Latest / Best of: Features / New Arches National Park shuttle is free, beautiful and kind of a mess
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- 0:05New Arches National Park Shuttle is free, beautiful, and kind of a
- 0:08mess. Written by Amanda Height This article is being read by an
- 0:14automated voice generated by Everlett. It's been a long, hot summer in
- 0:19Moab, Utah, the gateway town to Arches National Park and Canyonlands National
- 0:24Park, but this week temperatures finally dipped below eighty five degrees, kick
- 0:28starting an instantaneous and near euphoric need to flee my house and
- 0:32get outside. Gas prices being what they are, though, I've been trying
- 0:36to stick closer to town. That's why I decided to try out
- 0:39a new shuttle offering free rides from Moab into Arches. Now in
- 0:43its fourth week, the pilot program is meant to ease congestion as
- 0:46the park heads into a busy shoulder season. Based on the success
- 0:50of this early trial, it may become a permanent seasonal offering. The
- 0:55project has proven contentious among many Moab locals, who have criticized the
- 0:59effort as being hastily and poorly planned after timed entry was suspended
- 1:03earlier this year, but I pledge to approach it with an open
- 1:06mind. Here's how it went. The first rides of the day kick
- 1:10off at 8 AM, and I left my house around 8 30
- 1:13to walk to the pickup point closest to me. It took me
- 1:16less than ten minutes on foot, but unfortunately, the Shop,
- 1:19I chose had apparently been pulled from the ride schedule. Looking at
- 1:23the live map, it's clear that stop is no longer marked, but
- 1:26on infographics posted online and around town, it’s still listed as an
- 1:30option. No worries, Moab is a small town. It didn't take long
- 1:34to walk to the next stop. Arriving outside the Moab Rock shop,
- 1:39I easily found the sign marking the pickup location. As others have
- 1:42noted, none of the stops have dedicated benches or shade structures. That's
- 1:47fine now that temperatures are dropping, but I can imagine it being
- 1:50far less comfortable when it's still above ninety degrees outside. Scanning the
- 1:55QR code on the sign brought up a live map with estimated
- 1:58wait times, and I'm glad to say it was spot on. Minutes
- 2:01after I showed up, shuttle driver Gina McGuire pulled up beside me,
- 2:04and I flashed my America, the beautiful pass. You'll need either a
- 2:08Parks Pass or an Archist Standard or Annual Pass before hopping aboard.
- 2:13The vans themselves are nice, the seats are comfortable, the AC is
- 2:17strong, and I wrote part of this story using the bus Starlink
- 2:20connection. There's almost no service inside the park, so I actually found
- 2:24this to be a great perk for planning my day. The lack
- 2:28of other passengers surprised me, however. Maguire had already made several stops
- 2:33in town, yet the bus was empty when I boarded. It's really
- 2:36been hit or miss. Maguire, a local who picked up the route
- 2:40as a side gig to ease the boredom of her retirement, told
- 2:43me Sometimes the bus will be full, and a lot of times
- 2:46it just stays empty. Either way, I'm lucky to have one of
- 2:49the most beautiful drives there is. One of the big purported perks
- 2:53of the
- 2:53shuttle is that it allows you to skip the park’s lengthy entry
- 2:56lines. By line AM traffic was already piling up, and signs along
- 3:01the road noted that the wait could top an hour. The shuttles
- 3:04are able to bypass the entry kiosks using employee access roads, but
- 3:08by the time we arrived, traffic had backed up past the entrance
- 3:11to the employee area. This meant sitting in the line for about
- 3:15ten minutes before we were able to take our turn. According to
- 3:19the shuttle website, any trip into the park requires a transfer. A
- 3:22yellow line carries visitors from town to the park's visitor center, while
- 3:26a red line travels into the park. Maguire and I breezed past
- 3:30the visitor center, however, and I felt very much like a celebrity
- 3:33gliding past plebes in my own private vehicle. According to Maguire, the
- 3:39drivers are directed using software similar to what Uber or Lyft uses,
- 3:43meaning their routes sometimes shift in response to demand. Heading into the
- 3:47park I was confronted with one of my biggest gripes, which is
- 3:50that the shuttle only stops at two places. If you're looking to
- 3:54visit the windows area or delicate arch, which, granted, are the most
- 3:58popular destinations, the shuttle is a great option, offering pickups every fifteen
- 4:03minutes or so. But it bypasses many of the park's other attractions,
- 4:07including Balance Rock, Courthouse Towers, the Fiery Furnace and Landscape Arch. It's
- 4:13not really feasible to walk between these destinations, nor is Arches a
- 4:17particularly bike friendly park. Arches was specifically developed back in nineteen twenty
- 4:22nine as an auto touring destination, and the roads lack shoulders even
- 4:25today I. Took the line to its final destination, the Delicate Arch
- 4:30Trailhead, a hike I haven't done since I first moved to Moab
- 4:33in twenty twenty. When we arrived at the trailhead, the parking lot
- 4:37was full, And I was glad I didn't have to deal with
- 4:39finding a spot. Instead, I was able to disembark and head out.
