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Customer First Philosophy Is the Secret Sauce for Winning Trust, Listings, and Customer Loyalty_Tim Vi Tran_Episode 7, Season 1
To say "customer first" is one thing, to really do it as a principle and philosophy is much harder, since there are times with a broker of commercial real estate must prioritize client's interest over and above his own. How did the first agent lost the listing through double ending and withholding offer from the seller? What made the seller's trust the Ivy Group?
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