From Reactive to Proactive: Improving Access to Cancer Care Through Pre-Intake Navigation
On top of coping with the anxiety of a cancer diagnosis and the physical effects of treatment, patients with cancer face the dual challenge of accessing and affording care. Many patients delay seeking care due to the perceived high cost, and others experience burdensome medical debt as a result of their care. In many cancer programs, financial navigators focus on obtaining financial clearance and assistance for eligible patients. However, this approach can fail to address patient distress stemming from the cost of care, insurance-related delays, and redundant work for cancer program staff.
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