Latest / Franchise Conversations with Fexingo: Buying, Running, and Scaling Franchise Businesses
How Franchisees Turn Employee Turnover into a Training Edge
In episode 171 of Franchise Conversations, Lucas and Luna drill into a counterintuitive angle: high employee turnover in franchise locations isn't just a cost to manage — it's a signal that can sharpen hiring, training, and scheduling. They use a concrete case from a regional fast-casual chain that cut kitchen-staff turnover by a third in nine months by overhauling its onboarding script and using exit interviews differently. Lucas walks through the numbers: a drop in replacement training hours, a higher percentage of shifts covered internally, and a measurable lift in customer…
The skinny
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