Latest / The One Small Change Podcast / Public Speaking With Confidence & Authenticity with Leslie Fiorenzo
Transcript
- 0:00Welcome to this week's edition of The One Small Change. You know
- 0:04that I believe that life is a journey, and the best way to go through
- 0:08a journey is to explore. And this journey is 1 that's gonna
- 0:12help to help with your transformation. I'm your host, Yvonne
- 0:15McCoy, and I bring over 30 years of entrepreneurial spirit
- 0:20and experience to discovering growth through the power of
- 0:23seemingly small changes. So thank you for joining me
- 0:27and coming on this journey with me. And this week, we are
- 0:30talking with Leslie Forrenco, and
- 0:34she's gonna share a small unexpected or insignificant
- 0:38decision that sparked a remarkable transformation and growth One
- 0:42maybe had an effect on both her business and her personal life. So,
- 0:46Leslie, thank you for taking this time out of your busy
- 0:49schedule to share with me and my audience. Thank you,
- 0:53Yvonne. It's my pleasure to be here. So tell
- 0:56us, we're we're all dying to know what you do and what was the
- 1:00small change that that made you go in that
- 1:04direction. Well, for me, it was how I start
- 1:07my day. So I worked with a coach, and 1 of
- 1:11her 1 of the components in her coaching program
- 1:15was your morning routine. To win the morning, win
- 1:19the day, that kind of idea. And so, really,
- 1:24the first hour of the day
- 1:28is most impactful, at least in my opinion, now that I've learned this and
- 1:32One learned to apply it. So 20 minutes
- 1:36of reflection, meditation, prayer, whatever you wanna call
- 1:39it, 20 minutes of stretching, exercise,
- 1:43and then 20 minutes of planning, thinking about my day, who I'm gonna connect
- 1:46with, how I wanna show up. Those 3 segments
- 1:51in that first hour have made a tremendous
- 1:54positive impact for me. And and, you know, I
- 1:58think people underestimate. I mean, this is not an
- 2:02an idea that's new. I often say there aren't too many new ideas under the
- 2:05sun, because there was, a while ago,
- 2:09there was, you know, the the all the rage was the power hour. Yes.
- 2:13You know? The there was 1 about the
- 2:17journey where you you journal the first thing in the morning. But I think,
- 2:20you know, the essence of it is that it just gets
- 2:24you focused, you know, so that you can
- 2:28actually accomplish something. And if you're, you know, if you use
- 2:31that to I mean, you know, I often say to people,
- 2:35you know, it can be as simple as saying, what am I doing today
- 2:39to build my business and and and have the life I want?
- 2:43Yeah. You know? It doesn't always take a whole hour.
- 2:47So tell me tell me how that got you focused on your business.
- 2:51Well, The 20 minutes of preparation is
- 2:55what do I need to accomplish, who am I connecting with, What else
- 2:59do I need to do? I think the challenge that many entrepreneurs face, Yvonne,
- 3:02and I know this is your expertise, so you probably have some insight into The.
- 3:06But there's so much we could do, so many things
- 3:10we want to do, and how do I fit that all in?
- 3:14So if I'm focused on what are the 3 things
- 3:17that I absolutely need to do today, and and if I
- 3:21get those 3 things One, I mean, that's what I wanna do first thing. That's
- 3:25what I Yvonne attack. So going forward with The?
