan St. Francis Health System in Indianapolis (his full bio is here). In the episode, we talk about his background with Kaizen and how he got into healthcare. Joe discusses how Franciscan got started with Kaizen, some…
The skinny
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