- 4:43Just down the trail, visitors can see petroglyphs and an old homestead
- 4:47called Wolf Ranch, built in eighteen ninety-eight by a sixty-nine year old
- 4:51Civil War veteran seeking a drier climate for a lingering leg injury.
- 4:56Habituated as I am to the surrounding red rock, Delicate Arch still
- 5:00holds the power to impress. Even when surrounded by a crowd, it
- 5:03retains a sense of isolation, towering over the desert even as it's
- 5:07dwarfed by the mountains beyond. If you're up for the three point
- 5:10two mile round trip hike, I'd say it's a must do. And
- 5:13for those who are put off by the steady uphill climb, you
- 5:16can also drive to a nearby lookout. My timing was such that
- 5:20Maguire had just arrived on her next round when I made it
- 5:23back to the trailhead. This time she was carrying a family of
- 5:26five visiting from Phoenix. Diego Costa and his wife, Lisa, had learned
- 5:31about the shuttle only after arriving at the visitors center. Keen to
- 5:34avoid traffic snarls, they decided to take the bus into the park,
- 5:38and didn't seem bothered by the limited number of stops. With young
- 5:42kids, you can only do so much anyways, Costa said, looking past
- 5:46us to the line of cars waiting to access the parking lot.
- 5:49I'm especially glad I don't have to sit through that with the
- 5:53Even so, when we next pulled into the windows on the way
- 5:56back to town, we ended up snagged in a line of dozens
- 5:59of cars looking for spaces. Because there's no dedicated lane for the
- 6:03shuttles, we had to wait along with everyone else, adding another half
- 6:06hour onto the trip. All in all, my outing took me about
- 6:11four point five hours, and travel accounted for the vast majority of
- 6:14that time. That's not all the fault of the shuttle. Arches is
- 6:18a massive park, spanning one nineteen square miles, and it simply takes
- 6:22time to get around. But I find myself wishing the whole thing
- 6:25were a bit more thought out. Here's my final thought. If you're
- 6:29operating on a tight schedule, the shuttle probably isn't for you. Driving
- 6:33yourself likely won't save you much time, but you'll at least have
- 6:36flexibility if you need to cut your day short. And if you're
- 6:40interested in exploring beyond the most popular sites, you'll definitely need your
- 6:44own vehicle. But if you're not so precious with your time, the
- 6:48shuttle can remove some of The hassle of visiting during the busy
- 6:51season. You can can take in the sits without having to worry
- 6:54about other cars on the road, and being able to relax at
- 6:58the end of a long hike was quite nice. It was also
- 7:01nice getting to chat with locals and visitors about their experiences, something
- 7:06that's harder to do when everyone is sandwiched into their own vehicle.
- 7:11Shuttle service is scheduled to continue each day from 8 a.m. To
- 7:145 p.m. The last shuttle departs Delicate Arch heading back to Moab
- 7:18at four o five p.m. Until the end of October, before pausing
- 7:21until March first, 2027. QR codes inside the shuttles link to a
- 7:27rider survey, and these responses are supposed to help determine whether the
- 7:31shuttle will continue to operate. The County and the ParkServe plan to
- 7:34evaluate the pilot's initial success by november sixteenth, after which they may
- 7:39extend it for two U more one year terms. Having seen the
- 7:43idea of an arch's shuttle floated so many times over the years,
- 7:46there's something surreal about witnessing it in the flesh. At this early
- 7:51stage, I think it's an imperfect solution to the long stand problem
- 7:54of balancing the desire of so many people to visit with the
- 7:57need to provide them with a quality experience. Regardless of the execution,
- 8:02at least the vision is there. I hope more people will use
- 8:06it, and that they can one day use it as a base
- 8:08to explore all that the park has to offer. Speaking with Maguire
- 8:12on the way back into town, I asked her which view was
- 8:15her personal favorite. Oh, it's probably nothing you could see from here,
- 8:19she said, smiling. It's not really a proper visit if you don't
- 8:23get away from the road.