- 3:29Well, I think, you know, I I think the other thing is not only
- 3:33as entrepreneur do we have shiny
- 3:36object syndrome. Right? I think from a
- 3:40society point of view, we are you
- 3:44know, I say this almost every every podcast. So if you've heard it once,
- 3:48you've probably heard it a bazillion times. Buckminster Fuller says
- 3:52we're all born geniuses One that it's educated out of us. And that's
- 3:55because our our education was built
- 3:59to develop people who could follow instructions and
- 4:03and and be managed. It was not built for people to be
- 4:06creative and to be entrepreneurs. Yeah. And so
- 4:10everything that you learned in school about how to
- 4:14do things, is to your detriment as an
- 4:18entrepreneur. So, Leslie, tell us what you actually do in your business
- 4:22The this helps. So, Yvonne, I work with coaches
- 4:26who are reluctant or fearful of
- 4:30public speaking, creating video content, and networking. Frame
- 4:34it,
- 4:38One The
- 4:42them change their inner critic to an inner
- 4:52And One And so how does that practice that you talked about,
- 4:57help help your clients or can help anybody? Because I
- 5:00agree with you. First of all, I think, we wouldn't see
- 5:04headlines like, are you the best kept secret? You know, that
- 5:08kind of thing. If we weren't, I mean, again, from the educational
- 5:12perspective, we're we're told to be part of a team. We're told
- 5:16to, you know and as children, we're told to sit down and be quiet. You
- 5:19know? And I often say in my story, it was
- 5:23during a lot of civil rights upheaval. And so I
- 5:27was always told you had to be the best, but you couldn't stand out. You
- 5:30couldn't draw attention to yourself, which is kind of a hard thing to do
- 5:35That's right. To do both. You know? So how do your people use that
- 5:38to overcome some of their limiting beliefs? Well,
- 5:42first of all, it's understanding that the feelings of
- 5:46confidence come second. You have to take action first. If you
- 5:50wait for confidence to show up, you're Yvonne be waiting
- 5:54The rest of your life. It's not gonna happen. You've just got it. Like, I
- 5:57always say, copy Nike's mantra, just
- 6:01do it. So get out there, put yourself out there One
- 6:05small steps. So if your goal is
- 6:09to present at your industry conference let's say you're an accountant
- 6:13One you wanna present at your industry conference,
- 6:16Small, what's 1 thing you can do to move
- 6:20yourself in that direction? Because because most likely, you're not
- 6:23gonna call up that meeting planner and say, hey. I wanna present at your you
- 6:27know, I wanna be the keynote. I have no experience, but I'm gonna be the
- 6:30best keynote you've ever heard. You're probably gonna say, I don't
- 6:34think so. I want some backup. I want some proof. So what's 1 thing I
- 6:38could do to get that proof? And who can I connect with? Who
- 6:42needs to help me? 1 of the challenges I think, Yvonne, that
- 6:45entrepreneurs face is this idea that we need to go
- 6:49it alone, and we don't. We need The continue. We
- 6:53need supporters. We need to be able to reach out and say,
- 6:56hey. Who do you know that might be helpful to me? How can
- 7:00I make this work? Those kinds of questions. And so
- 7:04creating a community around yourself to help you. And I
- 7:08know you're a big proponent of that. I know you've been working towards that.
- 7:12I I have you've said so many things that, you know,
- 7:15I'm I'm gonna try not to take your time.
- 7:19So the first thing is the thing about going
- 7:23it alone. I don't know why I mean, I wish I had learned this
- 7:26lesson decades ago. I think it comes from, you know, the whole
- 7:30thing I am woman, hear me roar, I can do everything nonsense.
- 7:33Right? Yeah. And, you know, I kinda felt like
- 7:37community you had to be good at what you did before you went to a
- 7:40community so you could give to the community, which is
- 7:44absolutely asked backwards. You go to a community when you when
- 7:48you're first starting out so that you can start to understand
- 7:52if that's really even the right direction to go.
- 7:56And you will find that you if you feel comfortable there
- 7:59and things click and you're getting the help that you want, then you're in the
- 8:03right place. So that's the first thing that you absolutely do not have to
- 8:07go it alone. Your learning curve will be much shorter,
- 8:11whatever. The other thing that you talked about is
- 8:15is kind of that it's not perfection, it's Podcast, you know,
- 8:18progress. And I think, you know, for me, that's why I think it's so
- 8:22important to have what I you know, I talk about your vision as being dead
- 8:25reckoning, that sailing term. You pick something that's far out because
- 8:29you know you have to take steps along the way and adjust.
- 8:33And so, you know, if you decide you wanna talk, you
- 8:37can start by doing a 5 minute live on Facebook, and
- 8:41then you can do something else, and then you can do a half an hour
- 8:44or whatever, and then you can do a, you know, a webinar. And if you
- 8:47make your own stage, you can do it any way
- 8:51you want to, which is your uniqueness will shine because it's the
- 8:55way you want it to do. And I think,
- 8:58you know, I I think 1 of the things that
- 9:02was hard for me to to get my head around, so I'd like
- 9:06you to speak to The, is how important is
- 9:12building trust and authenticity over
- 9:15content? I think, especially in
- 9:19this day and age with all of the buzz about
- 9:23AI, people want to connect with real
- 9:27people. The challenge that I think social media
- 9:30has presented to us is people put their best
- 9:34face forward, if you will, but they also put things that are
- 9:38artificial. We wanna look good. We wanna have this I I read
- 9:41this on a I believe it was on a post
- 9:45that someone watched a mom, a young mom with her
- 9:49little, I don't know, maybe 18 One under
- 9:523, posing her on the beach,
- 9:56and the poor could couldn't play in the sand. She kept I mean, it was
- 10:00like The all the little girls wanted to do was play, and the mom was
- 10:03trying to take these curated photos. We have
- 10:07people want reality. Maybe that's why reality
- 10:11TV is so popular. I'm not sure. Most of those I don't
- 10:14watch a lot of them. Me either. But I think it that's
- 10:18I think that's what people are after. Well, I think the other
- 10:22thing is The is so much information
- 10:25that's already out there. They don't actually need you so much for information
- 10:29as they need you for implementation. They need to know
- 10:33how to use the information. And I
- 10:37think, you know, again, from that model of, you know, be part of a
- 10:40team, do it the way we all do it, there
- 10:44is you know, people don't
- 10:48realize that they can adjust stuff so that it works for them. I you know,
- 10:51I say you do the right thing in the right reason, the right way, it's
- 10:54right time, and it's right for you. Mhmm. And so, you know,
- 10:58I I'll share my story that I did a workshop once. I,
- 11:02you know, I did my monthly workshop, and 1 of my clients
- 11:06was my wing person who was letting people in and that kind of stuff. And
- 11:09afterwards, she said, I don't know how to say this
- 11:12except to be really blunt. The person that showed up and
- 11:16presented that workshop is not the person I love working with.
- 11:21Interesting. He said, I I don't you know, I what I see you know,
- 11:25you're not even paying attention to the chat or talking to the peep. You're
- 11:28just, like, going, like, at full speed just, you know, putting
- 11:32facts and information and stuff. And and so somebody,
- 11:36you know, graciously redid my workshop for me, and it had,
- 11:40like, 78 slides. And I'm like, I'm not doing this. You
- 11:43know, IIII went to 50 some slides and down
- 11:47to 20, and now I think I'm down to 9. Because I
- 11:51pay more attention to the audience when I do that, and I have exercises
- 11:55that I want them to do. And so it you don't have to
- 11:58sound like everybody else. You don't have to look like everybody
- 12:02else. And, you know, the authenticity I mean,
- 12:06the last 3 clients that I got said to me,
- 12:10you know, I got such good feelings from you. I
- 12:14really trust you, which is what I'm trying to, you know, get across.
- 12:18And it's like, it's working. It's working. So I
- 12:21think even when you are,
- 12:25talk about the things people can do to bring that authenticity out The
- 12:30whether it's in social media, in speaking,
- 12:33whatever. Well, I I think having someone who's going
- 12:37to be honest with you just like your colleague was was
- 12:41brutally One, and I know that happened for me. It happened to
- 12:45be my stepdaughter, and we were at a family function. And
- 12:48I was think I was calling bingo or leading some game at a
- 12:52shower. She afterwards, she's, why did you do that? I said, do
- 12:55what? She was, you were so fake up there. What's with
- 12:59that? Like, what? I mean, I it was a big
- 13:03moment for me. And looking back, I was like, yeah. I was trying to
- 13:07anyway. So being real, having someone
- 13:11who will be honest with you. But then you've talked about the
- 13:15the process, and I think it's doing it over and
- 13:18over and refining. So are we gonna be
- 13:23well, we're never gonna be perfect. Are we gonna be excellent out of the gate?
- 13:27Maybe not. But striving for excellence, and
- 13:30what's 1 thing I could do to level up? What's
- 13:341 small change I could make, 1 tweak, whatever you wanna
- 13:37call The, next time I do this so that it
- 13:41just gets a little bit better? I don't know if I'm a
- 13:45big fan of James Clear and his work atomic habits,
- 13:49and he talks about just 1% better every day gets you
- 13:53this exponential increase,
- 13:56and I think that's really true. We sometimes
- 14:00look to say, well, I I want this goal, and it's out here. I wanna
- 14:03just jump out there. It's not gonna happen. It's what if you
- 14:07look at any athlete, right, they their preparation,
- 14:12their, I'm
- 14:15the word I want is not coming to me, but that taking small
- 14:19steps and practicing and doing that over and over,
- 14:23a lot of times it gets boring. And I have to do this
- 14:26again? Yeah. You do. Well, you know, it's funny
- 14:30because when I decided to do my monthly workshop, when I heard the idea of
- 14:34doing the same workshop every month, I was like, oh my god. This
- 14:38is gonna be so boring. Who's gonna wanna come to this? Right? Uh-huh.
- 14:41And what I realized was Yvonne though the
- 14:45framework was the same, the
- 14:49for me, the stories and stuff are different. I mean, some of them are always
- 14:52the same, but depending on what kind of mood I'm in, depending on what who
- 14:56shows up. I mean, because 1 of the lessons that I learned
- 14:59very early on because I did workforce development, and I had to go in and
- 15:03do training, you know, in companies. Right? And I'd say, you know, what
- 15:06do you think you're gonna get? And they were like, I don't know. And I'd
- 15:10say, well, what would you well, you know, why are you here? Because they told
- 15:13me I had to be. I'm like, okay. This is gonna be a winner. Right?
- 15:18So I would say, alright. This is what I'm gonna be training
- 15:22on. What would you like how would you like to use this in
- 15:26your life so it'll improve your life?
- 15:29Right? And then they got a buy in. So I you know,
- 15:33for me, it's always like I kinda, you know, try to make the examples
- 15:36match the audience that I've got as much as I can. You know,
- 15:40acknowledging sometimes I don't know anything about that, you
- 15:44know, And and and and being honest. I mean, I you know,
- 15:481 of 1 of my goals is that after I talk to you,
- 15:51once we've talked together, that you leave better
- 15:55than when we, you know, The we've than when we met. And,
- 15:59so I had a guy that did a did a follow-up phone call One I
- 16:02said, well, what, you know, what kind of business are you trying to put together?
- 16:04And he said, farming. And I was like, oh my god. This is
- 16:08gonna break my streak. I know nothing about farming.
- 16:13But it turned out that once we got into it and once we dug into
- 16:16it, it turned out that he was interested in aquaponics. And I actually
- 16:20do know something about The. But more importantly,
- 16:24he had come out of the service and had a background
- 16:29in global and The, logistics, shipping
- 16:32things. And, you know, we kinda started talking about, you know, all kinds of
- 16:36stuff. And by the time he, you know, was gone, he was, like, really excited
- 16:39about it. I was like, yes. You know? And so I think that
- 16:43it's important, One, to acknowledge that you don't know everything.
- 16:47Exactly. You know, if I used to say to my teachers, if you put yourself
- 16:50on a pedestal, you're gonna get knocked off. I mean, you
- 16:54know, so don't go there. I my thing is I don't know everything.
- 16:59If you but you can ask anything, and we'll find the answer
- 17:02together. Exactly. You know? So,
- 17:06again, what other things can make you seem
- 17:10more authentic? I mean, I have people say 1 of the things
- 17:14models that I like is that I say, what other things
- 17:18are do you like to do in your life besides business? So
- 17:22mine is humor, weight loss, my family, and my
- 17:25dog. Right? And so some of the
- 17:29analogies that I give when I'm telling stories or doing
- 17:32lessons have to do with those things. Like, so I have a post that's like
- 17:36The dog that caught the car. You know? And
- 17:40it's about, you know, you want more clients. Suddenly, you have more clients, but you
- 17:43don't have the infrastructure to handle it. Yeah.
- 17:47You know? So what kinda ideas do you have about things like that?
- 17:51So, it is about thinking thinking
- 17:55through. The the question I think that, we often
- 17:59think in worst case scenarios. Yes. So when that
- 18:03happens or or the question to ask is,
- 18:07how would you handle it? If if that worst case so
- 18:11you're on stage, and you totally lose your
- 18:14place. What's the worst thing that's can happen?
- 18:19Are they gonna boo you? Well, maybe. Most audiences are pretty
- 18:22kind these days. They're not gonna throw rotten tomatoes at you. But, again, if
- 18:26that happened, what's the worst thing that could happen, and how are you gonna
- 18:30deal with it? So The other example that goes along
- 18:34with that is if you were planning an outdoor wedding
- 18:37in September, depending on where you live, I suppose if you're in
- 18:41the south of the equator is different. But what's the
- 18:45worst if it rains? What what would happen? Well, I can get a tent. Like,
- 18:48what's my plan b if the worst case scenario happens? So thinking about
- 18:52The, if I put a post out, if I make a video One
- 18:57no 1 comments on it, What's the worst?
- 19:00No no 1 commented on it. Okay. Does that mean no 1
- 19:04liked it? No 1 maybe they didn't see it. It's The algorithms
- 19:08of Facebook and LinkedIn and all The, like, kinds of things
- 19:11always change. Who knows? Don't
- 19:15let that stop you. Avoid letting that stop you.
- 19:19So I just said the word don't. I changed it to avoid.
- 19:23I'm really aware of language because language
- 19:27can be so powerful. And years ago, probably in the
- 19:32I'm not sure when the book was published. I'm gonna say late nineties, early 2000
- 19:35maybe. There's a gentleman that wrote a book who is now
- 19:39deceased, but don't no.
- 19:43Remember the ice. The story is he went into a convenience
- 19:47store in Phoenix, Arizona, the 4th July, and asked the young
- 19:51man behind the counter, how's how are ice sales? And the kid's like, you know,
- 19:54they're not really great, which is surprising because it's so hot to you know? And
- 19:58the gentleman behind him on the counter,
- 20:01don't forget the ice. He said, let me just change
- 20:05that sign for you. And he crossed out the word don't and put the
- 20:09word remember because our brain does
- 20:12not hear that. So it was subconscious message,
- 20:16forget the ice. So when it said remember oh,
- 20:20we hear remember the ice? Oh, yeah. So avoid
- 20:24those kinds of just the power in language. I
- 20:28get to, I choose to, I want to
- 20:32instead of have to, must, and should. Also also, I
- 20:35think One that same thing is, you know, when I
- 20:39taught money management, people would say, well, I I, you know, I can
- 20:43only save a dollar. And I'd say, don't say only.
- 20:47Say, I'm a saver. I saved The dollar. Yeah. Right?
- 20:51It's not the quantity necessary the quantity as it is the
- 20:54characteristic and the action that you want to
- 20:58embed in what you're doing. And so, you know, I always say The
- 21:02there are couple things that I say when I'm speaking. One is,
- 21:05even though I know my material, I'm always I I
- 21:09won't say nervous, but, you know, you know, how how can I make it
- 21:13better? And I always say that's a good thing because if I don't feel
- 21:17that way, then I don't really care. Mhmm. I'm not I'm not trying
- 21:20to do my best. I'm like, I'm just I'm just wing it Small,
- 21:24whatever. Right? So that to me is a good thing.
- 21:28The other thing is that
- 21:32I always do my presentation in a way that I feel like
- 21:37like I said to you before, I try to connect with the audience so it's
- 21:40relevant and give them a chance to, you know,
- 21:44to do some feedback. But I have to tell you, I did I in 9th
- 21:47grade, I did get up to give a talk One for the National Honor
- 21:51Society, and the drama teacher pounded it and made
- 21:55us rehearse. And I did a get up there and go blank.
- 22:00And I did the first, like,
- 22:03phrase One I ran out of breath or whatever, and
- 22:07I don't remember seeing the audience. I don't remember being on the
- 22:11stage. I just remember leaving and crying.
- 22:15And she said to me, she said,
- 22:19that was great. I mean, I was like, what do you mean that was great?
- 22:23She said, nobody knew that you didn't give your prepared speech.
- 22:26Exactly. And after that, I never memorized my speech.
- 22:31Nobody knows what you're gonna say. Right. And so if you make a mistake, if
- 22:35you change some words, if you don't say exactly what you had
- 22:38intended, oh, well. As I mean, as long as you don't use
- 22:42profanity, although I know in some groups that's accepted, but I don't
- 22:46think Well, I think and I think the other thing
- 22:49is, you know, when you're talking to people,
- 22:54you know, you just say, oops. Maybe I shouldn't have said that.
- 22:58Yep. Or One you're gonna get a and if they're listening, you'll get a reaction,
- 23:01and you'll know that they're they're engaged. But, anyway, Leslie, we we
- 23:05are having too much fun. I know we are having fun. I wanna make sure
- 23:08that you tell people what the you know, what we're putting in the notes, the
- 23:12gift, and how they can connect with you. Sure. So they can,
- 23:16visit me on my website, and I have a free download. It's a
- 23:19ebook that's 5 tips to better public
- 23:23speaking. That is not the exact name of it, but, we'll put that in
- 23:27the show notes because I can't remember it off the top of
- 23:31my head. And I have a book coming out soon. It'll
- 23:34probably be another 6 weeks, but it's find your voice,
- 23:39conquer your fears, and share your story with confidence. Because I believe
- 23:43that every especially if you are an entrepreneur, you have
- 23:47a story about why you started your business and why you're
- 23:50an entrepreneur. That's an important story to share. You
- 23:54shared a little bit about yours, the the idea that it was,
- 23:59always to be better and to be the best, and you had to
- 24:02overcome the but don't show off. Right? Don't don't don't put
- 24:06yourself too much out there because so that
- 24:10how do you work that? Right? Anyway, I think it's important
- 24:13that people are able to share their story.
- 24:18And that will definitely give them some steps of what they
- 24:22Yeah. You know, some easy steps that they could take and get better almost
- 24:25immediately. That's fantastic. That is so generous. Thank you so much.
- 24:29Oh, my pleasure. And the question I always like to ask my
- 24:33guests is, when was the last time you did something
- 24:36for the first time? But the
- 24:40the last time was very recently because my husband and I just completed
- 24:44a 6, 000 900 mile road trip to the
- 24:48Western United States to celebrate our 40th wedding anniversary. So
- 24:51Congratulations. Thank you. I'm not sure we've spent that
- 24:55much time alone together in a car
- 25:00since maybe since our honeymoon. Anyway, it was a
- 25:04we saw so many wonderful things. I know I know the world
- 25:07has beautiful, beautiful places all over the world, but the
- 25:11western US is particularly amazing.
- 25:15I have not done a tour of the west. I something that my husband definitely
- 25:19wants to do, and we will do it. So to
- 25:22bring this to a close, I just wanna say, make sure that you
- 25:26subscribe and share this on
- 25:30social media with your friends. And for me, this is a way to
- 25:33give back and to help the community, and I wanna make
- 25:37sure that, you know, I bring exciting
- 25:42and, impactful guests that are gonna fuel your quest for growth and
- 25:45impact. So, Leslie,
- 25:50give me your last words before we end.
- 25:53If there's 1 thing, you know, a quote that can help people.
- 25:57Well, 1 thing I always advise people to do
- 26:01no matter where they're speaking, whether it's on a podcast or
- 26:05in person, seated or standing, keep your
- 26:09feet flat on the floor.
- 26:13Anchor yourself. Now move move with purpose. You can
- 26:17move the upper half of your body. You can step in. You can step
- 26:20forward, but avoid pacing. And when you're seated,
- 26:23avoid twisting in your seat or crossing your legs.
- 26:27I just think you're much more powerful when you stand with your
- 26:31feet flat on the floor. That makes your shoulders go back,
- 26:35makes you look you know, that whole idea of posture.
- 26:39And Mhmm.
- 26:46Oh, you you stopped. It was like Yep. Oh, yep. That sorry. That was that's
- 26:50it. I didn't I didn't Yep.
- 26:53Just be powerful in your in your presentation One And
- 26:57in your body. In your body. Yeah. Yeah. Okay.
- 27:02So you can you know that this was done live. Exactly.
- 27:07The only thing that's missing, and I got my fingers crossed. The only thing that's
- 27:11missing is the barking dog. So, Oh, well, I had that
- 27:14earlier. Okay. So I want make sure you join us for next time
- 27:18and listen to, the earlier episodes so that
- 27:22you can dive into a world of, you know, bold visions and and
- 27:25and innovative possibilities. But I I wanna remind you like I always do.
- 27:29The change is simple, but it's not always easy. It requires
- 27:33courage, resilience, and a willingness a willingness to step out of your
- 27:37comfort zone. I can't say it. I'm so excited.
- 27:41So I want you to join me for One small change.
- 27:44And until I see you next time with our next guest, which you're gonna be
- 27:48very excited about, thank you for joining us, Leslie. Thank
- 27:52you for being generous with your time and sharing with my audience, and
- 27:56I think that all of us know that we do
- 27:59better when we are ourselves, when we're our better selves. So thank
- 28:03you. My pleasure. Thank you.